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Google Assistant

From Wikipedia, the free encyclopedia
AI-powered digital assistant from Google

Google Assistant
Google Assistant on thePixel smartphone
DeveloperGoogle
Initial release18 May 2016; 9 years ago (2016-05-18)
Stable release
0.1 (Build 766117055) / 17 June 2025; 5 months ago (2025-06-17)[1]
Written inC++
Operating systemAndroid,ChromeOS,iOS,iPadOS,KaiOS,Linux,Android TV,Wear OS
Platform
PredecessorGoogle Now
SuccessorGoogle Gemini
Available inEnglish, Arabic, Bengali, Chilean Spanish, Colombian Spanish, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, French, German, Gujarati, Hindi, Hindi (Traditional), Indonesian, Italian, Japanese, Kannada, Korean, Malayalam, Marathi, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Urdu, Vietnamese
TypeVirtual assistant
Websiteassistant.google.com

Google Assistant is avirtual assistant software application developed byGoogle that is primarily available onhome automation andmobile devices. Based onartificial intelligence, Google Assistant can engage in two-way conversations,[2] unlike the company's previous virtual assistant,Google Now.

Google Assistant debuted in 2016 as part of Google's messaging appAllo, and its voice-activated speakerGoogle Nest. After a period of exclusivity on theGoogle Pixel smartphones, it was deployed on otherAndroid devices starting in February 2017, including third-party smartphones and Android Wear (nowWear OS), and was released as a standalone app on theiOS operating system in May 2017. Alongside the announcement of asoftware development kit in April 2017, Assistant has been further extended to support a large variety of devices, including cars and third-party smart home appliances. The functionality of Assistant can also be enhanced by third-party developers. AtCES 2018, the first Assistant-powered smart displays (Smart speakers with video screens) were announced, with the first one being released in July 2018.[3] In 2020, Google Assistant was already available on more than 1 billion devices.[4]

Users primarily interact with Google Assistant throughnatural voice, though keyboard input is also supported. Assistant is able to answer questions, schedule events and alarms, adjust hardware settings on the user's device, show information from the user's Google account, play games, and more. Google has also announced that Assistant will be able to identify objects and gather visual information through the device's camera, and support purchasing products as well as sending money. Google Assistant is available in more than 90 countries and over 30 languages,[5] and is used by more than 500 million users monthly.[6]

In October 2023, a mobile version of theGemini chatbot, originally titled Assistant with Bard and simply just Bard, was unveiled during thePixel 8 event. It is set to replace Assistant as the main assistant on Android devices, although the original Assistant will remain optional. The chatbot was released on February 8, 2024, in the United States.[7][8][9][10]

On March 14, 2025, it was announced that Assistant would stop working on Android devices usingAndroid 10 and higher,iOS and other devices such as the Google Nest, being mostly replaced by Gemini. Assistant would remain for low-range phones or phones runningAndroid 9 "Pie" and lower.[11]

History

[edit]

The Google Assistant was unveiled during Google'sdeveloper conference on May 18, 2016, as part of the unveiling of theGoogle Nest smart speaker and new messaging app Allo; Google CEOSundar Pichai explained that the Assistant was designed to be a conversational andtwo-way experience, and "an ambient experience that extends across devices".[12] Later that month, Google assignedGoogle Doodle leader Ryan Germick and hired formerPixar animator Emma Coats to develop "a little more of a personality".[13]

Platform expansion

[edit]
Google Assistant in Spanish

For system-level integration outside of theAllo app andGoogle Nest, the Google Assistant was initially exclusive to theGoogle Pixel smartphones.[14] In February 2017, Google announced that it had begun to enable access to the Assistant on Android smartphones runningAndroid 6.0.1 or7.0, beginning in select English-speaking markets.[15][16] Android tablets did not receive the Assistant as part of this rollout.[17][18] The Assistant is also integrated inWear OS 2.0,[19] and will be included in future versions ofAndroid TV[20][21] andAndroid Auto.[22] In October 2017, theGoogle Pixelbook became the first laptop to include Google Assistant.[23] Google Assistant later came to theGoogle Pixel Buds.[24] In December 2017, Google announced that the Assistant would be released for phones runningAndroid 5.0 through an update toGoogle Play Services, as well as tablets running 6.0 Marshmallow and 7.0 Nougat.[25] In February 2019, Google reportedly began testing ads in Google Assistant results.[26]

On May 15, 2017,Android Police reported that the Google Assistant would be coming to theiOS operating system as a separate app.[27] The information was confirmed two days later at Google's developer conference.[28][29]

Smart displays

[edit]

In January 2018 at theConsumer Electronics Show, the first Assistant-powered "smart displays" were released.[30] Smart displays were shown at the event fromLenovo,Sony,JBL andLG.[31] These devices have support forGoogle Duo video calls, YouTube videos,GMaps directions, aGCalendar agenda, viewing of smart camera footage, in addition to services which work with Google Home devices.[3]

These devices are based onAndroid Things and Google-developed software. Google unveiled its own smart display,Google Nest Hub in October 2018, and laterGoogle Nest Hub Max, which utilizes a different system platform.[32]

Developer support

[edit]

In December 2016, Google launched "Actions on Google", a developer platform for the Google Assistant. Actions on Google allows 3rd party developers to build apps for Google Assistant.[33][34] In March 2017, Google added new tools for developing on Actions on Google to support the creation of games for Google Assistant.[35] Originally limited to theGoogle Nest smart speaker, Actions on Google was made available to Android and iOS devices in May 2017,[36][37] at which time Google also introduced an app directory orapplication directory for overview of compatible products and services.[38] To incentivize developers to build Actions, Google announced a competition, in which first place won tickets to Google's 2018developer conference, $10,000, and a walk-through of Google's campus, while second place and third place received $7,500 and $5,000, respectively, and a Google Home.[39]

In April 2017, a software development kit (SDK) was released, allowing third-party developers to build their own hardware that can run the Google Assistant.[40][41] It has been integrated intoRaspberry Pi,[42][43] cars fromAudi andVolvo,[44][45] andHome automation appliances, including fridges, washers, and ovens, from companies includingiRobot,LG,General Electric, andD-Link.[46][47][48] Google updated the SDK in December 2017 to add several features that only the Google Home smart speakers and Google Assistant smartphone apps had previously supported.[49]

The features include:

  • Third-party device makers can incorporate their own "Actions on Google" commands for their respective products
  • Text-based interactions and many languages
  • Users can set a precise geographic location for the device to enable improved location-specific queries.[50][51]

On May 2, 2018, Google announced a new program that focuses on investing in the future of Google Assistant through early-stage startups. Their focus was to build an environment where developers could build richer experiences for their users. This includes startups that broaden Assistant's features, are building new hardware devices, or simply differentiating in different industries.[52]

Voices

[edit]

Google Assistant launched using the voice ofKiki Baessell for the American female voice, the same actress for the Google Voice voicemail system since 2010.[53]

On October 11, 2019, Google announced thatIssa Rae had been added to Google Assistant as an optional voice, which could be enabled by the user by saying "Okay, Google, talk like Issa".[54] Although, as of April 2022, Google Assistant response with "Sorry, that voice isn't available anymore, but you can try out another by asking me to change voices." if the command is given.[citation needed]

Interaction

[edit]
The Google Assistant on theGoogle Pixel XL phone

Google Assistant, in the nature and manner ofGoogle Now, can search the Internet, schedule events and alarms, adjust hardware settings on the user's device, and show information from the user's Google account. Unlike Google Now, however, the Assistant can engage in a two-way conversation, using Google'snatural language processing algorithm. Search results are presented in a card format that users can tap to open the page.[55] In February 2017, Google announced that users of Google Home would be able to shop entirely by voice for products through itsGoogle Express shopping service, with products available fromWhole Foods Market,Costco,Walgreens,PetSmart, andBed Bath & Beyond at launch,[56][57] and other retailers added in the following months as new partnerships were formed.[58][59] Google Assistant can maintain ashopping list; this was previously done within the notetaking serviceGKeep, but the feature was moved toGoogle Express and the Google Home app in April 2017, resulting in a severe loss of functionality.[60][61]

In May 2017, Google announced that the Assistant would support a keyboard for typed input and visual responses,[62][63] support identifying objects and gather visual information through the device's camera,[64][65] and support purchasing products[66][67] and sending money.[68][69] Through the use of the keyboard, users can see a history of queries made to the Google Assistant, and edit or delete previous inputs. The Assistant warns against deleting, however, due to its use of previous inputs to generate better answers in the future.[70] In November 2017, it became possible to identify songs currently playing by asking the Assistant.[71][72]

The Google Assistant allows users to activate and modify vocalshortcut commands in order to perform actions on their device (both Android and iPad/iPhone) or configure it as a hub forhome automation.

This feature of thespeech recognition is available in English, among other languages.[73][74] In July 2018, the Google Home version of Assistant gained support for multiple actions triggered by a single vocal shortcut command.[75]

At the annualI/O developers conference on May 8, 2018, Google'sSEO announced the addition of six new voice options for the Google Assistant, one of which beingJohn Legend's.[76] This was made possible by WaveNet, a voice synthesizer developed by DeepMind, which significantly reduced the amount of audio samples that a voice actor was required to produce for creating a voice model.[77] However, John Legend's Google Assistant cameo voice was discontinued on March 23, 2020.[78][79]

In August 2018, Google added bilingual capabilities to the Google Assistant for existing supported languages on devices. Recent reports say that it may support multilingual support by setting a third default language on Android Phone.[80]

Speech-to-Text can recognize commas, question marks, and periods in transcription requests.[81]

In April 2019, the most popularaudio games in the Assistant, Crystal Ball, and Lucky Trivia, have had the biggest voice changes in the application's history. The voice in the assistant has been able to add expression to the games. For instance, in the Crystal Ball game, the voice would speak slowly and softly during the intro and before the answer is revealed to make the game more exciting, and in the Lucky Trivia game, the voice would become excitable like a game show host. In the British accent voice of Crystal Ball, the voice would say the word 'probably' in a downward slide like she's not too sure. The games used the text-to-speech voice which makes the voice more robotic. In May 2019 however, it turned out to be a bug in the speech API that caused the games to lose the studio-quality voices. These audio games were fixed in May 2019.

Interpreter Mode

[edit]

On December 12, 2019, Google debuted an interpreter mode in Google Assistant smartphone apps for Android and iOS. It provides translation of conversations in real-time and was previously only available on Google Home smart speakers and displays.[82] Google Assistant won the2020 Webby Award for Best User Experience in the category: Apps, Mobile & Voice.[83]

On March 5, 2020, Google introduced a feature on Google Assistant that read webpages aloud in 42 languages.[84][85]

On October 15, 2020, Google announced a new 'hum to search' function to find a song by simply humming, whistling, or singing the song.[86][87]

Google Duplex

[edit]
This section is about Duplex for Google Assistant. For the number, seegoogolplex.

In May 2018, Google revealed Duplex, an extension of the Google Assistant that allows it to carry out natural conversations by mimicking human voice, in a manner not dissimilar torobocalling.[88] The assistant can autonomously complete tasks such as calling a hair salon to book an appointment, scheduling a restaurant reservation, or calling businesses to verify holiday store hours.[89] While Duplex can complete most of its tasks fully autonomously, it is able to recognize situations that it is unable to complete and can signal a human operator to finish the task. Duplex was created to speak in a more natural voice and language by incorporatingspeech disfluencies such asfiller words like "hmm" and "uh" and using common phrases such as "mhm" and "gotcha", along with more human-likeintonation and response latency.[90][91][92] Duplex is currently in development and had a limited release in late 2018 for Google Pixel users.[93] During the limited release, Pixel phone users in Atlanta, New York, Phoenix, and San Francisco were only able to use Duplex to make restaurant reservations.[94] As of October 2020, Google has expanded Duplex to businesses in eight countries.[95][96]

Criticism

[edit]

After the announcement, concerns were made over the ethical and societal questions thatartificial intelligence technology such as Duplex raises.[97] For instance, human operators may not notice that they are speaking with a digital robot when conversing with Duplex,[98] which some critics view as unethical or deceitful.[99] Concerns over privacy were also identified, as conversations with Duplex are recorded in order for the virtual assistant to analyze and respond.[100] Privacy advocates have also raised concerns around how the millions of vocal samples gathered from consumers are fed back into the algorithms of virtual assistants, making these forms of AI smarter with each use. Though these features individualize the user experience, critics are unsure about the long term implications of giving "the company unprecedented access to human patterns and preferences that are crucial to the next phase of artificial intelligence".[101]

While transparency was referred to as a key part to the experience when the technology was revealed,[102] Google later further clarified in a statement saying, "We are designing this feature with disclosure built-in, and we'll make sure the system is appropriately identified."[103][99] Google further added that, in certain jurisdictions, the assistant would inform those on the other end of the phone that the call is being recorded.[104]

Reception

[edit]

PC World's Mark Hachman gave a favorable review of the Google Assistant, saying that it was a "step up onCortana andSiri."[105]Digital Trends called it "smarter thanGoogle Now ever was".[106]

Criticism

[edit]

In July 2019 Belgian public broadcasterVRT NWS published an article revealing that third-party contractors paid to transcribe audio clips collected by Google Assistant listened to sensitive information about users. Sensitive data collected from Google Home devices and Android phones included names, addresses, and other private conversations after mistaken hot word triggering, such as business calls or bedroom conversations.[107] From more than 1,000 recordings analyzed, 153 were recorded without the "OK Google" command. Google officially acknowledged that 0.2% of recordings are being listened to by language experts to improve Google's services.[108] On August 1, 2019, Germany's Hamburg Commissioner for Data Protection and Freedom of Information initiated an administrative procedure to prohibit Google from carrying out corresponding evaluations by employees or third parties for the period of three months to provisionally protect the rights of privacy of data subjects for the time being, citingGDPR.[109] A Google spokesperson stated that Google paused "language reviews" in all European countries while it investigated recent media leaks.[110]

See also

[edit]

References

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