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Complaint tablet to Ea-nāṣir

From Wikipedia, the free encyclopedia
Oldest known written complaint (c. 1750 BCE)

Complaint tablet to Ea-nāṣir
Tablet on display in the British Museum in 2023, showing the reverse side upside down
MaterialClay
Height11.6 cm (4.6 in)
Width5 cm (2.0 in)
Createdc. 1750 BCE
Present locationZayed National Museum,Abu Dhabi, on loan from theBritish Museum, London

Thecomplaint tablet to Ea-nāṣir (UET V 81)[1] is aclay tablet that was sent to the ancient city-stateUr, writtenc. 1750 BCE. The tablet, which measures 11.6 centimetres (4+916 in) high and5.0 centimetres (1+1516 in) wide, documents a transaction in whichEa-nāṣir, a trader, allegedly sold sub-standard copper to a customer named Nanni. Nanni, dissatisfied with the quality, wrote acuneiform complaint addressing the poor service and mistreatment of his servant.

Discovered bySir Leonard Woolley in Ur, it is currently kept in theBritish Museum. Written inAkkadian cuneiform, this tablet is recognized as the "OldestCustomer Complaint" byGuinness World Records. From 2015 onwards, the tablet's content and Ea-nāṣir in particular gained popularity as aninternet meme, due to its relatable subject matter in expressing dissatisfaction with goods.[2][3][4]

In 2025 the tablet was on loan to theZayed National Museum, inAbu Dhabi and is expected to be there until 2027.

Description

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The tablet is11.6 centimetres (4+916 in) high,5.0 cm (1+1516 in) wide, 2.6 cm (1 in) thick, and slightly damaged.[5]

Content

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A transcription of the text on the obverse, reverse, and left edge of the tablet[6]

The tablet details that Ea-nāṣir travelled toDilmun to buycopper and returned to sell it inMesopotamia. On one particular occasion, he had agreed to sell copperingots to Nanni. Nanni sent his servant with the money to complete the transaction.[7] The copper was considered by Nanni to be sub-standard[8] and was not accepted.

In response, Nanni produced the cuneiform letter for delivery to Ea-nāṣir. Inscribed on it is a complaint to Ea-nāṣir about a copper delivery of the incorrect grade and issues with another delivery;[5] Nanni also complained that his servant (who handled the transaction) had been treated rudely. He stated that, at the time of writing, he had not accepted the copper, but had paid for it.

Ea-nāṣir was part of a group of traders calledalik Tilmun, or "Dilmun traders". He is known from other texts to have been active in the 11th and 19th regnal years of theLarsa rulerRim-Sîn I.[9]

Acquisition

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Illustration of the interior of an old Babylonian house found in the ruins of Ur, which may have been the residence of Ea-nāṣir

The tablet was discovered and acquired by SirLeonard Woolley, leading a joint expedition of theUniversity of Pennsylvania and theBritish Museum from 1922 to 1934 in theSumerian city ofUr.[5][10]

Translations

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Adolf Leo Oppenheim translated several of the tablet's lines in a 1954 article forJournal of the American Oriental Society.[11] An English language translation of the tablet was made byW. F. Leemans [nl] in 1960;[12] Leemans's translation incorporated these lines which Oppenheim had translated as well as some input fromFritz Rudolf Kraus [de] on the meaning of a few lines.[13] Oppenheim published a full translation of the tablet himself in 1967,[8] unaware of any other translations of this tablet.[14] A translation inspired by that ofMarc Van De Mieroop sent in a personal communication toSteven J. Garfinkle was published in 2010;[15] abook review byWalter Farber [de] noted that this translation "is not always true to details".[16] I. M. Diakonoff published a translation into Russian in 1990.[17]

Other tablets

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Other tablets have been found in the ruins believed to be Ea-nāṣir's dwelling. These include a letter from a man named Arbituram who complained he had not received his copper yet, while another said he was tired of receiving bad copper.[18][19]

Legacy

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From February 2015 the complaint tablet has become anInternet meme due to its seeminglyanachronistic nature and relatable subject matter.[2][18][20][21] Its use as a meme probably started on Reddit then Tumblr before coming to wider attention.[21]

The tablet has been recognized by theGuinness World Records as the "oldest written customer complaint".[22] In 2009, the tablet was stabilised withParaloid B-72.[23]

References

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  1. ^Figulla, H. H.; Martin, W. J., eds. (1953).Letters and Business Documents of the Old Babylonian Period. Ur Excavations: Texts. Vol. V. London: British Museum Press. p. 5, Pl. XIV.
  2. ^ab"The Legend of Ea-Nāsir: how a Babylonian businessman became an internet meme".UCL Discovery. 19 January 2026.
  3. ^Kern, Emily (3 November 2021)."The Radical Promise of Human History".Boston Review.
  4. ^Brinkley, Liv (17 March 2022)."The World's Oldest Customer Complaint Is Almost 4000 Years Old".Grunge.
  5. ^abc"tablet".British Museum. object W 1953-0411-71.
  6. ^"UET 5, 0081 (P414985)".CDLI. Retrieved23 October 2023.
  7. ^Crawford, Harriet (July 2015)."Sir Leonard Woolley and Ur of the Chaldees".The Bible and Interpretation.University of Arizona.
  8. ^abOppenheim (1967), pp. 82–83.
  9. ^Konstantopoulos, Gina (2021). "Gods in the Margins: Religion, Kingship, and the Fictionalized Frontier". In Konstantopoulos, Gina; Zaia, Shana (eds.).As Above, So Below.Penn State University Press. pp. 3–27.doi:10.1515/9781646021536-003.ISBN 978-1-64602-153-6.
  10. ^"Sir Leonard Woolley". Biography.British Museum. Collections online.
  11. ^Leemans (1960), p. 39 n. 1, citingOppenheim (1954), pp. 9ff.
  12. ^Leemans (1960), pp. 39–40.
  13. ^Leemans (1960), p. 39 n. 1.
  14. ^Oppenheim (1967), p. 200.
  15. ^Garfinkle (2010), p. 198, 198 n. 39.
  16. ^Farber (2012), p. 321.
  17. ^Diakonoff (1990), p. 116.
  18. ^abKillgrove, Kristina (11 May 2018)."Meet the worst businessman of the 18th century BCE".Forbes. Retrieved22 July 2020.
  19. ^Leemans (1960), pp. 48–54.
  20. ^Podany (2022), pp. 1–2.
  21. ^abMoshenska, Gabriel (15 January 2026)."The Legend of Ea-Naṣir: How a Babylonian Businessman Became an Internet Meme".Journal of Contemporary Archaeology.12 (1):52–76.doi:10.1558/jca.30204.ISSN 2051-3437. Retrieved3 February 2026.
  22. ^"Complaint Tablet To Ea-Nasir - World's Oldest Complaint Letter".Guinness World Records. Retrieved5 April 2023.
  23. ^"Treatment; 23 Oct 2009; Consolidate and stabalise loose areas; Ceramics & Glass".britishmuseum.org. British Museum. Retrieved5 January 2025.

Bibliography

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External links

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Wikimedia Commons has media related toComplaint tablet to Ea-nāṣir.


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