Cursor-based export

# Cursor-based export, Initial requestcurl https://{subdomain}.zendesk.com/api/v2/incremental/tickets/cursor?start_time=1332034771\  -v -u{email_address}/token:{api_token}# Cursor-based export, Subsequent requestscurl https://{subdomain}.zendesk.com/api/v2/incremental/tickets/cursor?cursor=MTU3NjYxMzUzOS4wfHw0NTF8\  -v -u{email_address}/token:{api_token}

import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/tickets/cursor?cursor=&start_time=1332034771&support_type_scope="method:="GET"req, err:= http.NewRequest(method, url,nil)if err!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic <auth-value>")// Base64 encoded "{email_address}/token:{api_token}"client:=&http.Client{}res, err:= client.Do(req)if err!=nil{fmt.Println(err)return}defer res.Body.Close()body, err:= io.ReadAll(res.Body)if err!=nil{fmt.Println(err)return}fmt.Println(string(body))}

import com.squareup.okhttp.*;OkHttpClient client=newOkHttpClient();HttpUrl.Builder urlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/tickets/cursor").newBuilder().addQueryParameter("cursor","").addQueryParameter("start_time","1332034771").addQueryParameter("support_type_scope","");String userCredentials="your_email_address"+"/token:"+"your_api_token";String basicAuth="Basic "+ java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());Request request=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization", basicAuth).build();Response response= client.newCall(request).execute();

var axios=require('axios');var config={  method:'GET',  url:'https://example.zendesk.com/api/v2/incremental/tickets/cursor',  headers:{'Content-Type':'application/json','Authorization':'Basic <auth-value>',// Base64 encoded "{email_address}/token:{api_token}"},  params:{'cursor':'','start_time':'1332034771','support_type_scope':'',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});

import requestsfrom requests.authimport HTTPBasicAuthurl="https://example.zendesk.com/api/v2/incremental/tickets/cursor?cursor=&start_time=1332034771&support_type_scope="headers={"Content-Type":"application/json",}email_address='your_email_address'api_token='your_api_token'# Use basic authenticationauth= HTTPBasicAuth(f'{email_address}/token', api_token)response= requests.request("GET",url,auth=auth,headers=headers)print(response.text)

require"net/http"require"base64"uri=URI("https://example.zendesk.com/api/v2/incremental/tickets/cursor")uri.query=URI.encode_www_form("cursor":"","start_time":"1332034771","support_type_scope":"")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")email="your_email_address"api_token="your_api_token"credentials="#{email}/token:#{api_token}"encoded_credentials=Base64.strict_encode64(credentials)request["Authorization"]="Basic #{encoded_credentials}"response=Net::HTTP.start uri.hostname, uri.port, use_ssl:truedo|http|http.request(request)end

// Status 200 OK{"after_cursor":"MTU3NjYxMzUzOS4wfHw0Njd8","after_url":"https://{subdomain}.zendesk.com/api/v2/incremental/tickets/cursor?cursor=MTU3NjYxMzUzOS4wfHw0Njd8","before_cursor":null,"before_url":null,"end_of_stream":true,"tickets":[{"assignee_id":235323,"collaborator_ids":[35334,234],"created_at":"2009-07-20T22:55:29Z","custom_fields":[{"id":27642,"value":"745"},{"id":27648,"value":"yes"}],"description":"The fire is very colorful.","due_at":null,"external_id":"ahg35h3jh","follower_ids":[35334,234],"from_messaging_channel":false,"generated_timestamp":1304553600,"group_id":98738,"has_incidents":false,"id":35436,"organization_id":509974,"priority":"high","problem_id":9873764,"raw_subject":"{{dc.printer_on_fire}}","recipient":"[email protected]","requester_id":20978392,"satisfaction_rating":{"comment":"Great support!","id":1234,"score":"good"},"sharing_agreement_ids":[84432],"status":"open","subject":"Help, my printer is on fire!","submitter_id":76872,"tags":["enterprise","other_tag"],"type":"incident","updated_at":"2011-05-05T10:38:52Z","url":"https://company.zendesk.com/api/v2/tickets/35436","via":{"channel":"web"}}]}

Time-based export

curl https://{subdomain}.zendesk.com/api/v2/incremental/tickets?start_time=1332034771\  -v -u{email_address}/token:{api_token}

import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/tickets?start_time=1332034771&support_type_scope="method:="GET"req, err:= http.NewRequest(method, url,nil)if err!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic <auth-value>")// Base64 encoded "{email_address}/token:{api_token}"client:=&http.Client{}res, err:= client.Do(req)if err!=nil{fmt.Println(err)return}defer res.Body.Close()body, err:= io.ReadAll(res.Body)if err!=nil{fmt.Println(err)return}fmt.Println(string(body))}

import com.squareup.okhttp.*;OkHttpClient client=newOkHttpClient();HttpUrl.Builder urlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/tickets").newBuilder().addQueryParameter("start_time","1332034771").addQueryParameter("support_type_scope","");String userCredentials="your_email_address"+"/token:"+"your_api_token";String basicAuth="Basic "+ java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());Request request=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization", basicAuth).build();Response response= client.newCall(request).execute();

var axios=require('axios');var config={  method:'GET',  url:'https://example.zendesk.com/api/v2/incremental/tickets',  headers:{'Content-Type':'application/json','Authorization':'Basic <auth-value>',// Base64 encoded "{email_address}/token:{api_token}"},  params:{'start_time':'1332034771','support_type_scope':'',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});

import requestsfrom requests.authimport HTTPBasicAuthurl="https://example.zendesk.com/api/v2/incremental/tickets?start_time=1332034771&support_type_scope="headers={"Content-Type":"application/json",}email_address='your_email_address'api_token='your_api_token'# Use basic authenticationauth= HTTPBasicAuth(f'{email_address}/token', api_token)response= requests.request("GET",url,auth=auth,headers=headers)print(response.text)

require"net/http"require"base64"uri=URI("https://example.zendesk.com/api/v2/incremental/tickets")uri.query=URI.encode_www_form("start_time":"1332034771","support_type_scope":"")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")email="your_email_address"api_token="your_api_token"credentials="#{email}/token:#{api_token}"encoded_credentials=Base64.strict_encode64(credentials)request["Authorization"]="Basic #{encoded_credentials}"response=Net::HTTP.start uri.hostname, uri.port, use_ssl:truedo|http|http.request(request)end

// Status 200 OK{"count":2,"end_of_stream":true,"end_time":1390362485,"next_page":"https://{subdomain}.zendesk.com/api/v2/incremental/tickets?per_page=3&start_time=1390362485","tickets":[{"assignee_id":235323,"collaborator_ids":[35334,234],"created_at":"2009-07-20T22:55:29Z","custom_fields":[{"id":27642,"value":"745"},{"id":27648,"value":"yes"}],"description":"The fire is very colorful.","due_at":null,"external_id":"ahg35h3jh","follower_ids":[35334,234],"from_messaging_channel":false,"generated_timestamp":1304553600,"group_id":98738,"has_incidents":false,"id":35436,"organization_id":509974,"priority":"high","problem_id":9873764,"raw_subject":"{{dc.printer_on_fire}}","recipient":"[email protected]","requester_id":20978392,"satisfaction_rating":{"comment":"Great support!","id":1234,"score":"good"},"sharing_agreement_ids":[84432],"status":"open","subject":"Help, my printer is on fire!","submitter_id":76872,"tags":["enterprise","other_tag"],"type":"incident","updated_at":"2011-05-05T10:38:52Z","url":"https://company.zendesk.com/api/v2/tickets/35436","via":{"channel":"web"}}]}

curl https://{subdomain}.zendesk.com/api/v2/incremental/ticket_events?start_time=1332034771\  -v -u{email_address}/token:{api_token}

import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/ticket_events?include=comment_events&start_time=1332034771&support_type_scope="method:="GET"req, err:= http.NewRequest(method, url,nil)if err!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic <auth-value>")// Base64 encoded "{email_address}/token:{api_token}"client:=&http.Client{}res, err:= client.Do(req)if err!=nil{fmt.Println(err)return}defer res.Body.Close()body, err:= io.ReadAll(res.Body)if err!=nil{fmt.Println(err)return}fmt.Println(string(body))}

import com.squareup.okhttp.*;OkHttpClient client=newOkHttpClient();HttpUrl.Builder urlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/ticket_events").newBuilder().addQueryParameter("include","comment_events").addQueryParameter("start_time","1332034771").addQueryParameter("support_type_scope","");String userCredentials="your_email_address"+"/token:"+"your_api_token";String basicAuth="Basic "+ java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());Request request=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization", basicAuth).build();Response response= client.newCall(request).execute();

var axios=require('axios');var config={  method:'GET',  url:'https://example.zendesk.com/api/v2/incremental/ticket_events',  headers:{'Content-Type':'application/json','Authorization':'Basic <auth-value>',// Base64 encoded "{email_address}/token:{api_token}"},  params:{'include':'comment_events','start_time':'1332034771','support_type_scope':'',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});

import requestsfrom requests.authimport HTTPBasicAuthurl="https://example.zendesk.com/api/v2/incremental/ticket_events?include=comment_events&start_time=1332034771&support_type_scope="headers={"Content-Type":"application/json",}email_address='your_email_address'api_token='your_api_token'# Use basic authenticationauth= HTTPBasicAuth(f'{email_address}/token', api_token)response= requests.request("GET",url,auth=auth,headers=headers)print(response.text)

require"net/http"require"base64"uri=URI("https://example.zendesk.com/api/v2/incremental/ticket_events")uri.query=URI.encode_www_form("include":"comment_events","start_time":"1332034771","support_type_scope":"")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")email="your_email_address"api_token="your_api_token"credentials="#{email}/token:#{api_token}"encoded_credentials=Base64.strict_encode64(credentials)request["Authorization"]="Basic #{encoded_credentials}"response=Net::HTTP.start uri.hostname, uri.port, use_ssl:truedo|http|http.request(request)end

// Status 200 OK{"count":1,"end_of_stream":true,"end_time":1601357503,"next_page":"https://example.zendesk.com/api/v2/incremental/ticket_events?start_time=1601357503","ticket_events":[{"id":926256957613,"instance_id":1,"metric":"agent_work_time","ticket_id":155,"time":"2020-10-26T12:53:12Z","type":"measure"}]}

Cursor-based export

# Cursor-based export, Initial requestcurl https://{subdomain}.zendesk.com/api/v2/incremental/users/cursor?start_time=1332034771\  -v -u{email_address}/token:{api_token}# Cursor-based export, Subsequent requestscurl https://{subdomain}.zendesk.com/api/v2/incremental/users/cursor?cursor=MTU3NjYxMzUzOS4wfHw0NTF8\  -v -u{email_address}/token:{api_token}

import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/users/cursor?cursor=&per_page=&start_time=1332034771"method:="GET"req, err:= http.NewRequest(method, url,nil)if err!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic <auth-value>")// Base64 encoded "{email_address}/token:{api_token}"client:=&http.Client{}res, err:= client.Do(req)if err!=nil{fmt.Println(err)return}defer res.Body.Close()body, err:= io.ReadAll(res.Body)if err!=nil{fmt.Println(err)return}fmt.Println(string(body))}

import com.squareup.okhttp.*;OkHttpClient client=newOkHttpClient();HttpUrl.Builder urlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/users/cursor").newBuilder().addQueryParameter("cursor","").addQueryParameter("per_page","").addQueryParameter("start_time","1332034771");String userCredentials="your_email_address"+"/token:"+"your_api_token";String basicAuth="Basic "+ java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());Request request=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization", basicAuth).build();Response response= client.newCall(request).execute();

var axios=require('axios');var config={  method:'GET',  url:'https://example.zendesk.com/api/v2/incremental/users/cursor',  headers:{'Content-Type':'application/json','Authorization':'Basic <auth-value>',// Base64 encoded "{email_address}/token:{api_token}"},  params:{'cursor':'','per_page':'','start_time':'1332034771',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});

import requestsfrom requests.authimport HTTPBasicAuthurl="https://example.zendesk.com/api/v2/incremental/users/cursor?cursor=&per_page=&start_time=1332034771"headers={"Content-Type":"application/json",}email_address='your_email_address'api_token='your_api_token'# Use basic authenticationauth= HTTPBasicAuth(f'{email_address}/token', api_token)response= requests.request("GET",url,auth=auth,headers=headers)print(response.text)

require"net/http"require"base64"uri=URI("https://example.zendesk.com/api/v2/incremental/users/cursor")uri.query=URI.encode_www_form("cursor":"","per_page":"","start_time":"1332034771")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")email="your_email_address"api_token="your_api_token"credentials="#{email}/token:#{api_token}"encoded_credentials=Base64.strict_encode64(credentials)request["Authorization"]="Basic #{encoded_credentials}"response=Net::HTTP.start uri.hostname, uri.port, use_ssl:truedo|http|http.request(request)end

// Status 200 OK{"after_cursor":"MTU3NjYxMzUzOS4wfHw0Njd8","after_url":"https://{subdomain}.zendesk.com/api/v2/incremental/users/cursor?cursor=MTU3NjYxMzUzOS4wfHw0Njd8","before_cursor":null,"before_url":null,"end_of_stream":true,"users":[{"active":true,"alias":"Mr. Johnny","created_at":"2009-07-20T22:55:29Z","custom_role_id":9373643,"details":"","email":"[email protected]","external_id":"sai989sur98w9","id":35436,"last_login_at":"2011-05-05T10:38:52Z","locale":"en-US","locale_id":1,"moderator":true,"name":"Johnny Agent","notes":"Johnny is a nice guy!","only_private_comments":false,"organization_id":57542,"phone":"+15551234567","photo":{"content_type":"image/png","content_url":"https://company.zendesk.com/photos/my_funny_profile_pic.png","id":928374,"name":"my_funny_profile_pic.png","size":166144,"thumbnails":[{"content_type":"image/png","content_url":"https://company.zendesk.com/photos/my_funny_profile_pic_thumb.png","id":928375,"name":"my_funny_profile_pic_thumb.png","size":58298}]},"restricted_agent":true,"role":"agent","role_type":0,"shared":false,"shared_agent":false,"signature":"Have a nice day, Johnny","suspended":true,"tags":["enterprise","other_tag"],"ticket_restriction":"assigned","time_zone":"Copenhagen","updated_at":"2011-05-05T10:38:52Z","url":"https://company.zendesk.com/api/v2/users/35436","user_fields":{"user_date":"2012-07-23T00:00:00Z","user_decimal":5.1,"user_dropdown":"option_1"},"verified":true}]}

Time-based export

curl https://{subdomain}.zendesk.com/api/v2/incremental/users?start_time=1332034771\  -v -u{email_address}/token:{api_token}

import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/users?per_page=&start_time=1332034771"method:="GET"req, err:= http.NewRequest(method, url,nil)if err!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic <auth-value>")// Base64 encoded "{email_address}/token:{api_token}"client:=&http.Client{}res, err:= client.Do(req)if err!=nil{fmt.Println(err)return}defer res.Body.Close()body, err:= io.ReadAll(res.Body)if err!=nil{fmt.Println(err)return}fmt.Println(string(body))}

import com.squareup.okhttp.*;OkHttpClient client=newOkHttpClient();HttpUrl.Builder urlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/users").newBuilder().addQueryParameter("per_page","").addQueryParameter("start_time","1332034771");String userCredentials="your_email_address"+"/token:"+"your_api_token";String basicAuth="Basic "+ java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());Request request=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization", basicAuth).build();Response response= client.newCall(request).execute();

var axios=require('axios');var config={  method:'GET',  url:'https://example.zendesk.com/api/v2/incremental/users',  headers:{'Content-Type':'application/json','Authorization':'Basic <auth-value>',// Base64 encoded "{email_address}/token:{api_token}"},  params:{'per_page':'','start_time':'1332034771',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});

import requestsfrom requests.authimport HTTPBasicAuthurl="https://example.zendesk.com/api/v2/incremental/users?per_page=&start_time=1332034771"headers={"Content-Type":"application/json",}email_address='your_email_address'api_token='your_api_token'# Use basic authenticationauth= HTTPBasicAuth(f'{email_address}/token', api_token)response= requests.request("GET",url,auth=auth,headers=headers)print(response.text)

require"net/http"require"base64"uri=URI("https://example.zendesk.com/api/v2/incremental/users")uri.query=URI.encode_www_form("per_page":"","start_time":"1332034771")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")email="your_email_address"api_token="your_api_token"credentials="#{email}/token:#{api_token}"encoded_credentials=Base64.strict_encode64(credentials)request["Authorization"]="Basic #{encoded_credentials}"response=Net::HTTP.start uri.hostname, uri.port, use_ssl:truedo|http|http.request(request)end

// Status 200 OK{"count":1,"end_of_stream":true,"end_time":1601357503,"next_page":"https://example.zendesk.com/api/v2/incremental/ticket_events?start_time=1601357503","users":[{"active":true,"alias":"Mr. Johnny","created_at":"2009-07-20T22:55:29Z","custom_role_id":9373643,"details":"","email":"[email protected]","external_id":"sai989sur98w9","id":35436,"last_login_at":"2011-05-05T10:38:52Z","locale":"en-US","locale_id":1,"moderator":true,"name":"Johnny Agent","notes":"Johnny is a nice guy!","only_private_comments":false,"organization_id":57542,"phone":"+15551234567","photo":{"content_type":"image/png","content_url":"https://company.zendesk.com/photos/my_funny_profile_pic.png","id":928374,"name":"my_funny_profile_pic.png","size":166144,"thumbnails":[{"content_type":"image/png","content_url":"https://company.zendesk.com/photos/my_funny_profile_pic_thumb.png","id":928375,"name":"my_funny_profile_pic_thumb.png","size":58298}]},"restricted_agent":true,"role":"agent","role_type":0,"shared":false,"shared_agent":false,"signature":"Have a nice day, Johnny","suspended":true,"tags":["enterprise","other_tag"],"ticket_restriction":"assigned","time_zone":"Copenhagen","updated_at":"2011-05-05T10:38:52Z","url":"https://company.zendesk.com/api/v2/users/35436","user_fields":{"user_date":"2012-07-23T00:00:00Z","user_decimal":5.1,"user_dropdown":"option_1"},"verified":true}]}

curl https://{subdomain}.zendesk.com/api/v2/incremental/organizations?start_time=1332034771\  -v -u{email_address}/token:{api_token}

import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/organizations?per_page=&start_time=1332034771"method:="GET"req, err:= http.NewRequest(method, url,nil)if err!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic <auth-value>")// Base64 encoded "{email_address}/token:{api_token}"client:=&http.Client{}res, err:= client.Do(req)if err!=nil{fmt.Println(err)return}defer res.Body.Close()body, err:= io.ReadAll(res.Body)if err!=nil{fmt.Println(err)return}fmt.Println(string(body))}

import com.squareup.okhttp.*;OkHttpClient client=newOkHttpClient();HttpUrl.Builder urlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/organizations").newBuilder().addQueryParameter("per_page","").addQueryParameter("start_time","1332034771");String userCredentials="your_email_address"+"/token:"+"your_api_token";String basicAuth="Basic "+ java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());Request request=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization", basicAuth).build();Response response= client.newCall(request).execute();