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| Type | Pay TV |
|---|---|
| Country | United Kingdom |
| Availability | Cable television |
| Founded | March 2006 (February 2007 asVirgin TV) |
Broadcast area | United Kingdom |
| Owner | Virgin Media O2 |
| Parent | Liberty Global (50%) Telefónica (50%) |
Official website | VirginMedia.com |
Virgin TV is a digital paycable television service in theUnited Kingdom, owned byLiberty Global (50%) andTelefónica (50%) after the merger its UK businesses to formVirgin Media O2. Its origins date fromNTL andTelewest, formerly two of the UK's largest cable operators, which merged on 6 March 2006. All NTL:Telewest services were rebranded asVirgin Media in February 2007. Since the acquisition ofSmallworld Cable in 2014, Virgin is the sole national cable TV provider in Great Britain.[1] Currently[update] about 51% of UK households have access to Virgin's network, which is independent fromBT'sOpenreach network.[2][3]
Virgin ranks as the UK's second-largest pay TV service, and the service is provided in conjunction with Virgin Media broadband and phone.[2] As of Q3 2007, it had 3.6 million subscribers, compared to 8.2 million on its traditional rivalSky.[4] As of 2009, Virgin's digital cable television currently uses theNagravision 3conditional access system.[5][6] The service was fully digitalised in 2013.
Since November 2016, the service's flagshipset top box is theTiVo-powered Virgin V6 Box, or the Virgin TV 360 which has an updated HORIZON interface,[7] competing withSky Q.[8]
From 2008, Virgin Media functioned as a single company; however, it relied on its three existing infrastructures: theLangley-based NTL,Bromley-based NTL (infrastructure bought fromCable & Wireless plc in 2000, but not yet integrated with NTL's original network) andKnowsley-based Telewest platforms. As part of the Next Generation Television network, the infrastructure was consolidated into a single superheadend at Langley in 2010, with Knowsley serving as a backup.
In May 2008, Virgin Media began their "long term" region-by-regionanalogue television service switch off project, beginning withCoventry andGlasgow.[9][10] In areas where analogue transmission will be turned off but no digital replacement introduced customers will be offered Virgin's off-network services, with the company looking at developing a television-over-DSL service for areas outside its cable network. Analogue subscribers in areas where digital cable services are already available will be offered transfers to new packages. The firm signalled that it wants to use the capacity to provide faster broadband internet.
On 11 September 2009,Cisco Systems announced a deal to support Virgin Media's Internet Protocol TV distribution platform and upgrade its legacy digital TV infrastructure. Virgin Media deployed Cisco Digital Video Headend technology in all of its regional and central headends, across its national fibre optic network. The TV platform will be capable of delivering advanced services to more than 12.6 million UK homes. The infrastructure helped Virgin Media to reduce operating expenses, support the rollout of new conditional-access security services, and accelerate the introduction of new standard and high-definition services.[11] A Virgin Media spokesman later clarified that the plan "isn't quite announcing the 'launch of IPTV services'. The agreement with Cisco is to help enhance our existing TV platform, which broadcasts content over DVB-C and then our VoD service runs on IP."[12]
On 24 November 2009, Virgin Media entered into a strategic partnership withTiVo.[13] Under the mutually exclusive agreement, TiVo developed a converged television and broadband interactive interface to power Virgin Media's next generation, high definition set-top boxes. The terms of the deal were not disclosed. TiVo became the exclusive provider of middleware and user interface software for Virgin Media's next generation set top boxes. Virgin Media became the exclusive distributor of TiVo services and technology in the United Kingdom.
Virgin Media will pay TiVo monthly fees, which commenced upon delivery of its first set-top box, which are guaranteed and increase over time.[14] The agreement has a multi-year term with additional limited renewal rights granted to Virgin. The agreement created a mutually exclusive distribution arrangement under which TiVo will develop software for DVR set top box platforms and non-DVR set-top boxes that will be deployed in the future by Virgin in the United Kingdom. Virgin Media will promote the product and has exclusive rights to use the TiVo brand and technology in the United Kingdom. As part of the agreement, Virgin Media and TiVo entered into a mutual covenant not to assert with regards to each party's intellectual property. Investment bankLazard Capital Markets estimated the hookup as a "$48 million deal" for TiVo. Virgin Media is to maintain its current Liberate middleware provided bySeaChange International through until at least January 2011.[15]
In 2014, Virgin Media boughtSmallworld Cable, a regional cable company.[16] As a result, Virgin Media is now the only cable company in the UK apart fromWightFibre which operates on theIsle of Wight.
TheBT Group owned (but Virgin Media leased)Milton Keynes franchise which was analogue-only was switched off in November 2013.[9] BT'sOpenreach division selected Milton Keynes for a large scale fibre-to-the-premises trial (as opposed to fibre-to-the-cabinet in other parts of the UK). It remains to be seen what impact, if any, this will have on the viability of the Virgin Media leasing arrangement of the analogue HFC network there, which, uniquely, is believed to pass through BT infrastructure – not wholly VM's. The leasing arrangement dates back to 1999 and was mandated by the European Union in response to competition concerns surrounding BT's Cable TV interests in Milton Keynes and Westminster.[17] Virgin Media completely withdrew its services in Westminster on 31 January 2012, after being unable to upgrade the network and deliver their digital services at a reasonable cost.[18] The Milton Keynes cable network, which has a significant number of users due to technical satellite and aerial reception issues down to local geography,[19] does not suffer the same 'conservation' area rules as the Borough of Westminster. Milton Keynes remained analogue-only until the end of 2013, at which point the network was shut down due to a contractual breakdown with BT, the owners of the network in Milton Keynes.
During 2009 digital upgrade work began on the last Virgin Media owned analogue-only areas in Bolton, Slough and West London as well as parts of Leicester, Northern Ireland and Southampton, with most areas completed between 2010 and 2011. In these areas Virgin Media had only offered customers analogue cable television.
For customers in non-cabled areas, Virgin Media offered a branded set-top box for theFreeview digital terrestrial television service, called "Free TV", until December 2009 when it was discontinued.[20] The set-top box was free to any customer taking the Bundle One subscription package or for an addition fee to other customers, up to five additional set-top boxes were available per account.
The next phase of this service was to be a combinedIPTV and digital terrestrial television service similar toBT Vision andTalkTalk TV. Virgin Media signed an agreement with Cable & Wireless to become theunbundled local loop (LLU) network provider, providing access to 4 million homes outside of the Virgin Media cable franchise network and would include linear pay broadcast channels andvideo on demand. This was originally scheduled to be released during 2008 but was delayed and scaled back as Virgin Media concentrated on improving its cable broadband proposition instead of focusing on competing withSky in the premium television market.[21][22][23] As of 2010, no further developments have been announced and the plans appear to have been abandoned.
Virgin TV carries around 301 digital television and radio channels, including a mixture of subscription, premium subscription and pay-per-view channels.
Telewest (one of Virgin Media's predecessors) became the first UK broadcaster to offerHDTV, launching its service in December 2005; several months earlier than that of its chief competitor,Sky.[24] An HD-enabled set-top box is required to view HDTV.
Virgin TV branded its originalhigh-definition (HD) Digital Video Recorder (PVR) service asV+. The service uses aPVR set-top box, with three tuners and a 160 GBhard disk for up to 80 hours' recording. The presence of three tuners means that V+ can record two channels at the same time while viewers watch a third. This contrasts with most other PVR systems such asSky+, which supports only two tuners. In December 2010 a 1 TBTiVo HD PVR from Cisco was released,[25] with a 500 GB model released in May 2011.[26] From late 2011,Samsung Electronics will join Cisco as a second supplier of TiVo STBs for Virgin Media.[27]
Virgin also offer a CiscoV HD Box, for a fixed upgrade fee from their standard set-top box with no additional monthly subscription fee.[28]
The V (HD) and V+ boxes are now obsolete and no longer supported. Newer TiVo-based boxes are the only supported devices for Virgin TV nowadays. The newest V6 box is very fast and multi-functional, however, it only supports aHDMI-equipped TV set (theSCART port is disabled and not supported) and requires a valid Virgin Media broadband service connection to the box. If these conditions are not met, only the older TiVo box can be used which has an operational SCART connector and an internal communication modem which removes a need for a broadband connection.
At the product launch of Telewest'sTVDrive on 1 December 2005, the only HD channels available wereBBC HD andITV HD trial channels. ITV HD was removed from the network after the completion of the trial on 30 November 2006. On 1 December 2007, BBC HD was transformed into a full service.[29]
During 2009, Virgin launchedFX HD,[30]MTVNHD,[30]National Geographic HD,[30]Channel 4 HD,[31]ESPN HD[32] andLiving HD.[33] Living HD represented the first HD channel to be made exclusively available to Virgin TV.
In 2010, Media addedE4 HD,[34]Syfy HD,[35]Discovery HD,[36]Eurosport HD,[37]ITV HD,[38][39]STV HD,[40]Channel 5 HD,[41]Film4 HD,[34] tenSky Movies HD channels,[42]Sky Sports HD1 and HD2,[42]Sky1 HD,[43]Comedy Central HD,[44]UTV HD[45] andBBC One HD.[46] Both Film4 HD and UTV HD are exclusive to Virgin TV.
In 2011, Virgin Media addedSky Arts 1 HD and 2 HD,[47]Eurosport 3D,[48] Sky Movies Classics HD,[49]Dave HD andWatch HD.[50]
In 2012, Virgin Media added Eurosport 3D,[51]Alibi HD, British Eurosport HD,[52] the BBC's 24 Olympic HD channels[51] and Channel 4's 3 Paralympic channels.[53]
In 2013, Virgin Media addedCartoon Network HD,TCM HD,[54]British Eurosport 2 HD,ITV2 HD,ITV3 HD,ITV4 HD,[55]BBC Two HD,TLC HD,NHK World HD,Animal Planet HD,BBC Red Button HD,[56]MTV HD,Nickelodeon HD,[57]BT Sport 1 HD, BT Sport 2 HD andMore4 HD.
Later in the 2010s, Virgin Media began removing standard definition feeds of channels it offers in high definition. The first SD removal was on 25 September 2018 whenGold's SD channel is removed from the platform. This was followed on 4 December by the removal of the stand definition feeds ofBT Sport and a week later,BBC Two in SD was replaced on channel 102 by the high definition version although BBC Two continues to be available in SD asBBC Two England on channel 862.[58]
2019 sees the ending of the broadcast of many more channels in standard definition, includingBBC Four,BBC News,CBBC andCBeebies (SD channels removed on 19 February),[59]Lifetime,History,H2 andCrime & Investigation (removed on 14 May),[60] theSky Cinema channels (apart fromSky Cinema Premiere +1, removed on 1 August),[60]Eurosport andDiscovery (removed on 26 September).[61]
On 27 May 2020,Sky Documentaries andSky Nature launched on Virgin Media but the platform only provided the high definition versions of the channel although towards the end of the year, the SD versions also appeared so that the channels could be watched by lower tier customers who do not have access to Virgin media's high definition feeds of pay channels.
Virgin TV ranks as the UK's largest provider of on-demand content, with over 3 millionvideo on demand (VoD) customers and as of October 2011[update] over 6,500 hours of programming.[62]
The company currently[update] brands its VOD service as "On Demand". In contrast to the Sky On Demand system fromSky, Virgin Media offers a "true" VOD system, allowing customers to stream programmes whenever they want to watch them from servers at the customer's localhead end. As the broadcaster automatically stores content on Virgin Media servers, this removes the need to pre-record many programmes. Users can search through a large library of programmes (called "TV Choice") fromcontent providers including theBBC,ITV,[63]Channel 4,Channel 5,Cartoon Network,Disney Channel,Discovery Networks,National Geographic,CBS Paramount,Buena Vista,Alliance Atlantis,Warner Bros.,Viacom (MTV,Comedy Central,Nickelodeon),Current TV,BabyTV,PictureBox Movies,NBC Universal andBSkyB; and watch them when they want to. Subscribers to Virgin Media's premier television package,Size: XL, have the content included in their subscription, while other customers can pay £5 per month for unlimited access, or can utilise pay-per-view. In addition, Virgin Media offers a "Catch-up" service, which includes a free 7-day "watch-again" feature for selected television programmes broadcast by the BBC, ITV, Channel 4 and Channel 5. The service also offers over 500 films (service-branded "FilmFlex"), and more than 8000 music-videos. On 12 July 2007 the music videos became free for all XL customers.[64]
Additionally, it was revealed that as of 2008[update] one third of BBC television programmes viewed on itsiPlayer service are accessed through Virgin Media's on Demand service and that 50% of all Virgin Media customers "regularly" use on Demand services.[65]
On 25 November 2009, Virgin Media added dynamic advertising usingSeaChange International's AdPulse system.[66] Ads will appear in thirty second pre-roll and post-roll ads which will be matched to the programme being watched.
In January 2010, Virgin Media launched Virgin Media Music, offering over 3,500 videos to watch completely free.[67] Virgin Media confirmed it would be launching a rival to both the BBC iPlayer andSky Player by the end of 2010, with subscribers accessing content both online and through their mobile devices.[68]
On 26 April 2010, Virgin Media announced the launch of its first online movies service: Virgin Media Online Movies.[69] All rentals will offer unlimited streamed views for 48 hours so viewers can pause, rewind and watch again, plus the film can be watched wherever the account holder logs on. Virgin Media Online Movies is powered byFilmFlex Movies Ltd., the service is delivered over the web usingMicrosoft Silverlight and will initially present movies in standard definition.[70] An HD version of the service is in testing, though there is no word on when it might become available.
On 29 July 2010, Virgin Media announced the beta launch ofVirgin Media Player, an online and mobile TV player. Hundreds of hours of content for the beta trial were made available from ITV plc,Living,Disney,Cartoon Network,National Geographic,Discovery andMTV Networks Europe.[71] The beta trial is open to Virgin Media's XL TV customers who also have a broadband connection with the company. Virgin Media brought more content to Virgin Media Player as the company built towards full launch later in the year. Virgin Mobile pay monthly customers are able to access an hour of Virgin Media Player every day, at no extra charge. Virgin Media Player on mobile launched with4oD content which was joined by MTV Snax,MTV Music,Nickelodeon andComedy Central.
A full launch for Virgin Media Player happened in late October 2010 on both computers and mobiles, with the latter charging additional fees for each hour or part hour of access on an escalating price scale, and availability initially only over 3G not Wi-Fi.[72] A facility allowing customers to watch a programme on one device, pause it and then continue viewing from exactly the same point via another device expected to be added in mid-2011.[73]
On 7 September 2012, Virgin Media announced the launch ofVirgin TV Anywhere, a new service that will enable Virgin TV customers to watch live TV channels and on-demand content via the internet through their computer oriOS device, similar toSky Go.[74] The service was launched two months later on 7 November 2012, replacingVirgin Media Player.
At the product launch of Telewest's TVDrive on 1 December 2005, their Teleport service included a modest selection of on demand HD content including episodes of BBC nature documentariesPride,The Blue Planet and Wild Weather, pay-per-view episodes ofLost andDesperate Housewives fromChannel 4, a small selection of documentaries from the History Channel,Metropolitan Opera Live in HD'sThe Magic Flute and pay-per-view films fromFilmFlex.[75][76]
On 8 October 2007, Virgin Media announced that they had struck a deal with Channel 4 that enables them to offer a selection of Channel 4 programming in HD via their TV on demand service.[77]
On 8 January 2009, it was announced thatITV Player would be added to Virgin Media's digital cable TV service.[78] A selection of ITV's High Definition programming was supposed to be made available on demand as part of the deal. 12 March 2010, it was announced that some of ITV HD's content will be available on demand via ITV Net Player on Virgin Media's TV platform.[39]
On 16 April 2009, the BBC announced that they would offer HD content throughBBC iPlayer, with a Virgin Media spokesperson adding "We're working closely with the BBC to make this service available on our platform as soon as possible."[79][80] HD content, includingRobin Hood,Friday Night with Jonathan Ross andLater... with Jools Holland, became available on 1 May 2009.[81]
On 29 June 2009, Virgin Media announced that from July thePictureBox movie service would be made available to Virgin Media's 3.6 million TV subscribers providing a broad selection of 28 films at any given time, with seven new titles being added to the line-up each Friday. Most of the PictureBox films are available in HD and many will not yet have been seen on free-to-air television in the UK. It marks the PictureBox's first UK platform to present films in HD.[82]
On 17 September 2009, Virgin Media announced an agreement withDisney, securing the rights for three TV channels (Disney Channel,Disney XD andPlayhouse Disney), TV on demand content including HD programming and on demand content to be made available online. The deal also includes the rights for Virgin Media to air Disney XD and on demand content from Disney XD via the mobile.[83]
On 10 February 2010, Virgin announced thatDiscovery Networks would make HD on demand content available, such asDeadliest Catch andMiami Ink, during Spring 2010 as part of a deal to add Discovery HD.[36] On 15 March 2010, Virgin Media andNBC Universal Global Networks announced that they would also look to make HD content available on demand where possible, as part of the deal to add Sci Fi HD.[35]
On 5 August 2010, Virgin Media announced that popular Comedy Central HD programmes available on demand from 1 September 2010.[44]HBO content such asThe Sopranos were removed on 14 October 2010, following HBO's exclusive deal with Sky, which led to the creation ofSky Atlantic.
On 25 October 2010, Virgin Media announced a deal withNBC Universal Television Distribution for the video-on-demand rights in the UK to a broad selection ofNBC Universal series.[84] Under the terms of the agreement, these titles will be offered as new content across Virgin Media's three entertainment platforms; TV, online and mobile. From 1 December, Virgin Media customers were able to access past seasons of shows such asHouse,Heroes,The Office and30 Rock, in HD through TV on Demand.
On 11 November 2010, Virgin Media announced a multiscreen deal withChannel Five to bring programming from all of Five's linear TV channels to its TV, online and mobile video on demand platforms, with some shows also available in HD.[85]
The service has access to video on demand: current HD providers includeBBC, FilmFlex, Fox,History, National Geographic Channel and PictureBox programming. Notable content includesPlanet Earth andDexter.[86]
Virgin Media had displayed a V+ in theirOxford Street store usingpolarised glasses and trialled over a private video on demand network using an HD stream interlaced with two pictures in 2009.[37][87][88] In March 2010, during theIdeal Home Show at theEarls Court Exhibition Centre, Virgin Media showcased a reel of 3D content – including sport and video games – as a taste of its plans for 3D television.[89] Virgin confirmed plans to start offering 3D content to subscribers via its on-demand platform rather than launching a static channel. The demo usedactive glasses but Virgin Media said that its 3D service would also supportpassive glasses.
On 28 September 2010, Virgin Media announced the launch of 3D Movies on Demand – the first commercially available 3D TV service in the UK.[90] All Virgin Media TV customers, with either a V HD, V+ or TiVo box, 3D TV and glasses, are able to experience 3D Movies on Demand. The launch of 3D Movies on Demand, powered byFilmFlex, initially featuredStreetDance 3D,Garfield's Pet Force 3D,A Christmas Carol 3D,Step Up 3D andDespicable Me 3D. Virgin Media also announced an exclusive 3D TV partnership withSamsung Electronics which would see Samsung 3D TVs featured in Virgin Media stores as well as other joint 3D showcases and marketing opportunities.
Virgin Media also committed to investing in producing original 3D content. "We can confirm we're looking at producing original content in 3D, it makes sense for us to look at things like live music with the Virgin MediaV Festival," saidCindy Rose, executive director of digital entertainment at Virgin Media.[91] Going on to explain that movies in 3D would remain available on a paid-for basis, but Virgin Media customers would be able to access other 3D content, such as TV shows, for free. She confirmed that the company has already secured the rights of a couple of TV programmes to be shown in 3D, but could not name them yet.
Between 22 May and 5 June 2011,Eurosport 3D was broadcast exclusively on Virgin Media for the2011 French Open.[48] Selected 3D matches were also available on demand. The channel returned on 27 May 2012, to cover the2012 French Open and2012 Summer Olympics.[51]
On 17 September 2018, Virgin Media launched a linear UHD channel. It broadcasts a mix of drama, documentaries and music to customers who have its premium V6 set-top box.[92]
On 25 February 2021, UHD content from Sky appears following the launch on Virgin Media of Sky Entertainment and Sky Cinema Ultra HD. More than 1,300 TV episodes and 250 films are available from day one.[93][94]
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