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.jpg) Northwest AirlinesAirbus A330 in 2007 | |||||||
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| Founded | September 1, 1926 (1926-09-01) (asNorthwest Airways) | ||||||
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| Commenced operations |
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| Ceased operations |
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| Hubs |
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| Focus cities | Indianapolis | ||||||
| Frequent-flyer program |
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| Alliance |
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| Subsidiaries |
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| Parent company | Delta Air Lines(2009–2010) | ||||||
| Headquarters | 2700 Lone Oak Parkway,Eagan,Minnesota, United States | ||||||
| Key people |
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| Website | nwa.com | ||||||
Northwest Airlines (often abbreviated asNWA) was atrunk carrier and a major airline in the United States that operated from 1926 until itmerged withDelta Air Lines in 2010.[1] The merger made Delta the largest airline in the world until theAmerican Airlines–US Airways merger in 2013.[2][3]
Northwest was headquartered inEagan, Minnesota, nearMinneapolis–Saint Paul International Airport. AfterWorld War II, it became dominant in the trans-Pacific market with a hub inTokyo, Japan (initiallyHaneda Airport, laterNarita International Airport). In response toUnited Airlines' 1985 acquisition ofPan Am's Pacific routes, Northwest paid $884 million to purchaseRepublic Airlines and then establishedfortress hubs atDetroit Metropolitan Wayne County Airport andMemphis International Airport. With this merger, NWA established the domestic network necessary to feed its well-established Pacific routes. Lacking a significant presence in Europe, in 1993 it began a strategic alliance withKLM and a jointly coordinated European hub atAmsterdam Airport Schiphol.
Before its merger with Delta, Northwest was the world's sixth-largest airline in domestic and international scheduled passenger miles flown and the US's sixth-largest airline in domestic passenger miles flown.[4] In addition to operating one of the largest domestic route networks in the U.S., Northwest carried more passengers across the Pacific Ocean (5.1 million in 2004) than any other U.S. carrier, and carried more domestic air cargo than any other American passenger airline.[5]
Regional and commuter airline flights for Northwest were operated under the nameNorthwest Airlink byBig Sky Airlines, Eugene Aviation Services,Express Airlines I/II,Fischer Brothers Aviation,Mesaba Airlines,Northeast Express Regional Airlines,Pacific Island Aviation,Pinnacle Airlines,Precision Airlines,Simmons Airlines andCompass Airlines via respectivecode sharing agreements.[6] Northwest Airlines was also a minority owner ofMidwest Airlines, holding a 40% stake in the company.[7]
Northwest Airlines was founded on September 1, 1926, by Colonel Lewis Brittin, under the nameNorthwest Airways,[8] a reference to the historical name for theMidwestern United States that derived from theNorthwest Territory.[citation needed] Like other early airlines, Northwest's focus was not in hauling passengers, but in flying mail for theU.S. Post Office Department.[9] The airline was originally based inDetroit, Michigan.[8] The fledgling airline established a mail route betweenMinneapolis andChicago, using open-cockpit biplanes such as theCurtiss Oriole and theWaco JYM. From 1928 the enclosed cabin six-passengerHamilton H-45 and H-47 were used.
Northwest Airlines began carrying passengers in 1927; in 1928 Northwest started its first international route with service toWinnipeg. In 1929, a group headed by Richard Lilly, a businessman fromSt. Paul, Minnesota, purchased the airline.[8]
In 1933 Northwest was selected to fly the "Northern Transcontinental Route" toSeattle, Washington. It adopted the nameNorthwest Airlines the following year after theAir Mail scandal.[10][11] Northwest Airways, Inc. changed its name to Northwest Airlines, Inc.[12] and the airline was incorporated under its new name in the State of Minnesota.[8]
In 1939 Northwest had five daily flights from Chicago toMinneapolis; three continued west to Seattle throughNorth Dakota andMontana. Northwest also servedWinnipeg, Manitoba, andPortland, Oregon, by spurs from its transcontinental route.[13] By the spring of 1948, Northwest was operating three different aircraft types: the 44-passenger seatDouglas DC-4, the 21-passenger seatDouglas DC-3 and the 36-passenger seatMartin 2-0-2.[14]
In 1931, Northwest sponsoredCharles and Anne Lindbergh on a pioneering test flight to Japan via Alaska, scouting what would become known as the Northwest Airlines'Great Circle route that could save 2,000 miles (3,000 km) on a New York to Tokyo flight.[citation needed] Northwest began to bolster the infrastructure on the domestic leg of this route duringWorld War II when it flew soldiers and supplies from the Northwestern United States to Alaska. It was at this point that Northwest began painting its airliners' tails bright red as a visual aid in the often harsh weather conditions.[citation needed] The airline's experience with the sub-arctic climate led the U.S. government to designate Northwest as the main airline over the North Pacific following the war.[citation needed]
In the spring of 1947, Northwest began stationing employees atHaneda Airport in Tokyo, flying them from the United States via Alaska on its Great Circle route. On July 15, 1947, Northwest was the first airline to begin direct service between the United States and Japan,[15] using aDouglas DC-4 airliner namedThe Manila. (All pre-war airline service toEast Asia had been via Hawaii and the Philippines.) The flight to Japan originated atWold-Chamberlain Field in Minneapolis and stopped atBlatchford Field inEdmonton,Elmendorf AFB inAnchorage, andShemya AAF in the westernAleutian Islands. The flight continued from Tokyo toLunghwa Airport inShanghai and then toNichols Field atManila.[16]
A flight between Tokyo andSeoul (Gimpo Airport) began on October 20, 1947, andNaha Airport inOkinawa began to be a stop on the Tokyo to Manila route on November 16, 1947.[citation needed] Northwest service to Shanghai was suspended in May 1949 because of the civil war in China, with theRepublic of China on the verge of collapse, and its government evacuated to the island ofFormosa (Taiwan). Northwest Airlines addedSongshan Airport inTaipei, the new capital city of theRepublic of China, as a stop on the Tokyo-Okinawa-Manila route on June 3, 1950, with ongoing interchange service to Hong Kong operated byHong Kong Airways.[citation needed]
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With transpacific flights established, Northwest began branding asNorthwest Orient Airlines between 1947 and 1986,[17][18][19][20] although its registered corporate name remained "Northwest Airlines."
NWA continuously upgraded equipment on the transpacific routes. On June 22, 1949, Northwest received its first double-deckerBoeing 377 "Stratocruiser", enabling more comfortable accommodations and faster transpacific flights.[citation needed] The Stratocruiser began flying from the West Coast to Honolulu in 1950 and to Tokyo viaAlaska on September 27, 1952.[citation needed]
In 1954, Northwest Orient purchasedDouglas DC-6Bs and started flying them to Tokyo and Manila. In January 1960, Northwest was operating transcontinentalLockheed L-188 Electra turboprop service nonstop between New York City and Seattle with these flights being part of the airline's service between New York City and Asia withDouglas DC-7C aircraft being operated on the transpacific legs from Seattle and was also operating Electra propjet flights between Minneapolis/St. Paul, Milwaukee and ChicagoMidway Airport in the north and several destinations in Florida in the south including Miami, Fort Lauderdale and Tampa.[21]
On July 8, 1960, Northwest placed theDouglas DC-8 into service, offering the shortest flight times to East Asia, but within a year the airline was negotiating the sale of the five DC-8s. Northwest retired the last of its Boeing 377 Stratocruisers that September.[citation needed] The airline purchased severalBoeing 720Bs in 1961, and 1963 several newBoeing 707-320Bs; for a time it adopted the slogan "Northwest Orient: The Fan-Jet Airline". Nonstop transpacific flights became feasible with the introduction of the 707-320B/C. Northwest bought its firstBoeing 747s in 1970 and soon began retiring its smaller 707s. In addition to operating the 747's on transpacific flights, Northwest briefly flew them on its busiest domestic routes as well.[citation needed]
For years Northwest was the largest foreign airline serving Japan.[citation needed] In 1951, Northwest became involved with the founding ofJapan Air Lines (JAL) by leasing airliners and crewmembers to the new airline.[citation needed] In 1952, United States and Japan ratified a regional bilateral aviation treaty, under which Northwest andPan American World Airways became the two U.S. airlines in Tokyo.[citation needed] These carriers also receivedfifth freedom rights to carry passengers from and via Tokyo to other Asian destinations such asSeoul,Busan,Taipei,Kaohsiung,Manila,Beijing,Shanghai,Guangzhou,Hong Kong,Bangkok,Kuala Lumpur andSingapore. Northwest also flew passenger routes from Japan toGuam andSaipan, U.S. possessions inMicronesia.[citation needed]
Northwest's meteorologists, led by Dan Sowa, pioneered the firstclear-air turbulence forecasting system in 1957, important since the airline flew many northern routes over turbulence-prone mountain areas. Northwest remained a leader in turbulence prediction, providing TPAWS (turbulence prediction and warning services) to other airlines.[22]
During the regulated era, Northwest's domestic network was mainly along the northern transcontinental route through Chicago, Minneapolis, and Seattle; New York and Detroit were added in 1945. Northwest also servedHawaii from the West Coast, and, starting in 1958–59,Georgia andFlorida from Chicago.[24] On June 1, 1959, Northwest accepted its firstturboprop, theL-188 Electra, from theLockheed Corporation. Northwest Airlines started flying the three-engineBoeing 727-100 in November 1964;[25] many stretched B727-251s followed.
Afterairline deregulation in 1978 Northwest began nonstop flights to other Asian cities, returned to China in 1984 after a 34-year hiatus, and strengthened its presence in the southwestern United States. It also began flying to the United Kingdom, Ireland, Germany, and Scandinavia. On May 21, 1984, shareholders in Northwest approved the creation of NWA Inc., aDelaware corporation that became the holding company of Northwest.[26]
On October 1,1986, Northwest merged withRepublic Airlines, also based in Minneapolis-St. Paul. It was the largest airline merger at the time and caused operational issues which led the combined carrier to have an on-time performance of just 42 percent in its early days.[27] Through the merger, NWA adopted Republic's three-hub domestic network centered around Detroit, Memphis, and Minneapolis-St. Paul. The combined airline became particularly strong in the first two cities, with a market share of over 80% in each.[28] After the merger, the airline droppedOrient from its branding.[29] One major reason for the merger was that Northwest's unique position as a domestic and transpacific carrier had been challenged in 1985 whenUnited Airlines acquired the Pacific Division ofPan Am.[30]
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Northwest continued to use the pre-merger Northwest Orient livery (minus the word "Orient") until a new livery and identity (designed byLandor Associates) were adopted in 1989. The new livery, nicknamed the "bowling shoe" by employees, featured colors of red, white, gray, and very dark blue.[citation needed]
Also in 1989, Northwest became the launch customer of theBoeing 747-400 and became one of only two airlines in the United States to operate it until its merger withDelta in2009. The first aircraft it purchased was the first 747-400 to be built; it was later involved in aloss-of-control incident in 2002 and placed on display at theDelta Flight Museum following its retirement by Delta in 2015.[citation needed]
Northwest was purchased in a 1989leveraged buyout by an investment group headed byAl Checchi,Fred Malek andGary Wilson, with KLM, and many others. To pay off the debt incurred, the new management sold many of the airline's aircraft to leasing companies, and sold property around the world, including land in central Tokyo.
Also in 1993, Northwest began its strategic alliance withKLM, which was the largest airline partnership at that time. This partnership eventually became theWings Alliance, but the alliance never grew beyond the two airlines. Northwest gradually pulled out of its minor European destinations and focused on domestic and Asian markets.
On May 1, 1996, Northwest inaugurated the first-ever nonstop service from North America to China,Detroit–Beijing.[31] Nonstop Detroit–Shanghai service followed in April 2000. These nonstop services were suspended in 2002 due to the outbreak ofsevere acute respiratory syndrome (SARS).[citation needed] Northwest then served these routes via Tokyo. The airline sought government approval to restore nonstop Detroit–Shanghai service in March 2007 but lost its bid toUnited'sWashington–Beijing route; however, before their merger withDelta Air Lines, Northwest received tentative authority to restart nonstop Detroit–Shanghai service starting March 25, 2009.
Through the late 1990s and early 2000s, Northwest enjoyed profits and focused on improving technology to increase convenience and reduce costs. The airline offered airport self-service check-in kiosks starting in 1997 and had more than any other airline. Northwest was the first large U.S. airline to offer internet check-in to passengers, with service from December 2000.[citation needed] During the early 2000s decade, Northwest acquired a reputation for refusing to adopt industry-wide fare increases that had been accepted by other airlines. This changed in March 2005, when Northwest adopted fare hikes in response to rising oil prices.[citation needed]
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Due to competition fromlow-cost carriers such asSouthwest Airlines and the impact of paying increased wages in a new contract with employees represented by theAircraft Mechanics Fraternal Association (AMFA)labor union, Northwest began to make cutbacks in early 2001. Two small rounds of employee layoffs and other cutbacks were implemented in the months before theSeptember 11 attacks. Following the attacks, Northwest was forced to make dramatic changes to its business structure through major employee layoffs and other cost-cutting measures. The retirement of costly and aging aircraft such as theBoeing 727 andMcDonnell Douglas DC-10-40 were accelerated as new aircraft went into service. In addition, the airline pursued options to reduce costs across the board, including removing pillows, peanuts, pretzels,in-flight entertainment on domestic flights, and newspapers and magazines. Over 50McDonnell Douglas DC-9,Boeing 757,Boeing 747, andAirbus A320 family aircraft were withdrawn from use in an attempt to lower overall capacity and save money. Some of these aircraft were returned to service.[citation needed]
Following many years of a pioneering and close partnership with KLM Royal Dutch Airlines, Northwest, along with partners KLM andContinental Airlines, joinedSkyTeam, analliance of ten airlines from around the world, on September 15, 2004. This was partially a result ofAir France merging with KLM, forming theAir France-KLM group. Northwest continued to hemorrhage money, however.
Northwest filed forChapter 11 bankruptcy protection for the first time in its 79-year history on September 14, 2005, a day before a scheduled $65 million pension payment, and during a strike by its mechanics' union. With Northwest's filing, four of the six largest U.S. carriers were operating under bankruptcy protection: Northwest joinedDelta Air Lines (which filed just minutes before),United Airlines, andUS Airways in bankruptcy. Northwest CEO Doug Steenland said that high fuel prices forced the airline to seek court protection; the relatively high age of Northwest's fleet exacerbated the impact of fuel prices on its finances.[33][34]
In the following weeks, Northwest Airlink carriersMesaba Airlines andPinnacle Airlines both announced that Northwest Airlines had missed payments to them for their Airlink flying. Northwest also announced plans to shrink its Airlink fleet by over 45 aircraft. Mesaba Aviation filed forChapter 11 Bankruptcy on October 13, 2005.[35]
Following its bankruptcy filing, Northwest renegotiated its labor contracts, lowering its highest level of flight attendant pay from $44,190 to $35,400.[36] Northwest stock resumed trading on a "when-issued" basis on May 21, 2007, and regular trading began on May 31, 2007. On May 18, 2007, Northwest Airlines was cleared by a federal bankruptcy judge to emerge from Chapter 11 Bankruptcy protection on May 31, 2007, ending Northwest's 20 months of difficulty trying to slash costs.[37]
On July 16, 2007, Northwest Airlines applied to theUnited States Department of Transportation for nonstop service between its WorldGateway hub in Detroit to Shanghai (beginning in 2007 onBoeing 747-400s) and to Beijing (beginning in 2010 onBoeing 787 Dreamliners).[citation needed] The airline faced off againstDelta Air Lines (which proposed Atlanta to Shanghai and Beijing),American Airlines (Chicago/O'Hare–Beijing),Continental Airlines (Newark–Shanghai),US Airways (Philadelphia–Beijing),United Airlines (Los Angeles–Shanghai and San Francisco–Guangzhou), andMAXjet (Seattle–Shanghai) in the route competition.[citation needed]
On August 12, 2007, Northwest Airlines became a passive investor in the purchase ofMidwest Airlines byTPG Capital. The airline stated that while it was an investor, it would not participate in any management or control ofMidwest Airlines.[38] However, on August 14, 2007,AirTran Airways raised their offer for Midwest to $16.25 a share, 25 cents more than the TPG offer.[39] But soon after on August 17, 2007,TPG Capital raised their offer to $17.00 a share which sealed the deal. Northwest Airlines became a minority owner ofMidwest Airlines in the fourth quarter of 2007.[7]
On September 25, 2007, Northwest Airlines received DOT approval to begin service to Shanghai from its Detroit hub beginning March 25, 2009. American, Continental, Delta, and US Airways also received new or additional China route authority to Shanghai or Beijing, and United received authority to serve Guangzhou.[40]
On April 14, 2008, Northwest Airlines announced that it would be merging withDelta Air Lines to form the world's largest airline. The merger was approved on October 29, 2008. The CEO during the merger of Delta and Northwest wasRichard Anderson who was Northwest Airlines CEO from 2001 to 2004. The combined airline uses the Delta name and branding. On October 1, 2009, Northwest WorldPerks merged intoSkyMiles. On January 31, 2010, Delta completed the merge of the reservation systems and discontinued using the Northwest name for flights. The official final flight was Northwest Airlines Flight 2470 from Los Angeles to Las Vegas.[41][42]
As of 2006, Northwest Airlines Cargo was the largest cargo carrier among U.S. combination passenger and cargo airlines. NWA Cargo's fleet of dedicatedBoeing 747 freighter aircraft flew from some key cities in the United States and East Asia, as well as Amsterdam, connecting with the carrier's cargo hub in Anchorage, Alaska (Ted Stevens Anchorage International Airport), facilitating the quick transfer of cargo between large cities on both sides of the Pacific. NWA Cargo also transports freight aboard the passenger fleet of Northwest Airlines to more than 250 cities worldwide. Delta announced that the NWA Cargo hub will be shut down by the end of 2009. As of early 2008, NWA's largest cargo client was DHL International. In December 2007, NWA announced that DHL International would terminate its cargo agreement with the airline effective late 2008. According to NWA Chief Financial Officer Dave Davis, the loss of its largest cargo client would bring significant changes to the division. Further changes to the NWA Cargo division continued into 2009 as it was merged into the Delta Cargo service. NWA Cargo ended all operations on December 28, 2009. On July 30, 2010, Northwest pleaded guilty to one count of felonyprice fixing for fixing prices for cargo shipping via NWA Cargo.[43]
Immediately before Northwest ceased being an independent airline, its headquarters was in Building A,[44] a facility inEagan, Minnesota,[45][46] nearMinneapolis-St. Paul International Airport and the intersection ofI-35E andInterstate 494.[47] The 266,899-square-foot (24,795.7 m2) building in the complex, which housed about 1,000 Northwest employees, was built in 1985.[47] The building had a large "N" painted on the roof.[44]
After Delta and Northwest merged, Delta moved the Eagan headquarters employees to other offices in theMinneapolis–Saint Paul area. In October 2009 Delta Air Lines hired a real estate broker to put the 108-acre (44 ha) former Northwest Airlines headquarters complex for sale or lease. During that month the facility had a taxable value of $13.7 million. The airline marketed 36 acres (15 ha) of the former NWA facility that is located along Interstate 494 separately from the main part of the property, as the airline considered the property to be excess. Terry Kingston, the executive director of the real estate brokerage firmCushman & Wakefield, stated that there had been some interest in the Northwest Airlines property from other parties.[47] Northwest was the only occupant of the four-story headquarters building.[48] Employees remaining in the Minneapolis area were moved to Building C,[44] the formerRepublic Airlines headquarters building,[49] located on the property ofMinneapolis-St. Paul International Airport, as well as Building J located in Eagan.[50]
Before the headquarters were in Eagan, they were on the grounds of Minneapolis–St. Paul International Airport.[51][52]
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A recurring issue in Northwest's history was its troubled labor relations. In 1998, Northwest walked away from the bargaining table, locked out its pilots (represented by theAir Line Pilots Association, International) and shut down the airline for more than two weeks. The airline sustained heavy losses as a result, and ended 1998 in the red, after being profitable since 1993.[53][54][55]
On January 5, 2000, Northwest Airlines filed a federallawsuit against theflight attendants' union and a number ofrank-and-file employees.[56] Along with its January 5 complaint, Northwest Airlines filed amotion fordiscovery, requestingsearches of thehard drives of the office and home computers of union officials. Additionally, Northwest requested searches of the home computers ofrank-and-file employees, including Kevin Griffin and Frank Reed. On February 8,Minnesota District Court Judge Boylan approved the request and issued the discovery order. The order required all 43 nameddefendants, officers andrank-and-file members to turn over both home and office computer equipment to the accounting companyErnst & Young for "purposes of examining and copying information and communications contained on thecomputer hard drives." The order permitted the discovery of all data, including e-mail communications. After conducting discovery, Northwest Airlinesfired over a dozen employees in early March, stating that they had engaged in asickout. The Union filed grievances claiming none of the employees' sick calls were false. Theeffect on intra-airline email use was marked:postings critical of Northwest Airlines by employees dwindled, and the majority of messages after the search were postedanonymously.[citation needed]
On August 20, 2005, after months of negotiations, an impasse declared by theNMB and a30-day cooling off period, the over 4,750 Northwest aircraftmechanics, janitors, and aircraftcleaners represented byAMFA went onstrike against the company. After numerous negotiation sessions, no agreement was reached, and the company began hiring permanent replacement workers. In mid-October, after permanently hiring about 500 non-union workers, Northwest made a final offer to the union. The offer would have saved 500 union jobs and offered four weeks of severance pay to terminated employees. This offer was worse than the original declined by the union, which would have saved over 2,000 jobs and offered 16 weeks of severance pay. On October 20, 2005, AMFA announced that it would not allow its members to vote on the offer, citing that parts of the contract would violate the union's commitment to its members. Finally, in late December 2005, Northwest made what it termed its "final offer" to the union. The agreement would have terminated all striking workers and given them rights to unemployment compensation. The union voted down the offer. On October 9, 2006, AMFA leadership and Northwest reached an agreement.[57] Under the settlement, all AMFA workers still on strike as of that date were converted to lay-off status with five weeks of severance pay (ten weeks if they resigned from Northwest). However, these employees had a right-of-recall to their old jobs. The settlement was approved on November 6, 2006.[58]
On May 30, 2007, it was announced that the flight attendants narrowly agreed to concessions and became the last major workgroup at Northwest to agree to new contract terms. The deal was approved by a vote of 2,966 to 2,862. Union leaders said that 90.5 percent of eligible voters cast ballots. The new contract would provide Northwest with $1.9 billion in annual cuts through 2011.[59][60][61][62]
Negotiations with attendants had been ongoing and contentious for several years. The flight attendants were unable to strike during negotiations because of a court injunction and the refusal of the mediation board to release them from bargaining which would have allowed the setting of a strike deadline. The attendants had been working under imposed pay cuts and work rules since July 2006 when a previous tentative agreement was rejected by 55 percent of the voting members.[63][64][65][66]
Prior to the May 2007 agreement, union leaders had expressed concern that its defeat could prompt the National Mediation Board to recess talks indefinitely, resulting in the loss of a $182 million bankruptcy claim the attendants had against Northwest. With the new agreement, the $182 million claim was to eventually be sold for cash with an estimated pre-tax value of $15,000 to $18,000 per flight attendant.[citation needed]
Previous to the recent agreements, Northwest provided employees with stock in exchange for concessions. For example, in 1993 Northwest pilots, ground workers, and flight attendants received stock and seats on the board of directors in exchange for pay cuts.[citation needed] As part of the agreement, Northwest was to buy back these preferred shares in 2003 but refused to do so, citing financial distress.[citation needed]
In the summer of 2007, Northwest was engaged in a labor conflict with its pilots over a large number of end of the month flight cancellations.[citation needed] The pilots claimed that Northwest did not have sufficient pilots to fly its schedule; Northwest accused the pilots of calling in sick to create the problem.[citation needed]
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Following the Republic merger in 1986, Northwest primarily operated on ahub and spoke route system with hubs in Detroit, Memphis, Minneapolis/St. Paul, and Tokyo. Under the KLM joint venture started in 1993, the two carriers established an Amsterdam hub where transatlantic routes operated by Northwest linked with European, African, and Asian routes operated by KLM.[citation needed] Northwest also operated a few routes outside this hub system, such as flights from the west coast to Honolulu.[citation needed]
In the mid-1980s, Northwest operated the only U.S.flag carrier service toGlasgow, Oslo, andStockholm, as well as service toCopenhagen (the latter three cities are due to Minneapolis's largeNordic population).[citation needed] However, this was later withdrawn after several years.[citation needed] From April 2000, Northwest operated non-stop flights fromDetroit toMilan andRome, both were later withdrawn (from 2003 to 2005 Rome was served only during the summer season). In 2009, under the banner ofDelta, service to Rome was then resumed for the summer season.[citation needed]
In 1991, Northwest began service to Australia, after United andQantas began non-stop flights to the continental U.S. using the newly introduced, long-range 747-400. Northwest routed its Sydney–New York flight through Osaka, which raised Japanese protest because less than 30% of passengers on the Australia–Japan segment were originating in the U.S.[67]
On May 1, 1996, Northwest began the first-ever non-stop service from North America to mainland China, fromDetroit toBeijing, three times a week.[31] From 1996 until 2002, Northwest operated nonstop flights from its Detroit hub to Beijing and Shanghai. Eventually, these routes were suspended. When that happened, Northwest operated these routes from Detroit with a connection at its Tokyo–Narita hub. However, on July 16, 2007, Northwest re-applied with the US Department of Transportation for nonstop service between Detroit and both Beijing and Shanghai.[68] On September 25, 2007, the US Department of Transportation tentatively awarded authority to Northwest for a new Detroit to Shanghai (Pudong) route effective March 25, 2009. The route was to be flown using theBoeing 747-400 until theBoeing 787 Dreamliner aircraft became available, however, the Detroit–Shanghai nonstop route was taken over byDelta on October 24, 2009, using its Boeing 777-200ER and Boeing 777-200LR aircraft after Delta ended nonstop service between Atlanta and Shanghai due to weak customer demand. The Detroit-Beijing nonstop route was later launched by the merged Delta using a Boeing 777-200ER on July 1, 2011.
In 2008, Northwest was one of several U.S. airlines to receive permission from the British government to fly into Heathrow Airport in London after previously having to use Gatwick Airport. Northwest began service to Heathrow from its hubs in Detroit and Minneapolis, as well as starting Seattle-London service. However, after being acquired by Delta in 2008, the Seattle route was dropped in January 2009 so the Heathrowlanding slot and aircraft used could be redeployed to a more profitable route. In 2009, the Heathrow routes from the Detroit and Minneapolis hubs were taken over by Delta using itsBoeing 767-400ER aircraft.
Throughout its existence, Northwest Airlines hadcodeshare agreements with the following airlines:
At the time of the merger withDelta Air Lines, Northwest had a total of 320 aircraft with seven on order. It was also the last U.S. passenger airline to have a dedicated cargo fleet and cargo-only routes. The Northwest fleet was integrated into Delta's fleet on December 31, 2009.
Northwest operated a mixed fleet of Boeing, McDonnell Douglas, and Airbus aircraft whereas Delta operated just Boeing and McDonnell Douglas aircraft. The Boeing 757 was the only type common to the pre-merger fleets of both Delta and Northwest.[citation needed]
As part of a major fleet renewal program, Northwest introduced a simplified new paint scheme and logo in 2003. The airline replaced itsMcDonnell Douglas DC-10 airliners with theAirbus A330. The firstAirbus A330-300, used initially for European flights, arrived on August 6, 2003. Northwest Airlines also possessed the youngest trans-Atlantic fleet of any North American or European airline.[71] Northwest Airlines also began flying reconfiguredBoeing 757-200 airliners on some of its European flights carrying fewer passengers. Northwest was one of only two passenger airlines in the United States to fly theBoeing 747-400, the other beingUnited Airlines. A number of Boeing 747-400 aircraft formerly operated by Northwest were then also flown by Delta following the merger of the two air carriers including the first Boeing 747-400 ever built with this aircraft currently on public display at theDelta Flight Museum located atHartsfield-Jackson Atlanta International Airport (ATL).[72]
Northwest was looking for manufacturers to discuss the replacement of their 100, 110 and 125 seatMcDonnell Douglas DC-9 (DC-9-10,DC-9-30 andDC-9-50) aircraft, with an average age of 35 years.[73][74]
In March 1988, Northwest Airlines announced that it would ban smoking on all flights within North America, effective April 23, 1988, on the same day that a rule from the U.S. federal government prohibiting smoking on all domestic flights of a duration of two hours or fewer, would take into effect. Northwest was the first major U.S. airline to enact a smoking ban since theMuse Air had ended its four-year smoking ban in 1985.[75]
World Business Class was Northwest Airlines' internationalbusiness class product. It was offered on all widebody aircraft.[76] Seats had 60 inches of pitch and 176 degrees of recline. Passengers aboard this class received free meals and refreshments, including alcoholic beverages. All seats were equipped with Audio-Video-On-Demand (AVOD), universal power ports, a moveable reading light, a folding work table, and a swivel cocktail table.
First Class was offered on all narrowbody aircraft, as well as CRJ-900 Northwest Airlink flights operated by Mesaba Airlines and E175 flights operated by Compass Airlines. Seats ranged from 19.5 to 21.5 inches wide, and had between 34 and 37 inches of pitch. Passengers aboard this class received complimentary meals, refreshments, and alcoholic beverages.
Economy Class was offered on all widebody aircraft. Seats ranged from 17 to 17.5 inches wide, and had between 31 and 34 inches of pitch. Passengers aboard this class received free meals, snacks, and non-alcoholic beverages. Beer and wine were complimentary on international flights with complimentary meals, other alcoholic beverages could be purchased for a fee.
Passengers aboard Airbus A330 aircraft also had an Audio-Video-On-Demand (AVOD) system located in the seatback in front of them, and passengers seated in rows 10–23 (A330-200) or rows 10–28 (A330-300) had a universal power-port located below their seat.
Economy Class was offered on all narrowbody aircraft. Seats ranged from 17 to 17.5 inches wide and had between 30 and 34 inches of pitch, the same as on international economy class. Passengers aboard this class received free refreshments. In latter years in lieu of complimentary prepared meals, snack boxes, sandwiches (on select flights), and light snacks were available for purchase as part of abuy on board program.[77] Alcoholic beverages were also sold.
Before 2008, Northwest Airlines was the only major U.S. airline (aside from low-cost, short-haulSouthwest Airlines,Allegiant Air andSpirit Airlines) to not offer any in-flight entertainment within North America (including Alaska). Although several of the airline's domestic aircraft were originally equipped with in-flight entertainment systems, these were removed in 2005 to cut costs.US Airways implemented a similar initiative in 2008. On flights betweenHonolulu International Airport andMinneapolis-Saint Paul International Airport, passengers experienced the same cabin as International Economy Class aboard Airbus A330 aircraft.
Northwest Airlines'frequent-flyer program,WorldPerks, offered regular travelers the ability to obtain free tickets, First Class upgrades on flights, discounted membership for its airport lounges (WorldClubs), or other types of rewards. Customers could accumulate miles from actual flight segments flown or through Northwest's partners, such as car rental companies, hotels, credit cards, and other vendors. WorldPerks' elite tiers were Silver Elite, Gold Elite, and Platinum Elite which allowed for more mileage bonuses, priority waitlists and standby, and other benefits. Over the years, some details of the program changed, such as introducing capacity-controlled awards (only a certain number of seats allocated for free travel), expiration of account after three years of inactivity, a requirement of aSaturday-night stay for domestic coach awards, waiving of capacity controls for awards but requiring double the number of miles for redemption, and adding several partner airlines for mileage accumulation and award redemption.[78] The original name of the WorldPerks program was the Northwest Orient Airlines Free Flight Plan, which began in 1981.[79] The original program used paper coupons and gave credit for flight segments. Upon renaming the program to "WorldPerks" in 1986, a mileage-based system was used.
In addition to itsNorthwest Airlink andSkyTeam alliance partnerships, Northwest offered frequent flyer partnerships with the following airlines:[80]
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Northwest also offered frequent flyer partnerships with the following car rental agencies:[81]
WorldClubs was Northwest's member lounge. Members had reciprocal access to a number of other clubs, including fellowSkyTeam carriers such asKLM,Delta Air Lines andAir France. Northwest also had partnerships with various other airline lounges on an airport-by-airport basis. Unlike some other airline lounges, WorldClubs offered free alcoholic beverages in domestic locations andTokyo-Narita. Northwest also offered freeWi-Fi internet access worldwide.
The following airports had Northwest Airlines WorldClub locations:
The following are major incidents and accidents that occurred on Northwest'smainline aircraft.
| Flight | Date | Aircraft | Location | Description | Casualties | ||||
|---|---|---|---|---|---|---|---|---|---|
| Fatal | Serious | Minor | Uninjured | Ground | |||||
| 2 | January 10, 1938 | Lockheed Model 14 | Bozeman, Montana | Crashed in theBridger Mountains, 12 mi (19 km) northeast of Bozeman, Montana. This was the airline's first fatal crash. Three other Lockheed Model 14 aircraft belonging to Northwest crashed over the next thirteen months. | 10 | ||||
| 5 | October 30, 1941 | Douglas DC-3 | Moorhead, Minnesota | The plane crashed in fog and mist due to icing on the wings. Fourteen of the fifteen passengers were killed in the crash. The pilot, Clarence Bates, was thrown clear of the wreckage and was the lone survivor.[83] | 14 | 1 | |||
| 4422 | March 12, 1948 | Douglas DC-4 | Mount Sanford, Alaska | Flight 4422 was a military charter en route back to the US fromShanghai, China, and had just refueled atMerrill Field, inAnchorage, Alaska, before continuing on towardLaGuardia Airport where the flight was to be concluded. The aircraft veered 23 miles off course and struck a mountain during a snowstorm. The snowstorms quickly buried the aircraft in a mountain glacier. | 30 | ||||
| 421[84] | August 29, 1948 | Martin 202 | Winona, Minnesota | Northwest 421 was flying a scheduled domestic route from Chicago-Minneapolis-St. Paul when it crashed about 4.1 mi (6.6 km) NW of Winona, Minnesota, after entering the leading edge of a thunderstorm. Pieces of the plane were seen falling, and the plane was found on a bluff on the east side of theMississippi River. The cause of the crash was the fatigue of the left-wing, causing it to separate from the plane and precipitating the plunge. | 37 | ||||
| 6427[85] | October 27, 1948 | Douglas DC-4 | Edmonton, Alberta | Flight 6427 was on a special cargo trip flyingMinneapolis-St. Paul–Edmonton–Anchorage (Merrill Field)–Tokyo when it crashed into a wooded area 34.4 mi (55.4 km) N of Edmonton soon after takeoff. The investigation revealed that the captain had feathered the propellers in simulation to instruct the copilot on emergency procedures. This was determined to be the primary cause of the crash. | 2 | 3 | |||
| 307[86] | March 7, 1950 | Martin 202 | Minneapolis, Minnesota | Flight 307 was operating a domestically scheduled passenger flight routing Washington, DC–Detroit–Madison–Rochester–Minneapolis-St. Paul–Winnipeg crashed just before landing at Minneapolis, after deciding not to land at Rochester due to weather. The plane struck a flagpole at the National Soldiers Cemetery. The plane continued flying for another 3.8 mi (6.1 km) when the left-wing separated and fell. The plane crashed into a house, and both were engulfed in flames. The cause of the crash was determined to be the loss of visual reference to the ground due to the snow falling at the time. | 13 | 2 | |||
| 2501 | June 23, 1950 | Douglas DC-4 | Lake Michigan | Northwest 2501 was lost over Lake Michigan during a flight fromNew York'sLaGuardia Airport toSeattle, WA. The aircraft went off radar and a widespread search was conducted. Some debris, upholstery, and human remains were found floating on the surface, but divers were unable to locate the plane's wreckage. | 58 | ||||
| N/A[87] | October 13, 1950 | Martin 202 | Almelund, Minnesota | This flight was intended to be a training flight originating and ending atMinneapolis-St. Paul. The reversal of the right propeller during the flight caused the plane to spin out of control and crash, killing all on board. | 6 | ||||
| 115[88] | November 7, 1950 | Martin 202 | Butte, Montana | Flight 115 was flying a scheduled route of Chicago–Minneapolis/St. Paul–Billings–Great Falls–Helena–Butte–Seattle when it crashed 3.1 mi (5.0 km) E of Butte while landing. The plane crashed into the eastern slope of a ridge. The cause of the crash was improperly followed approach procedures. | 21 | ||||
| 115[89] | January 16, 1951 | Martin 202 | Reardan,Washington | Flight 115 (which was the same designation as the previous accident) was on the scheduled route ofMinneapolis-St. Paul–Billings–Kalispell–Spokane–Wenatchee–Yakima–Seattle when it crashed about 11.9 mi (19.2 km) W of Reardan after the captain decided not to land at Wenatchee but proceed to Yakima due to weather. An emergency message from the plane was heard briefly 15 seconds after the clearance was given. The cause of the crash is not known. | 10 | ||||
| 324[90] | January 19, 1952 | Douglas C-54 | Sandspit, British Columbia | Flight 324 was flying a nonscheduled flight originating in Tokyo, ending atMcChord Air Force Base with intermediate stops inShemya andAnchorage (Elmendorf Air Force Base). While oppositeSitka, Alaska, the No. 1 propeller was feathered by the captain, who requested a diversion to Sandspit. As the plane was landing, it touched down about a third of the way down the runway; at around the midpoint, power was applied and the plane took off, but it stalled due to the steep climb and plunged into the water at the end of the runway. The cause of the crash was the icing that prevented the pilot from retracting the nose gear. | 36 | 7 | |||
| 2 | April 2, 1956 | Boeing Stratocruiser | Puget Sound, Washington | Flight 2 crashed after takeoff fromSeattle-Tacoma International Airport on a flight toPortland, Oregon, Chicago and New York City. The pilots ditched the aircraft into Puget Sound, 5.4 mi (8.7 km) off Seattle. | 5 | 2 | 31 | ||
| 710 | March 17, 1960 | Lockheed L-188 Electra | Cannelton, Indiana | Flight 710 was en route toMiami from Chicago when the aircraft lost a wing at approximately 18,000 feet nearTell City, Indiana. | 63 | ||||
| 1–11[91] | July 14, 1960 | Douglas DC-7 | Pacific Ocean nearManila, Philippines | Northwest 1–11 was flying from New York City to Manila, Philippines, with stops inSeattle,Anchorage (Cold Bay), Tokyo, andOkinawa. The plane was on its final leg between Okinawa and Manila when the No. 2 engine experienced power loss. The propeller then separated from the plane and hit the fuselage, slashing a 15-inch hole. The pilot decided to ditch the plane in the Pacific Ocean about 77.5 mi (124.7 km) NE of Manila. Upon impact, the rear of the plane separated as well as the engines and right-wing. The majority of the survivors used the right-wing, which floated for three hours, as a life raft until rescue came. | 1 | 58 | |||
| 104[92] | October 28, 1960 | Douglas C-54 | Missoula, Montana | Flight 104 was flying from Spokane to Missoula when it crashed about 20 miles (30 km) W of Missoula in theClark Fork Valley. The plane was seen making a steep left banking turn with nose up; the plane continued rolling and crashed inverted. The crash was attributed to pilot error. | 12 | ||||
| 706[93] | September 16, 1961 | Lockheed L-188 Electra | Chicago, Illinois | Flight 706 was on a routine flight fromMilwaukee toMiami, with stops in Chicago,Tampa, andFt. Lauderdale. While departing from Chicago, the plane banked to the right and gradually descended until hitting the ground. The cause of the crash was mechanical failure of the ailerons. | 37 | ||||
| 705[94] | February 12, 1963 | Boeing 720 | Florida Everglades | Flight 705, flying fromMiami to Chicago crashed in the Florida Everglades approximately 37 miles (60 km) SW ofMiami International Airport while diverting to avoid bad weather. The cause of the crash was an unrecoverable loss of control due to severe turbulence. | 43 | ||||
| 293[95] | June 3, 1963 | Douglas DC-7 | Pacific Ocean nearAnnette Island, Alaska | Flight 293 was flying aMilitary Air Transport Service (MATS) flight fromMcChord Air Force Base outsideTacoma, Washington, toElmendorf Air Force Base outsideAnchorage, Alaska. While in flight, contact was lost. Floating debris from the plane was located 182.5 mi (293.7 km) WSW of Annette Island. The cause of the crash was never determined. | 101 | ||||
| 6231[96] | December 1, 1974 | Boeing 727 | Stony Point, New York | Flight 6231 was flying on a ferry flight fromJohn F. Kennedy International Airport toBuffalo when it crashed in the vicinity of Stony Point. As the plane was cleared to climb, the airspeed and rate of climb increased, until the plane stalled and descended out of control into a wooded area. The cause of the crash was loss of control because "the flight crew failed to realize and correct the aircraft's high-angle-of-attack, low-speed stall and descending spiral". | 3 | ||||
| 608[97] | January 20, 1983 | Boeing 727 | Portland, Oregon | Flight 608 was en route fromSeattle, Washington, toPortland, Oregon, when it was hijacked. The man informed a flight attendant that he had a bomb and demanded to be taken toAfghanistan. Landing in Portland to refuel, the hijacker negotiated with airport authorities. Federal agents stormed the aircraft. The hijacker threw the box he claimed had a bomb at the agents, who shot and killed him. The box contained no explosives. | 1 | 40 | |||
| 255 | August 16, 1987 | McDonnell-Douglas MD-82 | Romulus, Michigan | Flight 255 crashed on takeoff fromDetroit Metropolitan Wayne County Airport. All but one aboard the MD-82 died. The cause of the crash was attempted takeoff with the wrong configuration due to pilot mismanagement of the aircraft. | 154 | 1 | 2 | ||
| 1482[98] | December 3, 1990 | Douglas DC-9 | Romulus, Michigan | Flight 1482, a DC-9-14 departing forPittsburgh collided with Flight 299, a Boeing 727-200, departing forMemphis at Detroit Metropolitan Wayne County Airport near the intersection of runways 09/27 and 03C/21C in dense fog. The 727 had begun its takeoff roll, and the DC-9 had just taxied onto the active runway. None of the 146 passengers and 10 crew members aboard the 727 were injured, but the DC-9 sustained serious damage. | 8 | 10 | 26 | ||
| 299[98] | December 3, 1990 | Boeing 727 | Romulus, Michigan | Involved in collision with Flight 1482 detailed in the previous line. | 156 | ||||
| Total casualties | Fatal | Serious | Minor | Uninjured | Ground | ||||
| (20 incidents) | 620 | 18 | 89 | 187 | 4 | ||||
page 3 Flights 402, 302, 208 and 416 under Equipment
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