Aninformation technology system (IT system) is generally aninformation system, acommunications system, or, more specifically speaking, acomputer system — including allhardware,software, andperipheral equipment — operated by a limited group of IT users, and anIT project usually refers to the commissioning and implementation of an IT system.[4] IT systems play a vital role in facilitating efficient data management, enhancing communication networks, and supporting organizational processes across various industries. Successful IT projects require meticulous planning and ongoing maintenance to ensure optimal functionality and alignment with organizational objectives.[5]
Although humans have been storing, retrieving, manipulating, analysing and communicating information since the earliest writing systems were developed,[6] the terminformation technology in its modern sense first appeared in a 1958 article published in theHarvard Business Review; authorsHarold J. Leavitt and Thomas L. Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT)."[7] Their definition consists of three categories: techniques for processing, the application ofstatistical and mathematical methods todecision-making, and the simulation of higher-order thinking through computer programs.[7]
This is theAntikythera mechanism, which is considered the first mechanical analog computer, dating back to the first century BC.
Based on the storage and processing technologies employed, it is possible to distinguish four distinct phases of IT development: pre-mechanical (3000 BC – 1450 AD),mechanical (1450 – 1840),electromechanical (1840 – 1940), andelectronic (1940 to present).[6]
Ideas of computer science were first mentioned before the 1950s under theMassachusetts Institute of Technology (MIT) andHarvard University, where they had discussed and began thinking of computer circuits and numerical calculations. As time went on, the field of information technology and computer science became more complex and was able to handle the processing of more data. Scholarly articles began to be published from different organizations.[8]
During the early computing,Alan Turing,J. Presper Eckert, andJohn Mauchly were considered some of the major pioneers of computer technology in the mid-1900s. Giving them such credit for their developments, most of their efforts were focused on designing the first digital computer. Along with that, topics such asartificial intelligence began to be brought up as Turing was beginning to question such technology of the time period.[9]
Devices have been used to aid computation for thousands of years, probably initially in the form of atally stick.[10] TheAntikythera mechanism, dating from about the beginning of the first century BC, is generally considered the earliest known mechanicalanalog computer, and the earliest known geared mechanism.[11] Comparable geared devices did not emerge inEurope until the 16th century, and it was not until 1645 that the firstmechanical calculator capable of performing the four basic arithmetical operations was developed.[12]
Electronic computers, using eitherrelays orvalves, began to appear in the early 1940s. TheelectromechanicalZuse Z3, completed in 1941, was the world's firstprogrammable computer, and by modern standards one of the first machines that could be considered a completecomputing machine. During theSecond World War,Colossus developed the first electronicdigital computer to decrypt German messages. Although it wasprogrammable, it was not general-purpose, being designed to perform only a single task. It also lacked the ability to store its program in memory; programming was carried out using plugs and switches to alter the internal wiring.[13] The first recognizably modernelectronic digitalstored-program computer was theManchester Baby, which ran its first program on 21 June 1948.[14]
The development oftransistors in the late 1940s atBell Laboratories allowed a new generation of computers to be designed with greatly reduced power consumption. The first commercially available stored-program computer, theFerranti Mark I, contained 4050 valves and had a power consumption of 25 kilowatts. By comparison, the first transistorized computer developed at theUniversity of Manchester and operational by November 1953, consumed only 150 watts in its final version.[15]
By 1984, according to theNational Westminster Bank Quarterly Review, the terminformation technology had been redefined as "the convergence of telecommunications and computing technology (…generally known in Britain as information technology)." We then begin to see the appearance of the term in 1990 contained within documents for theInternational Organization for Standardization (ISO).[26]
Innovations in technology have already revolutionized the world by the twenty-first century as people have gained access different online services. This has changed the workforce drastically as thirty percent of U.S. workers were already in careers in this profession. 136.9 million people were personally connected to theInternet, which was equivalent to 51 million households.[27] Along with the Internet, new types of technology were also being introduced across the globe, which has improved efficiency and made things easier across the globe.
Along with technology revolutionizing society, millions of processes could be done in seconds. Innovations in communication were also crucial as people began to rely on the computer to communicate through telephone lines and cable. The introduction of the email was considered revolutionary as "companies in one part of the world could communicate by e-mail with suppliers and buyers in another part of the world...".[28]
Not only personally, computers and technology have also revolutionized the marketing industry, resulting in more buyers of their products. In 2002, Americans exceeded $28 billion in goods just over the Internet alone while e-commerce a decade later resulted in $289 billion in sales.[28] And as computers are rapidly becoming more sophisticated by the day, they are becoming more used as people are becoming more reliant on them during the twenty-first century.
Early electronic computers such asColossus made use ofpunched tape, a long strip of paper on which data was represented by a series of holes, a technology now obsolete.[29] Electronic data storage, which is used in modern computers, dates from World War II, when a form ofdelay-line memory was developed to remove the clutter fromradar signals, the first practical application of which was the mercury delay line.[30] The firstrandom-access digital storage device was theWilliams tube, which was based on a standardcathode ray tube.[31] However, the information stored in it and delay-line memory was volatile in the fact that it had to be continuously refreshed, and thus was lost once power was removed. The earliest form of non-volatile computer storage was themagnetic drum, invented in 1932[32] and used in theFerranti Mark 1, the world's first commercially available general-purpose electronic computer.[33]
IBM introduced the firsthard disk drive in 1956, as a component of their305 RAMAC computer system.[34]: 6 Most digital data today is still stored magnetically on hard disks, or optically on media such asCD-ROMs.[35]: 4–5 Until 2002 most information was stored onanalog devices, but that year digital storage capacity exceeded analog for the first time. As of 2007[update], almost 94% of the data stored worldwide was held digitally:[36] 52% on hard disks, 28% on optical devices, and 11% on digital magnetic tape. It has been estimated that the worldwide capacity to store information on electronic devices grew from less than 3 exabytes in 1986 to 295 exabytes in 2007,[37] doubling roughly every 3 years.[38]
All DMS consist of components; they allow the data they store to be accessed simultaneously by many users while maintaining its integrity.[42] All databases are common in one point that the structure of the data they contain is defined and stored separately from the data itself, in adatabase schema.[39]
IBM card storage warehouse located in Alexandria, Virginia in 1959. This is where the government kept storage of punched cards.
Data transmission has three aspects: transmission, propagation, and reception.[45] It can be broadly categorized asbroadcasting, in which information is transmitted unidirectionally downstream, ortelecommunications, with bidirectional upstream and downstream channels.[37]
XML has been increasingly employed as a means of data interchange since the early 2000s,[46] particularly for machine-oriented interactions such as those involved in web-orientedprotocols such asSOAP,[44] describing "data-in-transit rather than... data-at-rest".[46]
Hilbert and Lopez identify the exponential pace of technological change (a kind ofMoore's law): machines' application-specific capacity to compute information per capita roughly doubled every 14 months between 1986 and 2007; the per capita capacity of the world's general-purpose computers doubled every 18 months during the same two decades; the globaltelecommunication capacity per capita doubled every 34 months; the world's storage capacity per capita required roughly 40 months to double (every 3 years); and per capita broadcast information has doubled every 12.3 years.[37]
Massive amounts of data are stored worldwide every day, but unless it can be analyzed and presented effectively it essentially resides in what have been called data tombs: "data archives that are seldom visited".[47] To address that issue, the field ofdata mining — "the process of discovering interesting patterns and knowledge from large amounts of data"[48] — emerged in the late 1980s.[49]
The technology and services IT provides for sending and receiving electronic messages (called "letters" or "electronic letters") over a distributed (including global) computer network. In terms of the composition of elements and the principle of operation, electronic mail practically repeats the system of regular (paper) mail, borrowing both terms (mail, letter, envelope, attachment, box, delivery, and others) and characteristic features — ease of use, message transmission delays, sufficient reliability and at the same time no guarantee of delivery. The advantages of e-mail are: easily perceived and remembered by a person addresses of the form user_name@domain_name (for example, somebody@example.com); the ability to transfer both plain text and formatted, as well as arbitrary files; independence of servers (in the general case, they address each other directly); sufficiently high reliability of message delivery; ease of use by humans and programs.
The disadvantages of e-mail include: the presence of such a phenomenon as spam (massive advertising and viral mailings); the theoretical impossibility of guaranteed delivery of a particular letter; possible delays in message delivery (up to several days); limits on the size of one message and on the total size of messages in the mailbox (personal for users).
A search system is software and hardware complex with a web interface that provides the ability to search for information on the Internet. A search engine usually means a site that hosts the interface (front-end) of the system. The software part of a search engine is a search engine (search engine) — a set of programs that provides the functionality of a search engine and is usually a trade secret of the search engine developer company. Most search engines look for information onWorld Wide Web sites, but there are also systems that can look for files on FTP servers, items in online stores, and information on Usenet newsgroups. Improving search is one of the priorities of the modern Internet (see the Deep Web article about the main problems in the work of search engines).
Companies in the information technology field are often discussed as a group as the "tech sector" or the "tech industry."[50][51][52] These titles can be misleading at times and should not be mistaken for "tech companies," which are generally large scale, for-profit corporations that sell consumer technology and software. It is also worth noting that from a business perspective, information technology departments are a "cost center" the majority of the time. A cost center is a department or staff which incurs expenses, or "costs," within a company rather than generating profits or revenue streams. Modern businesses rely heavily on technology for their day-to-day operations, so the expenses delegated to cover technology that facilitates business in a more efficient manner are usually seen as "just the cost of doing business." IT departments are allocated funds by senior leadership and must attempt to achieve the desired deliverables while staying within that budget. Government and the private sector might have different funding mechanisms, but the principles are more or less the same. This is an often overlooked reason for the rapid interest in automation andartificial intelligence, but the constant pressure to do more with less is opening the door for automation to take control of at least some minor operations in large companies.
Many companies now have IT departments for managing thecomputers, networks, and other technical areas of their businesses. Companies have also sought to integrate IT with business outcomes and decision-making through a BizOps or business operations department.[53]
In a business context, theInformation Technology Association of America has defined information technology as "the study, design, development, application, implementation, support, or management of computer-based information systems".[54][page needed] The responsibilities of those working in the field include network administration, software development and installation, and the planning and management of an organization's technology life cycle, by which hardware and software are maintained, upgraded, and replaced.
Information services is a term somewhat loosely applied to a variety of IT-related services offered by commercial companies,[55][56][57] as well asdata brokers.
U.S. Employment distribution of computer systems design and related services, 2011[58]
U.S. Employment in the computer systems and design related services industry, in thousands, 1990–2011[58]
U.S. Occupational growth and wages in computer systems design and related services, 2010–2020[58]
U.S. projected percent change in employment in selected occupations in computer systems design and related services, 2010–2020[58]
U.S. projected average annual percent change in output and employment in selected industries, 2010–2020[58]
The field of information ethics was established by mathematicianNorbert Wiener in the 1940s.[59]: 9 Some of the ethical issues associated with the use of information technology include:[60]: 20–21
Breaches of copyright by those downloading files stored without the permission of the copyright holders
Employers monitoring their employees' emails and other Internet usage
Research suggests that IT projects in business and public administration can easily become significant in scale. Work conducted byMcKinsey in collaboration with theUniversity of Oxford suggested that half of all large-scale IT projects (those with initialcost estimates of $15 million or more) often failed to maintain costs within their initial budgets or to complete on time.[61]
^On the later more broad application of the term IT, Keary comments: "In its original application 'information technology' was appropriate to describe the convergence of technologies with application in the vast field of data storage, retrieval, processing, and dissemination. This useful conceptual term has since been converted to what purports to be of great use, but without the reinforcement of definition ... the term IT lacks substance when applied to the name of any function, discipline, or position."[3]
^Chandler, Daniel; Munday, Rod (10 February 2011), "Information technology",A Dictionary of Media and Communication (first ed.), Oxford University Press,ISBN978-0199568758, retrieved1 August 2012,Commonly a synonym for computers and computer networks but more broadly designating any technology that is used to generate, store, process, and/or distribute information electronically, including television and telephone..
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