Suburban Mobility Authority for Regional Transportation

SMART bus inFarmington Hills
Founded	1967 (1967)
Headquarters	Buhl Building DowntownDetroit,Michigan
Locale	Detroit
Service area	Metro Detroit counties ofWayne,Oakland andMacomb
Service type	Local bus service,express bus service,paratransit
Alliance	RTA
Routes	44
Hubs	Spirit Plaza Jason Hargrove Transit Center Royal Oak Transit Center Dearborn Transit Center Macomb Mall
Fleet	262
Daily ridership	23,875 (2024)[1]
Fuel type	Biodiesel Electric
General Manager	Tiffany Gunter (interim)
Website	smartbus.org

TheSuburban Mobility Authority for Regional Transportation (SMART) is the public transit operator serving thesuburbs ofDetroit,Michigan, United States. Beginning operations in 1967 as theSoutheastern Michigan Transportation Authority (SEMTA), the agency was reorganized and renamed SMART in 1989. SMART operates 45bus routes (supplementing theDetroit Department of Transportation), plusparatransit andmicrotransit services.^[2]

TheMichigan Legislature passed the Metropolitan Transportation Authorities Act of 1967, which included the creation of the Southeastern Michigan Transportation Authority (SEMTA). SEMTA was charged to take over the ownership and operations of the fractured regional transit systems in Macomb, Oakland, and Wayne counties, including the city of Detroit.^[3]

The new authority acquired several suburban transit bus operations including Lake Shore Coach Lines (1971), Pontiac Municipal Transit Service (1973), Dearborn's Metropolitan Transit (1974), Birmingham's Great Lakes Transit (1974), and Royak Oak's Martin Lines (1975). However, the 1967 transportation act did not provide the regional authority with any means to levy taxes.^[4] By 1974, the Detroit Department of Street Railways (DSR) had been reorganized as a city department of Detroit, leaving SEMTA only coordination over the suburban services.^[3] That same year, SEMTA acquired acommuter train service between downtown Detroit andPontiac from theGrand Trunk Western Railroad. Due to declining ridership and a lack of funding, the commuter rail service was discontinued in October 1983.^{[citation needed]}

In 1979, SEMTA approved a regional transit plan, which included improved bus service and new rail transit, but the plan was never implemented due to lack of funds.^[3] The last commuter rail service was a formerPenn Central route, named theMichigan Executive, that ran from theMichigan Central Depot in Detroit to Jackson. Its final operator wasAmtrak, as funded by the State of Michigan. The already pared down Executive service ended in 1984.^{[citation needed]}

Beginning in 1983, SEMTA oversaw the construction of theDetroit People Mover, which was conceived as part of a much larger project of light rail lines and a downtown subway. Mismanagement of the project resulted in tens of millions of dollars in cost overruns, causing the federal government to pull out of the project. In 1985, with the half-built project in limbo, the city of Detroit negotiated with SEMTA to take over the project, and it was transferred to the newly createdDetroit Transportation Corporation.^[5]

With little interest in the suburbs for expanding mass transit and Detroit not interested in joining the system, SEMTA was restructured as SMART in 1989, reducing the authority's service area from seven counties to four and excluding the city of Detroit.^[3]Mike Duggan, then Wayne County's deputy county executive and vice chair of SMART's board of directors, was named the agency's general manager in February 1992.^[6]

The firstmillages to fund SMART passed by wide margins in Macomb and Wayne counties in May 1995,^[7][8] followed by a similar millage in Oakland County the following June.^[9] While the Macomb millage was levied countywide, the millages in Wayne and Oakland were only voted upon by communities whose councils opted to participate. Other communities chose to leave SMART to avoid the new property tax, setting up the "opt-out" system that remained in place for much of SMART's history.^[8]

In October 1994, SMART introduced Job Express, a shuttle service (similar tomicrotransit) which transported workers from SMART hubs to nearby workplaces. The service was offered in three areas, extending one mile each from theRoyal Oak Transit Center,Fairlane Town Center, andMacomb Mall.^[10] Initial plans called for up to fifteen such service zones, though only two were added (one spurring fromLakeside Mall, and another servingSomerset Collection), and the Macomb Mall area was expanded to cover much ofGroesbeck Highway.^[11]

Livonia opted out of SMART in 2005, as the first, and so far only, community to leave the system since 1995.^[12][13]Walled Lake rejoined the following year.^[2][14]

In order to prevent possible service cuts, SMART raised its fares by $0.50 on December 1, 2009; there was also a $0.50 charge added to regional monthly pass users and DDOT transfers.^[15]

In October 2011, SMART discontinued 22% of its scheduled service and laid off 123 employees. This was widely attributed to declining property values (following theGreat Recession) which led to reduced property tax revenue, and the inability of the authority to reach an agreement with its unions.^[3]

In January 2012, theFarmington City Council voted 4-1 to opt out of SMART, though they unanimously reversed their decision two weeks later. Meanwhile, neighboringFarmington Hills narrowly voted to remain in the system.^[16]

Lathrup Village, which had opted out of SMART in 1995, rejoined the system in 2014.^[17]

On January 1, 2018, SMART began operating three high frequency,limited-stop FAST bus services, connecting downtown Detroit to suburban communities with frequent service.^[18] FAST represented the first major expansion of the system since the 2011 service cuts.

In May 2019, SMART and DDOT unified their fare structures and introduced Dart, a common fare payment system, with regional passes and mobile ticketing.^[19][20] The QLINE joined Dart the following October.^[21]

In March 2021, SMART began offering Flex, amicrotransit service, operated byVia Transportation under contract. Flex was initially offered in three small zones within SMART's service area, with one coveringDearborn and most ofTaylor alongside portions of surrounding communities, another serving portions ofTroy and surrounding cities, and the third serving communities alongM-59 in Macomb County. Two more zones were added in August 2021 and May 2022, coveringAuburn Hills andPontiac, andFarmington andFarmington Hills, respectively.^[22]

In February 2022, theAuburn Hills City Council voted 5-2 to opt out of SMART.^[23][24] The city's exit was blocked by a judge in May, however, and Auburn Hills remained a member until the opt-out system's abolition in 2023.^[25]Macomb Township's board of trustees similarly passed a resolution in March expressing interest in opting out of SMART services.^[26]

2022 saw a renewed push for a countywide expansion of SMART in Oakland County, ahead of the scheduled millage renewal that August. The Oakland County Board of Commissioners proposed replacing the existing SMART millage with a new ten-year .95 millage, levied on all homes in the county, not just in existing member communities.^[27] Approved by voters in November 2022,^[28] the millage abolished opt-out system in Oakland County, allowing for the expansion of SMART services to the far reaches of Metro Detroit.^[27][29] Work is underway for new routes to begin operations in 2023.^[30]

SMART unveiled a new logo and branding in August 2022, coinciding with a new advertising campaign.^[31] The following month, SMART introduced their first electric bus, one of fourProterra ZX5 units purchased by the agency with aFederal Transit Administration grant.^[32][13]

In February 2023, the original Dart payment app was discontinued, as its creator,Passport, exited the transit payments market. Mobile Dart passes were moved to the Token Transit app.^[20][33]

Since 1995, SMART has been funded in large part by amillage,^[8] renewed by voters in member communities in midterm election years through 2022. The millage has historically been approved by wide margins in every member community in Oakland and Wayne counties, though less so in Macomb County, passing there by a narrow margin of 39 votes in 2018.^[34] The millage was extended from four to five years in Wayne and Macomb counties, and to ten years in Oakland County, beginning in 2022.

SMART is notable among US transit systems for the ability of individual communities to "opt out" of the system. Opted-out communities are not subject to the taxes levied by the SMART millage, but as a result do not receive SMART's services. Some of these communities are members of smaller transit agencies providing paratransit services for seniors and disabled residents, but lack scheduled fixed-route bus service.

17 communities in Wayne County currently opt out of SMART service, of which all but one (Livonia) opted out with the first millage in 1995.^[12]Detroit is one such community, as its ownDDOT provides fixed-route bus service to the city, though it is served by SMART's FAST limited-stop routes, as well as other routes during peak hours.

Communities in Macomb County and Oakland County are not able to opt out of SMART, as their millages have been levied countywide since 1995 and 2023, respectively. Four Oakland County communities opted out in 1995 but later rejoined: Bloomfield Township and West Bloomfield (both 1996), Walled Lake (2006),^[14] and Lathrup Village (2014).^[17] The 34 remaining opted-out Oakland County communities were added to the system in 2023.^[35]

In 2022, the SMART millage in Macomb and Wayne counties was extended to five years, and moved to the November general election ballot.^[36][37] Both were approved by wide margins.^[28]

In Oakland County, the SMART millage was replaced with a ten-year countywide public transit millage, which abolished the opt-out system in Oakland County, and funds three smaller paratransit providers (the North Oakland Transportation Authority, Western Oakland Transportation Authority, and Older Persons' Commission) alongside SMART.^[27][29] The county'sBoard of Commissioners approved the new millage proposal on August 10, 2022 in a bipartisan vote, with twoRepublicans joining all 13Democrats on the board.^[29] The proposal appeared on the November 2022 general election ballot in all Oakland County communities, and passed with 57% of the vote.^[28][35] As a result, SMART's service area expanded to all of Oakland County on January 3, 2023, though new services in portions of the county (Novi,Bloomfield Hills, andWixom) did not begin operation until September 2023, with initialization of further services in 2024.^[30]

SMART is the primary public transit operator serving Detroit's suburbs, andfixed-route bus services comprise the majority of its service. 44 routes of various types operate across SMART's three-county service area.

Frequent Affordable Safe Transit (FAST) is SMART's flagship service; itslimited-stop bus routes serve as the main arteries of the network, connecting the suburbs with downtown Detroit. Five FAST routes currently operate along three major Metro Detroit avenues -Gratiot,Michigan, andWoodward - with service every 30 minutes on weekdays, and stops roughly every mile for most of their lengths.^[18]

Local routes

SMART's 33 local routes serve as the main public transit connection between Detroit's suburbs.^[2] Each is classified as either a high-ridership "main corridor" route, a long-distance "crosstown" route, or a "community" route focused on serving denser areas. Almost all connect to FAST, enabling connections to downtown Detroit. Most local routes run hourly, though a few are more frequent.^[38]

Commuter routes

In addition to FAST and local routes, SMART operates seven commuter express routes between Downtown Detroit and the suburbs during weekday rush hours. They run toward Detroit in the morning, and toward the suburbs in the afternoon; all seven follow roughly the same path through Downtown Detroit, serving Spirit Plaza and theRosa Parks Transit Center.^[2]

Routes 255, 530, 620, and 635 run primarily on local roads, twice daily, while routes in the 800-series run primarily on freeways, three times daily. A 50¢ surcharge applies to all fares and passes when riding 800-series routes.

SMART and DDOT share a unified fare structure, known as Dart, with most of their passes accepted by both agencies.^[19][21] A four-hour pass (the equivalent of a single bus ride) costsUS$2 for most riders, with a reduced fare of 50¢ for riders aged 6–18 or over 64, as well as disabled riders. Daily, weekly, and monthly passes are also available, either as physical tickets, or digital passes through the Token Transit app.^[39]

Fixed routes are operated with a fleet of 262 buses, consisting mostly of biodiesel-powered 40-footGillig BRT units, as well as some articulatedNew Flyer Xcelsior and battery-electricProterra ZX5 buses. Three terminals, one in each county of the service area, store and maintain the fleet.^[13]

Connector is adial-a-ride service available across the SMART service area, which requires a reservation made by telephone at least one day in advance. It is available to residents of all ages, provided they live more than 1/3 of a mile away from a fixed route, though the distance requirement is waived for seniors (65 or older) and disabled riders.^[40]

Connector services are operated using a fleet ofpropane-poweredChampion Challenger minibuses.^[13]

Community Transit is a similar paratransit service, available only to seniors and disabled riders. Unlike Connector, which is operated directly by SMART, Community Transit is operated by the municipal governments of member communities, as well as some nonprofit organizations.

Community Transit is operated with a fleet ofChampion andElDorado minibuses, andFord E-Series andTransit vans, painted white with red-and-orange stripes.^[13]

Flex is an on-demandmicrotransit service, operated under contract byVia Transportation.^[41][42] The service operates similar toridesharing; a passenger books a ride via telephone or through the Flex smartphone app, and a markedminivan picks them up and takes them to their destination.^[43] Flex was launched in March 2021, and currently operates in five designated zones across the service area, covering all or part of 20 communities.

Flex vehicles are driven byindependent contractors, referred to by Via as "driver partners."^[44] The fleet used for Flex, owned byAvis Budget Group,^[44] consists mostly ofChrysler Pacifica andToyota Sienna minivans. Each vehicle seats three to five Flex passengers, and some are equipped to transport wheelchairs.

Flex fares are distance-based, ranging from $2 to $8, and paid through the Flex app with a major credit or debit card. Dart passes are also accepted on Flex.

SMART operates shuttle buses during theWoodward Dream Cruise, which is held annually in August alongWoodward Avenue inOakland County. To promote the shuttle service and the Dream Cruise, SMART applies graphics of flames to select buses in its fleet, paying homage toclassic car paint schemes.^[45][46]

SMART is headquartered in theBuhl Building indowntown Detroit.^[47] It is governed by a seven-member Board of Directors, consisting of two members each from Wayne, Oakland and Macomb Counties, and one fromMonroe County, appointed by their respectivecounty executives.^[43][48]

Wayne County

• Assad Turfe, Deputy County Executive
• Curtis Ivery, Chancellor,Wayne County Community College District

Oakland County

• Diana McBroom, Director of Risk Management
• Eli Cooper, Transit Manager(vice chair)

Macomb County

• John Paul Rea, Deputy County Executive(chair)
• Sheila Cote, Director, Office of Senior Services

Monroe County

• Royce Maniko, former Chief Finance Officer

The majority of SMART's workforce is unionized. Fixed-route bus drivers are represented byAmalgamated Transit Union Local 1564,^[49] Connector drivers byTeamsters Local 247, mechanics byUAW Local 771,^[50] and dispatchers and supervisors byAFSCME Local 1786.^[51]

The independent contractors employed byVia Transportation for SMART Flex, as well as SMART's salaried administrative staff, are not unionized.

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