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Overview | |
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Franchise(s) |
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Main region(s) |
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Stations operated | 238 |
Parent company |
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Reporting mark | GN, GX, SN, TL |
Other | |
Website | gtrailway |
Govia Thameslink Railway (GTR) is a Britishtrain operating company that operates theTSGN rail franchise. Within the franchise, GTR runs trains under the sub-brands:Thameslink,Great Northern,Southern, andGatwick Express. GTR is a subsidiary ofGovia, which is itself ajoint venture between the BritishGo-Ahead Group (65%) and French companyKeolis (35%).
The franchise was awarded, after repeated delays, to Govia Thameslink Railway on 23 May 2014. On 14 September 2014, GTR took over operations for the prior franchiseeFirst Capital Connect; during July 2015, both Southern and Gatwick Express operations were integrated into GTR. This change made it the largest rail franchise in terms of passengers, staff and fleet in the UK. The franchise has an unusual structure involving a management contract that sees all fare revenues going straight to theDepartment for Transport (DfT), which in turn pays GTR fixed amounts that add up to £8.9 billion across its first seven years of operation.
GTR introduced several fleets of new trains, including theClass 387,Class 700, andClass 717. In terms of infrastructure, Govia planned to invest £50 million into the 239 stations it manages to improve accessibility, replace information systems, and increase staffing hours, alongside general redevelopment work. Various measures at increasing capacity and improving service were also planned, such as the doubling of overnight Thameslink services, half-hourly King's Lynn to London services, and extending theOyster card network.
As early as June 2016, GTR was facing public criticism from officials over its performance, including calls from theMayor of LondonSadiq Khan for it to be stripped of the franchise. In May 2018, the company introduced a new timetable which included the first regular services through theCanal Tunnels and to other new destinations previously not served by Thameslink; however, aninterim timetable that ran fewer trains had to be adopted due to frequent service issues. In response to the significant decline of passenger travel amid theCOVID-19 pandemic, GTR considerably curtailed its services by mid-2020. GTR is one of several train operators that experienced severe disruption of services due to the2022–2024 United Kingdom railway strikes.
During 2006, theThameslink andGreat Northern services were merged into a single franchise due to the upcomingThameslink Programme. In 2012, the British government announced that services ofFirst Capital Connect,Southern (withGatwick Express) and someSoutheastern routes would be merged into a singleThameslink, Southern and Great Northern franchise (TSGN).[2] The Invitation to Tender was to have been issued in October 2012, with the successful bidder announced during Spring 2013 and TSGN originally due to start in September 2013. However, following the collapse of theInterCity West Coast re-franchising process, it was decided to enact a temporary freeze on all franchising competitions until January 2013.[3]
In January 2013, the government announced that it would extend the existing contract through to March 2014, and that it intended to negotiate withFirstGroup to operate the franchise under a management contract for up to two years.[4] In March 2013, theSecretary of State for Transport announced that the franchise would be extended again to run up to 13 September 2014, and that the future franchise would be a management-style contract due to the level of investment and change on the route.[5] During September 2013, a revised invitation to tender was issued.[6] On 23 May 2014, it was announced that Govia Thameslink Railway had been awarded the franchise.[7][8][9]
On 14 September 2014, Govia Thameslink Railway (GTR) took over services fromFirst Capital Connect; at the commencement of operations, it served 122 stations and operated a fleet of 226 trains.[10] The separateThameslink andGreat Northern brands were maintained upon the GTR takeover. During December 2014, full control was taken of the Sevenoaks Thameslink service, previously operated jointly withSoutheastern. During July 2015, both Southern and Gatwick Express became a part of GTR, making it the largest rail franchise in terms of passengers, staff and fleet in the UK.[11][12]
The franchise has an unusual structure: it is a management contract where fare income does not go to GTR. Under their original contract, theDepartment for Transport pays GTR £8.9 billion over the first seven-year period and receives all revenue.[13] Consequently, the company carries less revenue risk. This form of franchise was chosen because of long-term engineering works anticipated around London, which would be a significant challenge to organise within the normal form of franchise.[14][15]
During December 2015, GTR announced that the majority of its ticket prices would be frozen, and that the average fare rise for the coming year would be only 0.8%.[16]
In June 2016, amongst criticism of the performance of its services, Go-Ahead warned of lower than anticipated profits on the franchises, leading to 18% drop in the Go-Ahead share price. Passengers had previously rated its Thameslink service as the worst in the country. Only 20% of Southern trains arrived on time in the year from April 2015 to March 2016, and there was an ongoing industrial dispute overdriver-only operated trains.[17][18][19] On 12 July 2016, after 15% of Southern services were cancelled for a period of weeks to improve service reliability,Mayor of LondonSadiq Khan called for GTR to be stripped of the franchise.[20] On 15 July 2016, citing the issues, Rail MinisterClaire Perry resigned from her position.[21]
In response to the significant decline of passenger travel amid theCOVID-19 pandemic, GTR considerably curtailed its services by mid-2020.[22][23] Between 30 March 2020 and 3 April 2022, Gatwick Express services were suspended.[24][25]
In March 2022, following changes made due to COVID-19, the DfT gave GTR a direct-award contract expiring on 1 April 2025, with the option for the government to extend this until 1 April 2028 at the latest.[1]
GTR is one of several train operators impacted by the2022–2024 United Kingdom railway strikes, which are the first national rail strikes in the UK for three decades.[26] Its workers are amongst those who have voted in favour of takingindustrial action due to a dispute over pay and working conditions.[27] GTR is only capable of operating a very minimal timetable on any of the planned dates for the strikes due to the number of staff involved.[28][29]
Govia Thameslink Railway has operated Thameslink and Great Northern services since 14 September 2014.Thameslink is a 68-station main-line route running 225 km (140 miles) north to south through London fromBedford toBrighton, serving bothLondon Gatwick Airport andLondon Luton Airport, with a suburban loop servingSutton,Mitcham andWimbledon and on weekdays a suburban line viaCatford andBromley South toSevenoaks. Great Northern is the name of the suburban rail services run on the southern end of Britain'sEast Coast Main Line and associated branches. Services operate to or fromLondon King's Cross andMoorgate. Destinations includeHertford North,Welwyn Garden City,Stevenage,Peterborough,Cambridge andKing's Lynn.
In May 2018, the company introduced a new timetable which included the first regular services through theCanal Tunnels and to other new destinations previously not served by Thameslink. However, due to frequent disruption of services on the whole network, Govia decided to create a new interim timetable with a reduced number of trains; this came into operation in July 2018.[30]
The Monday–Friday off-peak service pattern, with frequencies intrains per hour (tph), includes:
Route | tph | Calling at |
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Bedford toBrighton[31][32] | 2 | |
Bedford to Three Bridges via Redhill[31][33] | 2 |
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Peterborough toHorsham viaRedhill[34][35] | 2 |
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Cambridge toBrighton[34][32] | 2 |
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London Blackfriars toSevenoaks via Catford and Otford[36] | 2 | |
Luton toRainham via Greenwich[36][37] | 2 |
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St Albans City toSutton viaWimbledon (loop)[31][38] | 2 |
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St Albans City to Sutton viaMitcham Junction (loop)[31][38] | 2 |
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During peak hours, the two trains per hour London Blackfriars to Sevenoaks service (from the table above) is extended through the 'core section' to/fromWelwyn Garden City (though a few services originate at Finsbury Park), with extra calls at City Thameslink, Farringdon, St Pancras International, Finsbury Park,New Southgate,Oakleigh Park,New Barnet,Potters Bar andHatfield only.[36][39]
As well as these services, during peak hours, several trains in each direction (approximately two trains per hour) run to/fromOrpington (originating/terminating at either London Blackfriars, Luton, West Hampstead Thameslink or Kentish Town), all calling atPetts Wood in lieu of stations from St Mary Cray to Bat & Ball.[36]
In addition, there are seven trains per day in each direction that operate to/fromEast Grinstead (originating/terminating at either Bedford, West Hampstead Thameslink, St Pancras International or London Bridge), which, after calling at South Croydon, call atSanderstead,Riddlesdown,Upper Warlingham,Woldingham,Oxted,Hurst Green,Lingfield andDormans.[40]
There are also three extra trains throughout the evening peak hours that operate from Gatwick Airport to Bedford in that direction only, calling at various stations.[41]
Since the introduction of regular services through the Canal Tunnels during May 2018, many GTR services on theEast Coast Main Line were rebranded fromGreat Northern toThameslink. Most of these services have been extended through central London and incorporated into theThameslink network (as per above), although as of October 2019 some services are yet to be extended. The only services to retain theGreat Northern brand are those on theNorthern City Line, the stopping services to/from Cambridge and Letchworth Garden City and the express services to/from Cambridge, Ely and King's Lynn, as well as Peterborough at peak times.[42]
The Great Northern Monday-Friday off-peak service pattern, as of December 2024, with frequencies intrains per hour (tph), consists of the following:[43]
The Southern and Gatwick Express brands joined Govia Thameslink Railway on 26 July 2015. Southern routes run from London Victoria and London Bridge through the South London suburbs ofBattersea,Norbury,Peckham,Sydenham,Crystal Palace, Norwood,Croydon,Streatham,Purley andSutton to towns surrounding London includingCaterham,Epsom andTadworth. Further afield, Southern also serveRedhill,Tonbridge,Uckfield,East Grinstead,Gatwick Airport,Brighton,Ashford (Kent),Worthing,Hastings,Portsmouth,Eastbourne,Horsham,Southampton,Littlehampton andBognor Regis. Additionally, Southern run West London route services fromMilton Keynes toSouth Croydon viaWatford andClapham Junction. Since 2008, Southern has operated the Gatwick Express service from London Victoria to Gatwick Airport and Brighton.[44][45]
Gatwick Express operates an express commuter and airport transfer service betweenLondon Victoria,Gatwick Airport,Haywards Heath andBrighton. Between 6:00 am and 9:00 am on weekdays, northbound services call additionally atPreston Park,Hassocks andBurgess Hill. Services stop additionally at the same stations in the southbound direction between 5:00 pm and 8:00 pm.[46]
As of May 2023, the off-peak Monday-Saturday, with frequencies in 'trains per hour' (tph), consists of:[46]
Route | tph | Calling at |
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London Victoria –Brighton | 2 | Gatwick Airport,Haywards Heath[47] |
On Sundays, Gatwick Express operates a half-hourly shuttle service between London Victoria and Gatwick Airport only.[46]
The standard off-peak service as of June 2024 is:[48]
Brighton Main Line | ||
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Route | tph | Calling at |
London Victoria –Littlehampton | 2 | |
London Victoria –Eastbourne | 1 |
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London Victoria –Ore | 1 |
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Arun Valley line | ||
Route | tph | Calling at |
London Victoria –Portsmouth Harbour via Crawley | 2 |
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London Victoria –Bognor Regis via Crawley | 2 |
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Seaford branch line | ||
Route | tph | Calling at |
Brighton –Seaford | 2 |
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East Coastway andMarshlink lines | ||
Route | tph | Calling at |
Brighton –Eastbourne | 1 | |
Brighton –Ore | 1 |
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Eastbourne –Ashford International | 1 |
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West Coastway line | ||
Route | tph | Calling at |
Brighton –Southampton Central | 2 | |
Brighton –Portsmouth & Southsea | 1 |
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Brighton to Chichester via Littlehampton | 1 |
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Barnham – Bognor Regis | 2 | Shuttle service |
Oxted line | ||
Route | tph | Calling at |
London Victoria –East Grinstead | 1 | |
London Bridge –Uckfield | 1 |
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Reigate andRedhill–Tonbridge line | ||
Route | tph | Calling at |
London Victoria –Reigate | 2 | |
Redhill –Tonbridge | 1 | |
West London Route | ||
Route | tph | Calling at |
Watford Junction –East Croydon | 1 |
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Mole Valley Line | ||
Route | tph | Calling at |
London Victoria –Dorking via Carshalton | 1 | |
London Victoria –Horsham via Carshalton | 1 |
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London Victoria –Epsom Downs via Norbury | 2 |
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London Bridge – Epsom | 2 |
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Caterham andTattenham Corner lines | ||
Route | tph | Calling at |
London Bridge –Caterham | 2 |
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London Bridge –Tattenham Corner | 2 |
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London via Crystal Palace and/or Tulse Hill | ||
Route | tph | Calling at |
London Victoria –West Croydon via Crystal Palace | 2 |
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London Victoria –London Bridge via Crystal Palace | 2 |
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London Bridge –East Croydon via Tulse Hill | 2 | |
London Bridge –Beckenham Junction via Tulse Hill and Crystal Palace | 2 |
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This franchise is different from many other franchises let since the start ofrailway privatisation in 1996. Under the agreed terms of the franchise, the operator, in this case Govia, gives all revenue to the government, rather than paying set premiums. TheDepartment for Transport will pay Govia, totalling around £8.9 billion over the franchise period of seven years, from the expected revenues of £12.4 billion. From these payments, Govia expects to generate a 3% profit, and the risks on operating costs will be Govia's, while the DfT will profit or lose from fluctuations in revenue.[49]
Prior to the start of the franchise, Govia stated its plans to invest £50 million in all 239 stations that it would manage. The specifics of these plans include:[50]
Govia also stated its intention to bring about the following:[51]
In order to replace theClass 319 trains and to operate the expanded Thameslink network, a fleet of 115 eight- and twelve-carClass 700 trains had been procured during the franchise term of First Capital Connect. These entered service between 2016 and 2019.
As a consequence of the delayed procurement of the Class 700 trains, 29Class 387 trains had also been ordered for the Thameslink route to release the Class 319 trains to newly electrified routes. Deliveries were completed during 2014 and the trains entered service later that year.[6][56] It was originally planned that once the Class 700s began entering service, the Class 387s would be transferred toGreat Western Railway for use on routes in theThames Valley.[57] However, a change of plans saw GWR order an entirely new fleet of Class 387s, so the Thameslink units were instead cascaded to the Great Northern route following delivery of the Class 700s.[58][59]
In addition to these, GTR ordered 25 new six-car trains to replace 40-year-oldClass 313 units,[49] which were being run on the Great Northern suburban services out ofMoorgate. During December 2015, Siemens was selected to provide these as a follow-on to the Class 700 order.[60][61] They were designated as theClass 717 in June 2016, and were first introduced in September 2018.[62][63]
In September 2022, 3 Class 171 trains were transferred toEast Midlands Railway with the remaining trains reconfigured into 2 and 3 car formations.[64][65]
In April 2023, GTR issued a tender for between 21 and 30 new trains to provide additional capacity for theirGreat Northern route.[66] In March 2024, it was announced that Great Northern would lease all 30Class 379s previously used byGreater Anglia.[67][68][69] As of November 2024, the trains have been accepted for service and are expected to enter service in 2025.[70]
In May 2023 the Southern Class 313 units were withdrawn from service.[71]
In November 2024,Southeastern announced that 13Class 377 units would be transferred from Southern. The first two units will transfer before the December 2024 timetable change with the remaining units expected to transfer before December 2025.[72]
Govia Thameslink Railway issued a tender in April 2023 for between 21 and 30 four-coach 100 mph (160 km/h) trains, with an estimated value of £48.6 million.[66] On 12 March 2024 it was announced that Great Northern would lease the full 30-unit fleet ofClass 379 units.[67] The units entered service on 10 February 2025.[73]
Family | Class | Image | Type | Top speed | Number | Carriages | Routes operated | Built | |
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mph | km/h | ||||||||
Southern | |||||||||
Bombardier Turbostar | 171/2 | ![]() ![]() | DMU | 100 | 160 | 1[64] | 3 | Brighton Main Line (London Bridge to South Croydon) Oxted line (to Uckfield only) East Coastway line Marshlink line | 2003–04 |
171/7 | 12[64] | ||||||||
171/8 | 4[64] | 2 | |||||||
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Bombardier Electrostar | 377/1 | ![]() ![]() | EMU | 64 | 4 | Entire Southern network apart from sections betweenHurst Green andUckfield & betweenOre andAshford International | 2001–05 | ||
377/2 | 15 | ||||||||
377/3 | 28 | 3 | |||||||
377/4 | 75 | 4 | |||||||
377/6 | 26 | 5 | |||||||
377/7 | 8 | ||||||||
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387/2 | ![]() | 110 | 177 | 5 (Varies) | 4[74] | Units borrowed fromGatwick Express on a rotational basis according to demand. Brighton Main Line East Coastway line West Coastway line (Brighton to Southampton Central) | 2016–17 | ||
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Gatwick Express | |||||||||
Bombardier Electrostar | ![]() | EMU | 110 | 177 | 22 | 4 | Gatwick Express services betweenLondon Victoria &Brighton | 2015–2016 | |
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Great Northern | |||||||||
Bombardier Electrostar | ![]() | EMU | 100 | 160 | 30 | 4 | Great Northern express services betweenLondon King's Cross &Ely /King's Lynn /Peterborough and Great Northern semi-fast services betweenLondon King's Cross &Letchworth Garden City /Cambridge | 2010–2011 | |
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![]() | 110 | 177 | 38[74] | 4 | Great Northern express services betweenLondon King's Cross &Ely /King's Lynn /Peterborough and Great Northern semi-fast services betweenLondon King's Cross &Letchworth Garden City /Cambridge | 2014–2017 | |||
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Siemens Desiro | ![]() | 85 | 137 | 25 | 6 | Northern City Line services betweenMoorgate &Welwyn Garden City /Stevenage viaHertford North | 2018 | ||
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Thameslink | |||||||||
Siemens Desiro | 700Desiro City | ![]() ![]() | EMU | 100 | 161 | 60 | 8 | All Thameslink services | 2015–2018 |
55 | 12 | ||||||||
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Former units operated by Thameslink, Southern and Great Northern include:
Class | Image | Type | Top speed | Carriages | Number | Built | Routes | Withdrawn | |
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mph | km/h | ||||||||
171 | ![]() | DMU | 100 | 161 | 4 | 3[75] | 2003-2004 | Oxted line Marshlink line | 2022 |
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365Networker Express | ![]() | EMU | 100 | 161 | 4 | 40 | 1994-95 | Express services betweenLondon King's Cross and /Ely /King's Lynn /Peterborough | 2018–2021 |
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313 | ![]() | 75 | 121 | 3 | 64 | 1976–1977 | Northern City Line West Coastway line East Coastway line Seaford branch line | 2019 (Great Northern) 2023 (Southern)[71] | |
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319 | ![]() | 100 | 161 | 4 | 86 |
| All Thameslink services | 2015–2017 | |
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321 | ![]() | 100 | 161 | 4 | 13 | 1989–1990 | Express services betweenLondon King's Cross toPeterborough andCambridge | 2016 | |
377Electrostar | ![]() | 26 | 2008–2009 | Some Thameslink services | 2017 | ||||
455 | ![]() | 75 | 120 | 4 | 46[76] | 1982–1984 | Metro and commuter services fromLondon Victoria &London Bridge | 2022 | |
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In February 2015, Thameslink and Great Northern came at the bottom ofWhich? magazine'sbest and worst UK train companies customer survey, scoring a customer satisfaction score of 43%. Thameslink and Great Northern were also scored 2/5 stars in each of the specific categories covered by the survey (includingreliability,punctuality andcleanliness of toilets) – which is the worst performance of any UK train operator. In theWhich? 2017 survey, Thameslink and Great Northern improved their performance slightly with a rating of 46% also, their position in the table was second to bottom.[79] Southern was in bottom place, but had been subject huge disruption due to industrial action.
Passenger numbers on Govia Thameslink Railway (which also includesSouthern andGatwick Express) have risen from 262 million annually in 2010–11 to 327 million annually in 2015–16.[78]
Media related toGovia Thameslink Railway at Wikimedia Commons
Preceded by First Capital Connect Thameslink and Great Northern franchise | Operator ofThameslink, Southern and Great Northern franchise 2014/2015–2025 | Incumbent |
Preceded by Southern South Central (incl Gatwick Express) franchise |