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.jpg) Cebu PacificAirbus A330-900 | |||||||
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| Founded | August 26, 1988; 37 years ago (1988-08-26)[2] | ||||||
|---|---|---|---|---|---|---|---|
| Commenced operations | March 8, 1996; 29 years ago (1996-03-08) | ||||||
| AOC # | 2009002[3] | ||||||
| Operating bases | |||||||
| Frequent-flyer program | Go Rewards | ||||||
| Alliance | Value Alliance | ||||||
| Subsidiaries | |||||||
| Fleet size | 82 | ||||||
| Destinations | 62 (including Cebgo) | ||||||
| Parent company | JG Summit Holdings | ||||||
| Traded as | PSE: CEB | ||||||
| Headquarters |
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| Key people | |||||||
| Revenue |  ₱104.9 billion (2024) | ||||||
| Operating income | ₱9.17 billion (2024) | ||||||
| Net income |  ₱5.40 billion (2024) | ||||||
| Total assets | ₱238.17 billion (2024) | ||||||
| Total equity | ₱10.02 billion (2024) | ||||||
| Employees | 6,120 (2024) | ||||||
| Website | www | ||||||
| Notes | |||||||
Cebu Air, Inc. (PSE: CEB), operating asCebu Pacific (stylized inlowercase), is a Philippineultra low-cost airline[citation needed] based inPasay,Metro Manila. Founded in 1988,[2] the airline is the first low-cost carrier in Asia and is also the largest airline in the Philippines by fleet size.[6][7] It offers scheduled flights to both domestic and international destinations. The airline operates flights from five bases inCebu,Clark,Davao,Iloilo, and its largest base inManila.
With its low-cost business model and extensive destination network, Cebu Pacific became the Philippines' largest airline based on number of passengers flown on domestic and international routes in 2010, overtaking rivalPhilippine Airlines (PAL). According toCivil Aeronautics Board data, Cebu Pacific flew a total of 2.45 million passengers in the first quarter of 2010, nearly 110,000 more than PAL, which carried 2.34 million systemwide during the same period.[8][9]
Cebu Pacific was established on August 26, 1988. Republic Act No. 7151, which grants a legislative franchise to Cebu Air, Inc. to operate, was approved on August 30, 1991.[10] The airline began operations on March 8, 1996, with its first flight fromManila toCebu. Domestic services began following market deregulation by the Philippine government. The airline was subsequently acquired byJG Summit Holdings, owned at the time byJohn Gokongwei.
The airline temporarily ceased operations in February 1998 after being grounded by the government following the crash ofthe crash of Flight 387 that killed 104, but resumed services later the next month following re-certification of its aircraft.[11] It initially started with 24 domestic flights daily amongMetro Manila,Metro Cebu, andMetro Davao. By the end of 2001, its operations had grown to about 80 daily flights to 18 domestic destinations.
In the 2000s, Cebu Pacific was granted rights to operate international flights to the region, includingMalaysia,Indonesia, Singapore, Thailand, South Korea, Hong Kong, and Guam. International flights were launched on November 22, 2001, with a twice-daily service to Hong Kong.[12] Thrice-weekly flights toSeoul commenced on March 1, 2002,[13] followed by Singapore on October 1.[14] Other regional flights were introduced and suspended later; however, including flights to Singapore (from November 6, 2002, to January 2003) and from Manila viaSubic to Seoul (from December 2002) due in part to the effects of theSARS epidemic.[15]
On November 10, 2005, Cebu Pacific launched "Go", a fare discount program that permanently reduced its fares by half. The move was done to increase the airline's revenue by twenty percent.[16] Following this, Cebu Pacific experienced significant passenger growth, hiking up its sales volume by ninety percent.[17] Its president and CEO,Lance Gokongwei, anticipated that with the low fares, air travel would be cheaper than sea travel. He further added that:[16]
This is all about getting people to think about flying. For those who fly today, we would like to encourage them to fly more frequently, and for those who haven’t flown before, we want to welcome them on board and introduce them to air travel.
The airline resumed its Manila–Singapore flights on August 31, 2006,[18] and launched a direct flight from Cebu to Singapore on October 23. It was the first low-cost airline to serve the Cebu-Singapore-Cebu sector,[19] and competing directly withSingapore Airlines subsidiarySilkAir, the only Philippine carrier serving the route for years untilPhilippine Airlines resumed direct service in 2017. Cebu Pacific's direct Cebu–Hong Kong flights began on October 2, 2006, making it the Philippine carrier to serve the Cebu-Hong Kong-Cebu route after PAL terminated its direct service and began code-sharing withCathay Pacific on the route.[20] Manila–Bangkok flights were also launched in the same year.[21]
In April 2008, Cebu Pacific launched direct flights to its first two destinations in Vietnam:Hanoi andHo Chi Minh City.[22]
On May 8, 2008, Cebu Pacific openedFrancisco Bangoy International Airport inDavao City as its third hub and launched direct flights from Davao to Singapore, Hong Kong, and Iloilo.[11][23] In late 2007, Cebu Pacific announced plans to launch non-stop flights to theUnited States West Coast,Houston, andChicago by mid 2009.[24]
Cebu Pacific's plans to begin international flights fromClark in 2007 were initially unsuccessful when its request was denied. The nations involved came to an agreement that Cebu Pacific would be only allowed to operate charter flights from Clark to the respective countries' airport(s). OnlySingapore initially agreed to allow Cebu Pacific to fly scheduled flights from Clark.[25] After launching flights between Clark and Cebu in 2006,[26] on November 8, 2008, the airline commenced international flights from Clark to Hong Kong, Macau, Bangkok and Singapore, making Clark its fourth hub.[27]
On May 28, 2008, Cebu Pacific was named as the world's number one airline in terms of growth. The airline was also ranked fifth in Asia for Budget Airline passengers transported and 23rd in the world.[28] On November 20, 2008, it started operating direct flights to Japan, starting withOsaka.[29]
In August 2009, Cebu Pacific became the first airline in the Philippines to usesocial media; the airline created a fan page onFacebook andTwitter.[30] In October 2010, the airline completed aninitial public offering of 30.4% of outstanding shares, raising₱23.3 billion prior to an exercise of an overallotment option.[31] By January 2011, the airline flew its 50 millionth passenger from Manila toBeijing.[32]
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Cebu Pacific continued its network expansion in the 2010s. Continuing its regional expansion, it launched flights toSiem Reap andXiamen in 2012.[33] Domestically, it opened two local bases inKalibo andIloilo.[34][35] It also expanded its Japanese operations, launching flights toTokyo andNagoya in March 2014,[36] followed byFukuoka in December 2015.[37]
After taking delivery of its first twoAirbus A330-300s, Cebu Pacific commenced international long-haul flights on October 7, 2013, toDubai.[38] Between 2014 and 2015, it launched flights to more destinations in theMiddle East, includingKuwait City,[39]Doha,Dammam, andRiyadh. It also launched flights toSydney—its first destination in Australia—followed byMelbourne in 2018.[40][41] All Middle Eastern destinations, except Dubai, were terminated in 2017.[42]
On December 29, 2014, Cebu Pacific was fined₱52 million following the numerous flight cancellations and delays during the December 2014Christmas peak season.[43][44]
On January 8, 2015, the airline flew its 100 millionth passenger.[45] On June 1, Cebu Pacific revealed its new logo that represents the colors of the Philippines and also symbolizes as an evolution of a low-cost pioneer.[46] The airline received its first Airbus A320 painted in the new livery on January 22, 2016.[47]
In March 2016, Cebu Pacific launched flights toGuam, making it the first and only destination in the United States. This route was suspended in December 2019, along with Siem Reap.[48]
On October 20, 2017, Cebu Pacific openedLaguindingan Airport as its seventh base.[49] On the same day, it flew its 150 millionth passenger toCagayan de Oro.[50] In 2018,Cebgo, Cebu Pacific's regional subsidiary, launched flights toBasco, Batanes.[51]
TheCOVID-19 pandemic significantly impacted the operations of Cebu Pacific in 2020, causing a three-month suspension of operations during theenhanced community quarantine in Luzon and a reduction of its workforce. Due to low passenger demand, the airline laid off 1,300 employees that year,[52] and sent fourteen aircraft to indefinite storage inAlice Springs.[53] By the end of the year, it reported a net loss of₱22.2 billion, its first annual loss since 2008.[54]
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On March 8, 2021, Cebu Pacific celebrated itstwenty-fifth anniversary.[55] In May, it closed three fundraising transactions totaling₱40.5 billion (US$822 million) to help the airline recover from the pandemic, which consisted of a₱16 billion loan from government-owned financial institutions and private banks,₱12.5 billion frompreferred stock, and₱12 billion fromconvertible bonds.[56] As severalCOVID-19 variants emerged that year, which led to another spike in cases, it widened its losses to₱24.9 billion.[57]
As travel demand recovers, it started rehiring retrenched employees in November 2021.[52] In March 2022, Cebu Pacific flew its 200 millionth passenger from Manila to Cebu.[58] By December 2022, the airline operated at 92% of pre-pandemic levels.[59]
On December 5, 2022,Lance Gokongwei resigned as the airline's president andchief executive officer (CEO)−a position he held since the airline's inception in 1996. His resignation took effect on January 1, 2023, and was subsequently elevated tochairman. Alexander Lao was then appointed president, while Michael B. Szucs assumed his role as CEO.[60]
On January 25, 2023, Cebu Pacific launched its new campaign, "Let's Fly Every Juan", at apress conference at theAyala Museum.[61] It then resumed its remaining international flights that were suspended during the pandemic,[59] includingChina, with the exception ofBeijing.[62] On April 21, 2023, Cebu Pacific reopened itsPampanga hub atClark International Airport.[63] By the end of 2023, after three consecutive financial years of losses, Cebu Pacific reported its first full-year post-pandemic profit.[64]
On February 28, 2024, Cebu Pacific was awarded the Best Airline award at the Routes Asia Awards 2024 for its "exceptional contributions to airport and destination marketing in the Asia Pacific region". It was also awarded Best Low-Cost Airline Brand and Most Sustainable Low-Cost Airline in the Philippines for 2023 by the World Economic Magazine.[7]
In July 2024, Cebu Pacific shelved its plans to expand its long-haul operations.[65] It then reduced its flights to China due to weak demand amidgeopolitical tensions, and likewise terminated flights to Beijing.[66] The airline focused instead on expanding regionally within a five-hour radius, launching flights to secondary cities inSoutheast Asia.[66] On July 16, 2024, it expanded itsBangkok operations by launching thrice-weekly flights toDon Mueang International Airport to complement its twice-dailySuvarnabhumi flights.[21] As part of its regional expansion, it started flying thrice weekly toDa Nang on December 7, 2023,[67] andChiang Mai on October 29, 2024.[68] It also returned toKaohsiung after a fifteen-year hiatus in August.[69]
Continuing its domestic expansion, Cebu Pacific expanded its regional network inVisayas andMindanao, launching eighteen new inter-island routes from its hubs inCebu,Davao City, andIloilo, as well as select flights fromClark.[70] Likewise, new international services from these hubs were either launched or revived: new direct flights from Cebu to Bangkok (Don Mueang) andOsaka began in mid-October, while Davao–Hong Kong services were relaunched in the same month including a new Davao–Bangkok service. It also resumed international flights fromIloilo International Airport after a four-year hiatus.[71]
On December 11, 2024, Cebu Pacific flew its 250 millionth passenger from Singapore to Manila.[72] On January 16, 2025, it launched direct flights toSapporo—a destinationPhilippine Airlines (PAL) once served from 2018 to 2020.[73] On April 7, direct flights were launched between Cebu andHo Chi Minh City, in response to PAL launching its own service a month later.[74]
In May 2025, Cebu Pacific struck a"wet lease" deal, leasing twoAirbus A320 jets (including crew and maintenance) to Saudi carrierflyadeal during the Philippines' lean tourist months of July and August—marking Cebu Pacific's first venture into aircraft leasing.[75]
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Cebu Pacific operations are headquartered at the Cebu Pacific Building alongDomestic Road inPasay.,[2] while it is domiciled (official business address) withinRobinsons Galleria Cebu City.[76] The airline is a subsidiary ofJG Summit Holdings.
Cebu Pacific was the only Philippines-based member airline ofNorthwest Airlines' WorldPerks award travel program. WorldPerks offered regular travelers the ability to obtain free tickets, first-class upgrades on flights and other types of rewards. On August 1, 2006, Northwest and Cebu Pacific ended their mileage-accrual agreement.[citation needed]
On May 16, 2016, Cebu Pacific became a founding member of the world's largest low-cost carrier alliance,Value Alliance.[77] It joined other pioneer members Singapore'sScoot, South Korea'sJeju Air, Thailand'sNok Air andNokScoot,Tigerair,Tigerair Australia, and Japan'sVanilla Air in the low-cost carrier network.[78] Cebu Pacific is also currently the only Philippine carrier which is a member of an airline alliance.
Cebgo is the airline's regional subsidiary. It operates an all-turboprop fleet of ATR 72-600 aircraft and is used in regional domestic routes. It was founded in May 2015 following the acquisition of Tigerair Philippines by Cebu Pacific.[79]
Cebu Pacific Cargo operates two dedicated cargo turboprop aircraft. The airline announced in 2018 that it would enter the dedicated cargo market to support the increase in demand for logistics.[80]
In April 2005, Aviation Partnership Philippines (A plus) was initially formed as joint venture of Singapore Airlines Engineering Company and Cebu Pacific to provide line and light maintenance service and started its operation in July of the similar year. In November 2020, Cebu Pacific took over the Aplus.[81][82]
On October 7, 2024, Cebu Pacific announced the acquisition ofAirSWIFT for PHP 1.75 billion, approved byALI Capital Corp and Cebu Pacific's board of directors. Following the acquisition, there were no changes in the flight schedule and services ofAirSWIFT.[83]
Currently, AirSWIFT operates flights from Manila and Clark to El Nido and from El Nido to other popular tourist sites in the Philippines such as Boracay, Cebu, Coron and Bohol.[84]
On March 2018, Cebu Pacific created the 1Aviation afterManila International Airport Authority (MIAA) did not renew the contract of MIASCOR Ground Handling Corp due to series of luggage theft involving the subsequent staffs. In July 2018, Cebu Pacific sold its 60% shares in 1Aviation Ground Handling Services Corp. to the Philippine Airport Ground Support Solutions, Inc. (PAGSS), a company led by Jefferson G. Cheng.[85]
| Financial performance (PHP billions) | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fiscal year | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
| Revenue | 19.68 | 23.31 | 29.09 | 33.94 | 37.90 | 41.00 | 52.00 | 56.50 | 61.90 | 68.03 | 74.11 | 84.81 | 22.62 | 15.74 | 56.75 | 90.60 | 104.91 |
| Expenses | 17.96 | 20.15 | 22.64 | 30.60 | 35.24 | 38.60 | 47.84 | 46.80 | 49.65 | 57.90 | 67.06 | 72.19 | 43.39 | 38.90 | 68.18 | 82.02 | 95.74 |
| Operating income | 1.73 | 3.16 | 6.45 | 3.34 | 2.66 | 2.40 | 4.16 | 9.70 | 12.25 | 10.13 | 7.05 | 12.62 | −20.77 | −23.16 | −11.43 | 8.60 | 9.17 |
| Net income | −3.26 | 3.26 | 6.92 | 3.62 | 3.57 | 0.51 | 0.85 | 4.39 | 9.75 | 7.90 | 3.92 | 9.12 | −22.24 | −24.90 | −13.98 | 7.92 | 5.40 |
| Assets | 32.56 | 35.32 | 49.94 | 55.68 | 61.41 | 67.53 | 76.06 | 84.83 | 100.51 | 109.08 | 129.39 | 157.73 | 128.46 | 138.25 | 147.16 | 187.18 | 238.17 |
| Liabilities | 28.56 | 28.06 | 32.03 | 36.51 | 39.37 | 46.45 | 54.52 | 59.87 | 67.00 | 69.29 | 89.29 | 112.83 | 105.77 | 127.64 | 150.04 | 182.41 | 228.14 |
| Equity | 4.00 | 7.26 | 17.91 | 19.17 | 22.04 | 21.08 | 21.54 | 24.96 | 33.51 | 39.79 | 40.10 | 44.90 | 22.69 | 10.61 | −2.89 | 4.78 | 10.02 |
| Operating highlights | |||||||||||||||||
| Fiscal year | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024[87] |
| Passengers (million) | 6.67 | 8.76 | 10.46 | 11.93 | 13.26 | 14.35 | 16.90 | 18.38 | 19.13 | 19.75 | 20.28 | 22.47 | 5.03 | 3.41 | 14.85 | 20.87 | 24.54 |
| Available seats (million) | 8.54 | 11.31 | 12.26 | 13.83 | 16.04 | 17.52 | 20.11 | 22.25 | 22.25 | 23.49 | 23.91 | 26.01 | 6.62 | 5.63 | 19.72 | 24.85 | 29.09 |
| Load factor (%) | 78.10 | 77.45 | 85.32 | 86.26 | 82.67 | 81.91 | 84.04 | 82.61 | 85.98 | 84.08 | 84.82 | 86.39 | 75.98 | 60.57 | 75.30 | 84.00 | 84.40 |
| RPK (million) | 5,653 | 7,056 | 8,860 | 10,531 | 11,533 | 12,927 | 16,213 | 19,872 | 21,220 | 21,301 | 21,736 | 24,883 | 5,275 | 2,479 | 11,870 | 21,934 | 25,520 |
| ASK (million) | 7,365 | 9,369 | 10,379 | 12,369 | 14,173 | 16,207 | 20,496 | 19,872 | 25,989 | 26,233 | 25,881 | 29,298 | 7,107 | 4,878 | 17,288 | 27,574 | 30,920 |
| Fleet size | 25 | 29 | 32 | 37 | 41 | 48 | 52 | 55 | 57 | 61 | 71 | 75 | 74 | 74 | 76 | 85 | 98 |
As part of the airline's modernization and environmental initiatives, Cebu Pacific is replacing its existing aircraft with new fuel-efficient aircraft specifically theAirbus A320neo family by 2028, marketing the initiative as a pathway to "Experience aNeo Way to Fly".[88] In addition, the airline usedsustainable aviation fuel (SAF) initially on its delivery flights, before using SAF on a commercial passenger flight fromSingapore toManila on September 28, 2022, using anAirbus A321neo.[89] The airline also signed a five-year agreement with Shell Aviation that would supply 25,000 metric tons of SAF to Cebu Pacific.[90]
On November 3, 2022, Cebu Pacific received the Asia Environmental Sustainability Airline/Airline Group of the Year award from the Centre for Asia Pacific Aviation (CAPA) for its green initiative efforts in aviation industry.[91]
On October 19, 2023, Cebu Pacific signed another five-year agreement withNeste, one of the largest producers of sustainable aviation fuel.[92] The airline then completed its second SAF-powered flight on October 25, fromNarita International Airport to Manila, also performed by an A321neo.[93]
On February 15, 2024, Cebu Pacific earned a Gold rating in the 2023 CAPA-Envest Global Airline Sustainability Benchmarking Report for integrating sustainable aviation fuel (SAF) in its operations and its outstanding performance in reducing carbon emissions. In addition to its CAPA Gold rating, CEB improved its S&P Global ESG Score to 41 in 2023 from 38 in 2022, ranking in the 69th percentile among the 63 airlines assessed by the international financial market intelligence provider.[94]
As of November 2025[update], Cebu Pacific operates an all-Airbus fleet composed of the following aircraft:[95][96]
| Aircraft | In service | Orders | Passengers[97] | Notes |
|---|---|---|---|---|
| Airbus A320-200 | 21 | — | 180 | RP-C4156, RP-C4160 and RP-C4268 are wearing the "Let's Fly Every Juan" (one) livery. |
| Airbus A320neo | 22 | 7 | 188 | |
| Airbus A321-200 | 7 | — | 230[98] | |
| Airbus A321neo | 19 | 84 | 236[99] | Additional order of 70 with 82 options across theA320neo family in October 2024.[100] |
| Airbus A330-900 | 13 | 3 | 459 | Includes RP-C3906, anA330-900 prototype. |
| Total | 82 | 94 | ||
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Cebu Pacific initially operated a fleet ofBoeing 757-200 andMcDonnell Douglas DC-9 aircraft. By March 2006, it phased out its 757s, and on July 26, 2006, retired its last DC-9.[101]
In September 2004, Cebu Pacific signed a purchase agreement withAirbus for the acquisition of twelveA319s and the lease of twoA320s to replace its existing fleet ofBoeing 757-200 andMcDonnell Douglas DC-9 aircraft.[102] It selected theCFM56 engine for its Airbus aircraft.[103] It took delivery of its first A320-200 in May 2005.[104] The airline went on to order more A320s in the following years, raising its total orders to twenty-two by 2010.[105] The A320s supported the airline's expanding international and domestic operations.[106]
Turboprops were introduced to the fleet in 2007, when Cebu Pacific ordered sixATR 72-500 turboprop aircraft for its regional domestic flights.[107] By 2015, these were transferred to its regional subsidiaryCebgo, with Cebu Pacific operating mainly jet aircraft.[108][109]
In 2007, the airline ordered sixAirbus A330-300s for use on long-haul Middle Eastern destinations such asDubai as well as high-density regional flights. Cebu Pacific received its first A330-300 on June 15, 2013.[110] In 2016, the carrier ordered two more A330s to complement earlier fleet in operating new long-haul routes, such asSydney andMelbourne.[111]
In June 2011, Cebu Pacific ordered 30Airbus A321neos including nine leased; the deal was finalized in August.[112] After initial deliveries in 2017 were delayed due toproblems with thePratt & Whitney PW1100G-JMgeared turbofan engines,[113] it ordered sevenA321-200s on June 7, 2017.[114] Cebu Pacific took delivery of its first A321ceo on March 22, 2018,[115] followed by its first A321neo on January 20, 2019.[116]
In July 2018, Cebu Pacificleased fiveAirbus A320neos fromAvolon; the first of which was delivered in June 2019.[117]
On June 18, 2019, Cebu Pacific ordered 31 Airbus aircraft at that year'sParis Air Show, consisting of fiveA320neos, sixteenA330-900s,[118] and tenA321XLRs, in a deal worth US$6.8 billion at list prices. This makes the airline as one of the few launch customers of the long-range narrow-bodyAirbus A321XLR aircraft.[119] These were ordered as part of its fleet modernization, seeking to replace its older fleet with newer, fuel-efficient aircraft.[119] It took delivery of its first A330neo on November 28, 2021.[120][121]
On June 30, 2023, the airline took delivery of its first Airbus plane assembled inChina — an A320neo built at its final assembly line atTianjin Binhai International Airport, leased from Clover Aviation Capital.[122]
To prepare for the anticipated doubling of travel demand inSoutheast Asia, Cebu Pacific sentrequests for proposals toAirbus andBoeing in October 2023 for an order 100 to 150 aircraft.[123][124] Amid supply chain problems causing delivery delays of Airbus aircraft and the engine problems of Pratt & Whitney, Cebu Pacific considered ordering theBoeing 737 MAX to augment its existing A320 family fleet.[125] Nevertheless, on July 2, 2024, it signed amemorandum of understanding (MoU) with Airbus to purchase up to 152A320neo family aircraft. Worth US$24 billion at list prices, the order is the largest in Philippine aviation history.[126][127] Eventually, Cebu Pacific placed 70 firm orders for theA321neo on October 2, leaving the remaining 82 as options.[100]
From January to May 2024, Cebu Pacificdamp-leased two A320-200s fromBulgaria Air for use on domestic flights toCebu andDavao City to offset the grounding of its A320neo family aircraft.[128]
| Aircraft | Total | Introduced | Retired | Replacement | Notes | Refs |
|---|---|---|---|---|---|---|
| Airbus A319-100 | 10 | 2005 | 2018 | Airbus A320neo family | Sold toAllegiant Air. | [129] |
| Airbus A330-300 | 8 | 2013 | 2024 | Airbus A330-900 | Sold to multiple airlines. | |
| ATR 72-500 | 6 | 2008 | 2015 | None | Transferred toCebgo. | |
| Boeing 757-200 | 3 | 2000 | 2006 | Airbus A320-200 | [102] | |
| McDonnell Douglas DC-9-32 | 19 | 1996 | 2005 | Airbus A319 | One crashed asFlight 387. | [102] |
Cebu Pacific has been criticized for its poor passenger service, allegedoverbooking, as well asflight delays and cancellations without any verifiable reason. It eventually led to a resolution filed by SenatorNancy Binay on April 23, 2023 following the aftermath of the airline's "Super Pass" voucher sale.[130] In theSenate hearing on June 21, Binay compiled over 3,000 complaints against Cebu Pacific, including offloaded passengers, as well as several delayed, cancelled, or rescheduled flights with unclear or no explanations; some of the complainants were allegedly not given compensation for the delays. The airline blamed on supply chain issues and grounded aircraft as a result of the disruptions, and apologized to affected passengers.[131]Rufus Rodriguez, representative ofCagayan de Oro's 2nd congressional district also filed a resolution that would suspend Cebu Pacific's franchise.[132]
Media related toCebu Pacific at Wikimedia Commons
