Computer Science > Computers and Society
arXiv:2301.03946 (cs)
[Submitted on 10 Jan 2023 (v1), last revised 13 Jan 2023 (this version, v2)]
Title:Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance
View a PDF of the paper titled Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance, by Catherine Han and 4 other authors
View PDFAbstract:In the summer of 2021, users on the livestreaming platform Twitch were targeted by a wave of "hate raids," a form of attack that overwhelms a streamer's chatroom with hateful messages, often through the use of bots and automation. Using a mixed-methods approach, we combine a quantitative measurement of attacks across the platform with interviews of streamers and third-party bot developers. We present evidence that confirms that some hate raids were highly-targeted, hate-driven attacks, but we also observe another mode of hate raid similar to networked harassment and specific forms of subcultural trolling. We show that the streamers who self-identify as LGBTQ+ and/or Black were disproportionately targeted and that hate raid messages were most commonly rooted in anti-Black racism and antisemitism. We also document how these attacks elicited rapid community responses in both bolstering reactive moderation and developing proactive mitigations for future attacks. We conclude by discussing how platforms can better prepare for attacks and protect at-risk communities while considering the division of labor between community moderators, tool-builders, and platforms.
| Subjects: | Computers and Society (cs.CY); Cryptography and Security (cs.CR); Human-Computer Interaction (cs.HC) |
| Cite as: | arXiv:2301.03946 [cs.CY] |
| (orarXiv:2301.03946v2 [cs.CY] for this version) | |
| https://doi.org/10.48550/arXiv.2301.03946 arXiv-issued DOI via DataCite |
Submission history
From: Catherine Han [view email][v1] Tue, 10 Jan 2023 13:00:14 UTC (315 KB)
[v2] Fri, 13 Jan 2023 01:02:16 UTC (315 KB)
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View a PDF of the paper titled Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance, by Catherine Han and 4 other authors
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