🚀 Agentforce Mobile SDK 258.0

Version 258.0 is a landmark release, introducing a completely redesigned user interface, powerfulChat V2 capabilities withService Agent support, and a more streamlined configuration process.

🎨 Enhanced User Interface

• Mobile-Optimized Experience: A completely redesigned interface built with native Android design patterns for an intuitive and responsive user experience.
• Advanced Theming: A comprehensive theme system supporting custom colors, typography, and component styling to perfectly match your brand's identity.
• Custom Component Overrides: A new native view provider system allows you to completely customize or replace standard messaging UI components.

💬 Enhanced Chat V2 & Service Agent Support

• Service Agent Integration: Full support for mobile service agent configurations through the new, streamlined.serviceAgent mode.
• Human Agent Escalation: Seamlessly escalate to human agents with full support for rich messaging components like links, surveys, carousels, and other interactive elements.
• Context Events: Context provided to theAgentforceClient is also passed as Context Events in Salesforce Enhanced Chat.
• Omni-Channel Ready: Built-in support for Omni-Channel routing and Omni-Supervisor for enterprise-grade customer service workflows.

⚙️ Configuration Changes

• New Initialization Pattern: TheAgentforceClient now uses a simplifiedAgentforceMode enum (.fullConfig,.serviceAgent,.employeeAgent) for initialization.
• Simplified Setups: NewServiceAgentConfiguration andEmployeeAgentConfiguration objects streamline the setup process for different modes.
• Service Agent Support: Added new methods to support Einstein Service agents using anesDeveloperName.

✨ New Components & APIs

• Launcher: A newAgentforceLauncher floating action button (FAB) provides users with quick and easy access to the chat experience.
• Conversation Management: New methods are now available toendConversation(),closeConversation(), anddownloadTranscript().