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| Company type | Public |
|---|---|
| Founded | 1984; 41 years ago (1984) |
| Headquarters | Milwaukee, Wisconsin, U.S. |
Key people | |
| Revenue | |
| Total assets | |
| Total equity | |
| Owner | KKR & Co. (12%) |
Number of employees | c. 38,000 (2024) |
| Website | fiserv |
| Footnotes / references [1][2] | |
Fiserv, Inc. (/faɪˈsɜːrv/fy-SURV) is an Americanmultinationalfinancial technology company headquartered inMilwaukee, Wisconsin. The company processes debit and credit card transactions, loyalty programs, loans, electronic bill pay, wires and ACH transfers, check deposits, and ATM transactions on behalf of banking institutions.[1] The company also produces debit and credit cards and point of sale terminals.[1]
Customers primarily include companies in thefinancial services sector, including banks,savings and loan associations,credit unions, securities broker dealers,mortgage, insurance, leasing and finance companies, and retailers.[1] In 2024, 85% of the company's revenues were from the U.S. and Canada, while 15% of revenues were from other countries.[1] Processing represented 81% of revenues and products, including software, hardware, and physical cards, represented 19% of revenue.[1] The company is ranked 208th on theFortune 500[3] and 269th on theForbes Global 2000.[4]
Fiserv was founded in 1984, and within two years, it was listed onNASDAQ. The company experienced rapid growth mainly due to a series of acquisitions, including Citicorp Information Resources, a subsidiary ofCiticorp, which was the largest acquisition in its early years. This acquisition put Fiserv into thecommercial banking, internal andcredit union core account processing market space.[5]
In 1995, Fiserv acquired Information Technology, Inc., (ITI) of Lincoln, Nebraska. Thus, Fiserv acquired Premier, which at that time was the most widely implemented account processing platform in the US, and represented an increase in Fiserv's account processing clients.[5] Fiserv also launched its website in 1995, and introduced fullyelectronic bill payment (branded as E-bills) in 1997, reaching $1 billion in revenue.[6]
In 2003, Fiserv acquired General American Corporation.[7] It also acquired Consumer Network Services fromElectronic Data Systems for $320 million.[8]
In 2005,Jeff Yabuki became Fiserv's CEO, and the company acquired a number of businesses, including Del Mar Database, assets of U.S. eLending business fromEmergis, Interactive Technologies, Administrative Services Group Inc., JW Hutton, BillMatrix, VerticalPoint, and Xcipio, Inc.[citation needed]
In 2006, Fiserv acquired CareGain, Inc., Asset of CT Insurance Services & CCH Wall Street.[citation needed]
In 2007, Fiserv acquired NetEconomy[9] and CheckFree — which had itself just acquired Corillian, Carreker, PhoneCharge[10] and Upstream Technologies LLC.[11] This was Fiserv's largest acquisition to date; CheckFree was at that time the leading provider ofonline banking, online bill payment, electronic bill payment services, and software for check clearance andACH (also known asdirect debit) processing.[5]
In 2008, Fiserv made an acquisition of Interactive Technologies, Inc., provider of billing software and ancillary products for the banking and investment advisory industries, granting Fiserv control of their "Advantage Fee System" which calculates complex billing for fees and commissions. In the same year, Fiserv acquired i_Tech, aMontana-based item processing company that had been owned byFirst Interstate Bank.[12] Fiserv also acquired The Data Center, aTexas-based item processing company, fromBBVA Compass Bank.[13]
In 2010, Fiserv acquired AdviceAmerica, provider of software forfinancial institutions.[14]
In 2011, Fiserv acquired M-Com. Established in 2000 and based in Auckland,New Zealand, M-Com developed mobile banking apps.[15] Fiserv also in 2011 acquired Maverick Network Solutions, established in 2006 and based inBrandywine Hundred, Delaware,[16] and CashEdge, developer of payment solutions, includingPopmoney.[17]
In 2013, Open Solutions, Inc., an account processing platform, was yet another company acquired by Fiserv, following a rebrand of Open Solutions managed by branding agency Bob's Your Uncle. Fiserv paid $55 million to acquire Open Solutions, by taking on $960 million in debt.[18][19]
In 2016, Fiserv acquired Community Financial Services from ACI Worldwide[20] and Convenience Pay from Hewlett Packard.[21]
In 2017, Fiserv acquired Dovetail[22] andMonitise.[23]
In August 2017, Fiserv acquired PCLender.[24]
In 2018, Fiserv acquiredMoneyPass, a surcharge-free debit card andATM processing network, from Elan Financial Services, a unit ofU.S. Bancorp.[25]
In 2019,First Data, a payment processor, was acquired for $22 billion, making it one of the largest acquisitions in the financial technology sector.[26]
In 2020, Fiserv made an acquisition of Bypass Mobile, enterprisepoint of sale platform.[27] In the same year, CEO Jeffery Yabuki stepped down and was replaced byFrank Bisignano.
In 2021, Fiserv acquired Ondot Systems, a digital experience platform for financial institutions;[28] NetPay, a payment facilitator;[29] and BentoBox, provider of online restaurant operations.[30]
In 2022, Fiserv acquired Finxact, provider of cloud-based core banking services.[31] The company also acquired TIF District in the same year.
The city of Milwaukee created a tax incremental financing district to incentivize Fiserv to remain in downtown Milwaukee, Wisconsin. The 7 million dollars will be available through annual payments, with the condition Fiserv must base at least 780 employees at the downtown location.[32]
On June 6, 2023, Fiserv switched its stock listing fromNasdaq to theNew York Stock Exchange and changed its ticker symbol from FISV to FI.[33]
In October 2023, Fiserv acquired Skytef, the primary distributor of Software Express payment solution SiTef.[34]
In March 2025, Fiserv completed the acquisition of Payfare.[35]
In April 2025, Fiserv acquired Australian payment facilitator Pinch Payments for an undisclosed sum.[36]
In April 2025, Fiserv agreed to acquire Money Money Servicos Financeiros S.A., a Brazil-based financial technology company.[37]
In 2025, CEOFrank Bisignano resigned after he was confirmed as commissioner of theSocial Security Administration.[38]
In October 2025, Fiserv stock lost more than 40% of its value after the company reported lower quarter earnings and a lower forecast for the year, citing customer complaints of fees related to itsClover platform.[39]
On November 11, 2025, after over 2 years on the NYSE under the symbol FI, Fiserv switched its stock exchange listing back to theNasdaq Global Select Market and changed its ticker symbol back to the one it used when it was on the Nasdaq, FISV.[40]
Following its 2019 acquisition of First Data, Fiserv inherited a significant legal dispute between its subsidiary CardConnect and rival payments companyShift4. The lawsuit included allegations of breach of contract and lasted for several years. The case was ultimately settled in late 2022 after a direct agreement was reached between Fiserv CEOFrank Bisignano and Shift4 CEOJared Isaacman. The terms of the settlement remain confidential.[41]
| Year | Acquisition/Merger | Details |
|---|---|---|
| 1991 | Citicorp Information Resources | Entered commercial banking and credit union core account processing market |
| 1995 | Information Technology, Inc. (ITI) | Acquired Premier account processing platform |
| 2003 | General American Corporation (GAC) | Major corporate acquisition |
| 2005 | Multiple Acquisitions | Included Del Mar Database, Interactive Technologies, BillMatrix, and others |
| 2006 | CareGain, Inc. | Technology acquisition |
| 2006 | Asset of CT Insurance Services | Financial services expansion |
| 2007 | CheckFree Corporation | Largest acquisition to date, leading online banking and bill payment services |
| 2007 | NetEconomy | Technology services acquisition |
| 2008 | Interactive Technologies, Inc. | Billing software provider |
| 2008 | The Data Center | Texas-based item processing company |
| 2010 | AdviceAmerica | Software for financial institutions |
| 2011 | M-Com | Mobile banking apps |
| 2011 | CashEdge | Payment solutions |
| 2016 | Community Financial Services | From ACI Worldwide |
| 2017 | Dovetail | Technology services |
| 2018 | MoneyPass | Surcharge-free debit card network |
| 2019 | First Data Corporation | $22 billion merger, transformative combination |
| 2020 | Bypass Mobile | Enterprise point of sale platform |
| 2021 | Ondot Systems, Inc. | Digital experience platform |
| 2021 | BentoBox | Restaurant operations technology |
| 2022 | Finxact | Cloud-based core banking services |
| 2022 | Merchant One | Independent sales organization |
| 2022 | Yacare | Argentinian payment service provider |
| 2023 | Skytef | Brazilian payment solutions distributor |
| 2025 | Payfare Inc. | Embedded finance and program management solutions |
| 2025 | Pinch Payments | Australian payment facilitator and management platform |
Fiserv offers multiple products, including:
The $7 million would be provided through annual payments for up to 20 years tied to HUB640's higher property tax bills