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![]() Amdocs facility inRa'anana, Israel in 2022 | |
Company type | Public |
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Industry | Software |
Predecessor | Aurec Information & Directory Systems |
Founded | 1982; 43 years ago (1982) in Israel[1] |
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Revenue | ![]() |
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Number of employees | 29,058 (2024) |
Website | amdocs |
Footnotes / references Financials as of September 30, 2024[update].[2] |
Amdocs Limited is amultinationaltelecommunications technology company. Headquartered inSt. Louis, Missouri. The company specializes in software and services for communications, media and financial services providers and digital enterprises. Amdocs was founded in 1982 and is publicly traded on theNasdaq stock exchange.
Amdocs provides software and services for communications and media service providers.[3] The company operates in more than 90 countries,[4] with its headquarters inSt. Louis, Missouri,[5] and has approximately 30,000 employees globally as of 2022.[6] Shuky Sheffer is thechief executive officer (CEO) and president.[7] Amdocs has been traded on theNasdaq global select market since December 2013.[8]
Amdocs was founded in 1982 inIsrael as an offshoot of the Israeli phone directory companyGolden Pages, which was owned by theAurec Group headed byMorris Kahn.[9] Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.[10] In 1982, Boaz Dotan became Amdocs' first President and CEO.[10]
In 1985,Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.[10] Between 1990 and 1995, Amdocs took its initial diversification steps, expanding first into the wireline telephony market and then the mobile space.[11] Avi Naor replaced Dotan in 1995.[12] In June 1998, Amdocs held aninitial public offering on the New York Stock Exchange.[10]
Following its IPO, Amdocs expanded by acquiring additional billing andcustomer relationship management companies and building its application creation capabilities.[13] In 1999, the company moved into managed services when it acquired International Telecommunication Data System Corporation.[14] Companies acquired in the early 2000s include DST Innovis,[15] XACCT Technologies,[16]Cramer Systems,[17] andSigvalue.[18] Dov Baharav succeeded Naor as CEO in 2002,[12] and Eli Gelman held the role starting in November 2010.[19]
In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity.[20] Concerns were also raised about potential mishandling of data.[21]
In 2005, Amdocs was suspected ofindustrial espionage when it hired aprivate investigator who allegedly spied on aGlobes journalist. In 2009, the South AfricanState Security Agency suspected Amdocs was being used byMossad to spy on South African citizens.[22][23][24]
Amdocs continued to expand via mergers and acquisitions in the 2010s, purchasing firms such asBridgewater Systems in 2011,[25] thebusiness support system portion ofComverse Technology,[26] and content monetization, processing and distribution software companyVubiquity in 2018.[27] Shuky Sheffer replaced Gelman as Amdocs' President and CEO in October 2018.[7] Amdocs acquiredOpenet, a provider of 5G charging, policy and cloud technologies, in 2020.[28] Amdocs further expanded intocloud computing in 2021 with the acquisitions of Sourced, a Canadian company specializing in cloud transitioning.[29]
Amdocs launched agenerative AI framework in 2023 called amAIz, designed fortelecommunications service providers[30] and built usingNvidia's AI foundry service, which runs onMicrosoft Azure.[31]
8:44 ...What US government officials are worried about however, is the possibility that Amdocs data could get into the wrong hands...