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Identifying the Cognitive Needs of Visitors and Content Selection Parameters for Designing the Interactive Kiosk Software for Museums

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Part of the book series:IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 316))

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Abstract

This research presents the findings of contextual interviews, visitor survey and behavioural study that were carried out in Indian museums. It originates from the hypothesis that the museum exhibits are unable to express their relevance, historical significance and related knowledge to satisfy the curiosity of visitors. Our objective is to identify the cognitive needs of museum visitors and the content selection parameters for designing the interactive kiosk software, which is expected to be set up in every thematic gallery of the museum. The kiosk software is intended to offer higher level of engaging and learnable experience to the museum visitors. The research involved participation of 100+ visitors in Indian museums. The access restrictions and constraints of museums cause cognitive deprivation of visitors and compromise the quality of experience. Therefore, the interactivity, animations and multimedia capabilities of kiosk software must be focused on overcoming these limitations.

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References

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Author information

Authors and Affiliations

  1. Group Coordinator, Human Centred Design and Computing, C-DAC, Pune

    Dinesh Katre

  2. Student of M. Des. In Interaction Design, Industrial Design Centre, IIT Bombay, Mumbai

    Mandar Sarnaik

Authors
  1. Dinesh Katre

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  2. Mandar Sarnaik

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Editor information

Editors and Affiliations

  1. Centre for Development of Advanced Computing (C-DAC), NSG IT Park, Aundh, 411007, Pune, India

    Dinesh Katre

  2. Danish School of Education, Aarhus University, Tuborgvej 164, 2400, Copenhagen NV, Denmark

    Rikke Orngreen

  3. Department of Design, Indian Institute of Technology, 781039, Guwahati, Assam, India

    Pradeep Yammiyavar

  4. Department of Informatics, Copenhagen Business School, Howitzvej 60, 2000, Frederiksberg C, Denmark

    Torkil Clemmensen

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© 2010 IFIP

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Katre, D., Sarnaik, M. (2010). Identifying the Cognitive Needs of Visitors and Content Selection Parameters for Designing the Interactive Kiosk Software for Museums. In: Katre, D., Orngreen, R., Yammiyavar, P., Clemmensen, T. (eds) Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. HWID 2009. IFIP Advances in Information and Communication Technology, vol 316. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11762-6_14

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