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Eduino: A Telegram Learning-Based Platform and Chatbot in Higher Education

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Part of the book series:Lecture Notes in Computer Science ((LNCS,volume 13329))

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Abstract

This paper presents Eduino, a chatbot that is built on the popular social media platform ‘Telegram’ and serves as a learning-based platform conversational agent. Following the methodology of Data Science Research, three iterative stages are carried out for the development. Eduino provides a feature set covering functionality for acquiring lecture notes and course schedules, completion of course related quizzes, and contacting course professors through a conversational messaging interface. The chatbot was evaluated using a usability test and semi-structured interviews. The overall perception from students was positive. Students appreciated the efficiency of acquiring course content in a new novel format and found the experience to be immersive and user friendly.

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Author information

Authors and Affiliations

  1. Centre for the Science of Learning & Technology (SLATE), University of Bergen, Christiesgate 13, 5020, Bergen, Norway

    Mohammad Khalil & Magnus Rambech

Authors
  1. Mohammad Khalil

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  2. Magnus Rambech

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Correspondence toMohammad Khalil.

Editor information

Editors and Affiliations

  1. Department of Multimedia and Graphic Art, Cyprus University of Technology, Limassol, Cyprus

    Panayiotis Zaphiris

  2. Research Center on Interactive Media, Smart Systems and Emerging Technologies (CYENS), Cyprus University of Technology, Limassol, Cyprus

    Andri Ioannou

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Khalil, M., Rambech, M. (2022). Eduino: A Telegram Learning-Based Platform and Chatbot in Higher Education. In: Zaphiris, P., Ioannou, A. (eds) Learning and Collaboration Technologies. Novel Technological Environments. HCII 2022. Lecture Notes in Computer Science, vol 13329. Springer, Cham. https://doi.org/10.1007/978-3-031-05675-8_15

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