 Logo used since 2023. It is based on theIberdrola logo. | |
.jpg) Headquarters on St Vincent Street, Glasgow | |
| Formerly |
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|---|---|
| Company type | Subsidiary |
| LSE: SP | |
| Industry | Electricity generation,transmission,distribution,retailing |
| Founded | 1990 |
| Headquarters | Glasgow, Scotland |
Key people | Keith Anderson,CEO |
| Products | Electricity andnatural gas |
| Revenue |  £5,349.7 million (2020) |
 £78 million (2020) | |
Number of employees | 5,500 (2020) |
| Parent | Iberdrola |
| Website | scottishpower |
Scottish Power Limited,trading asScottishPower, is avertically integratedenergy company based inGlasgow, Scotland.[1] It is a subsidiary of Spanish utility firmIberdrola.
ScottishPower is thedistribution network operator forCentral andSouthern Scotland,Merseyside,North Wales and parts ofCheshire andShropshire.[2] It is also thetransmission owner for the south of Scotland.[3] The company also supplies electricity andgas to homes and businesses around the United Kingdom and generates power for supply to the grid. It owned PPM Energy in theUnited States, which has now been folded intoAvangrid.
ScottishPower was formed in 1990, in preparation for theprivatisation of the previously state-owned Scottish electricity industry the following year.[4] Previously the UK government had privatised the English and Welsh electricity industry by splitting the market into 12 regional electricity companies (RECs) and two power generators. However, in Scotland, the industry was already organised on an integrated generation, distribution, and supply basis, and this integration survived the privatisation to become a model for the rest of the United Kingdom. ScottishPower was largely formed from the bigger of the two Scottish electricity boards, theSouth of Scotland Electricity Board, whilst the smaller, theNorth of Scotland Hydro Board, eventually became part of theScottish & Southern Energy Group (the nuclear power stations in Scotland were spun off into a third company,Scottish Nuclear, which was not sold off with ScottishPower andScottish Hydro Electric, but was sold later as part ofBritish Energy).[5]
ScottishPower was the larger of the two Scottish energy companies and benefited from being both a generator and supplier of power. In 1995 it acquired theregional electricity companyMANWEB, which suppliedMerseyside, North Wales and parts ofCheshire.[6] In 1996 the company diversified into thewater supply business with the purchase ofSouthern Water[7] (which was sold again in 2002).[8]
When the supply of energy into British homes was opened up to competition, ScottishPower entered this market, taking market share from the previous gas supply monopolyBritish Gas and also gaining new market share in England and Wales.[9]
ScottishPower established the telecommunications company,Thus (originally known as Scottish Telecom)[10] and then floated it on theLondon Stock Exchange in 2002.[11]
In 2000, ScottishPower completed the acquisition ofPacifiCorp, which supplies electricity in the western United States, which operates asPacific Power (in the regulated energy industries of the states ofOregon,Washington,California), and asRocky Mountain Power (in the regulated energy industries of the states ofIdaho andUtah as well as both and central and easternWyoming (former Pacific Power territory), and southwesternWyoming).[12] In May 2005, ScottishPower announced that it had agreed to sell Pacificorp toMidAmerican Energy Holdings Company, a company controlled byWarren Buffett's company,Berkshire Hathaway, for US$5.1 billion in cash and US$4.3 billion in debt and preferred stock.[13] The successful completion of the deal was announced on 21 March 2006, after securing regulatory approvals. The deal did not includePPM Energy (which, as Pacificorp Power Marketing, was formerly the non-regulated subsidiary of Pacificorp).[14]
Following the announcement of its acquisition ofPacifiCorp, the group's share price rose but the company was now widely seen as vulnerable to a takeover. It was soon revealed that the German energy groupE.ON, which also ownsPowergen, was interested in a takeover. On 22 November 2005, the board rejected an offer from E.ON of 570 pence per share, which would have valued the group at £10.7 billion.[15]
On 28 November 2006, the board of directors of ScottishPower agreed to an £11.6 billion takeover bid by the Spanish energy firmIberdrola. The offer was formally approved by shareholders at anEGM on 30 March 2007, effectively creating Europe's third largest utility company.[16]
On 24 November 2018, the British government's energy regulator, theOffice of Gas and Electricity Markets (Ofgem), appointed ScottishPower as Supplier of Last Resort for the failed domestic and business supplier Extra Energy. ScottishPower acquired all of Extra Energy's 108,000 domestic customers and 21,000 business customers.[17]
On Friday 9 October 2020, Ofgem appointed ScottishPower as Supplier of Last Resort for the failed domestic supplier Tonik Energy. Scottish Power acquired all of Tonik Energy's 130,000 customers.[18]
On Friday 5 December 2020, Ofgem appointed ScottishPower as Supplier of Last Resort for the failed domestic supplier Yorkshire Energy (also known as Daisy Energy). ScottishPower acquired all 74,000 domestic customers and a small number of non-domestic customers.[19]
In April 2007, the energy regulatorOfgem urged customers of ScottishPower andEDF Energy to switch to a cheaper provider after the firms refused to cut prices in line with the rest of the industry.[20]
In April 2008, Ofgem launched an investigation into allegations that ScottishPower abused their dominant market position relating to the electricity transmission network they own jointly in Scotland.[21] Ofgem said it had launched its inquiry into Scottish Power andSSE under section 18 of theCompetition Act, "based on a formal complaint alleging abuse of a dominant position in the electricity generation sector arising from constrained capacity on the transmission network."[22] The energy regulator believes that energy generators manipulate the power market for profit when supplies are tight because network operatorNational Grid has to pay utilities to turn their plants on or off to balance supply and demand. This resulted in companies deliberately shutting their plants down when supplies are tight in order to receive a higher payment to start up again, increasing the system balancing costs at the expense of consumers. Ofgem was alarmed that the cost of balancing the system increased from £70 million in 2007/08 to an estimated £238 million for 2008/09 and an expected £258 million in 2009/10, with most of the costs incurred in Scotland. In January 2009, Ofgem suspended the investigation, saying it would be more effective to deal with the wider problem than pursuing the specific case further.[23]
In November 2012, theInformation Commissioner's Office (ICO) publicly listed ScottishPower as one of a number of companies that it had concerns about due to unsolicited telephone calls for marketing. The concerns were based on complaints. In response, ScottishPower said that it was working with the ICO to address any issues.[24]
In early 2015, ScottishPower was temporarily banned from signing up new customers, due to long-standing and serious concerns regarding poor customer service, overdue bills and failure to implement rulings made by the Energy Ombudsman.[25] The company's failings continued to be highlighted in the press later in the year, with complaints levels 20 times those of their best-performing competitor[26]
In April 2016, ScottishPower released a press release that an £18M agreement had been reached withOfgem following their investigation into customer service standards.[27]
In 2017, ScottishPower created controversy when they pursued a couple for a £4,300 debt despite the couple not owing ScottishPower any money and, moreover, not being customers of the firm. ScottishPower ignored letters from the couple, instead sending bailiffs to the home of the couple. It later transpired that the couple were in no debt to ScottishPower.[28]
In 2020,The Observer gave ScottishPower an award for the year's "worst customer service" for "its singular pursuit of revenue", including sending bills, debt collectors' letters and the threat of bailiffs to people who did not use its services, then refusing to register their complaints.[29]
In January 2021, the Consumers' Association magazineWhich? ranked ScottishPower the worst-performing supplier for customer service and the second worst supplier overall in their annual review of energy suppliers.[30]
The Energy Retail division containsScottishPower Energy Retail Ltd which holds the gas and electricity supply licences.
In early 2025, this division held an 8% share of the domestic electricity supply market[31] and 7% share of the domestic gas supply market.[31] Ofgem's data show that Scottish Power's share of the energy retail market has been in decline for several years.
Also included in this division isSP Dataserve Ltd which provides a range of metering services including data collection, analysis and revenue protection.[32]
The Energy Networks business contains three asset owning companiesSP Transmission Ltd – holds the transmission licence for central and southern Scotland and owns the part of theMoyle Interconnector withNorthern Ireland Electricity,SP Distribution Ltd – holds the distribution licence for central and southern Scotland andSP Manweb Plc – holds the distribution licence for North Wales, Merseyside, and Cheshire. A fourth asset management businessSP Power Systems Ltd maintains and repairs the distribution networks on behalf of the owners and acts as thedistribution network operator. Theoperation of the transmission grid is carried out by the state-ownedNational Energy System Operator.
Energy Wholesale contained two companies,ScottishPower Generation Ltd, which formerly generated 6,200 MW of electricity power in the United Kingdom using coal-firedthermal power stations,combined cycle power stations,hydro-electric schemes,pumped storage generation and were acquired by Drax in 2018. In 2006, ScottishPower Renewables (SPR) was granted permission to build Europe's largest on-shorewindfarm. The 322 MW / 140turbine site cost an estimated £300m and covers approximately 55 km2 (21 sq mi) of moorland south ofGlasgow. By 2014, SPR had a portfolio of over 1,250 MW of operating windfarms, including the recently expanded Whitelee with a total generation capacity of 539 MW, making it Europe's largest windfarm. Also within this division isScottishPower Energy Management Ltd which is responsible for buying and selling wholesale energy.
In 2005, theWWF named ScottishPower'sCockenzie power station as the UK's least carbon-efficient power station.[33] It is now closed.
In 2007, the WWF named ScottishPower'sLongannet power station as the UK's least carbon-efficient power station out of Europe's top 30 worst polluting power stations in absolute terms.[34] It ceased operation in 2016.[35]
| Station name | Generation capacity | Installation | Fuel |
|---|---|---|---|
| Whitelee Wind Farm | 322 MW | 140 Siemenswind turbines | Wind |
| Black Law Wind Farm | 124 MW | 54 Siemenswind turbines | Wind |
PPM Energy Inc was previously the competitive arm ofPacificorp but was made a separate business in 2002. It was involved inrenewable energy and gas storage, amongst other things, in the US. It is now part ofAvangrid Renewables.
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