 | |
| Company type | Kabushiki Kaisha |
|---|---|
| Industry | Hospitality,tourism |
| Founded | 1914 |
| Founder | Kuniji Hoshino |
| Headquarters | Hoshino,Karuizawa, Nagano, Japan |
Number of locations | 53 |
Area served | Asia |
Key people | Yoshiharu Hoshino |
| Revenue |  US$160 million / JPY¥16.2 billion (2011) |
Number of employees | 1,600 (2012) |
| Website | global |
Hoshino Resort Co., Ltd. (株式会社 星野リゾート,Kabushiki Kaisha Hoshino Risōto) is a Japan-based international operator ofryokan (Japanese inns) and hotels originally established inKaruizawa, Nagano.[1] Founded by Kuniji Hoshino in Karuizawa, Nagano Prefecture, it opened its first hot spring resort in 1914.[2]
Rebranded by Yoshiharu Hoshino in 1995 as Hoshino Resorts, it has expanded across Japan and Asia with a focus on the local charms of each destination and a high level ofomotenashi, Japanese-style hospitality. The rebranding supposedly aimed to explore an alternate, modernized Japan, countering the country's gradual Westernization.[3]
Hoshino Resorts has also developed its bridal business through Karuizawa Hotel Bleston Court (formerly Hotel New Hoshino) with the nearby Karuizawa Kogen Church.[4] Noriyuki Hamada, former Executive Chef of Bleston Court Yukawatan restaurant in Karuizawa (currently Head Chef of Ryusen, HOSHINOYA Tokyo restaurant[5]) became the first ever Japanese chef to be recognised at theBocuse d'Or in January 2013,[6] winning third prize, while former HOSHINOYA Kyoto chef Ichiro Kubota (currently owner and chef of KITCHEN 16) earned aMichelin Star in October 2012.[7]
Hoshino Resorts began life in 1904,[8] as a forestry business in Karuizawa, which had just begun to become popular as a location for holiday villas. Founder Kuniji Hoshino then opened the first Hoshino Onsen Ryokan ten years later in 1914. As natural hot springs were uncovered in the area, Karuizawa became a center for 1920s culture, attracting some of the most notable authors, poets and feminists of the period such asTōson Shimazaki,Kanzō Uchimura,Akiko Yosano, andHakushū Kitahara to the "Liberal Education of Art Workshop" held in the area.[8] It began its policy towards energy self-sufficiency as early as 1929, with the opening of its firsthydroelectric power plant.[8]
Yoshimasa Hoshino, the second generation heir, was influenced byShowa era poet andornithologist Godo Nakanishi, who commented that "Until now it has been customary to eat wild birds, but from hereonafter, we will enter a phase in which people will find enjoyment in watching them."[8] Hoshino Onsen Ryokan then began its first guided nature tours, called "Tancho-kai", establishing Japan's first National Wild Bird Forest in 1974 in Karuizawa, and evolving its tours into the 1992 established the Picchio Wildlife Research Center, awarded the first ever "Eco-Tourism" Grand Prize in Japan by theMinistry of Environment on June 5, 2005.[9]
The second half of the 20th century, from the post-war depression through to the increase of international travel, caused a decline in interest in many traditionalryokan.[8] Hoshino Onsen Ryokan rebranded itself as Hoshino Resorts in 1995 when current president, and fourth-generation family member, Yoshiharu Hoshino (星野 佳路,Hoshino Yoshiharu) took the helm.[10] Since 1999, the company has pursued aims to produce zero-emissions resorts, and acquired multiple properties across Japan that had struggled since the 1980s economicbubble burst. It has refurbished, rebranded and incorporated most of its properties into one of its three brands, whilst constructing new properties from scratch inOkinawa and soon inMarunouchi, Tokyo, for its premier Hoshinoya brand.[11]
Hoshino Resorts is currently led by fourth-generation family heir Yoshiharu Hoshino. Born in Karuizawa in 1960, theKeio University graduate went on toCornell University School of Hotel Administration, obtaining a Masters of Management in Hospitality.[12] He was appointed president of Hoshino Onsen in 1991, but fired six months later when his initial ideas to rejuvenate the business failed.[10] He was recalled in 1995 and has led the company since, further being selected as the first "Charisma of Tourism" by theMinistry of Land, Infrastructure, Transport and Tourism in 2003.[12]
During the initial stages of Yoshiharu Hoshino's management, he first restructured the company, reducing family members on the company board so that more than half would be outsiders brought in on an evaluation system; "The staff worked in poor conditions and the Hoshino family seemed to have special rights," he told the Financial Times.[10] By employing university graduates who themselves can present ideas such as eco-tourism, the company has seen a quick reversal from a period of high staff turnover, to a highly sought after employer with a merit-based remuneration system.[10]
Yo-Ho Brewing, one of Japan's leading producers of craft beer, was established as a subsidiary of Hoshino Resort Company in 1996. With brewing facilities based in Karuizawa, the company produces a range of traditional beer styles.
In September 2014 30% of the company was sold to Kirin Beer, the two breweries agreeing to cooperate in business areas such as shipping, marketing, procurement and product development.[13]
Hoshino Resorts has developed five separate hospitality brands over the years aimed at different demographics.[12] Hoshino Resorts currently operates a total of 53 properties, including 5 unbranded properties.
Hoshinoya (星のや)[14] is Hoshino Resort's flagship brand. All of its properties represent the company's dedication to luxurious traditional Japanese hospitality with modern elements. Currently, there are 8 properties, including the original Hoshinoya Karuizawa that opened in 1914. Hoshinoya Kyoto opened inArashiyama in 2009.[15] Hoshinoya Taketomi, the first and currently only resort inTaketomi Island, opened in 2012,[16] followed by Hoshinoya Fuji, which promotes itself to be the chain's firstglamping resort, inFujikawaguchiko in 2015.[12] Hoshinoya Tokyo, the first property to be constructed inside a major city, is located in downtownMarunouchi, and was opened in 2016 after a three-year-long construction.[11][17] Hoshinoya Bali, the chain's first property outside Japan, opened in theIndonesian island ofBali in 2017,[18] followed two years later by Hoshinoya Guguan inTaiwan'sGuguan hot springs.[19] Hoshinoya Okinawa, the chain's second location inOkinawa Prefecture, opened inOkinawa Island in 2022.[20]
Hoshinoya Karuizawa and Kyoto have both been members of the Small Luxury Hotels of the World (SLH) group since December 2009.[21]
Kai (界) is a chain of authenticonsen, natural hot spring resorts with a style of traditional Japan which servekaiseki cuisine featuring local ingredients in each property. Targeted towards couples and women, it currently operates 19 resorts throughout Japan, including places such asAso,Atami,Kaga,Hakone,Itō,Izumo,Matsumoto,Tsugaru, and theTateyama Kurobe Alpine Route. The brand was launched in 2011.[8]
Kai Kaga is typical of the Hoshino Resort strategy of finding existing properties and refurbishing them in traditional style with modern design elements. Originally built in the 1630s, theryokan faces a restored communal bathhouse known as Kosoyu, and has undergone renovation since being acquired. Its rooms have been adapted towashitsu Japanese style and are decorated using traditional Kaga craft. The bath halls of the onsen are decorated with traditional gold and silver and ceramic panels created by local artists.[22]
Kai Hakone, built in 1987 and acquired in 2012, combines paper screens andtatami mats in its rooms with modern sofas andkakejiku by Gallery Tsuyuki.[23] It also provides performances ofKamishibai, folk tales aboutyosegi-kaizu told using paper scrolls.
Risonare (リゾナーレ) is Hoshino Resorts' modern accommodation, designed to be stylish and appealing for families, and often offering a range of sports activities. There are currently 7 Risonare properties, one of which is located in the United States territory ofGuam. Properties include Risonare Tomamu,[24] which offers skiing in centralHokkaido; RisonareKohamajima, which offers golf and windsurfing in southernOkinawa;[25] Risonare Yatsugatake, located in a wine region in centralHonshu; and RisonareAtami, a seaside hot-spring resort south of Tokyo. Italian, French, and Japanese cuisine are featured in many Risonare resorts, though vegan diners are also available.
Omo (おも) is an urban city center hotel brand designed as a base for exploring. There are currently 11 Omo properties. The brand was launched in 2018.[26]
Beb (ベブ) is a hotel brand designed for staycations, with rooms and lounge areas built to accommodate multiple family groups. There are currently 3 Beb properties.
Hoshino Resorts' original property is located inKaruizawa, an area ofNagano Prefecture, underMount Asama, first deemed fit as a resort and villa spot in the late 19th century by foreign missionaries like British/Canadian theologianAlexander Croft Shaw in (1886).[27]Emperor Akihito met his wifeMichiko in the area, and it is the only place in the world to have hosted both summer and winterOlympic events.[28] Hoshinoya Karuizawa is located on the banks of the Yukawa river.
First opened in 1914, it was closed in 1995 for ten years by Yoshiharu Hoshino, before being reopened as Hoshinoya Karuizawa in 2005, the first eco-resort in Japan.[3] The resort and its 'Tombo-no-yu' hot springs are powered by geothermal heat from the volcanos in the surrounding topography. This, as well as hydroelectricity from mountain streams, provides the energy for the rest of the resort's power.[29] The property is Hoshino's first to achieve the policy aim of zero-emissions.
The property has 77 rooms, two hot-spring baths and achaya tea room.[30]
The second Hoshinoya, opened in 2009,[8] is the former home of wealthy merchantRyoi Suminokura (1554–1614). Suminokura is remembered mostly for creating theTakase River canal that runs throughKyoto, completed in 1611 and allowing goods to be transported to the then capital. His secluded home was constructed[31] on the banks of theŌi River in the forests ofArashiyama, famed for itsbamboo.
The "riverside sanctuary"[32] is reached by a small private wooden boat ride of ten minutes and retains its 19th-century wood-framed buildings, with 25tatami-mat rooms, a library, and two gardens.[33] Temple bells ring upon the arrival of each guest,[34] and its moss-traced stone walkways are lit by iron lanterns.[35]
The rooms have been noted for both their natural location, visited by wild monkeys,[34] surrounded by cherry trees, and bathed in natural light, but also for their traditional style, withhinoki cypress wood bathtubs,[32] heated chestnut-wood floors,[36] and wallpaper made by Kyoto craftsmen from hand-printed woodblocks (karakami).[37]
Thekaiseki restaurant, run by Executive Chef Ichiro Kubota and focusing on local, seasonal and sustainable ingredients, was awarded aMichelin Star in October 2012.[7] Kubota previously held a Michelin Star as head chef of London's Umu restaurant.[37]
Opened in 2012, Hoshinoya Taketomi Island is the only resort on the island ofTaketomi Island (part of theYaeyama Islands group), a 2.4 square mile island with 342 inhabitants, 1,200 miles southwest of Tokyo.[25] One of the last vestiges of the formerRyukyu Kingdom to retain its long-held identity, local village chiefs approval was needed before the complex could be built.[25] When it was, it was under strict rules to respect the architectural style of the island, with only single-tier structures eventually approved and constructed.[18]
The property consists of 48 wood-structure villas arranged as a mini-village with stone walls, prominentShisa displayed upon rooftops, and a lobby live-house where locals perform music on traditionalsanshin.[25] It was selected for three awards in the May 2013 edition of theConde Nast Traveler "Best New Hotels in the World"; "Best New Hotels to Splurge On", "World's Most Romantic New Hotels", and "Amazing Pools at the Best New Hotels".[38]
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