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Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
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znuny/Znuny
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Znuny is a continuation of the ((OTRS)) Community Edition (version 6.0.30) which was declared end of life (EOL) at the end of December 2020.
The primary goal for this project is to provide a maintained and stable version of the well known ticket system and improve it with new features.
The second goal is to reestablish a connection to the community.
The project is distributed under the GNU General Public License (GPL v3) - see the accompanyingCOPYING file for general license information.If you need more details you can have a lookhere.
You can find documentationhere.The source code of Znuny is publicly available onGitHub.
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Operating system
- Linux (Debian or Red Hat preferred)
- Perl 5.16.0 or higher
Web server
- Apache 2 + mod_perl2 or higher (recommended)
- Web server with CGI support (CGI is not recommended)
Databases
- MySQL 8.0 or higher
- MariaDB 10.3 or higher
- PostgreSQL 12.0 or higher
- Oracle 19c or higher
Browsers
- These browsers are NOT supported:
- Internet Explorer before version 11
- Firefox before version 31
- Safari before version 6
This project is mainly funded by Znuny GmbH, Berlin.If you need professional support or consulting, feel free to contact us.
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Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.