Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7coverage, phone support, and access to a technical support manager. For more information,seeCloud Customer Care.

To try a DataprocPrivate Preview feature:You can contact your Google Cloud Sales representative to have your project(s)added to an allowlist for a specific feature.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Dataproc onStack Overflow.Use the taggoogle-cloud-dataproc for questions aboutDataproc. This tag not only receives responses from theStack Overflow community, but also from Google engineers, who monitor the tagand offer unofficial support.

Discuss Dataproc

Join thecloud-dataproc-discussGoogle group to discuss Dataproc and receiveDataproc announcements and updates.

You can also visit the Google CloudSlack community to discussDataproc and other Google Cloud products. If you haven'talready joined,use this form to sign up.For Dataproc, join the#dataprocchannel.

Check the Cloud Dataproc FAQ

See theCloud Dataproc FAQfor common Dataproc questions and answers.

File bugs or feature requests

We welcome your feedback, which you can send todataproc-feedback@google.com.If you are reporting a bug or error, please include the following information in your message:

• What happened? What did you expect to happen?
• How can we reproduce the problem?
• Please provide any additional information.

You can also use theGoogle CloudIssueTrackerto search Dataproc issues and file a bug or feature request.