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feat(studio): incident notice on support ticket creation#41379

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@dnywh
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@dnywhdnywh commentedDec 16, 2025•
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What kind of change does this PR introduce?

What is the current behavior?

During active incidents, users continue to file support tickets that are actually incident-related, creating significant work for the support team to tag, respond, update, resolve these tickets. The current incident banner in the dashboard does not sufficiently deflect these tickets.

What is the new behavior?

  • When relevant, we show an incident banner in the support ticket creation form.
  • Given we already have banners for Assistant and Discord, this incident bannerreplaces those when it is called upon. That makes it more prominent and much more likely to be read.
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vercelbot commentedDec 16, 2025•
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This pull request has been ignored for the connected projectxguihxuzqibwxjnimxev because there are no changes detected insupabase directory. You can change this behaviour inProject Integrations Settings ↗︎.

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Coverage Status

coverage: 68.635%. remained the same
when pulling335ef2b on dnywh/feat/support-form-incident-notice
into657ca2d on master.

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github-actionsbot commentedDec 16, 2025•
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🎭 Playwright Test Results

passed  66 passed
flaky  1 flaky
skipped  4 skipped

Details

stats  71 tests across 12 suites
duration  7 minutes, 25 seconds
commit  da1e68a

Flaky tests

Features › database.spec.ts › Database › Tables columns › can view, create, update, delete, and filter table columns

Skipped tests

Features › sql-editor.spec.ts › SQL Editor › snippet favourite works as expected
Features › sql-editor.spec.ts › SQL Editor › share with team works as expected
Features › sql-editor.spec.ts › SQL Editor › folders works as expected
Features › sql-editor.spec.ts › SQL Editor › other SQL snippets actions work as expected

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