PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE OR THE APP
These terms of service (“Terms of Service”) (together with the documents they refer to) tell you the terms on which you may make use of Cookpad’s website (“Site”) or mobile application (“App”). Use of the Site or the App includes accessing, browsing, or registering to use Site or App.
This Site and App are operated by the UK registered branch of Cookpad Inc., a corporation registered at 4-20-3 Ebisu, Shibuya-ku, Tokyo, Japan ("we", "us", "our" or "Cookpad") and its affiliates (being entities controlling, controlled by or under common control with Cookpad).
By using our Site or App, you confirm that you accept and agree to comply with these Terms of Service set out below. If you do not agree to these Terms of Service, you must not use our Site or App. We recommend that you keep a copy of these Terms of Service for future reference.
The following additional policies also apply to your use of our Site or App:
We are the UK registered branch of Cookpad Inc., a corporation registered at 4-20-3 Ebisu, Shibuya-ku, Tokyo, Japan. The branch has an office at Silversmiths 1 – 3 Broad Plain, Bristol, BS2 0JP, United Kingdom.
If you have any question or complaint about our Site or App, or in any respect about Cookpad, please contact us at:help@cookpad.com
Our Site and App provide you with an ability to share recipes with other users of our Site and App, and browse other users’ recipes (the “Cookpad Service”). Except for optional Premium Services that we may offer (see Section 7), the Cookpad Service is made available free of charge.
Our Site is designed to work on modern web browsers, major operating systems and platforms. Features and compatibility may vary between some web browsers, operating systems and platforms
We may use third party service providers in the provision of the Cookpad Service or in fulfilling our obligations under these Terms of Service.
We do not promise that our Site or App, any content on them, or services as may be provided by such third party service providers, will be free from errors or omissions.
All recipes on our Site or App are provided for general information only and published by other users, like you, and not by Cookpad. Cookpad does not screen or check recipes before they are posted, so there may be some inappropriate, incorrect or unsafe recipes, ingredients or cooking methods. The recipes, comments and other information provided on our Site or App are not intended to amount to advice on which you should rely, and any use of or reliance on any recipe of other content provided on our Site or App is at your own risk.
Cookpad makes no statements, whether express or implied, about the accuracy, quality, safety or fitness for purpose of recipes published on the Cookpad Service.
Therefore:
If you have any comments or concerns about any recipes or other content on the Cookpad Service or, if you believe that your copyrighted work has been infringed or are aware of other infringing, illegal or inappropriate material, please contact us at:help@cookpad.com
With regard to our Site, you may visit and view the recipes without registration as a guest (“Guest”). However, you will have access to more features of the Cookpad Service if you create an account through registration. If you wish to register for an account to use the Cookpad Service, you will have to either complete the required account information as requested by us through submitting the application in such format as may be specified by us, or sign up by third party account (e.g. Facebook, Google).
We will conduct the necessary checks on your registration prior to or after the registration process and, once we accept, you will be registered as registered user (“Registered User”).
We reserve the right to suspend, withdraw or discontinue your account, account details or password in the following circumstances. Where possible, we will give you notice of our intention to do this, and give you an opportunity to appeal:
If you choose to become a Registered User, you must treat your account information as confidential. You must not disclose it to any third party. You accept full responsibility and liability for all activities that occur under your account, except where it is our fault.
If you know or suspect that anyone other than you knows your account, you must promptly notify us athelp@cookpad.com
Availability. We may provide an optional subscription fee-based service (“Premium Service”) that is directed at certain countries. If the Premium Service is available in your area, it may be available on our Site ("Premium Web Service") and/or App ("Premium App Service") or both.
Use. Regardless of whether you subscribe to the Premium Service via our Site or App, use of the Premium Service and its features is available to you on both the Premium Web Service and Premium App Service where available in your country or area. However, the features and functions available may vary depending on whether you are using the Premium Web Service or Premium App Service.
Subscription Fees. If the Premium Service is available to you, the fees for the Premium Service will be set out on our Site or in our App (“Subscription Fees”). The Subscription Fees may vary according to the country at which the Premium Service is directed, and whether you subscribe to the Premium Service via our Site or our App. If subscribing through our App, the Subscription Fees may also vary according to whether you use the iOS or Android platform. The Subscription Fees for the Premium Service are payable as follows:
Premium Service Subscribed to via Our Site: Subscription Fees. If you subscribe to the Premium Service via our Site, Subscription Fees are payable on a pre-paid basis for a fixed duration. Once the fixed duration has come to an end, your subscription will terminate unless you enter into a further fixed term subscription.
Premium Service Subscribed to via Our App: Subscription Fees. If you subscribe to the Premium Service from our App, Subscription Fees are payable on a monthly basis and your subscription will automatically renew at the end of each month and the applicable Subscription Fees shall be due unless your subscription is cancelled in accordance with Section 9.
Payment. At the time of subscribing to the Premium Service, you will be asked to pay the Subscription Fee by a payment method as may be designated by us or our payment processor time to time. The payment method may vary depending on your location and whether you subscribe to the Premium Service via our Site or App.
Payment for Premium Service Subscribed to via Our App. You can subscribe to the Premium Service from our App (Android /iOS). By providing payment processor authorised by Google Inc. or Apple Inc. (“Authorised Payment Processor”) with the details of a payment method, you (i) promise that you are authorised to use the payment method that you provided; (ii) promise that any payment information you provide is true and accurate; and (iii) authorise the Authorised Payment Processor to take payment of the Subscription Fees on a recurring monthly basis until your subscription to the Premium Service is cancelled by you as described in Section 9, or is terminated by us in accordance with these Terms of Service. You must keep the details for your chosen payment method up to date, and ensure there are enough funds to cover the cost of the Subscription Fees. To change your payment information, please refer to the following pages:Android /iOS. If you submit updated information regarding your payment method, you agree to permit the Authorised Payment Processor to use the updated information to collect payment from you. Changes made to your payment information will not apply to Subscription Fees that were already submitted for payment.
Third-Party Charges. We or our payment processor are not responsible for any charges or fees imposed by your bank, credit or debit card issuer, or other account provider on payment of the Subscription Fees or any costs that may be incurred as a result of failed attempts to take such payment. We or our payment processor may re-attempt to take payment at any time. If we cannot take successful payment we may terminate or suspend your use of the Premium Service, however you will still owe us Subscription Fees up until the point of termination or suspension and (in the case of suspension) for the period during which your account is suspended, to the extent permitted by applicable laws. We or our payment processor may contact you if your bank, card issuer or other account provider declines payment of the Subscription Fees or refuses to authorise a recurring payment for the Subscription Fees.
Changes to the Fees. We may increase or decrease the Subscription Fees at any time in our sole discretion (including the introduction of charges for aspects of the Premium Service that were previously provided at no extra cost) and in that case, we will notify you reasonably in advance the price change takes effect, such as by sending you email or by a message displayed through the Cookpad Service. If you do not agree to the changed Subscription Fees, you may cancel your subscription to the Premium Service within thirty (30) days after we notify you of the change. If you do not cancel your subscription, then you will be deemed to have accepted the change and we will start charging the amended Subscription Fee.
Cancellation of Premium Service Subscribed to via our Site. Subscriptions to our Premium Service are payable on a pre-paid basis for a fixed duration. Once you have purchased a Subscription for Premium Service for a fixed duration, your Subscription will last for the duration selected and you will not be able to cancel it unless we breach these Terms of Service or you are otherwise permitted to. At the end of the applicable Subscription period your Subscription will terminate unless you purchase an additional Subscription.
Cancellation of Premium Service Subscribed to via Our App. To cancel your monthly subscription to our Premium Service, please refer to the following pages:Android /iOS. Cancellation will take effect at the end of the then-current monthly billing period. SUBSCRIPTION FEES ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIAL MONTHLY BILLING PERIODS.
We do not claim ownership of any recipes, photographs, graphics, comments, information, data, text or other materials you upload or post on our Site or App ("Content").
However, when you upload Content, including a recipe, to our Site or App, you grant us a worldwide, royalty-free, on-going and transferable right and licence (which we may also grant to affiliates and a third party(ies), including other users) to use, copy, reproduce, process, adapt, modify, translate, publish, transmit, display and distribute (including via third parties) that Content or derivatives of it, in any and all media or distribution methods (now known or later developed) for any and all of our business activities. You also agree that:
Except for your Content, including your recipes, all intellectual property rights in the Cookpad Service and all materials on our Site or App, including design, graphics, text, pictures, software, other files and the selection and arrangement thereof (collectively, “Materials”) are owned by us and/or our licensors.
We give you permission to use the Materials to the extent, and only to the extent, necessary to access and use the Cookpad Service for your personal, non-commercial use in accordance with these Terms of Service. All other rights are expressly reserved.
Therefore:
You promise that you will not:
As an optional feature, Cookpad may offer automated image classification that assists you in uploading food-related images. If you choose to use this optional feature, the images available on your device will be sent to our servers and automatically scanned using automated image recognition software that attempts to identify which of your images are food-related. The images tentatively identified as food-related will be presented to you on your private page at our App, which you only have access to. You can manually remove unwanted images presented on the private page. Any images that are not identified as food-related, or that you removed manually, will be deleted from Cookpad’s servers.
You are solely responsible for the Content that you post, upload, and/or publish using the Cookpad Service. We do not review or screen any of your Content before that Content appears or is shared.
You promise that:
You agree and acknowledge that:
We may revise these Terms of Service (“Changes”) at any time if:
Please check this page from time to time to take notice of any such Changes that we make, as they are binding on you, unless you terminate your account. We will notify you of material Changes, including by posting when you visit our Site or App or by email to the email address registered upon your account registration.
If you continue to use Cookpad Service after a Change is made, you are agreeing to the Changes. If you do not accept a Change: (i) if you are a Guest or Registered User, please stop using Cookpad Service or (ii) if you are a user of Premium Service, you must terminate your subscription within thirty (30) days after we notify you of the Change (or you become aware of it, if earlier).
If you cease to use the Cookpad Service or terminate the Premium Service (as applicable) in accordance with the previous paragraph, the relevant Changes will not be binding on you. Please note that, even if the Changes are not binding on you, if you fail to terminate your subscription by your next renewal date, you will be charged a subscription fee for the following month’s service.
These Terms of Service were last updated on 1 November. We updated the Terms of Service to:
We may update our Site or App from time to time, and may change the Materials at any time. We also reserve the right to change and improve the features and functionality of the Cookpad Service at any time and at our sole discretion. This includes adding, modifying or removing specific features and functionality of the Cookpad Service. If we intend to remove any material functionality of the Premium Service to which you subscribe, we will give you reasonable advance notice. Please note that any of the Material on our Site or App may be out of date at any given time, and we are under no obligation to update it.
We do not promise that Cookpad Service, or any Materials on the Site and App will always be available or be uninterrupted. We may suspend, withdraw, or discontinue all or any part of Cookpad Service without notice. We will not be liable to you if for any reason our Cookpad Service is unavailable at any time or for any period.
We may also suspend or cancel your access to or right to use the Cookpad Service where we are withdrawing them, in which case we will give you reasonable advance notice.
We may restrict, suspend, withdraw or discontinue your access to or right to use the Cookpad Service without prior notice in the following circumstances. Where possible, we will give you notice of our intention to do this however:
Restriction, suspension, withdrawal or discontinuation of the Cookpad Service could result in a permanent loss of access to and use of certain aspects of the services, including your own uploaded Content, even if you later re-register or re-subscribe to the Cookpad Service.
Nothing in these Terms of Service excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation.
We will not be liable to you for any losses or damages suffered by you that: (i) were not reasonably foreseeable at the time you accepted these Terms of Service - loss or damage is reasonably foreseeable if either it is obvious at the time you accepted these Terms of Service that it may happen, or both you and we knew it might happen, for example, if you and we discussed it; or (ii) are not caused by us breaching a term of these Terms of Service, or any other failure by us.
We will also not be liable to you for:
Limited Liability to Premium Service Registered Users We will only be liable to Registered User of the Premium Service up to a maximum aggregate limit of the Subscription Fees paid by that Registered User to us in respect of the Premium Service.
In order to use our Site and our App, your device will need a connection to the internet. You are solely responsible for obtaining, at your own expense, any hardware, software, and third-party services (such as a wireless service plan purchased through a telecommunications service provider) necessary to connect your device(s) to the internet, including any data transfer fees that may be imposed by your chosen service provider and which, if you choose to upload large amounts of data such as image files, may be substantial.
Where our Site or App contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
The parties intend that no person who is not party to these terms shall have any right under the Contracts (Rights of Third Parties) Act 1999 or otherwise to enforce any term of these Terms of Service. No consent of any third party is required to vary these terms.
We will do our best to resolve any disputes over these Terms of Service.
These Terms of Service, their subject matter and its formation, are governed by English law. However, if you are a consumer and resident of any other European Union country you will benefit from, and if you are a consumer and resident of any other non- European Union country you might benefit from, mandatory provisions of, and legal rights available to you under, the laws of that country. Nothing in these Terms of Service affects your rights as a consumer to rely on these local law mandatory provisions and legal rights.
You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a consumer and resident of any other country you and we may also bring proceedings in that country.
The EU Commission has provided for an internet platform for online dispute resolution (“ODR Platform”). This ODR Platform serves as point for an alternative dispute resolution with regard to contractual obligations from online contracts. The ODR Platform is accessible at the following link:http://ec.europa.eu/consumers/odr.
“cookpad” and the cookpad logo are registered trademarks of Cookpad Inc. in Japan, the UK and certain other jurisdictions.
To contact us, please emailhelp@cookpad.com
If you have started the Premium Service, you have the right to change your mind and receive a full refund within fourteen (14) days of first subscribing, by sending an email to us athelp@cookpad.com with the following:
I hereby give notice that I cancel my contract of subscription of thePremium Services ordered on [ ](date)
Name of consumer(s):
Username:
Address of consumer(s):
Date:
Cookpad complies with the Digital Millennium Copyright Act (17 U.S.C. §512). If you believe that any material on our Site infringes your copyrights, please notify our designated agent at the following address:cookpad-legal@cookpad.com.
Your notification to our agent must include a description of your work that you believe has been infringed; the location on our Site where we can find the infringing material; your contact information including your name, address, telephone number, and email address; and a statement by you, signed under penalty of perjury, that you are the copyright owner and that you believe the reported use of the material is unauthorized.
You can also contact us by email atinfo-in@cookpad.com.
This T&C is an electronic record in terms of the Information Technology Act, 2000 (as amended / re-enacted) and rules there under, and is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics code) Rules, 2021, which mandates publishing of rules and regulations, privacy policy and terms of use for access or usage of the App. This electronic record is generated by a computer system and does not require any physical or digital signature.
If any term, or part of a term, of these Terms of Service is disallowed or found to be unenforceable by any court or regulator, the other provisions shall continue to apply.
If you or we breach these Terms of Service and you or we take no action against the other, you or we will still be entitled to use our rights and remedies in any other situation where you or we break these Terms of Service.
Thank you for using the Cookpad Service.
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