 | |
 GEICO headquarters inChevy Chase, Maryland | |
| Company type | Subsidiary |
|---|---|
| Industry | Insurance |
| Founded | 1936; 89 years ago (1936) San Antonio, Texas, United States[1] |
| Founders | Leo Goodwin Sr. Lillian Goodwin |
| Headquarters | , United States |
Area served | United States |
Key people | Todd Combs (CEO) |
| Products | Auto insurance |
| Revenue | $35.093 billion USD (2020)[2] |
Number of employees | 30,000[3] |
| Parent | Berkshire Hathaway |
| Website | [1] |
TheGovernment Employees Insurance Company (GEICO/ˈɡaɪkoʊ/) is an Americanvehicle insurance company headquartered inChevy Chase, Maryland. In addition to auto insurance, GEICO provides motorcycle, ATV, RV, boat, snowmobile, travel, pet, event, homeowner, renter, and jewelry insurance options.[4] It is the third largest auto insurer in theUnited States, afterState Farm andProgressive Corporation.[5] GEICO is a wholly ownedsubsidiary ofBerkshire Hathaway, which provides coverage for more than 24 millionmotor vehicles owned by more than 15 millionpolicy holders as of 2017. GEICO writes private passenger automobile insurance in all 50U.S. states and theDistrict of Columbia. The insurance agency sells policies through local agents, called GEICO Field Representatives, over the phone directly to the consumer via licensed insurance agents, and through their website. Its mascot is agold dust day gecko with aCockney accent, voiced by the English actorJake Wood. GEICO is well known in popular culture for its advertising.
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Despite the presence of the word "government" in its name, GEICO has always been aprivate corporation and not a government agency or a government-owned corporation.Leo Goodwin Sr. and his wifeLillian Goodwin originally founded the company in 1936 to sell auto insurance tofederal government employees.[6]
GEICO manages the policies as the "insurance agent" and has a separate customer care team that handles the property and umbrella policies.
GEICO was founded in 1936 byLeo Goodwin Sr. and his wifeLillian Goodwin to provide auto insurance directly tofederal government employees and their families.[6] Since 1925, Goodwin had worked forUSAA, an insurer that specialized in insuring only military personnel. He decided to start his own company after rising as far as a civilian could go in USAA's military-dominated hierarchy. The Goodwins funded the creation of GEICO with $25,000 of their own money and $75,000 fromFort Worth, Texas-based banker Cleaves Rhea, with legal assistance from future GEICO CEO Lorimer Davidson.[1] Based on Goodwin's experience at USAA, GEICO's original business model was predicated on the assumption that federal employees, as a group, would constitute a less risky and more financially stable pool of insureds compared to the general public.[citation needed]
In 1937, the Goodwins relocated GEICO fromSan Antonio, Texas, toWashington, D.C., and reincorporated the company as a D.C. corporation after realizing that their business model would work best in the place with the highest concentration of federal employees.[7]
In 1948, the Rhea family sold its 75% stake of GEICO to a coalition of investors, which was led byBenjamin Graham's Graham-Newman Partnership taking 50% (worth $712,000 at the time); this sale accidentally violated aSEC regulation, which forced Graham-Newman to divest a portion of their holdings in 1949, resulting in GEICO becoming a publicly traded company at ~$27/sh.[1] Graham-Newman's investment in GEICO eventually resulted in a position worth $400 million by 1972, which was by far Graham-Newman's best investment and outperformed the rest of their portfolio combined.[1]
In 1951,Warren Buffett, then aColumbia University graduate student under Benjamin Graham, interviewed Lorimer Davidson (then a VP) and named GEICO "The Security I Like Best." From 1948 to 1958, GEICO's market capitalization grew almost 50 times.[1]
In 1958, Goodwin retired and was succeeded by Lorimer Davidson,[6] who grew the company's insurance premiums at a compound rate of 16% annually from $40 million to $250 million over his tenure. Davidson retired and was replaced in 1970 by Ralph Peck (President and COO)[1] andDavid Lloyd Kreeger (Chairman and CEO), who had been one of the other investors in 1948.[8]
In 1974 under Kreeger's leadership, GEICO began to insure the general public after real-time access to computerized driving records became available throughout the United States. At this time, GEICO was briefly the fifth-largest U.S. auto insurer. By 1975, it was clear that GEICO had expanded far too rapidly (during the1973–75 recession) when it reported a US$126.5 million loss.[9] Kreeger retired in 1975, although he continued in his role as chairman of the executive committee until 1979 when he was named honorary chairman,[8] and Peck left in 1976 after GEICO's share price had fallen from $42 to $5.[1] To prevent GEICO from collapsing, a consortium of 45 insurance companies agreed to take over a quarter of its policies, and it was forced to issue a stock offering, thus diluting existing stockholders, to raise money to pay claims. It took five years – during which the company shrank significantly – and a massive reorganization led byJohn J. Byrne and supported substantially by Buffett,[1] to set GEICO on the path to recovery. Alvin E. Krause, retired from GEICO, was given carte blanche by the directors to help bring about a wholesale reorganization of GEICO's underwriting operations – including promotions and dismissals. He helped nurse the insurance firm back to financial health. He was a director of the GEICO Corp. from 1978 to 1983, and was an honorary director at the time of his death. He was chairman of Criterion from 1978 to 1981. Having been with GEICO since 1938.
GEICO generally deals directly with consumers viatelephone andinternet; however, the local agent program has more than 300 independent offices across the United States. GEICO is now the second-largest writer of private auto insurance in the country.
In 2015, GEICO began offering coverage for drivers ofridesharing companies in select states, including in high-population states such asTexas,Pennsylvania,Ohio, andGeorgia.[10] The policy, which is issued through GEICO's commercial department, has received praise from insurance experts and quickly launched GEICO as the largest insurance provider forridesharing company drivers.[11]
In 2016,J.D. Power rated the company #20 out of 24 for overall purchase experience, with a 2/5 score.[12]
In April 2021, a data breach was reported to have exposed customers' driver's license numbers through GEICO's online sales application for over a month.[13][14]
In October 2023, GEICO issued a return to office mandate for employees to return to their office on specific days. Many staff have been hybrid or fully remote in recent months. In addition, the insurance company announced it will lay off 2,000 staff members, or 6% of its workforce.[15]
GEICO has many well-known ad campaigns. In 2012, GEICO spent over US$1.1 billion in advertising, or 6.8% of its revenue.[16] All campaigns are made and produced byThe Martin Agency inRichmond, Virginia and feature voice-over by Andrew Anthony[17] (namely the iconic tag "GEICO: 15 minutes could save you 15% or more on car insurance."). GEICO ads have featured several well-known mascots, including:
There are also GEICO ads that feature stories from GEICOcustomers about situations in which the company assisted them, but are translated by celebrities likeLittle Richard andJoan Rivers. Film trailer announcerDon LaFontaine appeared in one such ad, shortly before his death. The tag announcer for these spots wasD. C. Douglas. GEICO is also an official sponsor of theNational Hockey League and themed commercials that always feature members of the hometownWashington Capitals.
GEICO has long been involved in motorsports sponsorship. Since 2008, the company has sponsored theGermain Racing team, first in theNASCARNationwide Series withMike Wallace,[19] and later in theNASCAR Cup Series withMax Papis[20] andCasey Mears.Ty Dillon, grandson of racing legendRichard Childress, began driving the No. 13 GEICO Chevrolet in the 2017 season.[21] In 2020, GEICO became a premier partner of the Cup Series, sharing title sponsorship rights withBusch Beer,Coca-Cola, andXfinity.[22] Germain and GEICO split at the end of 2020.[23]
On September 20, 2024, it was announced that the2024 NASCAR Cup Series would be the final season for GEICO as a premier partner of theCup Series.[24]
GEICO also has presence in the PPL (Pro Pulling League) sponsoring Joe Eder and his Super Modified pulling tractor.[25]
Orange County Choppers built one of their fastest bikes when they created a racing bike for a speed boat racer sponsored by the company. The Miss GEICO bike was featured in the2018 Season 11 ofAmerican Chopper.
In October 2015, theConsumer Federation of California successfully sued the company for US$6 million after alleged discrimination based on occupation, education level, and other personal characteristics.[26]
In October 2015, theUnited States Court of Appeals for the 11th Circuit upheld a verdict against the company for over US$700,000 in a breach of contract suit.[27]
In November 2015, a jury in Miami awarded a family US$14.5 million after suing the company forinsurance bad faith.[28]
In December 2016, a federal Miami jury awarded US$2.7 million to a family who sued the company, claiming the company acted in bad faith.[29]
In May 2019, theCalifornia Court of Appeal for the Second District affirmed a US$1 million judgment for punitive damages in an insurance bad faith action against GEICO (specifically, bad faith refusal to settle).[30] This was in addition to an award of $313,000 in compensatory damages (which GEICO had not challenged on appeal).[30]
In June 2022, a Missouri woman was awarded US$5.2 million after she sued the company, alleging that she had contracted asexually transmitted disease through having sex in a car insured by GEICO.[31] In January 2023, theSupreme Court of Missouri unanimously overturned the judgment and remanded the case for further proceedings because the lower courts had not given GEICO an adequate opportunity to intervene in the case to protect its interests.[32]
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