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arxiv logo>cs> arXiv:2207.10192
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Computer Science > Information Retrieval

arXiv:2207.10192 (cs)
[Submitted on 20 Jul 2022]

Title:Building Human Values into Recommender Systems: An Interdisciplinary Synthesis

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Abstract:Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively theorized and studied. Our overarching question is how to ensure that recommender systems enact the values of the individuals and societies that they serve. Addressing this question in a principled fashion requires technical knowledge of recommender design and operation, and also critically depends on insights from diverse fields including social science, ethics, economics, psychology, policy and law. This paper is a multidisciplinary effort to synthesize theory and practice from different perspectives, with the goal of providing a shared language, articulating current design approaches, and identifying open problems. It is not a comprehensive survey of this large space, but a set of highlights identified by our diverse author cohort. We collect a set of values that seem most relevant to recommender systems operating across different domains, then examine them from the perspectives of current industry practice, measurement, product design, and policy approaches. Important open problems include multi-stakeholder processes for defining values and resolving trade-offs, better values-driven measurements, recommender controls that people use, non-behavioral algorithmic feedback, optimization for long-term outcomes, causal inference of recommender effects, academic-industry research collaborations, and interdisciplinary policy-making.
Subjects:Information Retrieval (cs.IR); Social and Information Networks (cs.SI)
ACM classes:J.4; H.3.3; K.4.2
Cite as:arXiv:2207.10192 [cs.IR]
 (orarXiv:2207.10192v1 [cs.IR] for this version)
 https://doi.org/10.48550/arXiv.2207.10192
arXiv-issued DOI via DataCite
Journal reference:ACM Trans. Recomm. Syst. 2, 3, Article 20 (September 2024), 57 pages
Related DOI:https://doi.org/10.1145/3632297
DOI(s) linking to related resources

Submission history

From: Jonathan Stray [view email]
[v1] Wed, 20 Jul 2022 20:59:06 UTC (825 KB)
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