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Evaluating Relative Contributions of Various HCI Activities to Usability

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Part of the book series:Lecture Notes in Computer Science ((LNPSE,volume 6409))

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Abstract

Several activities related to human-computer interaction (HCI) design are described in literature. However, it is not clear whether each HCI activity is equally important. We propose a multi-disciplinary framework to organise HCI work in phases, activities, methods, roles, and deliverables. Using regression analyses on data from 50 industry projects, we derive weights for the HCI activities in proportion to the impact they make on usability, and compare these with the recommended and assigned weights. The scores of 4 HCI activities (user studies, user interface design, usability evaluation of the user interface, and development support) have the most impact on the Usability Goals Achievement Metric (UGAM) and account for 58% of variation in it.

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Author information

Authors and Affiliations

  1. IIT Bombay, Mumbai, 400076, India

    Anirudha Joshi & N L Sarda

Authors
  1. Anirudha Joshi

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  2. N L Sarda

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Editor information

Editors and Affiliations

  1. IRIT-ICS, 118, Route de Narbonne, 31062, Toulouse Cedex 9, France

    Regina Bernhaupt

  2. Institut für Informatik, Universität Rostock, Albert-Einstein-Straße 21, 18059, Rostock

    Peter Forbrig

  3. HCI Group, CSC, KTH, 100 44, Stockholm, Sweden

    Jan Gulliksen

  4. Reykjavik University, Menntavegur 1, 101, Reykjavik, Iceland

    Marta Lárusdóttir

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© 2010 IFIP International Federation for Information Processing

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Joshi, A., Sarda, N.L. (2010). Evaluating Relative Contributions of Various HCI Activities to Usability. In: Bernhaupt, R., Forbrig, P., Gulliksen, J., Lárusdóttir, M. (eds) Human-Centred Software Engineering. HCSE 2010. Lecture Notes in Computer Science, vol 6409. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16488-0_14

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