Process of introducing a new product onto the market
Commercialisation orcommercializationis theprocess of introducing a newproduct orproduction method intocommerce—making it available on themarket. The term oftenconnotes especially entry into themass market (as opposed to entry into earlierniche markets), but it also includes a move from thelaboratory into (even limited) commerce. Many technologies begin in aresearch and development laboratory or in an inventor's workshop and may not be practical for commercial use in their infancy (asprototypes). The "development" segment of the "research and development" spectrum requires time and money assystems are engineered with a view to making the product or method a payingcommercial proposition.
The product launch of a new product is the final stage ofnew product development – at this pointadvertising,sales promotion, and othermarketing efforts encourage commercialadoption of the product or method. Beyond commercialization (in which technologies enter the business world) can lieconsumerization (in which they becomeconsumer goods, as for example whencomputers went from the laboratory to the enterprise and then to the home, pocket, or body).
Commercialization is often confused[by whom?] withsales, marketing, orbusiness development. The commercialization process has three key aspects:
- The funnel.[1] It is essential[citation needed] to look at many ideas to get one or two products or businesses that can be sustained long-term.
- Commercialization is a stage-wise process, and each stage has its own key goals and milestones.[citation needed]
- It is vital to involve keystakeholders early, includingcustomers.[citation needed]
Proposed commercialization of a product can raise the following questions:
- When to launch: Factors such as potential cannibalization of the sales of a vendor's other products, any requirement for further improvement of the proposed new product, or unfavorablemarket conditions may operate to delay a product launch.
- Where to launch: A potential vendor can start marketing in a single location, in one or several regions, or in a national orinternational market. Existing resources (in terms of capital, and operational capacities) and the degree of managerial confidence may strongly influence the proposed launch-mode. Smaller vendors usually launch in attractive cities or regions, while larger companies may enter a national market at once.[citation needed]
Global roll-outs generally remain the preserve of multinational conglomerates, since they have the necessary size and make use of international distribution systems (e.g.,Unilever,Procter & Gamble). Other multinationals may use a"lead-country" strategy: introducing the new product in one country/region at a time (e.g.Colgate-Palmolive).[citation needed] - Whom to target:Research- and test-marketing may identify aprimary consumer group. The ideal primary consumer group should consist ofinnovators,early adopters, heavy users and/oropinion leaders. This will encourage adoption by other buyers in the market during theproduct-growth period.[citation needed]
- How to launch: Prospective vendors should decide on anaction plan[citation needed] for introducing a proposed product - a plan shaped by addressing the questions above. The vendor has to develop a viablemarketing-mix[citation needed] and to structure a corresponding marketing-budget.
- Jolly, Vijay K.(1997): Commercializing New Technologies: Getting from Mind to Market; Harvard Business School Press. [Note: a new edition was due in early 2009.]
- ^Compare:Rafinejad, Dariush (2007)."5: The Product Development Process".Innovation, Product Development and Commercialization: Case Studies and Key Practices for Market Leadership. J. Ross Publishing Innovation Series. Fort lauderdale, Florida: J. Ross Publishing. p. 160.ISBN 9781932159707. Retrieved2016-11-24.
Wheelwright and Clark, Iansiti, and Christensen have discussed a 'funnel' framework for product development. In the funnel framework [...] the market/competitor analysis, target customer needs, and technology assessment establish the basis for concept development - the first phase of the process. The next phase is the product/process design, which leads to the product launch and commercialization phase.
- Clemens, F. et al. (2003): Xelibri: A Siemens Mobile Adventure; case study of WHU School of Management, Vallendar, Germany; distributed by ECCH Collection, England and USA.
- Dibb, S. et al. (2001): Marketing – Concepts and Strategies; Fourth European Edition Houghton Mifflin; Boston.
- Jobber, D. (2001): Principles & Practice of Marketing; Third Edition McGraw-Hill; London.
- Kotler, P. et al. (1996): Principles of Marketing; Fourth European Edition Prentice Hall; Harlow (UK).
- Lancaster, G. and Massingham, L. (1999): Essentials of Marketing; Third Edition McGraw-Hill; London.