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Abstract
The main purpose of this study is to understand the short video industry, guide the short video provider to improve the service quality of short video. In this study, literature method, questionnaire survey method, interview method, statistical analysis method and analytic hierarchy process were used, and SPSSAU data analysis was employed. A total of 106 questionnaires were collected in this survey, and the main respondents were young people. Survey, according to the results of the weight for the primary index reflects the users more attention to the safety and reliability, we conclude that primary index can help improve the value-added services, because in some service products research, found a lot of products are set up members value-added services, users can buy them to enhance personal experience.
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Acknowledgements
This work was supported in part by Xu Zhou Science and Technology Plan Project (Grant No. KC21309).
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Authors and Affiliations
Jiangsu Province Key Laboratory of Intelligent Industry Control Technology, Xuzhou University of Technology, Xuzhou, 221018, China
Wan Chen, Lei Chen, Tian Zhou, Jiayi Zhu & Ping Cui
- Wan Chen
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- Lei Chen
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- Tian Zhou
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- Jiayi Zhu
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- Ping Cui
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Correspondence toLei Chen.
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University of Electronic Science and Technology of China, Chengdu, China
Dingde Jiang
Embry-Riddle Aeronautical University, Daytona Beach, FL, USA
Houbing Song
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Chen, W., Chen, L., Zhou, T., Zhu, J., Cui, P. (2022). Short Video Service Evaluation System Design from the Viewpoint of QoE. In: Jiang, D., Song, H. (eds) Simulation Tools and Techniques. SIMUtools 2021. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 424. Springer, Cham. https://doi.org/10.1007/978-3-030-97124-3_36
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