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Zoox

From Wikipedia, the free encyclopedia
American company developing self-driving taxis

For the photosynthetic organisms known as Zoox, seeZooxanthellae.
Zoox, Incorporated
Company typeSubsidiary
IndustryAutomotive
Founded2014; 12 years ago (2014)
Founders
  • Tim Kentley-Klay
  • Jesse Levinson
HeadquartersFoster City, California
Area served
Las Vegas,Nevada,United States
Key people
Aicha Evans (CEO)
ProductsSelf-driving cars
Number of employees
c. 2,200 (2023)[1]
ParentAmazon.com, Inc.
Websitezoox.com

Zoox, Incorporated is an American technology company subsidiary ofAmazon developingdriverless vehicles that providemobility as a service. It is headquartered inFoster City, California, and has offices of operations in theSan Francisco Bay Area andSeattle. Zoox is a part of the Amazon Devices & Services organization along with other Amazon units likeAmazon Lab126,Amazon Alexa, andKuiper Systems.[2][3][4]

History

[edit]
Left to right: Jesse Levinson, Tim Kentley Klay, Steve Jurvetson and Mo Islam (2015)

Zoox was founded in 2014 byAustralian artist-designer Tim Kentley-Klay[5][6] and Jesse Levinson, son ofApple Incorporated chairmanArthur D. Levinson, who was developing self-driving technology atStanford University.[7] The name "Zoox" is a reference toZooxanthellae, a marine organism that, like the Zooxrobotaxi, depends on renewable energy and is able to maintain a symbiotic relationship with organisms in its surrounding habitat.[8]

In January 2019, Zoox appointed a new CEO,Aicha Evans, who was previously theChief Strategy Officer atIntel.[9][10] On June 26, 2020,Amazon and Zoox signed a definitive merger agreement, under which Amazon acquired Zoox as a wholly owned subsidiary for over $1.2 billion.[11][12] As is the case with other Amazon subsidiaries likeAmazon Web Services, Zoox has no independent board of directors, but operates as a separate legal entity with its own governance structure. Zoox is a part of the Amazon Devices & Services organization with Evans reporting intoAmazon Senior Vice President,Panos Panay.

Services

[edit]
Zoox service areas in the United States

As of January 2026[update], Zoox has approximately 50 robotaxis in service.[13]

Service areas in the United States
StateMetro areaStatusLaunch dateArea served[14]Ref.
CaliforniaLos AngelesTesting[15]
San FranciscoWaitlist service[16]
FloridaMiamiService announced[17]
GeorgiaAtlantaTesting[18]
NevadaLas VegasFree public trialSeptember 10, 2025Las Vegas Strip[19]
TexasAustinService announced[17]
WashingtonSeattleTesting[20]
Washington, D.C.Testing[21]

Technology

[edit]
Early test vehicles at original Zoox headquarters in SLAC in 2016

Zoox is creating an entirely new autonomous vehicle targeted at therobotaxi market.[22] The company's approach is centered on the fact that a retrofitted vehicle is not optimized for autonomy. Zoox has applied the latest techniques in automotive, robotics and renewable energy to build a symmetrical, bi-directional battery-electric vehicle that solves for the unique challenges of autonomous mobility.[23][24]

The company has used retrofittedToyota Highlanders with their self-driving system in final preparation for their commercial vehicle reveal in December 2020. As of July 2018 test driving was taking place in bothSan Francisco'sFinancial District andNorth Beach districts, as well asLas Vegas.[25]

Progress and competition

[edit]
Zoox prototype testing in San Francisco in 2019

In December 2018, Zoox became the first company to gain approval for providing self-driving transport services to the public inCalifornia.[26][27][28] By July 2018, according toBloomberg, Zoox had raised $800 million in venture capital, at a valuation of $3.2 billion.[29]Draper Fisher Jurvetson is an investor in the company. In September 2020, Zoox became the fourth company in the State of California to receive permit to test driverless automobiles on public roads.[30] On December 14, 2020, Zoox showcased a fully autonomous, all-electric, purpose-built vehicle that is capable of driving up to 75 mph.[31][32]

On March 20, 2019,Tesla, Inc. filed a lawsuit against Zoox and several now-former Tesla employees (who left Tesla for employment at Zoox) alleging theft of Tesla's proprietary information and trade secrets related to warehousing, shipping, and logistics in late 2018 and early 2019.[33] The lawsuit was settled for an undisclosed sum in April 2020 where Zoox "acknowledged that certain of its new hires fromTesla were in possession of Tesla documents pertaining to shipping, receiving, and warehouse procedures when they joined Zoox's logistics team".[34]

An electric Zoox Robotaxi in San Francisco in 2025

In July 2022, Zoox self-certified that its purpose-built, fully autonomous, all-electric passenger vehicle met the existing USFederal Motor Vehicle Safety Standards (FMVSS) without the need for regulatory changes or exemption requests.[35] The USNational Highway Traffic Safety Administration (NHTSA) has not granted Zoox an exemption from rules requiring vehicles to have controls including a steering wheel and pedals, and has an open investigation[36] into this claim.[37]

In 2023, Zoox was given approval by theCalifornia Department of Motor Vehicles (DMV) to begin testing self-driving robotaxis on open public roads with passengers on board. The DMV provided Zoox with a limited permit to operate on roads at speeds of up to 35 miles an hour at a designated area around its Foster City headquarters.[38] In June 2023, Zoox expanded its facilities and operations to Las Vegas, Nevada, after being authorized by theNevada Department of Motor Vehicles to operate its autonomous robotaxis on public roads.[39]

In May 2024, the NHTSA launched an investigation into potential flaws in Zoox vehicles after two rear-end collisions involving motorbikes and Zoox vehicles.[40]

On August 6, 2025, the NHTSA issued an exemption for Zoox driverless vehicles[41] under its newly expanded Automated Vehicle Exemption Program. All of the purpose-built vehicles manufactured by Zoox and operating on public roads in the United States are now covered by this exemption. The Audit Query is now closed.

On September 10, 2025, Zoox officially began the robotaxi service in Las Vegas as an initially free service to transport riders to and from fixed destinations along theLas Vegas Strip, with plans to expand to more resorts and entertainment spots in the coming months.[42][43]

On November 18, 2025 Zoox launched its robotaxi service to the public in San Francisco, marking a significant step in the company’s commercial progress. Operating through the "Zoox Explorers" program, the company began offering free rides to select users in its purpose-built autonomous vehicles within neighborhoods like SoMa and the Mission District. This launch directly accelerates Zoox's competition against Waymo, the Google subsidiary that already operates a fare-charging, driverless service in the city.[44] There is currently a waitlist but Zoox hopes to completely remove the wait list by 2026 as it adds more robotaxis to its fleet.[45]

Accidents

[edit]

As of December 15, 2025[update], the National Highway Traffic Safety Administration (NHTSA) has logged 113 accidents involving Zoox vehicles in autonomous mode, of which a small number resulted in injury or property damage.[46]

List of notable Zoox accidents:

  • On April 4, 2025, a Zoox collided with anelectric bicycle.[47]
  • On April 8, 2025, a Zoox collided with a passenger car; Zoox recalled its software in response.[48]
  • On May 8, 2025, a Zoox collided with ane-scooter; Zoox recalled its software in response.[49]
  • On January 17, 2026, a Zoox inSan Francisco hit a car door while the driver was opening it, injuring the driver; according to Zoox, the robotaxi identified the door, but could not avoid hitting it.[50] TheSan Francisco Police Department later launched an investigation.[51]

References

[edit]
  1. ^Roy, Abhirup; Sriram, Akash (June 27, 2023)."Zoox headcount grows as Amazon's self-driving unit expands testing in Vegas". Reuters.
  2. ^"Amazon to acquire autonomous driving startup Zoox".TechCrunch. June 26, 2020. RetrievedDecember 4, 2020.
  3. ^Patel, Nilay (October 12, 2021)."How Amazon runs Alexa, with Dave Limp".The Verge. RetrievedDecember 21, 2021.
  4. ^Kim, Eugene (October 28, 2020)."Amazon might be aiming its newly acquired Zoox self-driving division toward a full-on rivalry with Uber and Lyft".Business Insider. RetrievedDecember 21, 2021.
  5. ^"Company Overview of Zoox Inc". Bloomberg. RetrievedFebruary 11, 2019.
  6. ^"Secretive robot-car maker Zoox opens up".San Francisco Chronicle. September 12, 2018. RetrievedFebruary 11, 2019.Zoox sprang up in 2014 as the brainchild of Australian artist-designer Tim Kentley-Klay, who had no tech background but was excited about self-driving cars' potential.
  7. ^"The Wild Ride Of Zoox".Forbes. RetrievedFebruary 11, 2019.
  8. ^Swisher, Kara (March 6, 2020)."Aicha Evans and Jesse Levinson: Self-driving taxis will be here in 2021".Recode Decode (Podcast). Vox. RetrievedMarch 7, 2020.
  9. ^Higgins, Tim (January 14, 2019)."Autonomous Vehicle Startup Zoox Names Intel Executive Aicha Evans as CEO".The Wall Street Journal.
  10. ^"Zoox CEO Aicha Evans reveals what will set the company's electric, self-driving cars apart from the rest".Business Insider.
  11. ^Amazon acquires self-driving start-up Zoox for over $1.2bn.Financial Times.
  12. ^Levy, Ari; Palmer, Annie (June 26, 2020)."Amazon to buy self-driving technology company Zoox".CNBC. RetrievedJuly 17, 2020.
  13. ^Jetha, Rya (January 7, 2026)."Waymo has the robotaxi lead. Tesla, Zoox, and Uber are coming to the streets".The San Francisco Standard. RetrievedJanuary 12, 2026.
  14. ^The Zooxmobile app displays service areas.
  15. ^"Zoox is coming to Los Angeles". April 9, 2025. RetrievedNovember 18, 2025.
  16. ^"Zoox is now welcoming its first public riders in San Francisco". Zoox. November 18, 2025. RetrievedNovember 18, 2025.
  17. ^ab"We're expanding testing to Austin and Miami". Zoox. June 5, 2024. RetrievedSeptember 10, 2025.
  18. ^"Zoox is arriving in Atlanta". Zoox. May 20, 2025. RetrievedNovember 18, 2025.
  19. ^"Zoox is live in Las Vegas". Zoox. September 10, 2025. RetrievedSeptember 10, 2025.
  20. ^"Narrow tunnels, one-way systems, inclement weather. Let's go". Zoox. October 18, 2021. RetrievedNovember 18, 2025.
  21. ^"Zoox is expanding to Washington, D.C." Zoox. September 30, 2025. RetrievedNovember 18, 2025.
  22. ^"Zoox's driverless cars will operate like Lyft and Uber". CNBC. RetrievedFebruary 11, 2019.
  23. ^Ohnsman, Alan."Robotaxi Startup Zoox Becomes A Big Acquirer Of Tesla-Incubated Talent".Forbes. RetrievedFebruary 11, 2019.
  24. ^"Zoox car: Mysterious Australian start-up worth $1.9b, but what do they do?".www.news.com.au. RetrievedFebruary 11, 2019.
  25. ^Davies, Alex (July 20, 2018)."Zoox Flashes Serious Self-Driving Skills in Chaotic San Francisco".Wired.ISSN 1059-1028. RetrievedFebruary 11, 2019.
  26. ^"California lets self-driving startup Zoox offer autonomous rides".Reuters. December 21, 2018. RetrievedFebruary 11, 2019.
  27. ^"Zoox Inc. Snags First California Permit To Transport Passengers In Self-Driving Cars". NPR. RetrievedFebruary 11, 2019.
  28. ^Keck, Catie."Self-Driving Car Company Zoox to Offer Free Rides in California".Gizmodo. RetrievedFebruary 11, 2019.
  29. ^"$800 Million Says a Self-Driving Car Looks Like This".Bloomberg.com. July 17, 2018. RetrievedFebruary 11, 2019.
  30. ^"Zoox becomes fourth company to land driverless testing permit in California".TechCrunch. September 18, 2020. RetrievedSeptember 24, 2020.
  31. ^"Amazon's Zoox Unveils Robotaxi for Future Ride-Hailing Service".Bloomberg.com. December 14, 2020. RetrievedFebruary 19, 2021.
  32. ^McFarland, Matt (December 14, 2020)."Here's the robotaxi Amazon wants you to ride around in".CNN. RetrievedFebruary 19, 2021.
  33. ^"UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA, Case No. 3:19-cv-01462, Document 1". March 20, 2019 – via Scribd.
  34. ^"Self-driving startup Zoox settles Tesla lawsuit, lays off 100 workers". April 16, 2020.
  35. ^"The next step on our journey to public roads". Zoox. July 11, 2022. Archived fromthe original on July 11, 2022.
  36. ^"ODI resume - Manufacturer & product information - Zoox, Inc"(PDF). Archived fromthe original(PDF) on March 7, 2023.
  37. ^Hawkins, Andrew J. (November 2, 2024)."Is Amazon's robotaxi company trying to sidestep federal safety laws?".The Verge. RetrievedMay 29, 2025.
  38. ^Roy, Abhirup (February 13, 2023)."Amazon's Zoox tests robotaxi on public road with employees as passengers".Reuters.
  39. ^Bellan, Rebecca (June 27, 2023)."Zoox begins testing robotaxis on public roads in Las Vegas".TechCrunch.
  40. ^Thadani, Trisha; Duncan, Ian (May 24, 2024)."Major robotaxi firms face federal safety investigations after crashes".Washington Post.ISSN 0190-8286. RetrievedMay 26, 2024.
  41. ^"NHTSA issues first-ever demonstration exemption to American-built automated vehicles". U.S. Department of Transportation. August 6, 2025. RetrievedSeptember 10, 2025.
  42. ^Roy, Abhirup; Sriram, Akash; Roy, Abhirup; Sriram, Akash (September 10, 2025)."Amazon's Zoox robotaxi opens to public with free service in Las Vegas".Reuters. RetrievedSeptember 10, 2025.
  43. ^"Amazon's Zoox launches its robotaxi service in Las Vegas".AP News. September 10, 2025. RetrievedSeptember 10, 2025.
  44. ^Chen, Brian (November 18, 2025)."Self-Driving taxis Are Catching On. Are You Ready?".The New York Times.{{cite web}}: CS1 maint: url-status (link)
  45. ^Palmer, Annie (November 18, 2025)."Zoox begins offering robotaxi rides in San Francisco, facing off with Waymo".CNBC. RetrievedDecember 5, 2025.
  46. ^"Standing General Order on Crash Reporting". NHTSA. Archived fromthe original on September 16, 2025. RetrievedJanuary 15, 2026.
  47. ^Swan, Rachel (May 13, 2025)."A Zoox and an e-bike collided in S.F. Here's what it says about robotaxi safety".San Francisco Chronicle. RetrievedSeptember 9, 2025.
  48. ^"Las Vegas crash involving Zoox autonomous vehicle sparks software update".KVVU-TV. May 7, 2025. RetrievedSeptember 9, 2025.
  49. ^Bellan, Rebecca (May 23, 2025)."Zoox issues second robotaxi software recall in a month following collision".TechCrunch. RetrievedSeptember 9, 2025.
  50. ^Rivano Barros, Joe; Eskenazi, Joe (January 17, 2026)."Zoox confirms its autonomous car struck vehicle, injuring S.F. street ambassador".Mission Local. RetrievedJanuary 18, 2026.
  51. ^O'Kane, Sean (January 28, 2026)."San Francisco Police Department investigating Zoox collision with a parked car".TechCrunch. RetrievedJanuary 31, 2026.

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