Gemini Enterprise for Customer Experience roles and permissions

This page lists the IAM roles and permissions for Gemini Enterprise for Customer Experience. Tosearch through all roles and permissions, see therole andpermission index.

Gemini Enterprise for Customer Experience roles

RolePermissions

Gemini Enterprise for Customer Experience AdminBeta

(roles/ces.admin)

Full access to Gemini Enterprise for Customer Experience resources.

ces.*

  • ces.agents.create
  • ces.agents.delete
  • ces.agents.get
  • ces.agents.list
  • ces.agents.update
  • ces.appVersions.create
  • ces.appVersions.delete
  • ces.appVersions.get
  • ces.appVersions.list
  • ces.appVersions.restore
  • ces.apps.create
  • ces.apps.delete
  • ces.apps.export
  • ces.apps.get
  • ces.apps.import
  • ces.apps.list
  • ces.apps.update
  • ces.changelogs.get
  • ces.changelogs.list
  • ces.conversations.delete
  • ces.conversations.get
  • ces.conversations.list
  • ces.deployments.create
  • ces.deployments.delete
  • ces.deployments.get
  • ces.deployments.list
  • ces.deployments.update
  • ces.evaluationDatasets.create
  • ces.evaluationDatasets.delete
  • ces.evaluationDatasets.get
  • ces.evaluationDatasets.list
  • ces.evaluationDatasets.update
  • ces.evaluationResults.delete
  • ces.evaluationResults.get
  • ces.evaluationResults.list
  • ces.evaluationRuns.delete
  • ces.evaluationRuns.get
  • ces.evaluationRuns.list
  • ces.evaluations.create
  • ces.evaluations.delete
  • ces.evaluations.get
  • ces.evaluations.list
  • ces.evaluations.update
  • ces.examples.create
  • ces.examples.delete
  • ces.examples.get
  • ces.examples.list
  • ces.examples.update
  • ces.guardrails.create
  • ces.guardrails.delete
  • ces.guardrails.get
  • ces.guardrails.list
  • ces.guardrails.update
  • ces.locations.get
  • ces.locations.list
  • ces.operations.cancel
  • ces.operations.delete
  • ces.operations.get
  • ces.operations.list
  • ces.sessions.bidiRunSession
  • ces.sessions.runSession
  • ces.tools.create
  • ces.tools.delete
  • ces.tools.execute
  • ces.tools.get
  • ces.tools.list
  • ces.tools.update
  • ces.toolsets.create
  • ces.toolsets.delete
  • ces.toolsets.get
  • ces.toolsets.list
  • ces.toolsets.update

contactcenterinsights.*

  • contactcenterinsights.analyses.create
  • contactcenterinsights.analyses.delete
  • contactcenterinsights.analyses.get
  • contactcenterinsights.analyses.list
  • contactcenterinsights.analysisRules.create
  • contactcenterinsights.analysisRules.delete
  • contactcenterinsights.analysisRules.get
  • contactcenterinsights.analysisRules.list
  • contactcenterinsights.analysisRules.update
  • contactcenterinsights.assessmentRules.create
  • contactcenterinsights.assessmentRules.delete
  • contactcenterinsights.assessmentRules.get
  • contactcenterinsights.assessmentRules.list
  • contactcenterinsights.assessmentRules.update
  • contactcenterinsights.assessments.appeal
  • contactcenterinsights.assessments.create
  • contactcenterinsights.assessments.delete
  • contactcenterinsights.assessments.finalize
  • contactcenterinsights.assessments.get
  • contactcenterinsights.assessments.list
  • contactcenterinsights.assessments.publish
  • contactcenterinsights.authorizedAnalyses.create
  • contactcenterinsights.authorizedAnalyses.delete
  • contactcenterinsights.authorizedAnalyses.get
  • contactcenterinsights.authorizedAnalyses.list
  • contactcenterinsights.authorizedAssessments.appeal
  • contactcenterinsights.authorizedAssessments.create
  • contactcenterinsights.authorizedAssessments.delete
  • contactcenterinsights.authorizedAssessments.finalize
  • contactcenterinsights.authorizedAssessments.get
  • contactcenterinsights.authorizedAssessments.list
  • contactcenterinsights.authorizedAssessments.publish
  • contactcenterinsights.authorizedConversations.create
  • contactcenterinsights.authorizedConversations.delete
  • contactcenterinsights.authorizedConversations.generateSignedAudio
  • contactcenterinsights.authorizedConversations.get
  • contactcenterinsights.authorizedConversations.list
  • contactcenterinsights.authorizedConversations.update
  • contactcenterinsights.authorizedConversations.upload
  • contactcenterinsights.authorizedFeedbackLabels.create
  • contactcenterinsights.authorizedFeedbackLabels.delete
  • contactcenterinsights.authorizedFeedbackLabels.download
  • contactcenterinsights.authorizedFeedbackLabels.get
  • contactcenterinsights.authorizedFeedbackLabels.list
  • contactcenterinsights.authorizedFeedbackLabels.update
  • contactcenterinsights.authorizedFeedbackLabels.upload
  • contactcenterinsights.authorizedNotes.create
  • contactcenterinsights.authorizedNotes.delete
  • contactcenterinsights.authorizedNotes.list
  • contactcenterinsights.authorizedNotes.update
  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list
  • contactcenterinsights.authorizedViewSets.create
  • contactcenterinsights.authorizedViewSets.delete
  • contactcenterinsights.authorizedViewSets.get
  • contactcenterinsights.authorizedViewSets.list
  • contactcenterinsights.authorizedViewSets.update
  • contactcenterinsights.authorizedViews.create
  • contactcenterinsights.authorizedViews.delete
  • contactcenterinsights.authorizedViews.get
  • contactcenterinsights.authorizedViews.getIamPolicy
  • contactcenterinsights.authorizedViews.list
  • contactcenterinsights.authorizedViews.setIamPolicy
  • contactcenterinsights.authorizedViews.update
  • contactcenterinsights.conversations.create
  • contactcenterinsights.conversations.delete
  • contactcenterinsights.conversations.export
  • contactcenterinsights.conversations.generateSignedAudio
  • contactcenterinsights.conversations.get
  • contactcenterinsights.conversations.list
  • contactcenterinsights.conversations.update
  • contactcenterinsights.conversations.upload
  • contactcenterinsights.datasetAnalyses.create
  • contactcenterinsights.datasetAnalyses.delete
  • contactcenterinsights.datasetAnalyses.get
  • contactcenterinsights.datasetAnalyses.list
  • contactcenterinsights.datasetConversations.create
  • contactcenterinsights.datasetConversations.delete
  • contactcenterinsights.datasetConversations.export
  • contactcenterinsights.datasetConversations.generateSignedAudio
  • contactcenterinsights.datasetConversations.get
  • contactcenterinsights.datasetConversations.list
  • contactcenterinsights.datasetConversations.update
  • contactcenterinsights.datasetConversations.upload
  • contactcenterinsights.datasetFeedbackLabels.create
  • contactcenterinsights.datasetFeedbackLabels.delete
  • contactcenterinsights.datasetFeedbackLabels.download
  • contactcenterinsights.datasetFeedbackLabels.get
  • contactcenterinsights.datasetFeedbackLabels.list
  • contactcenterinsights.datasetFeedbackLabels.update
  • contactcenterinsights.datasetFeedbackLabels.upload
  • contactcenterinsights.datasets.create
  • contactcenterinsights.datasets.delete
  • contactcenterinsights.datasets.get
  • contactcenterinsights.datasets.list
  • contactcenterinsights.datasets.update
  • contactcenterinsights.discoveries.delete
  • contactcenterinsights.discoveries.generate
  • contactcenterinsights.discoveries.get
  • contactcenterinsights.discoveries.list
  • contactcenterinsights.discoveries.update
  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list
  • contactcenterinsights.discoveryRevisions.create
  • contactcenterinsights.discoveryRevisions.get
  • contactcenterinsights.discoveryRevisions.list
  • contactcenterinsights.discoveryWorkspaces.delete
  • contactcenterinsights.discoveryWorkspaces.deploy
  • contactcenterinsights.discoveryWorkspaces.fetchTree
  • contactcenterinsights.discoveryWorkspaces.get
  • contactcenterinsights.discoveryWorkspaces.list
  • contactcenterinsights.discoveryWorkspaces.undeploy
  • contactcenterinsights.encryptionSpecs.get
  • contactcenterinsights.encryptionSpecs.initialize
  • contactcenterinsights.faqEntries.delete
  • contactcenterinsights.faqEntries.get
  • contactcenterinsights.faqEntries.list
  • contactcenterinsights.faqEntries.update
  • contactcenterinsights.faqModels.create
  • contactcenterinsights.faqModels.delete
  • contactcenterinsights.faqModels.get
  • contactcenterinsights.faqModels.list
  • contactcenterinsights.faqModels.update
  • contactcenterinsights.feedbackLabels.create
  • contactcenterinsights.feedbackLabels.delete
  • contactcenterinsights.feedbackLabels.download
  • contactcenterinsights.feedbackLabels.get
  • contactcenterinsights.feedbackLabels.list
  • contactcenterinsights.feedbackLabels.update
  • contactcenterinsights.feedbackLabels.upload
  • contactcenterinsights.issueModels.create
  • contactcenterinsights.issueModels.delete
  • contactcenterinsights.issueModels.deploy
  • contactcenterinsights.issueModels.export
  • contactcenterinsights.issueModels.get
  • contactcenterinsights.issueModels.import
  • contactcenterinsights.issueModels.list
  • contactcenterinsights.issueModels.undeploy
  • contactcenterinsights.issueModels.update
  • contactcenterinsights.issues.create
  • contactcenterinsights.issues.delete
  • contactcenterinsights.issues.get
  • contactcenterinsights.issues.list
  • contactcenterinsights.issues.update
  • contactcenterinsights.notes.create
  • contactcenterinsights.notes.delete
  • contactcenterinsights.notes.list
  • contactcenterinsights.notes.update
  • contactcenterinsights.operations.cancel
  • contactcenterinsights.operations.get
  • contactcenterinsights.operations.list
  • contactcenterinsights.phraseMatchers.create
  • contactcenterinsights.phraseMatchers.delete
  • contactcenterinsights.phraseMatchers.get
  • contactcenterinsights.phraseMatchers.list
  • contactcenterinsights.phraseMatchers.update
  • contactcenterinsights.qaQuestionTags.create
  • contactcenterinsights.qaQuestionTags.delete
  • contactcenterinsights.qaQuestionTags.get
  • contactcenterinsights.qaQuestionTags.list
  • contactcenterinsights.qaQuestionTags.update
  • contactcenterinsights.qaQuestions.create
  • contactcenterinsights.qaQuestions.delete
  • contactcenterinsights.qaQuestions.get
  • contactcenterinsights.qaQuestions.list
  • contactcenterinsights.qaQuestions.update
  • contactcenterinsights.qaScorecardRevisions.bulkUpdateQaQuestions
  • contactcenterinsights.qaScorecardRevisions.create
  • contactcenterinsights.qaScorecardRevisions.delete
  • contactcenterinsights.qaScorecardRevisions.deploy
  • contactcenterinsights.qaScorecardRevisions.get
  • contactcenterinsights.qaScorecardRevisions.list
  • contactcenterinsights.qaScorecardRevisions.tune
  • contactcenterinsights.qaScorecardRevisions.undeploy
  • contactcenterinsights.qaScorecards.create
  • contactcenterinsights.qaScorecards.delete
  • contactcenterinsights.qaScorecards.get
  • contactcenterinsights.qaScorecards.list
  • contactcenterinsights.qaScorecards.update
  • contactcenterinsights.settings.get
  • contactcenterinsights.settings.update
  • contactcenterinsights.views.create
  • contactcenterinsights.views.delete
  • contactcenterinsights.views.get
  • contactcenterinsights.views.list
  • contactcenterinsights.views.update
  • contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Gemini Enterprise for Customer Experience Agent EditorBeta

(roles/ces.agentEditor)

Full control over agent node structures, including instructions, tools, guardrails, callbacks, etc.

ces.agents.*

  • ces.agents.create
  • ces.agents.delete
  • ces.agents.get
  • ces.agents.list
  • ces.agents.update

ces.appVersions.get

ces.appVersions.list

ces.apps.get

ces.apps.list

ces.changelogs.*

  • ces.changelogs.get
  • ces.changelogs.list

ces.conversations.get

ces.conversations.list

ces.deployments.get

ces.deployments.list

ces.evaluationDatasets.get

ces.evaluationDatasets.list

ces.evaluationResults.get

ces.evaluationResults.list

ces.evaluationRuns.get

ces.evaluationRuns.list

ces.evaluations.get

ces.evaluations.list

ces.examples.*

  • ces.examples.create
  • ces.examples.delete
  • ces.examples.get
  • ces.examples.list
  • ces.examples.update

ces.guardrails.get

ces.guardrails.list

ces.locations.*

  • ces.locations.get
  • ces.locations.list

ces.operations.get

ces.operations.list

ces.sessions.*

  • ces.sessions.bidiRunSession
  • ces.sessions.runSession

ces.tools.execute

ces.tools.get

ces.tools.list

ces.toolsets.get

ces.toolsets.list

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedAssessments.get

contactcenterinsights.authorizedAssessments.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedNotes.list

contactcenterinsights.authorizedOperations.*

  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.*

  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Gemini Enterprise for Customer Experience App EditorBeta

(roles/ces.appEditor)

Full control over app-level settings, such as logging settings, audio/voice configurations, etc.

ces.agents.get

ces.agents.list

ces.appVersions.*

  • ces.appVersions.create
  • ces.appVersions.delete
  • ces.appVersions.get
  • ces.appVersions.list
  • ces.appVersions.restore

ces.apps.*

  • ces.apps.create
  • ces.apps.delete
  • ces.apps.export
  • ces.apps.get
  • ces.apps.import
  • ces.apps.list
  • ces.apps.update

ces.changelogs.*

  • ces.changelogs.get
  • ces.changelogs.list

ces.conversations.get

ces.conversations.list

ces.deployments.get

ces.deployments.list

ces.evaluationDatasets.get

ces.evaluationDatasets.list

ces.evaluationResults.get

ces.evaluationResults.list

ces.evaluationRuns.get

ces.evaluationRuns.list

ces.evaluations.get

ces.evaluations.list

ces.examples.get

ces.examples.list

ces.guardrails.get

ces.guardrails.list

ces.locations.*

  • ces.locations.get
  • ces.locations.list

ces.operations.get

ces.operations.list

ces.tools.get

ces.tools.list

ces.toolsets.get

ces.toolsets.list

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedAssessments.get

contactcenterinsights.authorizedAssessments.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedNotes.list

contactcenterinsights.authorizedOperations.*

  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.*

  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Gemini Enterprise for Customer Experience ClientBeta

(roles/ces.client)

Query access to Gemini Enterprise for Customer Experience agents.

ces.sessions.*

  • ces.sessions.bidiRunSession
  • ces.sessions.runSession

ces.tools.execute

Gemini Enterprise for Customer Experience Deployment EditorBeta

(roles/ces.deploymentEditor)

Ability to manage deployments and configure specific app versions.

ces.agents.get

ces.agents.list

ces.appVersions.get

ces.appVersions.list

ces.apps.get

ces.apps.list

ces.changelogs.*

  • ces.changelogs.get
  • ces.changelogs.list

ces.conversations.get

ces.conversations.list

ces.deployments.*

  • ces.deployments.create
  • ces.deployments.delete
  • ces.deployments.get
  • ces.deployments.list
  • ces.deployments.update

ces.evaluationDatasets.get

ces.evaluationDatasets.list

ces.evaluationResults.get

ces.evaluationResults.list

ces.evaluationRuns.get

ces.evaluationRuns.list

ces.evaluations.get

ces.evaluations.list

ces.examples.get

ces.examples.list

ces.guardrails.get

ces.guardrails.list

ces.locations.*

  • ces.locations.get
  • ces.locations.list

ces.operations.get

ces.operations.list

ces.tools.get

ces.tools.list

ces.toolsets.get

ces.toolsets.list

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedAssessments.get

contactcenterinsights.authorizedAssessments.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedNotes.list

contactcenterinsights.authorizedOperations.*

  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.*

  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Gemini Enterprise for Customer Experience Evals EditorBeta

(roles/ces.evalsEditor)

Full control over evaluation datasets, runs, and results.

ces.agents.get

ces.agents.list

ces.appVersions.get

ces.appVersions.list

ces.apps.get

ces.apps.list

ces.changelogs.*

  • ces.changelogs.get
  • ces.changelogs.list

ces.conversations.get

ces.conversations.list

ces.deployments.get

ces.deployments.list

ces.evaluationDatasets.*

  • ces.evaluationDatasets.create
  • ces.evaluationDatasets.delete
  • ces.evaluationDatasets.get
  • ces.evaluationDatasets.list
  • ces.evaluationDatasets.update

ces.evaluationResults.*

  • ces.evaluationResults.delete
  • ces.evaluationResults.get
  • ces.evaluationResults.list

ces.evaluationRuns.*

  • ces.evaluationRuns.delete
  • ces.evaluationRuns.get
  • ces.evaluationRuns.list

ces.evaluations.*

  • ces.evaluations.create
  • ces.evaluations.delete
  • ces.evaluations.get
  • ces.evaluations.list
  • ces.evaluations.update

ces.examples.get

ces.examples.list

ces.guardrails.get

ces.guardrails.list

ces.locations.*

  • ces.locations.get
  • ces.locations.list

ces.operations.get

ces.operations.list

ces.sessions.*

  • ces.sessions.bidiRunSession
  • ces.sessions.runSession

ces.tools.execute

ces.tools.get

ces.tools.list

ces.toolsets.get

ces.toolsets.list

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedAssessments.get

contactcenterinsights.authorizedAssessments.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedNotes.list

contactcenterinsights.authorizedOperations.*

  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.*

  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Gemini Enterprise for Customer Experience Guardrails EditorBeta

(roles/ces.guardrailsEditor)

Full control over safety settings and guardrails.

ces.agents.get

ces.agents.list

ces.appVersions.get

ces.appVersions.list

ces.apps.get

ces.apps.list

ces.changelogs.*

  • ces.changelogs.get
  • ces.changelogs.list

ces.conversations.get

ces.conversations.list

ces.deployments.get

ces.deployments.list

ces.evaluationDatasets.get

ces.evaluationDatasets.list

ces.evaluationResults.get

ces.evaluationResults.list

ces.evaluationRuns.get

ces.evaluationRuns.list

ces.evaluations.get

ces.evaluations.list

ces.examples.get

ces.examples.list

ces.guardrails.*

  • ces.guardrails.create
  • ces.guardrails.delete
  • ces.guardrails.get
  • ces.guardrails.list
  • ces.guardrails.update

ces.locations.*

  • ces.locations.get
  • ces.locations.list

ces.operations.get

ces.operations.list

ces.sessions.*

  • ces.sessions.bidiRunSession
  • ces.sessions.runSession

ces.tools.execute

ces.tools.get

ces.tools.list

ces.toolsets.get

ces.toolsets.list

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedAssessments.get

contactcenterinsights.authorizedAssessments.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedNotes.list

contactcenterinsights.authorizedOperations.*

  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.*

  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Gemini Enterprise for Customer Experience Security Settings EditorBeta

(roles/ces.securitySettingsEditor)

Full control over security settings.

ces.agents.get

ces.agents.list

ces.appVersions.get

ces.appVersions.list

ces.apps.get

ces.apps.list

ces.changelogs.*

  • ces.changelogs.get
  • ces.changelogs.list

ces.conversations.get

ces.conversations.list

ces.deployments.get

ces.deployments.list

ces.evaluationDatasets.get

ces.evaluationDatasets.list

ces.evaluationResults.get

ces.evaluationResults.list

ces.evaluationRuns.get

ces.evaluationRuns.list

ces.evaluations.get

ces.evaluations.list

ces.examples.get

ces.examples.list

ces.guardrails.get

ces.guardrails.list

ces.locations.*

  • ces.locations.get
  • ces.locations.list

ces.operations.get

ces.operations.list

ces.tools.get

ces.tools.list

ces.toolsets.get

ces.toolsets.list

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedAssessments.get

contactcenterinsights.authorizedAssessments.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedNotes.list

contactcenterinsights.authorizedOperations.*

  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.*

  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Customer Engagement Suite Service Agent

(roles/ces.serviceAgent)

Allows Customer Engagement Suite Service Account to access to dependent resources.

Warning: Do not grant service agent roles to any principals exceptservice agents.

aiplatform.endpoints.get

aiplatform.endpoints.predict

aiplatform.extensions.execute

aiplatform.extensions.get

aiplatform.models.get

aiplatform.ragCorpora.*

  • aiplatform.ragCorpora.create
  • aiplatform.ragCorpora.delete
  • aiplatform.ragCorpora.get
  • aiplatform.ragCorpora.list
  • aiplatform.ragCorpora.query
  • aiplatform.ragCorpora.update

aiplatform.ragFiles.*

  • aiplatform.ragFiles.delete
  • aiplatform.ragFiles.get
  • aiplatform.ragFiles.import
  • aiplatform.ragFiles.list
  • aiplatform.ragFiles.upload

bigquery.datasets.create

bigquery.datasets.get

bigquery.datasets.updateTag

bigquery.jobs.create

bigquery.tables.create

bigquery.tables.get

bigquery.tables.getData

bigquery.tables.update

bigquery.tables.updateData

ces.appVersions.create

ces.appVersions.get

ces.apps.get

ces.evaluationResults.get

ces.evaluationRuns.get

ces.operations.get

ces.sessions.*

  • ces.sessions.bidiRunSession
  • ces.sessions.runSession

ces.tools.execute

cloudfunctions.functions.invoke

connectors.actions.*

  • connectors.actions.execute
  • connectors.actions.list

connectors.connections.executeSqlQuery

connectors.connections.generateOpenAPISpec

connectors.connections.get

connectors.entities.*

  • connectors.entities.create
  • connectors.entities.delete
  • connectors.entities.deleteEntitiesWithConditions
  • connectors.entities.get
  • connectors.entities.list
  • connectors.entities.update
  • connectors.entities.updateEntitiesWithConditions

connectors.entityTypes.list

connectors.operations.get

connectors.versions.get

contactcenterinsights.analyses.*

  • contactcenterinsights.analyses.create
  • contactcenterinsights.analyses.delete
  • contactcenterinsights.analyses.get
  • contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.*

  • contactcenterinsights.analysisRules.create
  • contactcenterinsights.analysisRules.delete
  • contactcenterinsights.analysisRules.get
  • contactcenterinsights.analysisRules.list
  • contactcenterinsights.analysisRules.update

contactcenterinsights.datasetAnalyses.create

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.discoveries.generate

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.faqModels.create

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.qaQuestions.*

  • contactcenterinsights.qaQuestions.create
  • contactcenterinsights.qaQuestions.delete
  • contactcenterinsights.qaQuestions.get
  • contactcenterinsights.qaQuestions.list
  • contactcenterinsights.qaQuestions.update

contactcenterinsights.qaScorecardRevisions.create

contactcenterinsights.qaScorecardRevisions.delete

contactcenterinsights.qaScorecardRevisions.deploy

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecardRevisions.tune

contactcenterinsights.qaScorecardRevisions.undeploy

contactcenterinsights.qaScorecards.*

  • contactcenterinsights.qaScorecards.create
  • contactcenterinsights.qaScorecards.delete
  • contactcenterinsights.qaScorecards.get
  • contactcenterinsights.qaScorecards.list
  • contactcenterinsights.qaScorecards.update

dialogflow.sessions.*

  • dialogflow.sessions.detectIntent
  • dialogflow.sessions.streamingDetectIntent

discoveryengine.collections.list

discoveryengine.dataStores.create

discoveryengine.dataStores.get

discoveryengine.dataStores.list

discoveryengine.documents.create

discoveryengine.documents.get

discoveryengine.documents.import

discoveryengine.documents.list

discoveryengine.documents.update

discoveryengine.engines.create

discoveryengine.engines.delete

discoveryengine.engines.get

discoveryengine.engines.update

discoveryengine.schemas.get

discoveryengine.schemas.list

discoveryengine.servingConfigs.search

dlp.deidentifyTemplates.get

dlp.deidentifyTemplates.list

dlp.inspectTemplates.get

dlp.inspectTemplates.list

dlp.kms.encrypt

dlp.locations.*

  • dlp.locations.get
  • dlp.locations.list

integrations.integrationVersions.get

integrations.integrations.generateOpenApiSpec

integrations.integrations.get

integrations.integrations.invoke

logging.logEntries.create

logging.logEntries.route

run.jobs.run

run.routes.invoke

serviceusage.services.use

storage.objects.create

storage.objects.delete

storage.objects.get

storage.objects.update

Gemini Enterprise for Customer Experience Tools EditorBeta

(roles/ces.toolsEditor)

Full control over tools and toolsets.

ces.agents.get

ces.agents.list

ces.appVersions.get

ces.appVersions.list

ces.apps.get

ces.apps.list

ces.changelogs.*

  • ces.changelogs.get
  • ces.changelogs.list

ces.conversations.get

ces.conversations.list

ces.deployments.get

ces.deployments.list

ces.evaluationDatasets.get

ces.evaluationDatasets.list

ces.evaluationResults.get

ces.evaluationResults.list

ces.evaluationRuns.get

ces.evaluationRuns.list

ces.evaluations.get

ces.evaluations.list

ces.examples.get

ces.examples.list

ces.guardrails.get

ces.guardrails.list

ces.locations.*

  • ces.locations.get
  • ces.locations.list

ces.operations.get

ces.operations.list

ces.sessions.*

  • ces.sessions.bidiRunSession
  • ces.sessions.runSession

ces.tools.*

  • ces.tools.create
  • ces.tools.delete
  • ces.tools.execute
  • ces.tools.get
  • ces.tools.list
  • ces.tools.update

ces.toolsets.*

  • ces.toolsets.create
  • ces.toolsets.delete
  • ces.toolsets.get
  • ces.toolsets.list
  • ces.toolsets.update

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedAssessments.get

contactcenterinsights.authorizedAssessments.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedNotes.list

contactcenterinsights.authorizedOperations.*

  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.*

  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Gemini Enterprise for Customer Experience ViewerBeta

(roles/ces.viewer)

Read only access to Gemini Enterprise for Customer Experience resources.

ces.agents.get

ces.agents.list

ces.appVersions.get

ces.appVersions.list

ces.apps.get

ces.apps.list

ces.changelogs.*

  • ces.changelogs.get
  • ces.changelogs.list

ces.conversations.get

ces.conversations.list

ces.deployments.get

ces.deployments.list

ces.evaluationDatasets.get

ces.evaluationDatasets.list

ces.evaluationResults.get

ces.evaluationResults.list

ces.evaluationRuns.get

ces.evaluationRuns.list

ces.evaluations.get

ces.evaluations.list

ces.examples.get

ces.examples.list

ces.guardrails.get

ces.guardrails.list

ces.locations.*

  • ces.locations.get
  • ces.locations.list

ces.operations.get

ces.operations.list

ces.tools.get

ces.tools.list

ces.toolsets.get

ces.toolsets.list

contactcenterinsights.analyses.get

contactcenterinsights.analyses.list

contactcenterinsights.analysisRules.get

contactcenterinsights.analysisRules.list

contactcenterinsights.assessmentRules.get

contactcenterinsights.assessmentRules.list

contactcenterinsights.assessments.get

contactcenterinsights.assessments.list

contactcenterinsights.authorizedAnalyses.get

contactcenterinsights.authorizedAnalyses.list

contactcenterinsights.authorizedAssessments.get

contactcenterinsights.authorizedAssessments.list

contactcenterinsights.authorizedConversations.generateSignedAudio

contactcenterinsights.authorizedConversations.get

contactcenterinsights.authorizedConversations.list

contactcenterinsights.authorizedFeedbackLabels.get

contactcenterinsights.authorizedFeedbackLabels.list

contactcenterinsights.authorizedNotes.list

contactcenterinsights.authorizedOperations.*

  • contactcenterinsights.authorizedOperations.get
  • contactcenterinsights.authorizedOperations.list

contactcenterinsights.authorizedViewSets.get

contactcenterinsights.authorizedViewSets.list

contactcenterinsights.authorizedViews.get

contactcenterinsights.authorizedViews.list

contactcenterinsights.conversations.generateSignedAudio

contactcenterinsights.conversations.get

contactcenterinsights.conversations.list

contactcenterinsights.datasetAnalyses.get

contactcenterinsights.datasetAnalyses.list

contactcenterinsights.datasetConversations.generateSignedAudio

contactcenterinsights.datasetConversations.get

contactcenterinsights.datasetConversations.list

contactcenterinsights.datasetFeedbackLabels.get

contactcenterinsights.datasetFeedbackLabels.list

contactcenterinsights.datasets.get

contactcenterinsights.datasets.list

contactcenterinsights.discoveries.get

contactcenterinsights.discoveries.list

contactcenterinsights.discoveryResults.*

  • contactcenterinsights.discoveryResults.get
  • contactcenterinsights.discoveryResults.list

contactcenterinsights.discoveryRevisions.get

contactcenterinsights.discoveryRevisions.list

contactcenterinsights.discoveryWorkspaces.fetchTree

contactcenterinsights.discoveryWorkspaces.get

contactcenterinsights.discoveryWorkspaces.list

contactcenterinsights.encryptionSpecs.get

contactcenterinsights.faqEntries.get

contactcenterinsights.faqEntries.list

contactcenterinsights.faqModels.get

contactcenterinsights.faqModels.list

contactcenterinsights.feedbackLabels.download

contactcenterinsights.feedbackLabels.get

contactcenterinsights.feedbackLabels.list

contactcenterinsights.issueModels.get

contactcenterinsights.issueModels.list

contactcenterinsights.issues.get

contactcenterinsights.issues.list

contactcenterinsights.notes.list

contactcenterinsights.operations.get

contactcenterinsights.operations.list

contactcenterinsights.phraseMatchers.get

contactcenterinsights.phraseMatchers.list

contactcenterinsights.qaQuestionTags.get

contactcenterinsights.qaQuestionTags.list

contactcenterinsights.qaQuestions.get

contactcenterinsights.qaQuestions.list

contactcenterinsights.qaScorecardRevisions.get

contactcenterinsights.qaScorecardRevisions.list

contactcenterinsights.qaScorecards.get

contactcenterinsights.qaScorecards.list

contactcenterinsights.settings.get

contactcenterinsights.views.get

contactcenterinsights.views.list

contactcenterinsights.visibilityLabels.list

resourcemanager.projects.get

resourcemanager.projects.list

Gemini Enterprise for Customer Experience permissions

PermissionIncluded in roles

ces.agents.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

ces.agents.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

ces.agents.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.agents.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.agents.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

ces.appVersions.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.appVersions.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

ces.appVersions.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.appVersions.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.appVersions.restore

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

ces.apps.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

ces.apps.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

ces.apps.export

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Support User (roles/iam.supportUser)

ces.apps.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.apps.import

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

ces.apps.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.apps.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

ces.changelogs.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.changelogs.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.conversations.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

ces.conversations.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.conversations.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.deployments.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

ces.deployments.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

ces.deployments.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.deployments.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.deployments.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

ces.evaluationDatasets.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

ces.evaluationDatasets.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

ces.evaluationDatasets.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.evaluationDatasets.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.evaluationDatasets.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

ces.evaluationResults.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

ces.evaluationResults.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.evaluationResults.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.evaluationRuns.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

ces.evaluationRuns.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.evaluationRuns.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.evaluations.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

ces.evaluations.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

ces.evaluations.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.evaluations.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.evaluations.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

ces.examples.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

ces.examples.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

ces.examples.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.examples.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.examples.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

ces.guardrails.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

ces.guardrails.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

ces.guardrails.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.guardrails.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.guardrails.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

ces.locations.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.locations.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.operations.cancel

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

ces.operations.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

ces.operations.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.operations.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.sessions.bidiRunSession

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience Client (roles/ces.client)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.sessions.runSession

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience Client (roles/ces.client)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.tools.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

ces.tools.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

ces.tools.execute

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience Client (roles/ces.client)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Service agent roles

Warning: Don't grant service agent roles to any principals exceptservice agents.

ces.tools.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.tools.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.tools.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

ces.toolsets.create

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

ces.toolsets.delete

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

ces.toolsets.get

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Support User (roles/iam.supportUser)

ces.toolsets.list

Owner (roles/owner)

Editor (roles/editor)

Viewer (roles/viewer)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Agent Editor (roles/ces.agentEditor)

Gemini Enterprise for Customer Experience App Editor (roles/ces.appEditor)

Gemini Enterprise for Customer Experience Deployment Editor (roles/ces.deploymentEditor)

Gemini Enterprise for Customer Experience Evals Editor (roles/ces.evalsEditor)

Gemini Enterprise for Customer Experience Guardrails Editor (roles/ces.guardrailsEditor)

Gemini Enterprise for Customer Experience Security Settings Editor (roles/ces.securitySettingsEditor)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

Gemini Enterprise for Customer Experience Viewer (roles/ces.viewer)

Security Admin (roles/iam.securityAdmin)

Security Auditor (roles/iam.securityAuditor)

Security Reviewer (roles/iam.securityReviewer)

Support User (roles/iam.supportUser)

ces.toolsets.update

Owner (roles/owner)

Editor (roles/editor)

Gemini Enterprise for Customer Experience Admin (roles/ces.admin)

Gemini Enterprise for Customer Experience Tools Editor (roles/ces.toolsEditor)

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Last updated 2026-02-19 UTC.