| Industry | Telecommunications |
|---|---|
| Headquarters | Tamuning, Guam, U.S. |
Key people | Christine Baleto (President & CEO) |
| Products | Mobile, Television, Internet, Telephone |
| Parent | NTT Docomo |
| Website | www.docomopacific.com |
Docomo Pacific is a wholly owned subsidiary of Japanese mobile phone operatorNTT Docomo headquartered inTamuning, Guam. It is the largest provider of mobile, television, internet and telephone services to theUnited States territories ofGuam and theNorthern Mariana Islands.
The company was formed through the merger of cell phone carriers Guamcell Communications and HafaTel and was acquired in December 2006 by NTT Docomo, a spin-off of Japanese communication companyNippon Telegraph and Telephone.[1] In October 2008, Docomo Pacific was the first company on Guam to introduce aHSDPA network.[2] In November 2011, Docomo Pacific launched 4G HSPA+ service on Guam followed by the launch of advanced 4G LTE service in October 2012.[3]
In May 2013, Docomo Pacific acquired cable companyMCV Broadband (Marianas Cable Vision Broadband) from Seaport Capital, an investment company based inNew York City.[4]
Acyberattack occurred early in the morning, disabling access to Docomo's call hotline center, website, and internet services.
Immediate failsafe protocols were initiated by Docomo's cybersecurity technicians, shutting down the affected servers and isolating the intrusion.
Docomo subscribers still had access to the mobile network, as well voice, SMS, and fiber internet services.Subscribers of other telecommunication companies were not affected.
Docomo Pacific posted the updates on their Facebook page, due to their website being offline. After March 17th, they returned to their normal schedule.
Some Docomo internet services were restored the following day in parts of Guam, while other villages remained without service. By the end of the day, internet access had resumed across most areas of the island.