Volunteer Retention, Burnout and Dropout in Online Voluntary Organizations: Stress, Conflict and Retirement of Wikipedians

@article{Konieczny2018VolunteerRB,  title={Volunteer Retention, Burnout and Dropout in Online Voluntary Organizations: Stress, Conflict and Retirement of Wikipedians},  author={Piotr Konieczny},  journal={Research in Social Movements, Conflicts and Change},  year={2018},  url={https://api.semanticscholar.org/CorpusID:155122668}}
This study investigates why contributors to online volunteer organizations reduce activity or discontinue volunteering. First, this analysis, based on a survey of over a 100 English Wikipedia’s volunteers with the highest edit count, identifies a gap in the research on volunteers burnout/dropout, namely the importance of interpersonal conflict as an understudied yet highly significant factor. Second, this analysis has practical implications for the sustainability of the Wikipedia project. Third… 

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Authors Note

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