Carrefour Group, S.A. (French:Groupe Carrefour,[kaʁfuʁ]ⓘ), is a French multinational retail andwholesaling corporation headquartered inMassy, France. It operates a chain ofhypermarkets,grocery stores andconvenience stores. By 2024, the group had 14,000 stores in 40 countries.[5] It is the seventh-largest retailer in the world by revenue.[9]
The Carrefour group was the first in Europe to open a hypermarket: a large supermarket and adepartment store under the same roof. They opened their first hypermarket on 15 June 1963 inSainte-Geneviève-des-Bois, near Paris.[11]
This sectionis missing information about what happened between 1963 and 2009. Please expand the section to include this information. Further details may exist on thetalk page.(January 2025)
In May 2011, Carrefour decided to invest €1.5 billion ($2.22 billion) to introduce the supermarket concept of Carrefour Planet inWestern Europe.
On 9 June 2017, the board of directors choseAlexandre Bompard as its new chairman and chief executive officer as of 18 July 2017.[12]
In 2017, Carrefour began working with a small French start-up focused on food recycling, Expliceat, on a trial basis.[13]
In January 2018, Alexandre Bompard announced a strategic plan for the company, entitled "Carrefour 2022" that included measures for improved food and package sustainability, limitation offood waste, development of organic products, e-commerce partnerships, and two billion euros in annual investments from 2018 as well as organisational and cost reduction measures.[14][15]
During theCOVID-19 pandemic, Carrefour was the first retailer to join theC'est qui le Patron ? initiative to share its additional incomes related to COVID-19 to support people who were suffering from pandemic.[16]
In January 2025, the Puig & fils group (92 Petit Casino or Vival supermarkets), then in April 2025 the Magne group (101 Petit Casino or Vival supermarkets), announced that it was leaving theGroupe Casino for Carrefour.[17]
On 12 November 2025, the Saadé family — owners of the shipping-groupCMA CGM — acquired a 4% stake in the French retail giant Carrefour, becoming its second-largest shareholder and obtaining a board seat from 1 December 2025.[18][19]
The headquarters of the Groupe Carrefour is inMassy, in theParis metropolitan area. In 2019, the former Carrefour head office ofBoulogne-Billancourt and the Carrefour France division office ofCourcouronnes, Essonne, nearÉvry, were combined at that major location. A secondary head office is located inMondeville, nearCaen (Normandy), which was until 1999 the former Promodès headquarters.
Carrefour City, Paris
In France, Carrefour operates under its name over 230 hypermarkets (from 2500 up to 23000 sq m sales area), 1020 Carrefour Market supermarkets (generally from 1000 up to 4000 sq m), and over 2000 smaller supermarkets and convenience stores under the Carrefour City, Carrefour Contact and Carrefour Express banners.
Carrefour also owns the Promocash Cash&Carry chain (130 locations) and supplies 1500 independent small food stores under the Proxi banner.
In 2019, the group launched its first Supeco soft discount stores, which are so far all located in the French Northern region Hauts-de-France.
In December 2023, Carrefour and Uber decided to team up to get access to the French supermarket chain's charging points for electric vehicles. Uber has invested around $323,400 to allow its VTC (tourist vehicle with drivers) drivers using EVs to charge their cars in the Carrefour Énergies' stations in France.[22]
The retailer is the anchor client ofThe Hub Karen Mall where it opened its first Kenyan store in May 2016.[27] A second outlet was opened atTwo Rivers Mall in March 2017,[28] soon followed by a third store the Thika Road Mall in November 2017.[29] The fourth outlet was opened at the Junction Mall alongNgong Road in January 2018;[30] the fifth atSarit Center in April 2018.[31] In June 2020, Carrefour opened a new store along Uhuru Highway.[32]
In September 2020, Carrefour announced plans to continue its expansion efforts by opening three branches in the coastal city ofMombasa. In May 2021 it opened another branch of Carrefour Market inGarden City Mall along the Thika superhighway. It also has a branch atWestgate Mall previously occupied by ShopRite.[33]
Carrefour has 28 outlets in Kenya, largely located in the suburbs ofNairobi. The retailer's expansion into Kenya has benefited from the failure of previously dominant supermarket chains such asNakumatt andUchumi as Carrefour rushed in to occupy the retail spaces and market share they vacated.[34]
The first hypermarket opened in 2020. The anchor clients are located at Oasis Mall and Metroplex and are in spaces previously occupied by the Kenyan retail chainNakumatt.[36]
In September 2021, Carrefour signed an agreement withShoprite of South Africa for the former to take over six stores that the latter would vacate in Uganda. This has increased Carrefour's presence in the country significantly.[37][38]
As of 2023, there are six outlets located in Kampala: Acacia Mall (Kissimenti), Arena Mall (Nsambya), Lugogo Mall (Nakawa), Metroplex (Naalya), Oasis Mall (Nakasero) and Village Mall (Bugolobi). One outlet is located in Victoria Mall inEntebbe.[citation needed]
In 2021, Carrefour announced the opening of its first store inLibreville with Prix Import as a franchise partner. As of July 2025 there are 9 stores.[39][40]
On March 11, 2015, Carrefour opened its first store is located in Yerevan Mall, Yerevan. It had around 7,000 m2 space (without offices). President Serzh Sargsyan was present at the opening.[citation needed] A second store was opened in Rossia Mall in downtown Yerevan.[citation needed] As of September 2025, Carrefour Armenia has two major stores (hypermarkets / markets) and several smaller “express” shops.[citation needed]
Between 2015 and 2024, Carrefour stores in Armenia were franchised byMajid Al Futtaim Group. In late 2024, Carrefour Armenia changed its franchise to Food Depot LLC and changed its logo to the original French logo.[citation needed]
In 2009, Carrefour opened its first hypermarket inLahore in a joint venture withMajid Al Futtaim Group, where it achieved 1 billionPakistani rupees in revenues in its first year.[44] It attracted more than 1 million customers every month. On 14 November 2011, Hyperstar opened its second hypermarket in the country inKarachi.[44] On 22 March 2016, it expanded its operations toIslamabad by opening a 150,000-square-foot (14,000 m2) hypermarket inWorld Trade Center Islamabad.[45]
Since 20 December 2018, MAF has rebranded Hyperstar to Carrefour across Pakistan.[46] It has plans to expand its stores to other cities includingGujranwala,Multan andHyderabad.[47] As of June 2019, the group had already invested₨8 billion and was looking to invest another₨40 billion in Pakistan.[48] It is operating at least seven hypermarkets (three in Lahore, two in Karachi, one in Islamabad and one inFaisalabad's Lyallpur Galleria) and one superstore in Pakistan.[48][49]
On 17 February 2023, Carrefour opened its first two stores in the nations capitalUlaanbaatar, with the partnership of Altan Joloo.[55] As of 20 March 2025, it has thirteen stores.[citation needed]
In 1991, Carrefour established a company inTurkey, and in 1993 it opened its first hypermarket inIstanbul. In 1996, a partnership with the Turkish conglomerateSabancı Holding was established and all stores were rebranded asCarrefourSA. As of 2025, there are 1,500 stores operating across Turkey.[56]
In 1999, Carrefour entered the Greek market in collaboration with Marinopoulos S.A.[57] Carrefour stopped operating in Greece in 2017 due to its acquisition by the Sklavenitis group. The company reopened in the country in May 2022, and the reactivation of the Carrefour brand in the market will be done in collaboration with Retail & more S.A., a subsidiary of the Teleunicom group.[58][59]
In 2001, Carrefour entered the Romanian market, expanded into 43 stores. It is one of the top retailers inRomania.[60]
The company operates in Spain under the name of Centros Comerciales Carrefour SA. As of 2019, Carrefour Spain is the 15th most important Spanish company by revenue.[61]
Eight years after bankruptcy (2016), Carrefour returned to Bulgaria.[citation needed] As of June 2024, there are stores open in Varna, Sofia and Burgas. In December 2023 Carrefour has announced the "return of stores and products" of its brand in Bulgaria through the Greek franchisee Retail & More, which will provide "sub-franchising of the Carrefour brand" for at least around 20 stores.[citation needed]
As of October 2025, Carrefour's French division is known to operate 3 stores inMonaco, one each of the standard, Market, and City store types.[citation needed]
Majid Al Futtaim has handled the Carrefour operations in theMiddle East and North Africa region since 1995, as the company opened the region's firsthypermarket atCity Centre Deira – it initially was a Continent-branded store before it converted to Carrefour four years later. As of 2020, Majid Al Futtaim operates over 320 Carrefour stores in 16 countries, serving more than 750,000 customers daily and employing over 37,000 workers.[62]
Majid al Futtaim opened the first Carrefour inErbil in 2011. There is also a Family Mall Carrefour Department store inSulaymaniyah. Along with several other international brands, as of June 2024,[64] Carrefour has opened a branch in the capital city of Baghdad.
In March 2022, Carrefour signed a franchising agreement withElectra Consumer Products to discontinue theYeinot Bitan and Mega Ba'ir chains of stores and rebrand them as Carrefour branches.[65][66][67]
In July 2023, Carrefour stated that it would not be opening branches in the West Bank.[68]
On 4 April 2013, Majid al Futtaim inaugurated a Carrefour hypermarket at their City Centre Beirut mall, in theHazmieh suburb ofBeirut. In September 2017, a second Carrefour outlet opened at the CityMall Dora, replacing a venue formerly held by aMonop' hypermarket.[69] In June 2018, a third outlet opened at the Tower Center mall inZouk Mosbeh.[70] In February 2019, a fourth Carrefour, and the first supermarket format venue, opened within theAley District. The fourth Carrefour is considered a major step for the company's expansion in Lebanon.[71]
On 28 November 1995, Carrefour opened its first branch, inCity Centre Deira inDubai byMajid Al Futtaim. The following day, on 29 November 1995, the second branch opened in Airport Road inAbu Dhabi.
Carrefour Brasil, the largest market outside France,[75] was founded in 1975 and today is the major supermarket chain in Brazil in competition withGrupo Pão de Açúcar. In 2017, it sells more than 25 million products per year.[76]
Carrefour Dominican Republic, opened its first store in Santo Domingo in 2000[77] and it has expanded to other smaller stores in the city called Carrefour Market and Carrefour City with a total of five (5) stores in 2023.
Former Carrefour store atChiba, JapanFormer Carrefour store inPhiladelphia, United StatesFormer Carrefour store inCuernavaca, MexicoFormer Carrefour store in Bulgaria withinThe Mall shopping center inSofia, Bulgaria, opened in early 2010
Albania – In July 2011, Carrefour announced that its first hypermarket in Albania would be opening in November 2011, the hypermarket later opened at theTirana East Gate mall. In 2016, all Carrefour stores in Albania were sold and then converted toSPAR.[78][79][80]
Austria – In 1976 Carrefour opened a store in theShopping City Süd at the southern edge of Vienna. Due to limited success, the store closed soon after. Carrefour has not made any other attempt at entering the Austrian market after that.[citation needed]
Bahrain – Carrefour opened hypermarkets in Bahrain on 2007, which were franchised by Majid Al-Futtaim, however all stores in Bahrain closed and were replaced by HyperMax in 2025.[81]
Chile – Carrefour opened six supermarkets inSantiago de Chile between 1998 and 2003. However, Carrefour never surpassed a 3% market share in the country and their assets in Chile were sold toD&S in 2003.[82]
China – Carrefour entered China in 1995. In 2007, Carrefour opened 22 stores in China – where the company broke its record for store openings in a one-year period. It was the leading foreign retailer in terms of sales figures, until 2008 and has since lost its No. 1 position in China toWalmart. In 2019, Carrefour sold 80% equity of Carrefour China to local retail comglomorate Suning.com at €620 million, marking the company's exit from China.[83]
Colombia – In October 2012, Carrefour sold all 72 stores in Colombia to Chilean retailerCencosud for $2.6 billion, with Cencosud converting all existing Carrefour hypermarkets to itsJumbo and Metro brands. Carrefour pulled out of Colombia to focus on its core markets.[84]
Cyprus – In 2017, all of the Carrefour stores were sold to a Greek supermarket brandSklavenitis and underwent a major rebranding, to reflect the brand that now owns the stores.[citation needed]
Czech Republic – In September 2005, Carrefour sold eleven stores in the Czech Republic toTesco, the largest UK retailer.Tesco paid €57.4 million as well as its stores in Taiwan. Carrefour opened its first store in 1998 in the Czech Republic. The stores use the Tesco name and brand now.[citation needed]
Germany – The only store in Germany was opened in 1977 inMainz-Bretzenheim as a joint venture withDelhaize le Lion and German retailer Stüssgen (later part ofREWE Group). Due to problems with a new building permit process and the associated difficulties in opening new locations, the store was sold in 1979 to the German retailer Massa.[85]
Hong Kong – On 18 September 2000,[86][87] Carrefour closed its stores in Hong Kong after complaints from manufacturers about selling products (especially electronics) at prices far below those of its competitors.[88] A company spokesman said at that time that the closures were due to "difficulties in finding sites suitable for developing its hypermarket concept and quickly acquiring a significant market share". Carrefour entered the Hong Kong market in December 1996 with a store inHeng Fa Chuen and later added stores inTsuen Wan (Skyline Plaza),Tuen Mun,Yuen Long andTsim Sha Tsui. Plans to open additional stores inMa On Shan,Tseung Kwan O andYau Tsim Mong had been cancelled.[citation needed]
India – Carrefour operatedcash and carry stores in India under the name Carrefour Wholesale Cash & Carry. The first store opened on 30 December 2010 inShahdara, Delhi.[89] This was followed by a store inJaipur in late 2011 and one inMeerut in October 2012,Agra in December 2013. Prior to September 2012, India'sforeign direct investment (FDI) policy did not allow foreign companies to open multi-brand retail stores in the country. However, 100% FDI in cash-and-carry has been permitted since 1997. As a result, most global retailers, including Carrefour, opted for the cash-and-carry route in India. A new FDI policy, allowing up to 51% FDI in multi-brand retail, came into effect on 20 September 2012.[90][91] On 8 July 2014, Carrefour announced that it would shut down its Indian operations and close its five wholesale stores by the end of September.[92] In September 2024, Carrefour plans to re-enter the Indian market with the joint-venture ofApparel Group, Carrefour plans to open Indian locations during Q2 2025.[93][94]
Indonesia – The first Carrefour branch in Indonesia opened on 14 October 1998 inCempaka Putih region of Jakarta, following the end of1997 Asian financial crisis and the subsequentfall of Suharto. In 2012, after operating independently, Carrefour Indonesia was bought byCT Corp and its shares are owned byChairul Tanjung.[95][96] CT Corp developed Transmart in 2014, a subsidiary of CT Corp operated by PT Trans Retail Indonesia (formerly PT Carrefour Indonesia, PT Contimas Utama Indonesia, PT Cartisa Properti Indonesia and PT Carti Satria Megaswalayan) and named after CT Corp's television networksTrans TV.[97] It also developed Groserindo, a grocery store also largely operated by Carrefour.[98] In 2020, CT Corp announced that it had completed the replacement of all Carrefour branches with Transmart.[99]
Japan – In 1999 Carrefour's Japanese subsidiary, Carrefour Japan Co. Ltd., opened.[100] The first Carrefour in Japan opened in a suburb of Tokyo in December 2000. In January and February 2001 new Carrefour stores opened in Tokyo and Osaka. Sales were initially strong, but, as Miki Tanikawa ofThe New York Times wrote, "...10 months later, there is barely a line for most of the day at cash registers of most Carrefour stores here. Lengthy aisles of goods ranging from clothes to bicycles are mostly empty."[101] In early 2003, Carrefour sold its 8 hypermarkets toAEON Group and on 10 March 2005, the subsidiary's name changed to AEON Marché Co., Ltd.[100] The stores were still operated in the Carrefour name until 31 March 2010, when the license expired.[102]
Jordan – Carrefour started its operations in Jordan in 2006 under Majid Al Futtaim, becoming a prominent retailer with multiple outlets across the country. Known for its diverse product range and affordability. However, Carrefour announced its closure in Jordan, citing challenges such as increasing competition, changing market dynamics, and a strategic decision to optimize operations in the region. Carrefour closed down all its operating units from 4 November 2024.[103]It was rebranded as HyperMax.[citation needed]
Kazakhstan – In the summer of 2017, the one and only Carrefour hypermarket closed down inAlmaty as a result of the loss of value of theTenge currency.[citation needed]
Kuwait – Carrefour opened hypermarkets in Kuwait on 1995, which were franchised by Majid Al-Futtaim, however all stores in Kuwait closed and were replaced by HyperMax in 2025.[104]
Malaysia – Carrefour entered Malaysia in 1994 and sold its 26 hypermarkets toAEON Group in November 2012.[105] The hypermarkets was rebranded as AEON BIG, and operates with an orange logo, compared to the magenta logo used by its parent company and existing JUSCO stores in the country. The outlets in Kota Damansara and Jalan Ipoh were the first to be changed from Carrefour to AEON BIG;[106]
Mexico – In March 2005, Carrefour sold its 29 hypermarkets in Mexico toChedraui. Carrefour opened its first store in 1994 in Mexico.[citation needed]
North Macedonia – In October 2012, Carrefour opened its first store inSkopje. The store was part of the brand City Mall that opened the same day in Skopje. By the end of summer 2014, there were plans to open the second store inTetovo. Carrefour shut down operations in North Macedonia because of debt.[107]
Oman – Carrefour started its operations in Oman in 2001 under Majid Al Futtaim, becoming a prominent retailer with multiple outlets across the country. Known for its diverse product range and affordability, it served Omani shoppers for over two decades. However, in late 2024, Carrefour announced its closure in Oman, citing challenges such as increasing competition, changing market dynamics, and a strategic decision to optimize operations in the region. Despite its closure, Carrefour continues to thrive in neighboring countries under Majid Al Futtaim's management. Carrefour closed down all its operating units from 7 January 2025.[108] It was rebranded as HyperMax.[citation needed]
Portugal – Carrefour entered Portugal by buying its first stores in 1991 – twoEuromarché hypermarkets in Telheiras (a neighbourhood ofLisbon) andVila Nova de Gaia. In July 2007 Carrefour sold all of its 12 hypermarkets and 9 fuel stations toSonae for €662 million. Also included were 11 licenses for opening new commercial spaces. Currently, only 365 hard-discount supermarkets such asMinipreço are supported by Carrefour in Portugal, not included in the takeover.[citation needed]
Philippines – In the early 2000s, Carrefour planned to enter the Philippine market through a joint venture with the localRustan's Group (nowRobinsons Retail), but the project was ultimately shelved in December 2000 due to “economic and political factors” Thus, Carrefour never operated retail outlets in the country.[109]
Russia – Carrefour entered the Russian market in the summer of 2009. In October 2009, only a month after it opened its second hypermarket in the country, Carrefour announced it was exiting Russia.
Singapore – In 2012, Carrefour's stores were primarily replaced byCold Storage.
Slovakia – In 2018, Carrefour pulled out of the Slovak market, after 17 years of operation in the country.[110]
South Korea – Carrefour entered the Korean market in 1996 with their first store inBucheon and operated 32 stores across the country at its peak in its final year, 2006. Carrefour was confident they would dominate the market, and by 1999 invested a total of US$925 million into the Korean venture – more than any other foreign company in the Korean market at that time. Carrefour Korea enjoyed mediating success initially, gaining traction for unseen low prices and standing above its competitors, but the rise quickly ended when theAsian Financial Crisis struck South Korea in late 1997. Carrefour's reputation suffered a blow when they were exposed smuggling real estate in South Korea to international recipients. Alongside the reluctance of people spending in the midst of the financial crisis, boycotts ensued, beginning Carrefour's eventual demise. Complaints of Carrefour Korea's poor service quality grew, citing pushing products unfit for the Korean market and significantly soured relationships between the executives and the labour unions. With the company's attitude becoming reckless to its clients and suppliers, clients would boycott again while suppliers began refusing association with Carrefour Korea. With the company stained with controversial negativity, Carrefour Korea sold all their stores toE-Land and exited the Korean market in April 2006. Shortly after, E-Land sold their supermarket asset toHomeplus, recognized as Carrefour Korea's spiritual successor.[111]
Switzerland – In August 2007 Carrefour sold its 12 hypermarkets in Switzerland to Swiss retailerCoop for $390 million;[112]
Syria – Carrefour previously opened a store inShahba Mall inAleppo in 2009[113] and operated until the mall was destroyed during theSyrian Civil War on 16 October 2014 when the mall was destroyed and permanently closed.[114]
Thailand – Carrefour's business in Thailand was sold toBig C Supercenter Public Company Limited, the owner of Big C hypermarket stores in Thailand ran byGroupe Casino at the time, due to complaints. The transaction was completed in March 2011 with the Suwinthawong branch being the first store converted from Carrefour to Big C.[115] Carrefour entered the Thai market in 1995 underCentral Group joint venture stakes and opened their first branch in the following year.
United Kingdom – Carrefour opened the first of several hypermarkets in the UK in September 1972 inCaerphilly,South Wales, in a joint partnership with a UK company Wheatsheaf and Distribution & Trading Ltd, followed by stores at theTelford Centre,Chandler's Ford,Minworth,Patchway andSwindon.[116] TheDee Corporation later acquired the stores in the early 1980s; they continued to trade under the Carrefour name, while some other existing smaller sites were rebranded as Carrefour. In the 1980s, new stores were opened at theMetroCentre in Tyne and Wear, and theMerry Hill Shopping Centre in the West Midlands, before being rebranded under the now-defunctGateway chain in 1988. In 1990, the stores were sold toAsda. The initial Caerphilly store was redeveloped in the 1990s; however, the original 1970s hypermarkets at Chandler's Ford, Minworth and Patchway (Cribbs Causeway) still exist as large Asda Supercentres.[117] Since July 2011, online supermarketOcado has sold a range of Carrefour products in the UK.[118]
United States – Carrefour opened its first hypermarket in the United States inPhiladelphia, Pennsylvania, in March 1988, across from the Franklin Mills shopping mall (nowPhiladelphia Mills). Despite the large selection, the store was generally derided for its poor conditions, and most of the time, many of the 61 checkout lanes in the store were deserted. In 1992, another location opened inVoorhees Township, New Jersey. Both stores closed because of financial debt in 1993. The Voorhees store was broken up into many smaller stores, while the Philadelphia location became aWalmart and aDick's Sporting Goods.
Uzbekistan - Carrefour previously opened hypermarkets in Uzbekistan on 2021, which were franchised by Majid Al-Futtaim, however all stores in Uzbekistan closed in 2023.
Vietnam – Carrefour had two stores atHo Chi Minh City until 2004. The stores were later converted intoLotte Mart branches.
On 1 May 2007, more than 30 employees of the now-closed Carrefour Ratu Plaza,Jakarta,Indonesia, were taken to thePertamina Central Hospital after being poisoned bycarbon monoxide. The hypermarket was located in the mall's basement, which offered insufficient ventilation.[119]
On 26 June 2007, the company was convicted in a French court for false advertising. The suit alleged that Carrefour regularly stocked insufficient quantities of advertised products for sale. In addition, the company was convicted of selling products below cost and accepting kickbacks from wholesalers. Carrefour was ordered to pay a fine of €2 million and to prominently and legibly display a notice in all of its French stores disclosing the false advertising.[120]
In Carrefour Mangga Dua Square in Jakarta, Indonesia, a 5-metre high metal rack fell on top of a 3-year-old boy, killing him almost instantly due to internal bleeding.[when?][121] Afterwards, the victim's family claimed that Carrefour has refused to meet with them to settle the case.[122] However, a Carrefour Corporate Affairs Officer denied this allegation.[123]
Carrefour has also received criticism for engaging insweatshop practices.[124]
On 7 May 2009, the French government asked a tribunal to fine Carrefour some €220,000 for more than 2,500 violations. Meat products lacked proper tracking information (more than 25% of inventory at some locations), and some products had incorrect labels – such as meat products that "shrank" in weight by 15% after receiving labels. The chain sold products that had long since passed their expiration dates, including, in one case, packs of baby formula that had expired six months earlier. Some 1,625 frozen and refrigerated products were found that had been stored in warehouses at ambient temperatures.[125]
On 17 September 2018 images revealed that the municipal slaughterhouse in Boischaut, France, responsible for supplying meat to Carrefour, was killing animals in an extremely cruel way: cutting them up while they were still alive. The mistreatment scandal reverberated around the world and led to the closure of the slaughterhouse.[126]
On 10 January 2019 the French branch made the news after selling zebra meat, Carrefour said it stopped selling the meat.[127]
A Carrefour outlet in Beijing, China, promotes the use of canvas bags as opposed toplastic bags prior to the2008 Summer Olympics.
In April 2008, after the2008 Olympic torch relay was disrupted byTibetan independence movement advocates in London and especially in Paris, where some protesters attempted to wrest control of the torch from the torch bearers, Chinese activists promoted boycotting Carrefour because of unsubstantiated rumours that the company gave funds to Tibetan independence groups and theDalai Lama.[128][129] In its response, Carrefour China stated that it did support theBeijing Olympics; and that it would never do anything to harm the feelings of theChinese people.[130] Protests and calls for the boycott later subsided, partly because of efforts by French officials to apologize for the Paris torch attack.[129]
On 24 April 2013, the eight-storyRana Plaza commercial building collapsed inSavar, asub-district nearDhaka, the capital ofBangladesh. At least 1,127 people died and over 2,438 were injured.[131] The factory housed a number of separate garment factories employing around 5,000 people, several shops, and a bank[132] and manufactured apparel for brands including theBenetton Group,Joe Fresh,[133]The Children's Place,Primark,Monsoon, andDressbarn.[134][135] Of the 29 brands identified as having sourced products from the Rana Plaza factories, only 9 attended meetings held in November 2013 to agree a proposal on compensation to the victims. Several companies refused to sign, includingWalmart, Carrefour,Bonmarché,Mango,Auchan andKiK. The agreement was signed by Primark, Loblaw, Bonmarché and El Corte Ingles.[136]
In 2014,The Guardian reported that Carrefour is a client ofCharoen Pokphand Foods. During a six-month investigation,The Guardian traced the entire supply chain from slave ships in Asian waters to leading producers and retailers.[137]
In Brazil, from 2007 onwards, the chain suffered at least fourlawsuits[138][139][140][141][142][143][144][145] against violence, racism and homophobia, in addition to an execution against a man who stole 4 pieces of chicken meat,[146] for public humiliation against employees and violence against children.[147]
In one of the cases, a black man who owned aFord EcoSport was mistaken for a thief while caring for his sleeping two-year-old child in the parking lot, while waiting for the rest of his family who were shopping inside. He was initially approached by a security officer in plain clothes who accused him of stealing the vehicle, who then punched his face and injuring his jaw. He was then taken inside by third-party security and physically and psychologically tortured for more than 15 minutes, in addition to hearing slurs referring to his black color. After the incident, the store removed the security officer and discredited the third-party security company.[138][148]
Another case of beatings followed by death occurred at the Supermercado Dia e Noite store, a subsidiary of the Carrefour group in São Carlos. The theft of two cheese breads, some drumsticks and hair cream, committed by bricklayer Ademir Peraro, aged 43 at the time, led to his beating by the store supervisor and a security guard. After the end of torture, the victim was locked in the bathroom until the store closed, when he was thrown into the street. Rescued by family members, he was taken to the hospital; before dying, the mason was able to report the torture he was subjected to.[149] The most costly lawsuit for Carrefour so far was in the amount of R$50,000, followed by another for R$44,640.[150][140]
In December 2010, a Freezer electrocuted and killed a girl in an Atacadão supermarket, the Freezer was investigated.[151]
On 31 January 2011 the Santo André branch made the news after a stray dog was beaten by employees and customers of the Atacadão supermarket.[152]
In November 2014, the Atacadão supermarket was sentenced to pay R$300,000 for moral damages, According to the Public Ministry of Labor of Alagoas (MPT) this Wednesday (19), the Atacado Comércio e Indústria LTDA supermarket, located in the upper zone of Maceió, it is not authorized to perform intimate searches on its employees, a practice that the company frequently engages in.[153]
On 2 July 2015 theVila Velha branch became news after a cat was beaten by Atacadão employees, the case was reported to the authorities, and Carrefour issued a note repudiating the case.[154]
In February 2017, an employee of the chain in Goiânia shot three customers, one of them died, and two others were injured, the employee was arrested, and Carrefour issued a note repudiating the case.[155]
On 20 October 2018 a black and disabled customer was attacked by chain employees in Osasco, after opening a can of beer inside the store and saying he would pay for it. The company became aware of the case, employees were fired.[156]
On 28 November 2018, a mixed-breed dog named Manchinha was poisoned and later beaten to death with an aluminum bar by one of the security guards at a Carrefour store in the city ofOsasco,São Paulo.[157][158] The episode, known as theManchinha case or Caso Manchinha, sparked a series of protests led by activists in front of the Osasco store in December 2018,[159] and also inspired the creation of billPL 1.095/2019, which was later approved by theexecutive and turned into a federal law in September 2020, imposing harsher penalties to crimes related to animal abuse.[160]
On 5 January 2019 the Rio de Janeiro branch made the news after 15 cats were killed by poisoning by supermarket employees. The company became aware of the case, and carried out a census to determine the animals that resided in its units so that it could rescue them and direct them to shelters.[161]
On 11 February 2019 an elderly person was expelled from the network in Anápolis after being mistaken for a homeless person, Carrefour issued a note repudiating the case.[162]
On 16 May 2019 Carrefour was banned by the Court from controlling employee visits to the bathroom.[163]
In 2020, two death-related incidents were reported in Brazil. The first one happened in August when a sales representative died of a heart attack. To allow the store to continue operating, other workers hid his body in a barricade made out of umbrellas and cardboard boxes.[164]
On 19 November 2020, one day before the Brazilian holidayBlack Awareness Day, a 40-year-old black man named João Alberto Silveira Freitaswas killed by security guards after an altercation with a cashier. After an alleged "violent gesture" to one of the cashiers, two security guards were called, proceeded to drag the man out of the store and beat him to death in the parking lot. Both security guards were arrested and charged with qualified homicide.[165]
On 3 August 2021 a stray dog was shot with an indigenous weapon from the Atacadão establishment by an Atacadão employee in Mato Grosso do Sul, Later, the employee was indicted for the crime of mistreatment of animals.[166]
On 4 May 2021 a water channel was stained with oil by a Carrefour employee in Santos. The company was fined BRL 12,555,000 for what happened.[167][168]
In October 2021, a video that a customer recorded on social networks showed a Carrefour employee being humiliated by his manager in Mato Grosso do Sul. She was later removed from office.[169]
On 8 April 2023, Vinicius, husband of volleyball player Fabiana, was prevented from being seen due to his color.[170]
On 10 April 2023, teacher Isabel Oliveira, 43, took off her clothes inside a supermarket in Curitiba (PR) in protest against racism. She was reportedly followed by security.[171]
On 8 May 2023 a couple accused of theft in Salvador was attacked by network security guards. The company became aware of the case, terminated the contract with the security company and reported the attacks to the Civil Police of Itapuã.[172]
On 9 May 2023 residents of Cabula expressed their dissatisfaction with works by the Carrefour Group that caused damage to houses and condominiums in Salvador.[173]
According toMighty Earth, Carrefour is not respecting its commitments to fightdeforestation in theAmazon rainforest.[174] In a report at the occasion of the 2022 World Amazon Day, Mighty Earth published a statement criticising the retail group for sourcing from "meat and soy traders with devastating practices."[175] The organisation points to the group's activities in Brazil where, with its 1,000 sales outlets, Carrefour controls 25% of the food distribution market. The NGO found that two-thirds of the 102 meat products inspected in Carrefour stores in Brazil are supplied byJBS, which is "regularly targeted for deforestation cases", according to Mighty Earth. Following the report publication, Carrefour suspended beef supplies from two JBS slaughterhouses in the Amazon.
On 27 October 2022, a man grabbed a knife from a supermarket shelf inMilan, stabbing five people, killing one and wounding four others, including Spanish soccer playerPablo Mari, Italian authorities said.
Police arrested a 46-year-old Italian man suspected in the attack at a shopping centre inAssago (a town nearMilan).[176]
In France, this offer was launched by exploiting the infrastructure of theOrangenetwork and using the companyExperian as MVNE. This operator first offeredprepaid offers, and since September 2007 has offered packages. Carrefour Mobile's offer is in competition with that offered byA-Mobile, of theAuchan group.
Since then, Carrefour has launched a service in several other countries, in particular, Carrefour was the first MVNO in Italy, launching the service in June 2007, in partnership with Effortel.
On 24 September 2012 the MVNO offer stopped in France but the brand maintained a specific offer provided by Orange.
The Carrefour Foundation (Fondation d'Enterprise Carrefour) is a philanthropic fund created by Carrefour in 2000 to support social welfare programmes 'linked to [its] core business as a retailer' in countries the company operates and in countries where its suppliers are located.[178]
^"Centros Comerciales Carrefour Sa" [Carrefour Sa Shopping Centers].ranking-empresas.eleconomista.es (in Spanish).Archived from the original on 29 July 2021. Retrieved29 July 2021.
^Hodal, Kate; Chris Kelly; Felicity Lawrence (10 June 2014)."Revealed: Asian slave labour producing prawns for supermarkets in US, UK".The Guardian.Archived from the original on 28 April 2020. Retrieved11 June 2014.Charoen Pokphand (CP) Foods, buys fishmeal, which it feeds to its farmed prawns, from some suppliers that own, operate or buy from fishing boats manned with slaves. ... CP Foods admits that slave labour is part of its supply chain.
€1.07 billion (2021)[7]
