E-Commerce

Commerce is increasingly melding bricks, clicks and multiple sales channels.

Analysis & Opinion

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Why more consumers prefer AI-enhanced shopping - and still expect the human touch

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How small businesses can survive AI shopping: 7 essential steps

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Product Research

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How-to Guides

Practical tips, tricks, and advice for getting things done

I tried Amazon's new AI assistant, and I'm never shopping without it again

I tried Instacart in ChatGPT and ordered cookie ingredients for delivery - in minutes

I just ordered Instacart delivery through ChatGPT using a few simple prompts - here's how

How to shop with AI: 6 ways I deal hunt, price track, and let agents buy for me

How to shop with AI: 6 ways I find deals, price track, and let agents buy for me

Latest

Why more consumers prefer AI-enhanced shopping - and still expect the human touch2 weeks ago

We tested the best e-commerce softwares to go from product idea to first sale2 weeks ago

You can still claim your refund in Amazon's $2.5 billion Prime settlement - here's how2 weeks ago

I tried Amazon's new AI assistant, and I'm never shopping without it again1 month ago

I saw a drone deliver pies in Atlanta, and it was an uncannily brilliant experience1 month ago

Why more consumers prefer AI-enhanced shopping - and still expect the human touch

Consumers are favoring brands that leverage AI agents to deliver transparency, confidence, and highly personalized assistance.

We tested the best e-commerce softwares to go from product idea to first sale

You can still claim your refund in Amazon's $2.5 billion Prime settlement - here's how

I tried Amazon's new AI assistant, and I'm never shopping without it again

I saw a drone deliver pies in Atlanta, and it was an uncannily brilliant experience

Why more consumers prefer AI-enhanced shopping - and still expect the human touch

Consumers are favoring brands that leverage AI agents to deliver transparency, confidence, and highly personalized assistance.

2 weeks ago by Vala Afshar in Business

We tested the best e-commerce softwares to go from product idea to first sale

ZDNET tested the most reliable e-commerce software to help you build your store, manage payments, automate shipping, and scale your business faster in 2026.

2 weeks ago by Pawan Singh in Services & Software

You can still claim your refund in Amazon's $2.5 billion Prime settlement - here's how

The FTC says Amazon tricked customers into signing up for a Prime subscription and made it difficult to cancel. Check if you're eligible for a payout.

2 weeks ago by Artie Beaty in Amazon

I tried Amazon's new AI assistant, and I'm never shopping without it again

Did you know Amazon's Rufus AI tool can alert you to price drops and even snag deals for you? That's just one of several game-changing features.

1 month ago by Lance Whitney in Artificial Intelligence

I saw a drone deliver pies in Atlanta, and it was an uncannily brilliant experience

Wing and Walmart's partnership has expanded to the metro Atlanta area, with other cities in its direct line of sight.

1 month ago by Jada Jones in Innovation

Attention, shoppers: Visa has a plan to tell real agents from bad bots

How can merchants trust agentic transactions? Visa and Akamai's partnership is here to help.

1 month ago by Sabrina Ortiz in Artificial Intelligence

Festive fairy lights with glowing red and yellow bulbs on thin wires, shining beautifully in darkness. Perfect for Christmas, New Year, and holiday decoration concepts.

Beware of 'gift card draining' and two other top holiday scams, US Treasury warns

Here's how to spot the most common scams this holiday season, before it's too late. Plus, tips to protect yourself.

2 months ago by Lance Whitney in Security

I just ordered Instacart delivery through ChatGPT using a few simple prompts - here's how

It's fast and easy, and it all happens inside ChatGPT, with no Instacart+ required.

2 months ago by Elyse Betters Picaro in Artificial Intelligence

This Alexa+ update can track deals and buy for you when the price drops - here's how

There's also a new Shopping Essentials hub for lists, orders, and delivery tracking - all just a voice command away.

2 months ago by Maria Diaz in Smart Assistants

How to shop with AI: 6 ways I find deals, price track, and let agents buy for me

Forget the old way of shopping. In 2025, AI can help you find the right product for the best price in minutes. Here's how.

2 months ago by Elyse Betters Picaro in Artificial Intelligence

Use Google Play? You might get a cash payout from this $700 million settlement soon

If you made a Google Play purchase between 2016 and 2023, and your account was located in the US, you're a part of the settlement. Here's what to expect.

2 months ago by Artie Beaty in Google

Amazon blocks ChatGPT's shopping tools - how this may affect your holiday buying

Amazon puts ChatGPT on the naughty list, blocking shopping access - what we know

Amazon has cut off access to ChatGPT's shopping bots. You'll have to do your own shopping and buying directly on Amazon.

2 months ago by Lance Whitney in Artificial Intelligence

This ghost tapping scam can steal money from your mobile wallet or card - how to block it

Scammers or fake vendors can exploit tap-to-pay and NFC transactions to steal money from your credit card or mobile wallet. Here's what you need to know to stop them.

2 months ago by Lance Whitney in Security

You can't hide your Amazon orders in a shared account anymore - but here's a workaround

If you're ordering gifts from Amazon this holiday season, beware of this feature change.

2 months ago by Artie Beaty in E-Commerce

How small businesses can survive AI shopping: 7 essential steps

With AI shopping agents quietly changing how we buy stuff, SMBs must adapt quickly or risk becoming invisible online.

3 months ago by David Gewirtz in E-Commerce

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E-Commerce

Analysis & Opinion

Product Research

How-to Guides

Latest

More

Why more consumers prefer AI-enhanced shopping - and still expect the human touch

We tested the best e-commerce softwares to go from product idea to first sale

You can still claim your refund in Amazon's $2.5 billion Prime settlement - here's how

I tried Amazon's new AI assistant, and I'm never shopping without it again

I saw a drone deliver pies in Atlanta, and it was an uncannily brilliant experience

Attention, shoppers: Visa has a plan to tell real agents from bad bots

Beware of 'gift card draining' and two other top holiday scams, US Treasury warns

I just ordered Instacart delivery through ChatGPT using a few simple prompts - here's how

This Alexa+ update can track deals and buy for you when the price drops - here's how

How to shop with AI: 6 ways I find deals, price track, and let agents buy for me

Use Google Play? You might get a cash payout from this $700 million settlement soon

Amazon puts ChatGPT on the naughty list, blocking shopping access - what we know

This ghost tapping scam can steal money from your mobile wallet or card - how to block it

You can't hide your Amazon orders in a shared account anymore - but here's a workaround

How small businesses can survive AI shopping: 7 essential steps