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    Digital meaning:exploring and understanding the motivations and experiences of virtual volunteers

    Published:28 November 2017Publication History
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    Abstract

    Virtual volunteering is a convenient and powerful way for Volunteer-Involving Organisations to leverage skilled volunteers with Internet access to help build organisational capacity and access specialised skills. This paper identified a gap in the HCI literature in relation to formal, organisation-led virtual volunteering and discusses findings from a recent study detailing the main motivations of virtual volunteers and how ICTs influenced their volunteering experience. Example design considerations and future research opportunities are provided.

    References

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    Camille Cobb, Ted McCarthy, Annuska Perkins, Ankitha Bharadwaj, Jared Comis, Brian Do and Kate Starbird. 2014. Designing for the deluge: understanding & supporting the distributed, collaborative work of crisis volunteersProceedings of the 17th ACM conference on Computer supported cooperative work & social computing, ACM, Baltimore, Maryland, USA, 888--899.
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    Igor Steinmacher, Tayana Uchoa Conte, Christoph Treude, Marco Aur, #233 and lio Gerosa. 2016. Overcoming open source project entry barriers with a portal for newcomersProceedings of the 38th International Conference on Software Engineering, ACM, Austin, Texas, 273--284.
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    Cited By

    View all
    • Naqshbandi KLiu CTaylor SLim RAhmadpour NCalvo R(2020)“I Am Most Grateful.” Using Gratitude to Improve the Sense of Relatedness and Motivation for Online VolunteerismInternational Journal of Human–Computer Interaction10.1080/10447318.2020.174606136:14(1325-1341)Online publication date: 9-Apr-2020

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    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    OzCHI '17: Proceedings of the 29th Australian Conference on Computer-Human Interaction
    November 2017
    678 pages
    ISBN:9781450353793
    DOI:10.1145/3152771
    Copyright © 2017 Owner/Author.
    This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike International 4.0 License.

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 28 November 2017

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    Author Tags

    1. HCI
    2. civil society
    3. skill-based
    4. virtual volunteering
    5. volunteer involving organisations

    Qualifiers

    • Short-paper

    Conference

    OzCHI '17
    OzCHI '17: 29th Australian Conference on Human-Computer Interaction
    November 28 - December 1, 2017
    Queensland, Brisbane, Australia

    Acceptance Rates

    OzCHI '17 Paper Acceptance Rate 74 of 157 submissions, 47%;
    Overall Acceptance Rate 362 of 729 submissions, 50%

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    • Downloads (Last 12 months)84
    • Downloads (Last 6 weeks)6
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    View all
    • Naqshbandi KLiu CTaylor SLim RAhmadpour NCalvo R(2020)“I Am Most Grateful.” Using Gratitude to Improve the Sense of Relatedness and Motivation for Online VolunteerismInternational Journal of Human–Computer Interaction10.1080/10447318.2020.174606136:14(1325-1341)Online publication date: 9-Apr-2020

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    Affiliations

    Vincent XuanFeng
    University of Technology Sydney, Australia
    Tuck WahLeong
    University of Technology Sydney, Australia
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