 | |
| Company type | Division |
|---|---|
| Industry | Automotive industry |
| Founded | 2003; 22 years ago (2003)[1] |
| Defunct | February 3, 2016; 9 years ago (2016-02-03) |
| Fate | Absorbed back intoToyota |
| Headquarters | Torrance, California, U.S. |
Area served | United States and Canada |
Key people | Andrew Gilleland(VP, US)[2][3] |
| Parent | Toyota |
Scion was amarque ofToyota that debuted in 2003 and was available only in the United States and Canada. The marque was intended to appeal to younger customers: the Scion brand emphasized inexpensive, stylish, and distinctivesport compact vehicles, and used a simplified "pure price" sales concept that eschewed traditionaltrim levels and dealerhaggling. Each vehicle was offered in a single trim with a non-negotiable base price, while a range of dealer-installed options was offered to buyers for personalizing their vehicles.[1] TheScion name, meaning the descendant of a family or heir, refers both to the brand's cars and their owners.[4] In an effort to targetmillennials, Scion primarily relied onguerrilla andviral marketing techniques.
The brand firstsoft launched in the United States at selected Toyota dealers in the state of California in June 2003, before expanding nationwide by February 2004.[4] Sales peaked in 2006 with 173,034 units sold.[1] In 2010, Scion expanded into Canada. However, Toyota's initial propositions of shortproduct cycles and aggressive pricing based on low dealer margins became increasingly unsustainable as sales fell after the2008 financial crisis.[5] Toyota abolished the Scion brand at the start of the 2017model year in August 2016; the vehicles were either rebranded as Toyotas or discontinued.[6]
In 1999, Toyota launchedProject Genesis, an effort to bring younger buyers to the Toyotamarque in the United States.[7] This project aimed to create a "marque within a marque" in sales and advertising strategy for compact and coupe models sold by Toyota.[7] The effort, which included the introduction of theToyota Echo economy car, along with late generationToyota MR-2 andToyota Celica models, was judged unsuccessful and cancelled in 2001.[7] In response, Toyota chose to launch a separate marque, an effort called Project Exodus. A Los Angeles-based digital design company, Fresh Machine, was retained by Toyota to develop the brand, logo, and website. This project became known as Scion.[7][8] Toyota had previously participated in a project in Japan with other Japanese companies who attempted to market products to younger buyers. Toyota manufactured three vehicles under theWiLL brandname, which were exclusive toToyota Netz Store Japanese dealerships.
Scion was marketed as a youth brand and was first introduced in March 2002, at theNew York Auto Show. There were just two concept vehicles, the bbX (which became the xB), and the ccX (which became the tC).[9] The 2004xA andxB were unveiled at theGreater Los Angeles Auto Show on January 2, 2003. They were available only in 105 Toyota dealerships in California at their initial launch on June 9, 2003. The subsequent rollout of the brand to the South, the Southeast, and the East Coast occurred in February 2004. Scion vehicles were available nationwide in June 2004, coinciding with the release of the 2005tC.[4] On December 16, 2006, Scion unveiled the next-generationxB, based on thet2B concept, and the newxD, successor of thexA, at an invitation-only, no-camera event in Miami. Both cars were then publicly unveiled on February 8, 2007, at the Chicago Auto Show.[10] The xD, a five-door subcompact car that is sold in Japan as the second generationToyota Ist, was based on theYaris platform with the tenth-generationCorolla's engine.[11]
In September 2010, Scion expanded into Canada, with vehicles offered at 45 selected dealers starting inToronto,Montreal, andVancouver, followed by other cities. Launch models included the tC, xD, and xB.[12] The first new Scions were shown in Canada at the 2009Montreal International Auto Show.
Sales of the Scion brand were down to a low of 45,678 for the 2010 model year, compared to over 170,000 for 2006. The management tried to resuscitate the brand, hoping to sell 35,000 to 45,000 tC in a year after the model was redesigned for 2011.[13] In October 2011, theiQ, an ultra-compactcity car, debuted as a 2012 model.[1] In April 2012, Jack Hollis (Vice President of Scion) announced that the xB and xD would be dropped after 2012, supposedly in favor of all new models from Toyota's hatchback division,Daihatsu;[14][15] the same month, theFR-Ssports car went on sale as a 2013 model.[1] Later in 2012—despite the announcement of its imminent discontinuation—a facelifted version of the xB was unveiled.[16]
In late 2013, the xD and second-generation xB were in their seventh year without a substantial redesign, and Scion sales were still far short of their 2006 peak. Toyota began allowing dealers to drop the Scion marque without penalty.[5] The recently introduced FR-S had strong initial sales, but combined sales of the new FR-S and redesigned tC did not equal sales of the tC alone during 2005 through 2008,[1] and industry observers concluded that the FR-S was cannibalizing sales of the similar tC. iQ sales never met expectations, and by 2014, observers were characterizing it as a "disappointment." A primary goal of the Scion brand was to introduce young first-time buyers to Toyota products, but analysts found that relatively few Scion buyers were making follow-on purchases from the more profitable Toyota andLexus lines, andGen Y buyers were generally making more pragmatic car-buying choices than their predecessors due to economic factors.[5]
For the 2015 model year, Scion released theiM hatchback, based on the internationalToyota Auris,[17] and the iQ, xB, and xD were discontinued.[18][19] Scion also introduced the iA sedan, a rebadged version of theMazda2;[20] however, Toyota opted to sell the iA as the Toyota Yaris sedan in Canada.[21]
On February 3, 2016, Toyota announced that the Scion brand would be phased out in August after the 2016 model year, stating that the company no longer required a specific marque to target younger demographics. The FR-S, iA, and iM models were amalgamated into the Toyota marque for the 2017 model year as theToyota 86,Toyota Yaris iA, andToyota Corolla iM respectively,[22] while thetC was discontinued. The then-upcomingC-HR was also moved to the Toyota marque after originally being unveiled as a Scion. The change was not expected to cause disruption to service options, as Scion models were sold and serviced at Toyota dealerships.[6][23][19][24][25][26]
Scion used sales tools such as "Pure Price" and monospectrim levels with a wide selection of factory and TRD accessories.[30] Extensivemarket research and testing withGeneration Y consumers formed the basis of the Scion badge.
"Pure Price" means that the price posted, whether on the vehicle, in an advertisement, or on a menu display board in the dealership, was the price customers would pay. This included the vehicle, accessories, finance and insurance products.[31] Pure Price was designed to ensure a shorter and simpler process, eliminating all negotiation, though it was common for dealers to add aftermarket accessories and mark vehicles up to increase profits. The concept aimed to be open and consistent to all customers. The concept was not new to the U.S. market, having been introduced in the early 1990s by theGeo andSaturn marques ofGeneral Motors.[32]
Scion's sales approach differed greatly from that of the Toyota brand. In the United States, for instance, theToyota Camry was offered with four different trim levels intended for different crowds (budget-conscious, mainstream, sports-oriented and luxury);[33] all Scions, in contrast, had only one standard trim level (monospec) and were designed to be uniquely customized for the driver.[32]
Scion offered about 150 different accessories;[34] other after-market companies through the Optōmize Scion program offer to add other accessories, as well.[35] For example, one can add asubwoofer as well as different types ofdecals. The tC had offered an optionalsupercharger to increase power from 161 to 200 hp (120 to 150 kW), but this option was since discontinued in 2007 due to early failure of the bearings inside the centrifugal blower.[citation needed] All accessories are sold individually, and do not require special packages. However, some options, such as Ground Effects, do prevent other accessories (such asmud flaps) from being installed.
Companies that participated in the Optōmize Scion program includeGReddy,OBX,RÄZO, a fewcar detailing companies, and others.[36]
Beginning in the second quarter of 2004 with the launch of the 2004 Scion xB RS 1.0 (Release Series 1.0), followed by the Scion xA RS 1.0, Scion decided to create limited edition vehicles pre-packaged with exclusive accessories in limited quantities.[37] Limited Edition vehicles from a marketing standpoint were used to create a buzz for the brand name, with their exterior colors tending to be loud or bright hues (e.g. orange, yellow, red, blue, green).[38] Because of the growing popularity of the Scion product line and the scarce production runs (most dealers only get 2-3 of each RS model), these limited edition vehicles quickly sold out. Pre-ordering is available at each dealership on a first-come, first-served basis. To the customer's benefit, Scion's "Pure Price"MSRP bounds dealerships against market-demand vehicle mark-up.[31] Naturally, resale values of Release Series vehicles command a premium because of their packaged options and scarcity.[39]
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
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2015
2016
In 2007, the median age of a Toyota consumer was 54 years old. Comparatively, Scion's average buyer age at that time was lowest in the industry, at 39.[67]
Initially, Scion's first two cars (the xA and xB), while unusual for American roads, were well received among consumers not interested in standard entry-level vehicles.[32] The tC was also well received with brisk sales.[68]
The marque's best-selling year was 2006, with 173,000 vehicles sold. Sales dropped in the ensuing years, to 57,961 vehicles in 2009. By 2010, the tC was the mainstay of the brand, accounting for over 40% of all Scions sold since the brand was established.[69] However, some sales of the second-generation tC were cannibalized by the similar FR-S.[5] In the U.S., sales of the xB declined after the introduction of the second generation, from a peak of over 60,000 to 17,017 in 2011; sales of the xD fell to 9,573 in 2011 from 32,603 in 2006.[70]
By the time it was discontinued, over a million Scion-branded cars were sold. Over 70% were sold to people new to Toyota and just over 50% of the cars sold were to people under the age of 35; tC buyers had an average age of 29, the lowest in the industry.[6][71][72]
To advertise Scion, Toyota began a promotional campaign using a form ofguerrilla marketing, using posters and ads in movie theaters and TV to direct consumers to its various "want2bsquare" web sites.[30][35] Scion's marketing endeavors extended to sponsorships, such as that of VBS.tv's show,Thumbs Up!, which featuredDavid Choe hitchhiking across the United States. Scion sponsored two commercials featuring Concours race car driver Matt Verbin during the Castle Hill Concours d'Elegance, showing him racing a custom painted yellow and orange xB on Cambridge streets. Scion also teamed with Gaia Online, providing the xB, xD, and tC as a choice for user cars, as well as other things across the site.[73]
Scion also used smaller, regional viral campaigns to reach niche demographics. Online campaigns such asScion xPressionism allowed a user to modify and design their own Scion with graphics, decals, and aftermarket car parts.Online advertising, much of it quirky and offbeat, was part of Scion's marketing mix for both these campaigns and for the launch of new models. Shows likeSlick's Picks went around the country interviewing artists, stores, and events and put short videos on the site.Scion Radio 17 was an internet-radio initiative that features 17 non-mainstream channels, ranging from rock and hip hop to electro and soul.[74]Scion AV served as the brand's lifestyle marketing initiative, funding projects in music, art, and film.[75][76]
In August 2008, Scion released the "United by Individuality" ad campaign, featuring over 300 Scion owners' vehicles in various magazine articles, commercials, and billboards. The latest commercial video showed a convoy of Scions parading through the desert inBoulder City, Nevada. These videos and ads could be seen on Scion's website.[77]
| Model | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FR-S | 0 | 11,417 | 18,327 | 14,062 | 10,507 | 54,313 | |||||||||
| iQ | 0 | 248 | 8,879 | 4,046 | 2,040 | 482 | 15,695 | ||||||||
| tC | 28,062 | 74,415 | 79,125 | 63,852 | 40,980 | 17,998 | 15,204 | 22,433 | 22,666 | 19,094 | 17,947 | 16,459 | 9,336 | 427,571 | |
| xB | 6,936 | 47,013 | 54,037 | 61,306 | 45,834 | 45,220 | 25,461 | 20,364 | 17,017 | 19,789 | 17,849 | 16,583 | 15,223 | 392,632 | |
| xD | 10,948 | 27,665 | 14,499 | 10,110 | 9,573 | 10,756 | 9,005 | 7,377 | 794 | 100,727 | |||||
| xA | 3,962 | 24,184 | 28,033 | 32,603 | 9,547 | 39 | 3 | 98,371 | |||||||
| iA | 7,605 | 7,605 | |||||||||||||
| iM | 5,097 | 5,097 | |||||||||||||
| Total | 10,898 | 99,259 | 156,485 | 173,034 | 130,181 | 113,904 | 57,961 | 45,678 | 49,271 | 73,507 | 68,321 | 58,009 | 56,167 | 1,092,675[6] |
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