We promote competition and fair trading in markets. This benefits you, whether you’re a consumer or run a business.Follow us if you’re interested in consumer rights, small business advice and how we stop conduct that’s anti-competitive or harmful to you. We also share exciting job opportunities within our agency.This is an official account of the Australian Competition and Consumer Commission (ACCC).

Website

http://www.accc.gov.au

External link for ACCC

Industry

Government Administration

Company size

501-1,000 employees

Headquarters

Canberra, ACT

Type

Government Agency

Founded

1995

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  Petrol is an essential good for most households, and there is no way of knowing what you're putting in your tank other than relying on the signage provided by the retailer.The Federal Court has ordered Mobil Oil Australia to pay $16 million in penalties for making false or misleading representations about the fuel sold at 9 petrol stations in north and central Queensland, in breach of the Australian Consumer Law.Mobil admitted that for varying periods between August 2020 and July 2024 it made false or misleading claims to consumers through branding and signage which indicated that the fuel being sold was 'Mobil Synergy Fuel' containing certain additives. In fact, Mobil Synergy Fuel was not sold at these 9 sites, and the fuel supplied at these sites was the same or substantially the same as unadditised fuel at other non-Mobil retail sites.Mobil also admitted that it made false or misleading representations to consumers through a range of signage and branding at the 9 petrol stations that promoted the benefits of Mobil Synergy Fuel."We consider it very likely that some people chose to fill up at these petrol stations because they thought they were getting a different quality of petrol with particular benefits for their car." -Mick Keogh, ACCC Deputy Chair.Read more:https://brnw.ch/21x007J

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  How do competition regulators keep pace as markets, technology and economies evolve? 💭Earlier this month,Gina Cass-Gottlieb, ACCC Chair, andRachel Burgess, Executive Director of International Engagement, joined senior leaders in Tokyo for the 20th East Asia Top Level Officials' Meeting on Competition Policy (EATOP) and the 17th East Asia Conference (EAC).Hosted this year by theJapan Fair Trade Commission in collaboration with the Asian Development Bank Institute (ADBI) andAsian Development Bank (ADB), this gathering celebrated a significant 20-year milestone for EATOP. For two decades, this forum has been essential for strengthening cooperation across East and Southeast Asia.A central focus this year was the advancement of digital competition policy. Leaders explored how emerging tools like artificial intelligence can be used to tackle anti-competitive conduct.During a dedicated panel session on the use of economic analysis, Gina shared how the ACCC navigates the practical challenges of competition enforcement, highlighting the importance of clear and transparent data.Gina also emphasised that as our economies and markets evolve, deepening cooperation with our regional partners is key to building our collective expertise.By aligning our strategies today, we are ensuring that the markets of tomorrow remain fair, open, and driven by innovation for the benefit of consumers across the region.

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  Today, ACCC andAustralian Energy Regulator (AER) employees gathered across our offices to mark the launch of the ACCC and AER's new Reconciliation Action Plan (RAP). The RAP reflects our ongoing commitment to strengthening relationships, building respect and expanding opportunities for First Nations peoples across our organisation.Launching the RAP on the anniversary of the National Apology provided an important moment to acknowledge the profound grief and loss experienced by Aboriginal and Torres Strait Islander peoples, particularly the Stolen Generations, and to reaffirm our responsibility to contribute to meaningful reconciliation. We were grateful to hear from Professor Mark Rose, whose insights on embedding First Nations culture and knowledge into organisational practice will help guide the implementation of our RAP. This launch represents a shared commitment across the ACCC and AER, supported by our Senior Reconciliation Champions, to continue strengthening unity, respect and cultural capability throughout our work.

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  Love might be complicated, but good business practices don't have to be - and funnily enough, the same rules tend to keep both on track.❤️ Fairness and honesty - whether you're choosing a partner or selling a product.❤️ What you see should be what you get - no false claims, no catfishing.❤️ If something goes wrong, talk it out - problem‑solving beats stonewalling every time.❤️ No pressure tactics - nobody likes being rushed into a commitment.❤️ No misuse of power - in love or in markets, balance matters.But if you're here for dating tips... we might not be your perfect match.If you're here for competition, fair trading, and consumer protection - now we’re talking.Learn more about what we do:https://lnkd.in/g_VWGmeE

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  Participants in the National Disability Insurance Scheme (NDIS) are being targeted by NDIS providers' deceptive advertising practices and other behaviours banned by consumer law, a new report has found.Working in a taskforce with theNational Disability Insurance Agency (NDIA) and theNDIS Quality and Safeguards Commission, we have identified trends of problematic conduct that may breach the Australian Consumer Law, including instances of providers wrongly charging for essential disability support products that were not supplied as agreed and falsely claiming services or products are 'NDIS-approved or eligible for NDIS funding', when this is not the case. Whilst practices are not universal, the scale and types of complaints we’re hearing about is concerning."Harm [from consumer law breaches] can range from financial loss and life-limiting impacts, to compromising the safety and physical wellbeing of NDIS participants. Such conduct is completely unacceptable and the ACCC will continue to work with taskforce agencies to protect NDIS participants, educate and hold providers that continue to do the wrong thing accountable." -Catriona Lowe, ACCC Deputy Chair.Find out more about our action in this space:https://brnw.ch/21wZNxK

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  Ready to use your legal expertise to shape some of the most influential decisions affecting consumers and businesses across Australia?We're looking for a Senior Lawyer or Principal Lawyer (EL1/EL2) to join our Specialist Advice & Services division - where every day brings new challenges, meaningful work, and the chance to contribute to outcomes that truly matter.In this role, you'll analyse information, submissions and evidence, provide strategic legal advice on litigation, and assist project teams in evidence gathering. If you’re passionate about competition law, excited by complex legal problem‑solving, and want to make a tangible impact, this might be the perfect next step.Applications close Sunday 15 February - apply now:https://brnw.ch/21wZHtY

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  Are you an online business? 🖥️Just because you're not bricks and mortar doesn't mean consumer law doesn't apply.Make sure you know the rules:https://brnw.ch/21wZDkZ

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  Do you want to contribute to one of the Australian Government's key digital policy initiatives and help build a leading digital economy and society? 💡We're looking for Assistant Directors to join our Consumer Data Right division in both our Business Operations and Technology Delivery streams.To succeed, you'll have demonstrated leadership skills in a fast-paced and people-centred role, experience managing competing priorities, and stakeholder management and interpersonal skills.An added bonus: you've got a strong understanding of the policy intent and regulatory framework behind the Consumer Data Right.Applications close Sunday 8 February - apply now:https://brnw.ch/21wZvBv

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  Join us in Sydney on the 19th of February asCEDA - Committee for Economic Development of Australia presents our ChairGina Cass-Gottlieb delivering her annual address on our compliance and enforcement priorities for the year ahead.Be part of an audience of leaders from business, government, and the community for this exclusive address, with insights on the ACCC's evolving right-sized regulatory focus, enforcement challenges, and emerging sector priorities - including cost of living, the digital economy, sustainability, and fair-trading practices.Register now to secure your place:https://brnw.ch/21wZruC

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  Lead the team shaping how Australians interact with digital platforms. 🖥️We're recruiting an Executive Director in our Digital Markets Branch to guide complex, high‑impact work on digital platforms regulation.To succeed in this role, you'll bring 5+ years of experience in digital platform markets or regulation in similar markets, proven experience with legislative development, or legal or economic analysis, and demonstrated experience leading a team or a similar role in a fast-paced and large complex people-centred organisation.Come work with us, where smart and dedicated people from all walks of life collaborate to work on meaningful matters.Applications close Sunday 1 February. 🔗 Apply now:https://brnw.ch/21wZjBp

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