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docs: redefine and clarify feature stages#18416

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@EdwardAngertEdwardAngert commentedJun 17, 2025
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Summary

Edit the feature stages doc to define and clarify each stage both for Coder users and internally.

Specifically:

  • product: deciding what a feature is and when it feature graduates or is removed
  • engineering: tagging and communicating risk (for any stage - esp. since this now introduces the idea of deprecation)
  • support: customer expectations and SLAs
  • docs: everywhere

in pr/in progress

  • added "experiment (hidden)" and "legacy (deprecated)" rows
  • draft deprecation policy modeled after GitLab/GitHub

todo

  • define graduation criteria?
  • add an “Enabled by default?” column or list item for each

help wanted

  • check wording. this effectively states policy
  • ☝️ ensure scopes of support align with intention and SLA
  • Legacy/deprecation language and intent

@EdwardAngertEdwardAngert requested a review frombpmctJune 17, 2025 20:17
@EdwardAngertEdwardAngert self-assigned thisJun 17, 2025
@EdwardAngertEdwardAngert added the docsArea: coder.com/docs labelJun 17, 2025
@EdwardAngertEdwardAngert requested review frommatifali,Kira-Pilot,bpmct andstirby and removed request forbpmctJune 17, 2025 20:26
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Left a few comments and queries.

Comment on lines +17 to +18
|[Beta](#beta)| No| Not fully| Documentation</br>Discord</br>GitHub| Publicly available on an opt-in basis. In active development with minor bugs. Suitable for staging; optional for production. Not covered by SLA.|
|[GA](#general-availability-ga)| Yes| Yes| License-based / SLA| Stable and tested. Enabled by default. Fully documented. Support based on license.|
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We do not need to repeat support in the Description column, since we already have a separate Support column.

Comment on lines +16 to +18
|[Early Access](#early-access-features)| No| No| Limited documentation</br>GitHub issues| For staging only. Functional, but not feature-complete or stable.</br>Disabled by default.|
|[Beta](#beta)| No| Not fully| Documentation</br>Discord</br>GitHub| Publicly available on an opt-in basis. In active development with minor bugs. Suitable for staging; optional for production. Not covered by SLA.|
|[GA](#general-availability-ga)| Yes| Yes| License-based / SLA| Stable and tested. Enabled by default. Fully documented. Support based on license.|
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@matifalimatifaliJun 18, 2025
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We should mention Discord, GitHub, and Documentation as support channels for GA features, at least for the OSS community.

because they might cause performance or stability issues. Early access features
can be mostly feature-complete, but require further internal testing and remain
in the early access stage for at least one month.
Coder sometimes releases early access features that are available for use, but are disabled by default.
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Suggested change
Coder sometimes releases early access features that are available for use, but aredisabled by default.
Coder sometimes releases early access features that are available for use, but areopt-in by default.

Some features are not disabled by default but require opt-in, such as Presets and the upcoming Secrets. We will likely not hide them behind a flag and provide an early access status within the product and documentation through labels.


<details><summary>To enable early access features:</summary>

Use the[Coder CLI](../../install/cli.md)`--experiments` flag to enable early
access features:
Use the[Coder CLI](../../install/cli.md)`--experiments` flag to enable early access features:
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It's not a hard requirement to gate all early access features behind feature flags.

I see that we are adding a new category for experimental features that could also qualify as EA.

some features may be incomplete.
Beta features are often ready for general availability within two-three releases.
You should test beta features in staging environments.
You can use beta features in production, but should set expectations and inform users that some features may be incomplete.
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We now try to complete features in Beta and only do polishing and bug fixes in the GA phase. So saying that they may be comparable feature-wise would be incorrect.

already. Customers with a valid Coder license, can submit a support request or
contact your[account team](https://coder.com/contact).
For support, consult our knowledgeable and growing community on[Discord](https://discord.gg/coder), or create a
[GitHub issue](https://github.com/coder/coder/issues) if one doesn't exist already.
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Suggested change
[GitHub issue](https://github.com/coder/coder/issues) if one doesn't exist already.
[GitHub issue](https://github.com/coder/coder/issues/new/choose) if one doesn't exist already.

suggestion that could improve the documentation, please
We intend[Coder documentation](../../README.md) to be the[single source of truth](https://en.wikipedia.org/wiki/Single_source_of_truth)
and all features should have some form of complete documentation that outlines how to use or implement a feature.
If you discover an error or if you have a suggestion that could improve the documentation, please
[submit a GitHub issue](https://github.com/coder/internal/issues/new?title=request%28docs%29%3A+request+title+here&labels=["customer-feedback","docs"]&body=please+enter+your+request+here).
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Why are we asking for feedback on the internal repo? We should use the coder/coder repo issues or GitHub Discussions.

Comment on lines +141 to +142
##Legacy (Deprecated)

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We should add Product labels and docs labels to all deprecated features.
There are a few deprecated API endpoints listed in the API docs.

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@matifalimatifalimatifali requested changes

@Kira-PilotKira-PilotAwaiting requested review from Kira-Pilot

@bpmctbpmctAwaiting requested review from bpmct

@stirbystirbyAwaiting requested review from stirby

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