- Frederica Gonçalves ORCID:orcid.org/0000-0002-8857-624425,
- Torkil Clemmensen ORCID:orcid.org/0000-0002-0934-233626,
- Judith Molka-Danielsen ORCID:orcid.org/0000-0002-4476-546527 &
- …
- Pedro Campos ORCID:orcid.org/0000-0001-7706-503828
Part of the book series:IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 609))
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Abstract
Over the last decade, empirical relationships between work domain analysis and HCI design have been identified by much research in the field of Human Work Interaction Design (HWID) across five continents. In this paper, we review 142 papers about HWID from workshops, conferences, journals and Springer books from 2005 up to and including 2015. Using bibliometric techniques, text-mining and co-word analysis, we discover patterns and articulate information that drifts towards a new HCI field, formed around research on the relationships between work analysis and interaction design. Our findings reveal two major opportunities for design research in the work domain: a) human-centered design approaches for specific work domains (workplaces, smart workplaces); b) visions of new roles for workplaces that enhance both work practice and interaction design. Drifting towards new HCI fields opens up new possibilities.
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ITI/LARSyS, Universidade da Madeira - Escola Superior de Tecnologias e Gestão, Funchal, Portugal
Frederica Gonçalves
Department of Informatics, Copenhagen Business School, Frederiksberg, Denmark
Torkil Clemmensen
Molde University College, Molde, Norway
Judith Molka-Danielsen
ITI/LARSyS, Universidade da Madeira, Funchal, Portugal
Pedro Campos
- Frederica Gonçalves
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- Torkil Clemmensen
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- Judith Molka-Danielsen
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- Pedro Campos
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Correspondence toFrederica Gonçalves.
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Editors and Affiliations
Vishwakarma Institute of Technology, Pune, India
Ganesh Bhutkar
University of Brescia, Brescia, Italy
Barbara R. Barricelli
Beijing University of Posts and Telecommunications, Beijing, China
Qin Xiangang
Copenhagen Business School, Frederiksberg, Denmark
Torkil Clemmensen
Universidade da Madeira, Funchal, Portugal
Frederica Gonçalves
University of West London, London, UK
José Abdelnour-Nocera
Polytechnic Institute of Castelo Branco, Castelo Branco, Portugal
Arminda Lopes
Beijing University of Posts and Telecommunications, Beijing, China
Fei Lyu
Beijing University of Posts and Telecommunications, Beijing, China
Ronggang Zhou
Beijing University of Posts and Telecommunications, Beijing, China
Wenjun Hou
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Gonçalves, F., Clemmensen, T., Molka-Danielsen, J., Campos, P. (2022). Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research. In: Bhutkar, G.,et al. Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021. IFIP Advances in Information and Communication Technology, vol 609. Springer, Cham. https://doi.org/10.1007/978-3-031-02904-2_1
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