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| Company type | Subsidiary |
|---|---|
| Industry | Consumer electronics |
| Founded | 1961; 64 years ago (1961) |
| Headquarters | Santa Cruz, California, U.S. |
Key people | Dave Shull (President and CEO) |
| Products | Enterprise and consumer audio products, software and services |
| Revenue |  US$1.68 billion (2022) |
| US$−32 million (2022) | |
 US$17.9 million (2022) | |
| Total assets | US$2.23 billion (2022) |
| Total equity | US$20.2 million (2022) |
Number of employees | c. 6,500 (April 2022) |
| Parent | HP Inc. |
| Subsidiaries | Polycom, Inc. |
| Website | www |
| Footnotes / references Financials as of April 2, 2022[update].[1] | |
Plantronics, Inc. is an American electronics company producing audio communications equipment for business and consumers. Its products supportunified communications, mobile use, gaming and music. Plantronics is headquartered inSanta Cruz, California, and most of its products are produced inChina andMexico.[2]
On March 18, 2019, Plantronics announced that it would change its name to Poly following its acquisition of Polycom,[3] although it continues to trade on theNew York Stock Exchange as Plantronics, Inc. (POLY; listed as PLT until May 24, 2021[4]).
On March 28, 2022,HP Inc. announced its intent to acquire Poly for $1.7 billion in cash as it looks to bolster its hybrid work offerings, such as headsets and videoconferencing hardware.[5] Including debt, the deal valued at $3.3 billion and closed in August 2022.[6][5]
In the early 1960s, airlineheadsets were so large and cumbersome that many pilots had switched back to the use of handheldmicrophones for communications. The speed and complexity of jet airliners caused a need for the introduction of small, lightweight headsets into the cockpit. In 1961,United Airlines solicited new designs from anyone who was interested. Courtney Graham, a United Airlines pilot, was one of the many who thought the heavy headsets should be replaced by something lighter. He collaborated with his pilot friend Keith Larkin to create a small, functional design which was robust enough to pass airlines standards. (Larkin had been working for a small company called Plane-Aids, a Japanese import company which offered spectacles and sunglasses that contained transistor radios in their temple pieces.)[7] The final design, incorporating two smallhearing aid-style transducers attached to a headband was submitted to United Airline approval. UAL's approval of the innovative design caused Graham and Larkin to incorporate as Pacific Plantronics (now called Plantronics, Inc.) on May 18, 1961. They introduced the first lightweight communications headset, the MS-50, to the commercial marketplace in 1962.
In the mid-1960s, theFederal Aviation Agency selected Plantronics as the sole supplier of headsets for air traffic controllers, and thereafter was selected to supply headsets to the operators of theBell System.
In 1961,NASAastronautWally Schirra contacted Courtney Graham, a fellow pilot, to discuss creating a design for a small, lightweight headset to be used in theMercury spacecraft.
Pacific Plantronics assembled its Space Environmental Communications (SPENCOMM) division to begin working on a reliable solution. SPENCOMM personnel traveled to NASA's Manned Spacecraft Center (nowJohnson Space Center) andKennedy Space Center to meet with and get design feedback from Schirra and several other astronauts, includingGordon Cooper.[7]
Together, SPENCOMM and NASA spent only 11 days to create a working microphone design for space communications and Schirra was the first to use the new communication technology during theMercury-Atlas 8 mission.[7] Significant redundancy was built into these headsets, as each microphone circuit had two transducers and each receiver had five transducers—in addition, the headsets were used in pairs. The use of these SPENCOMM-NASA headsets in astronautspace suits continued through the remainder of the Mercury program, theApollo program and on to this day. The words spoken by U.S. astronautNeil Armstrong as he stepped on the Moon were transmitted through a Plantronics headset.[8]
Following the Pacific Plantronics partnership with NASA in the Space Program, the MS-50 headset gained recognition in the communication marketplace. The FAA,Western Electric, and companies with telephonecall centers adapted the MS-50 as a replacement for existing headsets.
On May 18, 1965, U.S. Pat. No. 3,184,556 was issued to W. K. Larkin for a
miniaturized headset wherein a hearing-aid size microphone transducer and a similarly miniaturized transducer are placed in a capsule mounted near the user's ear; speech is conducted to the microphone via an acoustic tube positioned near the user's mouth, while incoming communications emanating from the receiver are conducted to the user's ear via a second acoustic tube.[9]
In 1970, Ken Hutchings, an engineer who had joined Pacific Plantronics, patented a device which was marketed as the "StarSet". United States Patent 3548118 describes
A self-supporting headset having a housing which accommodates a receiver and microphone. A flexible acoustic tube adapted to communicate between the auditory canal of the ear of the user and the receiver secured to the bottom of the housing, and an adjustable acoustic tube secured to the top of the housing with its distal end adapted to be disposed adjacent to the mouth of the user to transmit sound to the microphone.[10]
In the 1980s, Plantronics created a line of cordless products usinginfrared technology. Though the technology utilized was the same one being used by televisionremote controls, the link did not require aFederal Communications Commission (FCC)telecommunications approval. One of the first products used the infrared beam to create a communications link between a small transmitter and a base unit which was connected to the telephone network. This product was the first "echo-free" speakerphone for use in conference rooms. The small transmitter could be handheld or clipped to clothing to ensure a good pickup of the speaker's voice.
In 2003, Plantronics introduced the CS50 wireless headset for use on office phones. Since that time, Plantronics has manufactured other wireless headsets, including the "CS70N",[11] CS500 Series, and Savi 700 Series. In recent years there has also been strong focus on Unified Communications headsets and speakers.[12]
Plantronics manufactures mobile headsets, including a line ofBluetooth headsets for mobile phones. ThePulsar 590, for example, is designed for use with Bluetooth- andA2DP-enabled cellphones.
Plantronics manufactured headsets for PC audio and online andconsole gaming via its GameCom and .Audio and RIG Gaming labels. Plantronics entered the multimedia headset market in 1999 with the release of the HS1 and the DSP-500 headsets, the latter featuring a built-indigital signal processing card. In 2002, Plantronics andMicrosoft created the headset for theXbox Communicator, the first headset to enable voice communication withXbox Live.[13] The company created a special headset for theXbox as a tie-in with the videogameHalo 2 in 2004. Plantronics exited the gaming and consumer markets in 2019, focusing on enterprise collaboration with its Poly brand.
Plantronics has expanded into other segments of the audio equipment market through acquisitions.
In 1986, Plantronics acquired Walker Equipment,Ringgold, Georgia, a manufacturer ofamplified handsets and telephones. The Clarity products were created to enhance telephone usability for those withhearing impairment. Walker later acquired Ameriphone in 2002, and became Walker Ameriphone before changing its name to Clarity; Clarity is now a US supplier of amplified telephones. In February 2015, Plantronics released the Clarity 340 handset style phone for UC communications.[12]
In 2005, Plantronics acquired computer speaker manufacturerAltec Lansing for approximately $166 million.[14] In spite of a corporate makeover[15] the brand continued to struggle and was acquired by Prophet Equity in October 2009 for approximately $18 million.[16]
Plantronics later acquired Octiv, Inc. in March 2005 as one of its brands and renamed it as the Volume Logic division. Octiv produced an audio toolset for creating5.1 surround sound soundtracks. Although the Volume Logic series of applications have since been discontinued, the underlying technology has been adapted for use in Plantronicstelephony products.
On March 28, 2018, Plantronics announced it would acquire Polycom for approximately $2 billion.[17]
In October 2016, long-time chief executiveS. Kenneth Kannappan retired and was replaced by Joe Burton, who had joined in 2011.[18]
On February 10, 2020, Plantronics announced the appointment of Robert Hagerty as interim CEO, replacing Joe Burton.[19]
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