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Support

This page lists known issues and workarounds for 3D Maps in Maps JavaScript features.

Enable hardware acceleration

In order to support 3D Maps, hardware acceleration must be enabled in mostbrowsers. To enable hardware acceleration in Chrome and Microsoft Edge, openSettings, selectSystem, and ensure thatUse hardware accelerationwhen available is enabled.

Map initialization changes on February 20, 2025

If you created an experimentalv=alpha Maps JavaScript API 3D map beforeFebruary 20th 2025 (prior to version 3.60.1) and encounter amap error or black or blank map, you need to update your codeto continue using the Maps JavaScript API 3D map features.

A newmode option onMap3DElement must now be set for 3D Map to be rendered(2 new valuesHYBRID andSATELLITE are available). The existingdefaultLabelsDisabled option is removed, set the mode to eitherHYBRID orSATELLITE.

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Last updated 2025-11-21 UTC.