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Abstract
This paper presents Eduino, a chatbot that is built on the popular social media platform ‘Telegram’ and serves as a learning-based platform conversational agent. Following the methodology of Data Science Research, three iterative stages are carried out for the development. Eduino provides a feature set covering functionality for acquiring lecture notes and course schedules, completion of course related quizzes, and contacting course professors through a conversational messaging interface. The chatbot was evaluated using a usability test and semi-structured interviews. The overall perception from students was positive. Students appreciated the efficiency of acquiring course content in a new novel format and found the experience to be immersive and user friendly.
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Authors and Affiliations
Centre for the Science of Learning & Technology (SLATE), University of Bergen, Christiesgate 13, 5020, Bergen, Norway
Mohammad Khalil & Magnus Rambech
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- Magnus Rambech
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Correspondence toMohammad Khalil.
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Editors and Affiliations
Department of Multimedia and Graphic Art, Cyprus University of Technology, Limassol, Cyprus
Panayiotis Zaphiris
Research Center on Interactive Media, Smart Systems and Emerging Technologies (CYENS), Cyprus University of Technology, Limassol, Cyprus
Andri Ioannou
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Khalil, M., Rambech, M. (2022). Eduino: A Telegram Learning-Based Platform and Chatbot in Higher Education. In: Zaphiris, P., Ioannou, A. (eds) Learning and Collaboration Technologies. Novel Technological Environments. HCII 2022. Lecture Notes in Computer Science, vol 13329. Springer, Cham. https://doi.org/10.1007/978-3-031-05675-8_15
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