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1 | 1 | --- |
2 | 2 | title:Support |
3 | 3 | sidebar_label:Support |
4 | | -description:Accelerate Code Reviews with AI |
5 | | -image:"/preview_meta.jpg" |
| 4 | +description:Get help with CodeRabbit and find answers to common questions. |
6 | 5 | --- |
7 | 6 |
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8 | | -<head> |
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10 | | - <metaname="title"content="CodeRabbit: AI-powered Code Reviews" /> |
11 | | - <metaname="description"content="Accelerate Code Reviews with AI" /> |
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16 | | -<metaproperty="og:url"content="https://coderabbit.ai/" /> |
17 | | -<metaproperty="og:title"content="CodeRabbit: AI-powered Code Reviews" /> |
18 | | -<metaproperty="og:description"content="Accelerate Code Reviews with AI" /> |
19 | | -<metaproperty="og:image"content="/preview_meta.jpg" /> |
20 | | - |
21 | | - <metaname="twitter:image"content="https://coderabbit.ai/preview_meta.jpg" /> |
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23 | | - <metaname="twitter:title"content="CodeRabbit: AI-powered Code Reviews" /> |
24 | | - <metaname="twitter:description"content="Accelerate Code Reviews with AI" /> |
25 | | -</head> |
26 | | - |
27 | | -Welcome to CodeRabbit's Support! Please refer this section if you encounter any issues or have questions. Our support team will respond back as soon as possible. |
| 7 | +Welcome to CodeRabbit's Support! Please refer to this section if you encounter |
| 8 | +any issues or have questions. Our support team will respond back as soon as |
| 9 | +possible. |
28 | 10 |
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29 | 11 | ###**Common Issues and Answers** |
30 | 12 |
|
31 | | -These are the most common questions our support team receives, and you might find an answer here |
| 13 | +These are the most common questions our support team receives, and you might |
| 14 | +find an answer here |
32 | 15 |
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33 | 16 | ###Can I switch between different organizations on CodeRabbit? |
34 | 17 |
|
35 | | -Yes, you can switch between different organizations on CodeRabbit. To do so, click on the organization name in the top right corner of the CodeRabbit UI. |
| 18 | +Yes, you can switch between different organizations on CodeRabbit. To do so, |
| 19 | +click on the organization name in the top-right corner of the CodeRabbit UI. |
36 | 20 |
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37 | | -<divalign="center"></div> |
38 | | -<divalign="center"></div> |
| 21 | +</div> |
| 22 | +</div> |
39 | 23 |
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40 | 24 | ###Can CodeRabbit subscription be used across multiple organizations? |
41 | 25 |
|
42 | | -Subscription seat are tied to the specific GitHub/GitLab organization under which they are purchased and cannot be used under another organization. |
| 26 | +Subscription seats are tied to the specific GitHub/GitLab organization under |
| 27 | +which they are purchased and cannot be used under another organization. |
43 | 28 |
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44 | 29 | ###Can CodeRabbit review my existing PRs after integrating it? |
45 | 30 |
|
46 | | -CodeRabbit would by default only review new PRs or existing PRs which have a new commits after the app is installed. |
47 | | -You can however use@coderabbitai review command on the PR to trigger a review of existing PRs. |
| 31 | +CodeRabbit would by default only review new PRs or existing PRs which have a new |
| 32 | +commit after the app is installed. You can, however, use`@coderabbitai review` |
| 33 | +command on the PR to trigger a review of existing PRs. |
48 | 34 |
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49 | 35 | ###Who can add the repositories on CodeRabbit? |
50 | 36 |
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51 | | -You need to be GitHub/GitLab admin to add the repositories. |
| 37 | +You need to beaGitHub/GitLab admin to add the repositories. |
52 | 38 |
|
53 | | -###Do I need own OpenAI key with CodeRabbit Pro? |
| 39 | +###Do I needmyown OpenAI key with CodeRabbit Pro? |
54 | 40 |
|
55 | | -OpenAI cost is part of the subscription.There is no additional cost for OpenAI. |
| 41 | +OpenAI cost is part of the subscription.There is no additional cost for OpenAI. |
56 | 42 |
|
57 | | -###What is the difference between CodeRabbit OSSai-pr-reviewerand CodeRabbit Pro? |
| 43 | +###What is the difference between CodeRabbit OSS and CodeRabbit Pro? |
58 | 44 |
|
59 | | -ai-pr-reviewer is our Open Source Software (OSS) for pull request reviews. With CodeRabbit OSS, you need your own OpenAI key, and you will incur OpenAI costs. |
60 | | -On the other hand, with a CodeRabbit Pro subscription, the OpenAI cost is included. Additionally, CodeRabbit Pro offers advanced prompts and superior noise reduction features, which are not present in CodeRabbit OSS. |
| 45 | +[`ai-pr-reviewer`](https://github.com/coderabbitai/ai-pr-reviewer) project is |
| 46 | +our Open-Source Software (OSS) for pull request reviews. With CodeRabbit OSS, |
| 47 | +you need your own OpenAI key, and you will incur OpenAI costs. On the other |
| 48 | +hand, with a CodeRabbit Pro subscription, the OpenAI cost is included. |
| 49 | +Additionally, CodeRabbit Pro offers advanced prompts and superior noise |
| 50 | +reduction features, which are not present in CodeRabbit OSS. |
61 | 51 |
|
62 | | -###Can I use both CodeRabbit OSS and CodeRabbit Pro together? |
| 52 | +###Can I use both CodeRabbit OSS and CodeRabbit Pro together? |
63 | 53 |
|
64 | | -You can, but this will result in duplicate reviews. We suggest you use only one of the two. |
| 54 | +You can, but this will result in duplicate reviews. We suggest you use only one |
| 55 | +of the two. |
65 | 56 |
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66 | 57 | ###**Opening a Support Ticket** |
67 | 58 |
|
68 | | -To get assistance from our support team, open a ticket using the help icon on the CodeRabbit UI: |
| 59 | +To get assistance from our support team, open a ticket using the help icon on |
| 60 | +the CodeRabbit UI: |
69 | 61 |
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70 | | -Complete the support ticket by providing your name, email, a description of your issue, and attaching any necessary files. If you are reporting a bug , please provide the GitHub or GitLab organization name. |
| 62 | +Complete the support ticket by providing your name, email, a description of your |
| 63 | +issue, and attaching any necessary files. If you are reporting a bug , please |
| 64 | +provide the GitHub or GitLab organization name. |
71 | 65 |
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72 | 66 |  |
73 | 67 |  |
74 | 68 |
|
75 | | -:::tip |
76 | | -To see more common issues faced by CodeRabbit users, visit our FAQsection for detailed answers and solutions to frequently encountered problems. |
| 69 | +:::tip To see more common issues faced by CodeRabbit users, visit our FAQ |
| 70 | +section for detailed answers and solutions to frequently encountered problems. |
77 | 71 | ::: |
78 | 72 |
|
79 | 73 | ###**Community Collaboration** |
|