In North America, abusser, sometimes known as abusboy orbusgirl, is a person in the restaurant and catering industry clearing tables, taking dirty dishes to the dishwasher, setting tables, refilling and otherwise assisting thewaiting staff.[1][2][3][4][5][6][7][8] InBritish English, the termscommis waiter,commis boy, andwaiter's assistant are more common.[7][9][10][11] The term for a busser in the classicbrigade de cuisine system iscommis de débarrasseur, or simplydébarrasseur.[12][13] Bussers are typically placed beneath the waiting staff inorganization charts, and are sometimes an apprentice or trainee to waiting staff positions.[12]
The United StatesBureau of Labor Statistics reported that the occupation typically did not require related work experience or a high school diploma, that on-the-job training was short term, and that the median income in 2012 for the position wasUS$18,500.[14]
The duties of bussers fall under the heading ofbusing orbussing, anAmericanism of unknown origin.[13]
It has been claimed[15] that the term originated in America as 'omnibus boy', a boy employed to do everything ('omni-') in a restaurant including setting and clearing tables, filling glasses, taking used dishes to the kitchen, etc.
Primary functions of the busser are to clean and reset tables, carry dishes and other tableware to the kitchen, serve items such as water, coffee and bread, replenish supplies of linens, tableware and trays, and assistservers with clearing plates and other areas of table service.[8][12] Other tasks include cleaning and polishing fixtures, walls, furniture and equipment, cleaning tableware, cleaning food service areas, mopping and vacuuming floors, cleaning up spills, removing empty bottles and trash, and scraping and stacking dirty dishes.[8]
One guide to manners advised that bussers should not speak to or interrupt those being served, and to simply refill glasses at the table rather than asking if customers would like more water.[16] Likewise, it advises customers against engaging bussers and waiting staff in distracting conversations, as they are often busy.[16] A business etiquette guide suggests that customers should refer to bussers and waiting staff with thegender-neutral termsbusser andserver rather thanbusboy orwaiter.[17] However, this has not been widely taken up outside of the industry. It also says that the busser is the employee that must be informed if items like a water glass or piece offlatware is missing.[17]
Bussers are not traditionally tipped directly in the United States, but restaurants may employ "tip pooling" or "tip sharing" arrangements, in which a portion of servers' tips are shared with other restaurant service staff.[18]
In the United States, tip sharing may be either voluntary, where waitstaff give a portion of their tips to coworkers as they see fit, or mandatory, where the employer sets a formula by which tips must be shared with coworkers such as bussers and bartenders.[18] In the UK the pool of tips is classically known as the 'Tronc', from the French meaning collecting box. Federal Department of Labor regulations do not allow restaurants to include managers in tip sharing, and inclusion of "back of the house" employees such as dishwashers and cooks has been the subject of legal disputes since 2009.[19][20] Recipients of tips in shared tip restaurants may be paid a "tip-credit wage", below the ordinary minimum wage in the United States, if the amount of shared tips in a pay period brings their average pay to the minimum wage.[18] Federal subminimum wage is set at $2.13 per hour, though state and local laws may require higher rates.[21] California, for example, requires tipped employees be paid full minimum wage.[22]
A spokesperson for restaurant operatorDarden Restaurants, which incorporated tip-sharing in 2011 at theirOlive Garden andRed Lobster chains, said that it was more consistent and fair "to recognize everyone who delivers a guest experience", and noted that the lower hourly base wage for bartenders and bussers offered "the opportunity to ultimately earn more", depending on a restaurant's volume of tips.[18]
Robert Downey Jr., American actor, worked as a busser at a restaurant in New York City for three years, because he was "too sweaty" to work as a waiter.[25]
Richard Feynman, American physicist, experimented with ways to optimize dish-stacking while working as a busser during the summer growing up.[26][27]
Redd Foxx, American comedian and actor, worked as a busser and dishwasher at a famousHarlem eatery called Jimmy's Chicken Shack.[28] He was friends withMalcolm X, who then worked there as a waiter, and who later described Foxx as "the funniest dishwasher on this earth".[29]
Langston Hughes, American writer and poet, dubbed the "busser poet" by journalists in 1925 after he left three of his poems beside the plate of famed poetVachel Lindsay at the hotel where he worked, who then read the poems at a large poetry reading later that evening.[30]
George Kirby, American comedian, singer and actor, worked as a busser at Chicago'sClub DeLisa for $13 per week, until his comedic impersonations earned him a trial on the club's stage, which launched his comedy career.[31][32]
Jerry Lewis, American comedian and actor, worked as a busser at Brown's Hotel in theCatskills, where he would try to get laughs from diners.[33] When he later teamed up withDean Martin to do live shows, a signature bit had Lewis playing an inept busser, interrupting the suave Martin's singing numbers, an act revisited years later in a scene from their eighth film,Scared Stiff.[33][34]
Samin Nosrat, enrolled at the University of California, Berkeley, in 1997, majoring in English. As a sophomore in 2000, she ate dinner at Chez Panisse and immediately decided to work there as a busser. Nosrat eventually worked her way up to the restaurant kitchen, becoming a cook and working with Alice Waters, who described her as "America's next great cooking teacher".
Bree Olson, American pornographic actress, worked as a busser at age 15.[35][36]
Al Pacino, American actor and director, worked as a busser among a series of low-paying jobs to fund his acting studies.[37]
Chris Rock, American comedian and actor, worked as a busser at aRed Lobster restaurant inQueens, New York; both Red Lobster and "a one-legged busboy" featured among his later jokes.[38][39][40]
^(2004.)"Busboy".The American Heritage Dictionary of the English Language, Fourth Edition,Houghton Mifflin Company, via Dictionary.com. Retrieved on 2007-09-19.
^"Busgirl".Dictionary.com Unabridged (v 1.1),Random House, Inc., via Dictionary.com. Retrieved on 2007-09-19.
^abWilson, Kenneth G. (1993).The Columbia Guide to Standard American English. Columbia University Press. p. 80.ISBN978-0-231-06989-2.Abus boy orbusboy assists the waiter or waitress in a restaurant; he clears dishes (hebuses orbusses them), and all of his duties come under the heading ofbusing orbussing. The origin of this Americanism is uncertain.
^"Employment Projections". United States Department of Labor, Bureau of Labor Statistics. RetrievedJune 12, 2014. Occupation data is listed under "Dining room and cafeteria attendants and bartender helpers" (job titles are hidden by default).