• Defective Products and Short Bulb Life

    • Why do my bulbs seem to burn out quickly?

      • Light bulbs can burn out quickly for a variety of reasons. The first thing to do if a bulb seems to burn out quickly is check the fixture. Light fixtures can wear out over time and develop wiring problems that blow out bulbs. If bulbs are repeatedly burning out quickly in the same light fixture, it's probably the fixture. (Of course, be sure you're following the fixture manufacturer's specifications for light bulb wattage, voltage, and bulb shape.) 

        The second thing to consider is the type of bulb you're buying. Some new bulb types have a longer bulb life than regular incandescent light bulbs. If you want bulbs that last longer, look for our GE energy smart® CFL andLED bulbs. Some CFLs last up to 10 years, while some LEDs last over two decades.

    • What should I do if I have a defective light bulb?

      • We're sorry if you've encountered a problem with one of our lighting products; we strive to deliver the highest quality products available. For the quickest and most effective service, please return the product to the retailer where it was purchased, who will be able to provide you with an immediate solution. If you have a problem that prevents you from returning the product to the retailer, please contact us. 

        Concerned about short light bulb life? Look for our GE energy smart® CFL and LED bulbs. Some CFLs last up to 10 years, while some LEDs last over two decades.

    • Where can I get replacement bulbs and information about GE holiday lights?

      • If you think you have a defective holiday light set, please return it to the retailer where it was purchased for the quickest and most effective service. 

        GE holiday light sets and holiday replacement bulbs are available from Nicolas Holiday, Inc. which has a licensing agreement with GE to make and distribute all GE holiday lights. From their website, www.geholidaylighting.com, you can get instructions on replacing fuses and bulbs, get live online help from a customer service representative, send them email, and more. You can also call Nicolas Holiday, Inc. toll-free at 1-877-398-7337 Monday through Saturday from 8:00 a.m. to 8:00 p.m. (EST). (Hours may be extended during the holiday season.)

  • Grow Lights FAQ

    • What can I grow with my LED Grow lights?

      • LED Grow Lights can be used to grow a wide variety of plants indoors including seedlings, lettuce and other leafy greens, herbs, flowers, and fruiting plants such as tomatoes and peppers.

    • How does our LED Grow Light technology work?

      • Our LED Grow Lights deliver two different light wavelength spectrums to maximize plant growth potential based on the type of plant being grown and its growth stage, all inspired by best practices used by professional growers.

        Our Balanced Spectrum LED Grow Lights, used for Seeds & Greens, provide nourishment for the early and mid-stages of plant growth in seedling trays. This mix of blue and red is appropriate for growing leafy greens and herbs through maturity to harvest.

        Our Advanced Red-light Spectrum LED Grow Lights, used for Flowers & Fruits, provide the most appropriate nourishment for plants entering the flowering stage of their growth.

    • How many lights do I need for proper growth?

      • This depends on the type of plant, size of plant, and how many plants you are trying to grow.  A single light might be appropriate for a small pot with a single plant or a small seedling tray.  As plants get larger or the required coverage area expands, more lights may be needed.  Generally, if plants are growing well and have a compact, robust structure, they are getting enough light.  If plants are weak, with elongated stems and many small leaves, this may indicate additional light needs to be provided.  Up to eight LED Grow Light fixtures may be connected in series by using the integrated cords and receptacles in the fixtures.  Our LED Grow Lights come in several forms, which may be mixed to provide more light. 

    • Which of your products work better for different types of plants?

      • Our Grow line products focus on two spectrums—balanced and reproductive. Depending on the type of plant you want to grow, only one may be needed for the entire growth cycle, or both. For a non-flowering plant, grow products with balanced spectrum light technology can be used for the full growth cycle from establishment to maturation. In contrast, a flowering plant would need a product with balanced light spectrum technology for the beginning stages of its growth cycle and would benefit from an addition or transition to a product with reproductive light spectrum technology for the stages from flowering to harvest.

    • How do I know how long I need to keep the lights on?

      • Different types of plants need different amounts of light. Check your seed packaging or plant tags or ask at the nursery for specific suggestions. While seedlings or vegetative plants can require as much as 18 hours of light exposure each day, flowering plants benefit from at least 12 hours. Timers, or our Cync Smart Plug, can be connected to the lights to help manage or automate these cycles.

    • How are our LED Grow Lights different/better than what is out on the market today?

      • Our LED Grow Lights feature a prescribed light spectrum with high Photosynthic Photon Flux (PPF). Within Grow lights, the higher the PPF number, the more light generated for photosynthesis and growth. Within an indoor environment with high PPF, plants can reach their full growth faster than the time it’d take under direct sunlight.

        Our LED Grow Lights feature the highest PPF in the industry when compared to comparable models with more PPF per watt, combined with greater efficiency, for higher efficacy

        Unlike other systems on the market today, our LED Grow Lights emit a natural white light vs. an artificial purple light found in most grow systems, so the indoor garden is pleasant to be around no matter where you decide to grow.

        • High PPF (exceeds comparable competitive models)
        • High Efficacy (true 660nm red LEDs – not red phosphor)
        • Two Growth Spectrums for optimized growth given stage and type of plant
        • Balanced with ~3:1 red:blue flux (general purpose)
        • Reproductive Red / Flowering with ~6:1 red:blue flux (fruiting/flowering)
    • Is indoor gardening really a trend? What are the stats?

      • Yes – today one in three households are growing their own food. Indoor gardening appeals to those who want fresh, healthy food year-round. Gardening indoors eliminates the challenges of unpredictable weather, poor soil conditions, pests and weeds.

    • Where would I put these lights in my house?

      • Our LED Grow Lights work great in any area of the home, from a kitchen herb station to a basement workspace.

    • How close do I need to keep them to my plants?

      • In general, most should be positioned 6 inches above the plants, but there is a range dependent upon three things to consider:

        1. Type of plant you are growing
        2. Type of light source being used ie. BR30, PAR38, Linear tube or linear fixture
        3. PPF output of light source

        Here are some general guidelines to start.  You may adjust depending on plant response.

         

    • Are LED Grow Lights going to help my plants grow faster?

      • Yes, under the right conditions. Our LED Grow Lights will support a plant’s photosynthesis process during the growth cycle via photosynthetic active radiation technology and high photosynthetic photon flux levels incorporated in our products.   With high PPF, plants can reach their full growth faster (within an indoor environment @ 18hrs. per day) than the time under direct sunlight (outdoor environment).

    • How long does it take from beginning to end to grow something meaningful?

      • We suggest you consult your seed packet for a time range.  Plants have different growing cycles, so it is best to learn more about your plant’s growth cycle so that you can determine the length of time it will take.

    • Can I do the whole grow cycle with these lights or is this something I start inside and then go outside with?

      • Our grow light technology allows you to control the locations of plants during their growth cycles. Completing the entire growth cycle of a plant indoors is a feasible option since we carry products with different light spectrums for the different stages of growing a plant. Similarly, you can also start a growth cycle of a plant during its off season and then transplant it outside once the external environment factors are compatible with the plant again, and vice versa.

    • Isn’t it going to take a lot of energy and money to keep lights on that long?

      • No. Because these are LED lamps, they are about 40 - 80% more efficient than traditional lights such as fluorescent or incandescent.

    • What types of solutions do you offer, and how much are they?

      • Retail prices will vary by retailer, but should reflect MSRPS of:
        BR30 – $15-$18
        PAR38 – $40-$45
        T8 48-Inch Tube Type A – $25-$30
        24-Inch Linkable Fixture - $70-$80
        48-Inch Integrated Fixture – $50-$60

    • How can I gauge if everything is working?

      • Light intensity is only one of three key components which ensure proper growth. Soil condition along with the proper amount and frequency of watering round out the other two components. You should learn about your plant’s growth cycle to maximize growth and reduce challenges along the way. By doing so, you can select the proper model and light spectrum combination to provide sufficient lighting. We suggest regular inspections to confirm that plants are on the correct growth track.

    • Do I need to water more, consider fertilizer or take any additional precautions?

      • When gardening with our LED Grow Lights, treat the plants no differently than if they were planted in the traditional sense. Although not necessary, you are welcome to incorporate any additional water supply systems, fertilizer, and precautions at your own discretion.

    • Where are our LED Grow Lights available for purchase?

      • March 2019: Right now, LED Grow Lights are available at True Value, Amazon.com and Walmart.

        Product will be available in Target stores in May 2019 and Lowe’s in June, with other retailers over the coming months.

    • Where can I find more information on LED Grow Lights?

      • The product package/box has some helpful tips like recommended plants per LED Grow Light type and how many inches to place the light from the plant. Also, certain retailers will be showcasing an LED Grow Lights manual on their LED Grow Lights display, so make sure to look for one at your favorite store.

    • Are these lights for both amateurs and professionals alike?

      • Yes, our LED Grow Lights are designed to be used by both amateurs and professionals alike. The lights deliver a blue:red ratio in a balanced spectrum inspired by best practices used by professional growers. The mix of blue and red allows plants to absorb the maximum amount of light for their growth stages.

    • How long will the lights last?

      • Floodlights, linear tubes and integrated fixtures last up to 25,000 hours.

    • Explain more on the aesthetics of the lights for different spaces and places in the home.

      • Our LED Grow Lights can be used in various lamps and fixtures to coordinate best with your home or room’s aesthetics. The light output appears white to the eye, not a harsh purple like some grow lights on the market.

    • Is it okay to combine sunlight and supplemental plant lights?

      • Yes! You can start a cycle indoors and move the plants outdoors or vice versa. You could also combine natural light nearby a window with LED Grow Lights.

    • Are there different traditional lighting technologies for indoor plants?

      • Yes, there are, however, we suggest you stick with an LED grow light for the best, maximized grow results with the greatest efficiency

    • Sunlight uses UV rays. If this is recreating sunlight type elements, are these safe for me to use at home?

      • Our LED Grow Lights do not pose a UV risk.  They produce light in a visible spectrum. 

    • Is it safe for me to keep lights on 12-18 hours a day at home?

      • Yes – these are LEDs, so they run cooler than traditional light sources and operate efficiently.

  • Ballast and Fluorescent Tubes

    • Why do fluorescent light bulbs need a ballast?

      • Fluorescent light bulbs need a ballast because they use a gas to create light. Regular light bulbs (also known as incandescent bulbs) create light by heating a filament inside the bulb. The heat makes the filament white-hot, producing the light that you see. In a fluorescent bulb, when the gas is excited by electricity, it emits invisible ultraviolet light that hits the white coating inside the fluorescent bulb. The coating changes the ultraviolet light into light you can see. (A lot of the energy used to create the heat that lights an incandescent bulb is wasted. Because fluorescent bulbs don't use heat to create light, they are far more energy efficient than regular incandescent bulbs.) 

        The combination of gas, electricity, and coating in a fluorescent bulb is so effective at producing light that, without something to regulate the electricity flowing into the bulb, the light will continue to gain intensity until the bulb stops working. That's where a ballast comes in — it supplies the initial electricity that creates the light, and then it regulates the amount of electricity flowing through the bulb so that the right amount of light is emitted.

    • What is a ballast, and how does one work?

      • A ballast is an electrical component used with a fluorescent bulb (or mercury vapor lamp or arc lamp) to conduct electricity at each end of the tube. It supplies the initial electricity to the bulb that creates light, and then it regulates the amount of electricity flowing through the bulb so that it emits the right amount of light.

    • What makes compact fluorescent and fluorescent bulbs more energy efficient than regular bulbs?

      • Fluorescent light bulbs (including compact fluorescents) are more energy-efficient than regular bulbs because of the different method they use to produce light. Regular bulbs (also known as incandescent bulbs) create light by heating a filament inside the bulb; the heat makes the filament white-hot, producing the light that you see. A lot of the energy used to create the heat that lights an incandescent bulb is wasted. A fluorescent bulb, on the other hand, contains a gas that, when excited by electricity, hits a coating inside the fluorescent bulb and emits light. Because fluorescent bulbs don't use heat to create light, they are far more energy-efficient than regular incandescent bulbs.

    • Do light bulbs (such as compact fluorescent bulbs) give off hazardous amounts of ultraviolet (UV) light?

      • Regular fluorescent light bulbs used in your home and office do not produce a hazardous amount of ultraviolet light (UV). Most light sources, including fluorescent bulbs, emit a small amount of UV, but the UV produced by fluorescent light bulbs is far less than the amount produced by natural daylight. (Ultraviolet light rays are the light wavelengths that can cause sunburn and skin damage.) 

        Your safety is important to us; that's why, for all of our light bulbs designed for general public use, we strive to minimize the amount of UV light emitted. 

        If you're looking for a low-UV bulb for an especially sensitive area, try our Saf-T-Gard® bulbs. They block most ultraviolet light emissions, and they're also shatter-resistant.

    • Where can I find lighting disposal policies and contact information for my state or province?

      • In most states, fluorescent and compact fluorescent light bulbs used at home can be disposed of in the same way as regular light bulbs. While all fluorescent bulbs contain a trace amount of mercury, the quantity is so minute that disposal is not regulated by federal standards (established by the EPA, the Environmental Protection Agency). You would have to dispose of an incredibly large amount of fluorescent bulbs — around 360 4-foot fluorescent tubes — before you would be subject to federal disposal standards. However, individual states and provinces also have established disposal standards, so you should check the disposal policies in your area.

    • How much heat (or infrared radiation) is emitted by regular, halogen, and compact fluorescent light bulbs?

      • Regular light bulbs, known as incandescent bulbs, create light by heating a filament inside the bulb; the heat makes the filament white-hot, producing the light that you see. Halogen light bulbs create light through the same method. Because incandescent and halogen bulbs create light through heat, about 90% of the energy they emit is in the form of heat (also called infrared radiation). To reduce the heat emitted by regular incandescent and halogen light bulbs, use a lower watt bulb (like 60 watts instead of 100). 

        Fluorescent light bulbs use an entirely different method to create light. Both compact fluorescent bulbs and fluorescent tubes contain a gas that, when excited by electricity, hits a coating inside the fluorescent bulb and emits light. (This makes them far more energy efficient than regular incandescent bulbs.) The fluorescent bulbs used in your home emit only around 30% of their energy in heat, making them far cooler than regular bulbs and an ideal choice whenever reducing heat from bulbs is important.

    • What's the white powder I see inside my fluorescent bulb?

      • The white powder that you see inside a fluorescent lamp is called phosphor, which is a substance that emits white, visible light whenever it absorbs light waves. Both compact fluorescent bulbs and fluorescent tubes contain a gas that gives off invisible light when excited by electricity. This invisible light travels to the phosphor coating on the bulb, where it is transformed into light visible to the human eye.

    • What's the difference between a blacklight and a blacklight-blue bulb?

      • Blacklights are fluorescent lights that are designed to emit a specific type (UVA) of ultraviolet light (although a small amount of visible light is emitted as well). Blacklights are good for making certain substances that would normally be invisible glow (or “fluoresce”). For example, you may have had your hand stamped at an amusement park with an invisible ink that, when viewed under a blacklight, glowed a bright neon color. Blacklights are available in fluorescent and incandescent. Fluorescent blacklights are great to use for a party or blacklight poster; incandescent blacklights are an inexpensive way to create a party atmosphere. 

        Blacklight-blue bulbs are designed with a special deep-blue glass that filters out visible light, producing the maximum amount of ultraviolet light possible. If you're looking for a blacklight that produces the minimum amount of visible light for an especially sensitive area, blacklight-blue bulbs are an ideal choice.

  • Automotive Lights

    • Where can I buy GE headlights and bulbs for my car?

      • In the United States, GE car headlights and bulbs are available at Wal-Mart, Fred Meyer, and Ace Hardware. 

        Please note: GE Lighting, a Savant company does not manufacturer automotive lighting products. 

    • What's the difference between Super Blue, high output (HO), and extra long life (XL) car headlights? Do Super Blue headlights produce blue light?

      • GE makes a variety of premium car replacement headlights for you to choose from, including Nighthawk™, SUV, Super Blue, Extra Long life, and High Output automotive lights.

        • Nighthawk is GE's brightest headlight. The exclusive design produces ultra bright light. This lamp is highly recommended when seeking the maximum light on the road.
        • SUV (Sport Utility) is a custom-designed product for the SUV, truck or van owner seeking a refined light.
        • Super Blue headlights produce a whiter light than regular headlights. (They don't produce blue light. They're called Super Blue because the whiter light they produce falls in towards the blue section of the color spectrum.)
        • Extra (“Xtra”) Long Life (XL) headlights are designed to last up to 2-1/2 times longer than regular headlights.
        • High Output (HO) headlights are produced to provide a brighter light than the standard product and can last up to 2 times the life of standard lamps.

        Please note: GE Lighting, a Savant company does not manufacturer automotive lighting products. 

  • Compact Fluorescent Light Bulbs (CFL)

    • How does a compact fluorescent light bulb work?

      • Fluorescent light bulbs (including compact fluorescents) are more energy efficient than regular bulbs because of the different method they use to produce light. Regular bulbs (also known as incandescent bulbs) create light by heating a filament inside the bulb; the heat makes the filament white-hot, producing the light that you see. A lot of the energy used to create the heat that lights an incandescent bulb is wasted. A fluorescent bulb, on the other hand, contains a gas that produces invisible ultraviolet light (UV) when the gas is excited by electricity. The UV light hits the white coating inside the fluorescent bulb and the coating changes it into light you can see. Because fluorescent bulbs don't use heat to create light, they are far more energy efficient than regular incandescent bulbs.

    • What's the difference between a compact fluorescent light bulb and a fluorescent bulb?

      • The primary difference is in size; compact fluorescent bulbs are made in special shapes (which require special technologies) to fit in standard household light sockets, like table lamps and ceiling fixtures. In addition, most compact fluorescent lamps have an “integral” ballast that is built into the light bulb, whereas most fluorescent tubes require a separate ballast independent of the bulb. Both types offer energy-efficient light.

    • What compact fluorescent light bulb do I buy to replace an incandescent (regular) bulb?

      • While a regular (incandescent) light bulb uses heat to produce light, a fluorescent bulb creates light using an entirely different method that is far more energy efficient — in fact, 4-6 times more efficient. This means that you can buy a 15-watt compact fluorescent bulb that produces the same amount of light as a 60-watt regular incandescent bulb. 

        Don't worry about the math, though — we make it easy for you to figure out which compact fluorescent bulb to buy by displaying the equivalent regular watts you're used to prominently on the package. Just look for the wattage you would normally buy in a regular bulb. 

        In case you're curious, here are the watts needed by regular incandescent bulbs and compact fluorescent bulbs to produce the same amount of light. 

        Standard Bulb to CFL Bulb Equivalent

        40w = 10w

        60w = 13w-15w

        75w = 20w

        100w = 26w-29w

        150w = 38w-42w

        250w-300w = 55w


        Because the wattage of a CFL bulb is much lower than that of an incandescent, you can use higher wattage CFL giving you the equivalent light of a higher wattage incandescent. For example: If your fixture says not to exceed 60 watts, you can use a 15-watt CFL to get the same amount of light as an incandescent bulb or use up to a 42-watt CFL and increase the amount of light.

    • Can I use a compact fluorescent light bulb with a dimmer switch?

      • To use a compact fluorescent bulb on a dimmer switch, you must buy a bulb that's specifically made towork with dimmers (check the package). We don't recommend using regular compact fluorescent bulbs with dimming switches, since this can shorten bulb life. (Using a regular compact fluorescent bulb with a dimmer will also nullify the bulb's warranty.)

    • Can I use a compact fluorescent light bulb in my 3-way lamp?

      • Check the package for this application. If a regular CFL is used in a 3-way switch, it will work on the middle (medium) setting and it should not damage the bulb. The 3-way switch does not alter the performance of the bulb.

    • Why does my compact fluorescent light bulb flicker or appear dim when I first turn it on?

      • The first compact fluorescent bulbs flickered when they were turned on because it took a few seconds for the ballast to produce enough electricity to excite the gas inside the bulb. Thanks to  refined technology in our compact fluorescent bulbs, there is now no significant flicker (less than 1 second).

    • Can I use a compact fluorescent light bulb in an enclosed light fixture?

      • Compact fluorescent light bulbs may generally be used in enclosedlight fixtures.

    • Can I use a CFL bulb outside?

      • Yes, screwbase CFL bulbs can be used in any operating position unless there is text printed on the lamp or packaging that indicates a required operating position.

    • Can I use a CFL in any position?

      • Yes, GE screwbase CFL bulbs can be used in any operating position unless there is text printed on the lamp or packaging that indicates a required operating position.

    • Can I use a CFL in applications involving vibration such as a ceiling fan or garage door opener?

      • Generally it is not recommended to use CFLs in vibrating environments. Vibration can cause the electronics in the CFL to fail. There is one CFL bulb (FLE11) that is available for use in a ceiling fan. Check the package for this application.

    • Can compact fluorescent bulbs create interference with electronic equipment, such as radios?

      • Many electronic devices, such as radios, televisions, wireless telephones, and remote controls, use infrared light to transmit signals. Infrequently, these types of electronic devices accidentally interpret the infrared light coming from a compact fluorescent bulb as a signal, causing the electronic device to temporarily malfunction or stop working. (For example, your television might suddenly change channels.) Fortunately, this only happens when light is produced at the same wavelength as the electronic device signals, which is rare. 

        To reduce the chance of interference, avoid placing compact fluorescent bulbs near these kinds of electronic devices. If interference occurs, move the bulb away from the electronic device, or plug either the light fixture or the electronic device into a different outlet.

    • Does the EPA recommend the use of CFL bulbs?

      • Yes. CFLs, when compared with standard incandescent bulbs, offer many benefits. First, they help save energy and money. They use 2/3 less energy than standard incandescent light bulbs, and last up to 10 times longer. Replacing a 60-watt incandescent with a 13-watt CFL can save you at least $30 in energy costs over the life of the bulb. Second, CFLs offer convenience, because they last longer, and come in different sizes and shapes to fit almost any fixture. In addition, CFLs produce about 70% less heat than standard incandescent bulbs, so they're safer to operate and can help cut energy costs associated with home cooling. When shopping, always look for ENERGY STAR®-qualified CFLs.

    • Is it true that CFLs contain mercury? Why and how much?

      • CFLs contain a very small amount of mercury sealed within the glass tubing — an average of 5 milligrams (roughly equivalent to the tip of a ball-point pen). Mercury is an essential, irreplaceable element in CFLs and is what allows the bulb to be an efficient light source. By comparison, older home thermometers contain 500 milligrams of mercury and many manual thermostats contain up to 3000 milligrams. It would take between 100 and 600 CFLs to equal those amounts. 

        There is currently no substitute for mercury in CFLs; however, manufacturers have taken significant steps to reduce mercury used in their fluorescent lighting products over the past decade.

    • Should I be concerned about using CFLs in my home or should I take any special precautions?

      • CFLs are safe to use in your home. No mercury is released when the bulbs are in use and they pose no danger to you or your family when used properly. However, CFLs are made of glass tubing and can break if dropped or roughly handled. Be careful when removing the lamp from its packaging, installing it, or replacing it. Always screw and unscrew the lamp by its base, and never forcefully twist the CFL into a light socket by its tubes.Learn how to dispose / recycle of used CFL bulbs properly.

    • I have heard CFLs can overheat and smoke — should I be worried? Why does it happen?

      • The vast majority of CFLs reach the end of useful life and fail passively. In some cases, electronic components in the ballast power supply (such as capacitors and resistors) may fail in a manner that will result in some smoke, odor, or discoloration (browning) of the plastic housing. The failure of some electrical components can result in an audible “popping” or “sizzling” sound. It is the function of the ballast housing to contain such failures and prevent the plastic or failed components from igniting. Our CFLs are ENERGY STAR qualified and meet UL standards, which require the materials to be self–extinguishing. It is the nature of fire retardant materials to exhibit some deformation or discoloration in a protective mode. At the first sign of any odor, smoke or erratic behavior, disconnect power to the lamp. Allow it to cool and unscrew it from the socket by the handling the base, not by the glass.

    • I have a CFL that has produced a very unpleasant odor and some smoke when it failed. Is this common? Hazardous? What should I do if this happens in the future?

      • The vast majority of CFLs do not produce either an odor or smoke when the CFL either fails or reaches its normal end of life. However, CFLs, like many electrical or electronic products, can sometimes fail in a way where one of the electrical components or plastic materials will briefly produce a very irritating odor and possibly some smoke. Any smoke or odor produced is in a low concentration, which will not result in a hazard. However, in the relatively small number of cases where this might occur, it can produce a very pungent smell that is certainly not pleasant. 

        If this situation occurs, the easiest way to eliminate any odor is to follow the same approach that one would use to eliminate any other unpleasant odor or smell. Briefly leave the immediate area if it is very irritating. Next, after waiting 10 or 15 minutes, air out the room by opening any doors or a window if there is one. This will quickly dissipate the remaining fumes or smell. If available, a normal portable household fan or ceiling fan will accelerate the process. Properly dispose of the lamp.

    • What do I do with a CFL when it burns out? What is the proper disposal of a CFL bulb?

      • Like paint, batteries, thermostats, and other hazardous household items, CFLs should be disposed of properly. Do not throw CFLs away in your household garbage if better disposal options exist. To find out what to do first check earth911.com (where you can find disposal options by using your ZIP Code) or call 1-800-CLEAN-UP for local disposal options. Another option is to check directly with your local waste management agency for recycling options and disposal guidelines in your community. Additional information is available at www.lamprecycle.org. Finally, IKEA stores take back used CFLs, and other retailers are currently exploring take back programs. 

        If your local waste management agency offers no other disposal options except your household garbage, place the CFL in a plastic bag and seal it before putting it in the trash. If your waste agency incinerates its garbage, you should search a wider geographic area for proper disposal options. Never send a CFL or other mercury containing product to an incinerator. 

        ENERGY STAR®-qualified CFLs have a two-year warranty. If the bulb fails within the warranty period, return it to your retailer.

        Read our blog to learn more abouthow to safely recycle light bulbs.

    • What should I do if a CFL breaks?

      • Because there is such a small amount of mercury in CFLs, your greatest risk if a bulb breaks is getting cut from glass shards. Research indicates that there is no immediate health risk to you or your family should a bulb break and it's cleaned up properly. You can minimize any risks by following these proper clean-up and disposal guidelines:

        • Sweep up—don't vacuum—all of the glass fragments and fine particles.
        • Place broken pieces in a sealed plastic bag and wipe the area with a damp paper towel to pick up any stray shards of glass or fine particles. Put the used towel in the plastic bag as well.
        • If weather permits, open windows to allow the room to ventilate.

        Additional information available from the EPA.

    • What is mercury, what are the sources of mercury emissions, and what are the risks?

      • Mercury is an element (Hg on the periodic table) found naturally in the environment. Mercury emissions in the air can come from both natural and man-made sources. Utility power plants (mainly coal-fired) are the primary man-made source, as mercury that naturally exists in coal is released into the air when coal is burned to make electricity. Coal-fired power generation accounts for roughly 40% of the mercury emissions in the U.S. EPA is implementing policies to reduce airborne mercury emissions. Under regulations issued in 2005, coal-fired power plants will need to reduce their emissions by 70 percent by 2018. 

        CFLs present an opportunity to prevent mercury emissions from entering the environment because they help to reduce emissions from coal-fired power plants. A coal-fired power plant will emit 13.6 milligrams of mercury to produce electricity required to use an incandescent light bulb, compared to 3.3 milligrams for a CFL. 

        Even in areas without significant coal-fired power generation as part of the electricity mix (e.g., Alaska and the Pacific Northwest), there are other, equally positive environmental impacts from saving energy through the use of CFLs: reduction of nitrogen oxides (which cause smog), and prevention of substantial quantities of CO2, a greenhouse gas (which is linked to global warming), as well as other air pollutants. 

        Airborne mercury poses a very low risk of exposure. However, when mercury emissions deposit into lakes and oceans, they can transform into methyl mercury that builds up in fish. Fish consumption is the most common pathway for human exposure to mercury. Pregnant women and young children are most vulnerable to the effects of this type of mercury exposure. The Food and Drug Administration (FDA) estimates that most people are not exposed to harmful levels of mercury through fish consumption. However, the FDA and state agencies do issue public health advisories. 

        EPA offers additional information and resources on all sources of mercury at www.epa.gov/mercury.

    • Do light bulbs (such as compact fluorescent bulbs) give off hazardous amounts of ultraviolet (UV) light?

      • Regular fluorescent light bulbs used in your home and office do not produce a hazardous amount of ultraviolet light (UV). Most light sources, including fluorescent bulbs, emit a small amount of UV, but the UV produced by fluorescent light bulbs is far less than the amount produced by natural daylight. (Ultraviolet light rays are the light wavelengths that can cause sunburn and skin damage.) 

        Your safety is important to us; that's why, for all of our light bulbs designed for general public use, we strive to minimize the amount of UV light emitted. 

        If you're looking for a low-UV bulb for an especially sensitive area, try our Saf-T-Gard® bulbs. They block most ultraviolet light emissions, and they're also shatter-resistant.

    • How much heat (or infrared radiation) is emitted by regular, halogen, and compact fluorescent light bulbs?

      • Regular light bulbs, known as incandescent bulbs, create light by heating a filament inside the bulb; the heat makes the filament white-hot, producing the light that you see. Halogen light bulbs create light through the same method. Because incandescent and halogen bulbs create light through heat, about 90% of the energy they emit is in the form of heat (also called infrared radiation). To reduce the heat emitted by regular incandescent and halogen light bulbs, use a lower watt bulb (like 60 watts instead of 100). 

        Fluorescent light bulbs use an entirely different method to create light. Both compact fluorescent bulbs and fluorescent tubes contain a gas that, when excited by electricity, hits a coating inside the fluorescent bulb and emits light. (This makes them far more energy-efficient than regular incandescent bulbs.) The fluorescent bulbs used in your home emit only around 30% of their energy in heat, making them far cooler than regular bulbs and an ideal choice whenever reducing heat from bulbs is important.

    • What is the white powder I see inside my fluorescent bulb?

      • The white powder that you see inside a fluorescent lamp is called phosphor, which is a substance that emits white, visible light whenever it absorbs light waves. Both compact fluorescent bulbs and fluorescent tubes contain a gas that gives off invisible light when excited by electricity. This invisible light travels to the phosphor coating on the bulb, where it is transformed into light visible to the human eye.

  • Premium Light Bulbs and Light Quality

    • Do some bulbs provide better quality light than others?

      • Each bulb in ourHD LED series enhances different colors, creating the perfect mood where you need it. So if you know the room, you know the light.

        • Reveal – Our best light.REVEAL light bulbs filter out dulling yellow light to give you incredible color contrast PLUS whiter whites for exceptional clarity. The bulb’s clean, beautiful light is perfect for detailed tasks and beautiful spaces. Use REVEAL light in kitchens, bathrooms, and spaces where clarity matters most.
        • Relax – Enhanced energy efficient soft white light.RELAX HD light bulb offers a warm, soft white light perfect for comfortable moments and cozy spaces. Use RELAX light in spaces like bedrooms, family rooms, and dining rooms.
        • Refresh – Enhanced energy efficient daylight.REFRESH HD light bulb offers a cool, invigorating daylight perfect for energizing moments and active spaces. Use REFRESH light in playrooms, home offices, laundry rooms, and even outside.
    • Where can I find information about GE reveal® light bulbs?

      • You don't have to settle for the dingy yellow rays produced by inferior bulbs. Instead, transform every room in your home from ordinary to extraordinary withreveal® bulbs. reveal's unique neodymium glass filters out the dull, yellow rays of regular soft white bulbs, leaving you with enhanced, vivid surroundings. You'll be delighted with the difference — guaranteed. 

        Pick a room. Change all the bulbs. See the results. You won't believe the difference light quality can make in how your home looks.

  • Where to Buy GE Light Bulbs

    • Where can I buy GE light bulbs and lighting products for my home and car?

      • GE light bulbs are available from most home improvement, drug, discount, office supply, and grocery stores. Unfortunately, we can't tell you which store will have the exact bulb you need in stock. If you're looking for a hard-to-find bulb, an Internet store may be a convenient source.

    • Where can I get replacement bulbs and information about GE holiday lights?

      • If you think you have a defective holiday light set, please return it to the retailer where it was purchased for the quickest and most effective service. 

        GE holiday light sets and holiday replacement bulbs are available from Nicolas Holiday, Inc. which has a licensing agreement with GE to make and distribute all GE holiday lights. From their website, www.geholidaylighting.com, you can get instructions on replacing fuses and bulbs, get live online help from a customer service representative, send them email, and more. You can also call Nicolas Holiday, Inc. toll-free at 1-877-398-7337 Monday through Saturday from 8:00 a.m. to 8:00 p.m. (EST). (Hours may be extended during the holiday season.)

  • Other Lighting Information FAQs

    • Why does a halogen light bulb last longer than a regular incandescent bulb?

      • Both regular incandescent bulbs and halogen bulbs create light by heating a filament (made of tungsten) inside the bulb; the heat makes the filament white-hot, producing the light that you see. Usually, the bulb burns out when the filament wears out. 

        The filament on a regular incandescent bulb wears out over time because the tungsten on the filament evaporates and is redeposited on the bulb's glass. (This is also why bulbs often appear darker when they burn out; what you're seeing is tungsten deposits on the inside of the glass.) Halogen bulbs last longer because the halogen gas inside the bulbs redeposits the tungsten back onto the filament as it evaporates. A halogen bulb will still eventually burn out, because the tungsten isn't redeposited evenly on the filament, and the filament will eventually develop a weak spot. Even so, halogen bulb technology is a great improvement over regular bulbs — they last around 4 times longer while providing a superior quality of light.

    • Does GE Lighting make light fixtures?

    • Which light bulb do I use in my specific light fixture (e.g., table lamp, wall sconce, outdoor light post, etc.)?

      • For outdoor fixtures, it's important to buy a bulb with a package that says it was designed for outdoor use. Be sure you're following the fixture manufacturer's specifications for light bulb wattage, voltage, and bulb shape. If you have a special fixture type and aren't sure which light bulb to use, contact the fixture manufacturer.

    • Where can I find information about ENERGY STAR energy-efficient light bulbs and lighting products?

      • We offer a wide range of energy-efficient light bulbs, including bulbs that meet the U.S. government's ENERGY STAR® performance standards. In fact, we were honored to have once again been named the EPA ENERGY STAR® Partner of the Year.

    • Where can I find information about long-life bulbs?

      • Some new bulb types have a longer bulb life than regular incandescent light bulbs you're used to. If you want bulbs that last longer, look for our GE energy smart® CFLs and LEDs. We also offer a line of energy-savingSoft White bulbs guaranteed to last 2-8 years* (depending on bulb type).

    • Where can I find information about light bulb rebates?

      • Light bulb and lighting product rebates are only offered through local stores. To find out if any lighting product rebates are currently available, please check with light bulb retailers in your area.

    • Where can I find information on using light to treat seasonal affective disorder (SAD)?

      • Seasonal affective disorder (or SAD) is a form of depression caused by the lack of sunlight. It usually occurs in winter when natural light levels decrease. A common treatment for this condition is phototherapy, in which a light box is used to expose the patient to high levels of light for prolonged periods. Because of the high level of light used and the risk of eye damage due to ultraviolet radiation exposure, people who may be suffering from SAD should consult a health professional, who can suggest the most appropriate treatment. If a light box is recommended, your health professional should monitor the light intensity, length of exposure, number of treatments, and time of day that the treatments should be administered. 

        We do not make a GE light box or light bulbs for use in phototherapy light boxes or visors. Regular light bulbs used in the home and public buildings, whether incandescent, fluorescent, compact fluorescent, or halogen, do not produce the intensity of light needed to treat seasonal affective disorder. If you believe you may suffer from SAD, contact a qualified health professional.

    • Where can I find lighting disposal policies and contact information for my state or province?

      • In most states, fluorescent and compact fluorescent light bulbs used at home can be disposed of in the same way as regular light bulbs. While all fluorescent bulbs contain a trace amount of mercury, the quantity is so minute that disposal is not regulated by federal standards (established by the EPA, the Environmental Protection Agency). You would have to dispose of an incredibly large amount of fluorescent bulbs — around 360 4-foot fluorescent tubes — before you would be subject to federal disposal standards. However, individual states and provinces also have established disposal standards, so you should check the disposal policies in your area.

    • Does GE make a shatter-resistant bulb?

      • If you're looking for a shatter resistant bulb, try our Saf-T-Gard™ light bulbs. They have a coating that helps contain shattered particles if the bulb is broken.

    • What's the difference between a blacklight and a blacklight-blue bulb?

      • Blacklights are fluorescent lights that are designed to emit a specific type (UVA) of ultraviolet light (although a small amount of visible light is emitted as well). Blacklights are good for making certain substances that would normally be invisible glow (or “fluoresce”). For example, you may have had your hand stamped at an amusement park with an invisible ink that, when viewed under a blacklight, glowed a bright neon color. Blacklights are available in fluorescent and incandescent. Fluorescent blacklights are great to use for a party or blacklight poster; incandescent blacklights are an inexpensive way to create a party atmosphere. 

        Blacklight-blue bulbs are designed with a special deep-blue glass that filters out visible light, producing the maximum amount of ultraviolet light possible. If you're looking for a blacklight that produces the minimum amount of visible light for an especially sensitive area, blacklight-blue bulbs are an ideal choice.

    • Where can I get service on my GE light meter?

      • We're currently unable to find a cost-effective source for light meter repair and calibration. Fortunately, these meters are relatively inexpensive and can be purchased through your local lighting distributor.

    • What's the difference between plastic and glass LED bulbs?

      • Both general purpose glass and plastic LED bulbs replace traditional incandescent and halogen bulbs. They are designed to fit the same fixtures and provide similar brightness. Choose the style that fits your application: 

        Plastic lens—designed for durability in case the bulb is accidentally dropped or hit. Use in places where you want peace of mind and open fixtures without shades or frosted covers. While light may appear to come only from the top of the bulb, the optics inside the lens direct light in multiple directions, providing a light pattern similar to an incandescent bulb. 

        Glass bulbs—the uniform light distribution resembles the light pattern of traditional bulbs, helping reduce dark/bright spot variations in covered fixtures. Consider using these in fixtures featuring opaque covers and lamp shades. Check to ensure the LED bulb is rated for use in enclosed spaces if you are planning to use inside an enclosed fixture as that may reduce bulb life and lumens. 

        Plastic and glass work great in general use applications, offering two great options to a question that has no wrong answer.