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Nortel

From Wikipedia, the free encyclopedia
Canadian multinational telecommunications equipment manufacturer (1895–2013)

Nortel Networks Corporation
Company typePublic
formerlyTSX: NT.TO
Industry
FoundedDecember 7, 1895 (1895-12-07)
Montreal,Quebec, Canada
DefunctFebruary 2, 2013; 12 years ago (2013-02-02)
FateBankruptcy
Headquarters,
Canada
ParentAT&T /Bell Canada
(1895–1956)
Bell Canada (1956–1983)[1]
BCE Inc. (1983–2000)
Websitenortel.com at theWayback Machine (archived 2001-12-15)

Nortel Networks Corporation (Nortel), formerlyNorthern Telecom Limited, was a Canadianmultinationaltelecommunications and datanetworking equipment manufacturer headquartered inOttawa,Ontario. It was founded inMontreal,Quebec in 1895 as the Northern Electric and Manufacturing Company, or simply Northern Electric. Until anantitrust settlement in 1949, Northern Electric was owned mostly byBell Canada and theWestern Electric Company of theBell System, producing large volumes of telecommunications equipment based on licensed Western Electric designs.[2]

At its height, Nortel accounted for more than a third of the total valuation of all companies listed on theToronto Stock Exchange (TSX), employing 94,500 people worldwide.[3] In 2009, Nortel filed for bankruptcy protection in Canada and the United States, triggering a 79% decline in its corporate stock price. The bankruptcy case was thelargest in Canadian history and left pensioners, shareholders, and former employees with enormous losses. By 2016, Nortel had sold billions of dollars in assets.[4] Courts in the US and Canada approved a negotiated settlement of bankruptcy proceedings in 2017.[5][6]

History

[edit]

Origins

[edit]

Alexander Graham Bell conceived the technical aspects of the telephone in July 1874, while residing with his parents at their farm in Tutela Heights, on the outskirts ofBrantford, Ontario.[7][8] He later refined its design at Brantford after producing his first working prototype in Boston.[9] Canada's first telephone factory, created by James Cowherd of Brantford, was a three-storey brick building that soon started manufacturing telephones for theBell System, leading to the city's style asThe Telephone City.[10][note 1]

After Cowherd's death in 1881 which resulted in the closure of his Brantford factory, a mechanical production department was created within theBell Telephone Company of Canada and production of Canadian telephone equipment was transferred to Montreal in 1882 to compensate for the restrictions on importing telephone equipment from the United States.[13][15] In addition to telephones, four years later, the department started manufacturing switchboards, at first the 50-line Standard Magneto Switchboard.[13][16] The small manufacturing department expanded yearly with the growth and popularity of the telephone to 50 employees in 1888.[17] By 1890 it had been transformed into its own branch of operations with 200 employees, and a new factory was under construction.[13]

As the manufacturing branch expanded, its production ability increased beyond the demand for telephones, and it faced closure for several months a year without manufacturing other products.[18] The Bell Telephone Company of Canada's (later renamed to Bell Canada) charter prohibited the company from building other products. In 1895, Bell Telephone of Canada spun off its manufacturing arm to build telephones for sale to other companies, as well as other products, such asfire alarm boxes,police street call boxes, andfire department call equipment. This company was incorporated as the Northern Electric and Manufacturing Company Limited.[13]

Northern Electric and Manufacturing Company

[edit]

Northern Electric and Manufacturing Company Limited was incorporated on December 7, 1895. The initial stock capital was $50,000 at $100 per share, with 93% held by the Bell Telephone Company of Canada and the remainder held by seven corporate directors.[19] The first general stockholders meeting was held on March 24, 1896.

In December 1899, The Bell Telephone Company of Canada bought a cabling company for $500,000; a Canadian charter named it "The Wire and Cable Company".[20] Northern Electric and Manufacturing further expanded its product line in 1900, manufacturing the first Canadian wind-upgramophones that playedflat discs.[21] In 1911 the Wire and Cable Company changed its name to the "Imperial Wire and Cable Company".[22]

Northern Electric Company

[edit]
1950 Logo

The construction of a new manufacturing plant started in 1913 at Shearer Street in Montreal, Quebec, as preparations began for the two manufacturing companies' integration. Then, in January 1914, the Northern Electric and Manufacturing Company and the Imperial Wire and Cable Company merged into the Northern Electric Company, commonly known simply as Northern Electric. The new company opened the doors on a new manufacturing plant in January 1915. This facility, located on Shearer Street, was the primary manufacturing centre until the mid-1950s.[21]Edward Fleetford Sise was the president and his brotherPaul Fleetford Sise was the vice-president and general manager.[23]

An audio amplifier manufactured by Northern Electric

During theFirst World War, Northern Electric manufactured thePortable Commutator, a one-wire telegraphic switchboard for military operations in the field.[24][25] In 1922, Northern started to produce, for $5, the "Peanut" vacuum tube, which required only a single dry-cell battery. The use of alternating current was still under development during this time. The Northern Electric Peanut tube was the smallest tube made and drew only one-tenth of an ampere.[26] During the 1920s Northern Electric madekettles,toasters,cigar lighters, electricstoves, andwashing machines.[27] In January 1923, Northern Electric started to operate an AM radio station with call lettersCHYC, in the Shearer Street plant, and much of the programming was religious services for the Northern Electric employees and families in the community. In July 1923, CHYC-AM was the first radio station to provide entertainment to the riders of thetranscontinental train, in a parlor car fitted with a radio set to receive the broadcast as it left Montreal and traveled west.[28] Later in the 1920s, Northern created the firsttalking movie sound system in theBritish Empire for a theater in Montreal.[27]

During theGreat Depression in the 1930s, Northern Electric was affected, like most other companies. From the beginning of 1930 through the end of 1933, sales dropped from $34 million to $8.2 million, with employees dropping from 6,100 to 2,400.[29]

Independence from Western Electric

[edit]

In 1949, anantitrust suit in the United States forcedAT&T/Western Electric to sell its stake in Northern Electric to Bell Canada. AT&T spun off Northern Electric in 1956. Deprived of its Western Electric tie, Northern began developing its own products. In 1953, Northern Electric produced its first television sets usingtubes made byRCA.[30] Bell Canada acquired 100 percent of Northern Electric in 1964; through public stock offerings starting in 1973, Bell's ownership of Northern Electric and its successors would be reduced, though it continued to have majority control.[31]

In 1966, the Northern Electric research lab, Northern Electric Laboratories (the predecessor toBell-Northern Research), started looking into the possibilities offiber optic cable, and in 1969, began work on digitizing telephone communications. Also in 1969, Northern began making inroads into the US market with its switching systems. In 1972, it opened its first factory in the US inMichigan. In the late 1960s and early 1970s, Northern began shipping its firstdigital switching systems, one of the earliest such systems to be sold.[32]

Northern Telecom was, with Bell-Northern Research, in the early 1970s a part owner ofMicroSystems International, a semiconductor manufacturer based in Nepean, outside Ottawa.[33][34]

Northern Telecom and "Digital World"

[edit]
Logo used from the mid-1970s to 1995
Logo used from the mid-1970s to 1995

In March 1976, the company name was changed to Northern Telecom Limited, and management announced its intention to concentrate the company's efforts on digital technology.[35] Northern Telecom was the first company in its industry to announce and deliver a complete line of fully digital telecommunications products.[36] The product line was branded "Digital World" and included theDMS-100, a fully digital central office switch serving as many as 100,000 lines, which was a key contributor to the company's revenue for close to 15 years.[37]

Starting in 1977, Nortel grew rapidly after the introduction of its DMS line of digital central office telephone switches, especially after theAT&T breakup in 1984. Northern Telecom became a significant supplier in Europe and China[38] and was the first non-Japanese supplier toNippon Telegraph and Telephone.[39]

Deregulation

[edit]

In 1983, due to deregulation, Bell Canada Enterprises (later shortened toBCE) was formed as the parent company toBell Canada and Northern Telecom.Bell-Northern Research was jointly owned 50–50 by Bell Canada and Northern Telecom. The combined three companies were referred to as the tricorporate.[40][41][42]

As Nortel, the streamlined identity it adopted for its 100th anniversary in 1995, the company set out to dominate the burgeoningglobal market forpublic and private networks.[citation needed]

Optical boom and bust

[edit]
Technician working in a Nortel lab inBelleville, 2001

In 1998, with the acquisition ofBay Networks, the company's name was changed to Nortel Networks to emphasize its ability to provide complete solutions for multiprotocol, multiservice, global networking over theInternet and other communications networks. As a consequence of the stock transaction used to purchase Bay Networks, BCE ceased to be the majority shareholder of Nortel.[citation needed]

In 1999, Nortel outsourced several of its manufacturing operations to North American contractors.[43]

In 2000, BCEspun out Nortel, distributing its holdings of Nortel to its shareholders. Bell-Northern Research was gradually absorbed into Nortel, as it first acquired a majority share in BNR, and eventually acquired the entire company.[citation needed]

In the late 1990s, stock market speculators, hoping that Nortel would reap increasingly lucrative profits from the sale offibre optic network gear, began pushing up the company's share price to unheard-of levels despite the company's repeated failure to turn a profit.[44] Under the leadership ofchief executive officerJohn Roth, sales of optical equipment had been robust in the late 1990s, but the market was soon saturated. When the speculative telecombubble of the late 1990s reached its pinnacle late in the year 2000, Nortel was to become one of the major casualties.[citation needed][45] Nortel's revenues would be dented by a saturated market and the failure ofWorldCom, which was a major customer.[46][47][48]

At its height, Nortel accounted for more than a third of the total valuation of all the companies listed on theToronto Stock Exchange (TSX), employing 94,500 worldwide, with 25,900 in Canada alone.[3][49] Nortel's market capitalization fell fromC$398 billion in September 2000 to less than C$5 billion in August 2002, as Nortel's stock price plunged from C$124 to C$0.47. When Nortel'sstock crashed, it took with it a wide swath of Canadian investors andpension funds and left 60,000 Nortel employees unemployed. Roth was criticized after it was revealed that he cashed in his ownstock options for a personal gain of C$135 million in 2000 alone.[50]

Roth retired in 2001. His planned successor,chief operating officer Clarence Chandran, already on sick leave due to complications following his 1997 stabbing in Singapore,[51] decided to quit, however.[52]Chief financial officerFrank Dunn was eventually chosen as Roth's permanent replacement.[53]

After the Internet bubble

[edit]

Accounting restatements

[edit]

Frank Dunn presided over a dramatic restructuring of Nortel, which included laying off two-thirds of its workforce (60,000 staff)[54] andwritedowns of nearly US$16 billion in 2001 alone. This had some initial perceived success in turning the company around, with an unexpected return to profitability reported in the first quarter of 2003. The black ink triggered a total of $70 million in bonuses to the top 43 managers,[55] with $7.8 million going to Dunn alone,[56] $3 million to chief financial officer Douglas Beatty, and $2 million to controller Michael Gollogly.[57] Independent auditorDeloitte & Touche advised audit committee chairmanJohn Cleghorn and board chairman"Red" Wilson to look into the suspicious results, who hired the law firm WilmerHale to vet the financial statements.[58] In late October 2003, Nortel announced that it intended to restate approximately $900 million of liabilities carried on its balance sheet as of June 30, 2003, following a comprehensive internal review of these liabilities. The company stated that the restatement's principal effects would be a reduction in previously reported net losses for 2000, 2001, and 2002 and an increase in shareholders' equity and net assets previously reported on its balance sheet. A dozen of the company's most senior executives returned $8.6 million of bonuses they were paid based on the erroneous accounting. Investigators ultimately found about $3 billion in revenue had been booked improperly in 1998, 1999, and 2000. More than $2 billion was moved into later years, about $750 million was pushed forward beyond 2003 and about $250 million was wiped away completely. The accounting scandal hurt both Nortel's reputation and finances, as Nortel spent an estimated US$400 million on outside auditors and management consultants to retrain staff.[58]

To improve its liquidity, in 2003 Nortel arranged a US$750 million credit support facility withExport Development Canada.[59] Walter Robinson of theCanadian Taxpayers Federation denounced the line of credit, calling it "corporate welfare at its worst."[60]

On April 28, 2004 amidst the accounting scandal, three of Nortel's top lieutenants—Douglas Beatty, CEO Frank Dunn and Michael Gollogly—were fired forfinancial mismanagement.[61] They were later charged with fraud by theRCMP.[62][63] The trial began on January 16, 2012,[64] ending with acquittals for all three.[61][65][66]

TheUnited States Securities and Exchange Commission (SEC) also filed charges against them and four vice-presidents for civil fraud.[63] On December 19, 2014, remaining civil charges from theOntario Securities Commission and SEC were simultaneously dropped.[67]

Owens and Zafirovski

[edit]

After Dunn's firing, retired United States AdmiralBill Owens – at the time a member of the board of directors – was appointed interim CEO.[68] Nortel Networks subsequently returned to using the Nortel name for branding purposes only (the official company name was not changed). Nortel acquired PEC Solutions, a provider of information technology and telecommunications services to various government agencies and departments, in June 2005 and renamed itNortel Government Solutions Incorporated (NGS).[69][70]LG Electronics and Nortel formed ajoint venture in August 2005, with Nortel owning 51%, to offer telecom and networking solutions in the wireline, optical, wireless and enterprise areas for South Korean and global customers.[71]

Peter Currie, previously the Chief Financial Officer of theRoyal Bank of Canada, was named CFO of Nortel in 2005, having previously served as Northern Telecom's CFO in the 1990s. Gary Daichendt, the former Chief Operating Officer ofCisco Systems, was hired as president and COO, and was expected to succeed Owens as CEO. Shortly afterward, Daichendt appointed ex-CiscoChief Science Officer Gary Kunis aschief technology officer. Both Garys were concerned about the overall direction of Nortel, especially when compared to Cisco, their previous employer. Just three months later, Daichendt resigned after both his restructuring plan and his suggestion that Owens and Currie leave the company immediately were rejected by the board of directors. Kunis quit shortly thereafter.[72] At the year's end, directors Lynton "Red" Wilson and John Cleghorn retired from the board.

Mike S. Zafirovski, who had served as president and CEO ofGE Lighting and then asMotorola President and COO, succeeded Owens as president and CEO on November 15, 2005.[73] Motorola filed a suit against Zafirovski's hiring, alleging that his new position would break the terms of thenon-disclosure agreement he had signed. Nortel agreed to pay $11.5 million on his behalf to settle the lawsuit.[74] Nortel also paid out US$575 million and 629 million common shares in 2006 to settle a class-action lawsuit that accused the company of misleading investors about the company's health.

Currie stepped down as Executive Vice President and CFO in early 2007.[75] In February 2007, Nortel announced its plans to reduce its workforce by 2,000 employees, and to transfer an additional 1,000 jobs to lower-cost job sites.[76] The Securities and Exchange Commission filed civil fraud charges against Nortel for accounting fraud from 2000 to 2003; the fraud was allegedly to close gaps between its true performance, its internal targets and Wall Street expectations. Nortel settled the case, paying $35 million, which the Commission distributed to affected shareholders, and reported periodically to the commission on remedial measures to improve its financial accounting.[77]

Nortel announced plans in February 2008 to eliminate 2,100 jobs, and to transfer another 1,000 jobs to lower-cost centres.[78] As part of the reductions, Nortel shut down its Calgary campus in 2009.[79]

During its reporting of third quarter 2008 results, Nortel announced it would restructure into three vertically-integrated business units: Enterprise, Carrier Networks, and Metro Ethernet Networks. As part of the decentralization of its organization, four executive positions were eliminated, effective January 1, 2009: Chief Marketing Officer – Lauren Flaherty; Chief Technology Officer – John Roese; Global Services President – Dietmar Wendt; and Executive Vice President Global Sales – Bill Nelson. A net reduction of 1,300 jobs was also announced.[80] As its stock price dropped below $1, theNew York Stock Exchange notified Nortel that it would bedelisted if its common shares failed to rise above $1 per share within 6 months.[81] Rumours continued to persist of Nortel's poor financial health, amid thelate 2000s recession, and its bids for government funds were turned down.[82]

There is suspicion that industrial espionage and knockoff Asian products brought down Nortel or at least accelerated its demise. An extensive analysis by University of Ottawa professor Jonathan Calof and recollections of former Nortel executive Tim Dempsey have placed the blame mostly on strategic mistakes and poor management at the company.[83]

Liquidation

[edit]

Protection from creditors

[edit]

On January 14, 2009, Nortel filed for protection from creditors, in the United States underChapter 11 of the United States Bankruptcy Code, in Canada under theCompanies' Creditors Arrangement Act, and in the United Kingdom under theInsolvency Act 1986.[5][84][85] Nortel was the first major technology company to seek bankruptcy protection during the2008 financial crisis.[86] Nortel had an interest payment of $107 million due the next day, approximately 4.6% of its cash reserves of approximately $2.3 billion.[87] After the announcement, the share price fell more than 79% on the Toronto Stock Exchange. Export Development Canada agreed to provide up to C$30 million in short-term financing through its existing credit support facility with Nortel. The Canadian government resisted characterizing its position on Nortel as a bailout.[88]

Nortel initially hoped to re-emerge from bankruptcy, implementing a retention bonus plan in an effort to retain its top executives during the restructuring period. These bonuses, totaling US$45 million, were targeted at 1,000 executive positions.[89] At the end of January 2009, Nortel announced that it would be discontinuing itsWiMAX business and its agreement withAlvarion.[90][91] Nortel subsequently sold its Layer 4–7 application delivery business to Israeli technology firmRadware for $18 million, after Radware had initially placed astalking horse bid.[92][93] Nortel had acquired the application switch product line in October 2000 when it purchased Alteon WebSystems.[94]

Wind-up

[edit]

With the worsening recession and stock market decline deterring potential companies from bidding for Nortel's assets, and many of Nortel's major customers reconsidering their relationships with the restructuring company,[95] in June Nortel announced that it no longer planned to emerge from bankruptcy protection, and would seek buyers for all of its business units.[96] After announcing it planned to sell off all of its assets, Nortel shares were delisted from the Toronto Stock Exchange on June 26, 2009 at a price of $0.185 per share, down from its high in 2000 when it comprised a third of the S&P/TSX composite index.[96][97][98] Mike Zafirovski subsequently resigned in August, and Nortel's board of directors was reorganized with three members instead of nine.[99] Nortel handed out $14.2 million in cash compensation to seven executives in 2009. Nortel also paid out $1.4 million to 10 former and current directors, and paid $140 million to lawyers, pension, human resources and financial experts helping to oversee the company's bankruptcy proceedings.[100]

Nokia Siemens Networks made astalking horse bid to purchase Nortel'sCDMA andLTE assets for $650 million.[96] By the July 21 deadline for additional bids,MatlinPatterson andEricsson had made offers,[101] and Ericsson emerged as the victor in the following auction, with a purchase price of $1.13 billion.[102][103]Avaya won an auction for Nortel's Enterprise Solutions business, including Nortel's stake in Nortel Government Solutions andDiamondWare, for $900 million,[104] after having placed a stalking horse bid of $475 million.[105] In November, Nortel sold its MEN (Metro Ethernet Networks) unit toCiena Corporation for US$530 million in cash and US$239 million in convertible notes,[106][107] and itsGSM business at auction toEricsson andKapsch for US$103 million.[108][109][110][111]Hitachi purchased the Next Generation Packet Core assets.[112] As insurance against judgments in class action lawsuits filed by former employees, John Roth filed in December 2009 for a US$1 billion indemnification from Nortel, joining the list of U.S. creditors.[113]

In February 2010,Ernst & Young, the court-appointed monitor of Nortel's Canadian bankruptcy proceedings, reported that the assets of Nortel'sHealth and Welfare Trust had a shortfall of $37 million in its net assets as of December 31, 2008. The trust supports pensioners' medical, dental and life insurance benefits, as well as income support for some groups such as long-term disability recipients.[114] Also in February, Nortel negotiated a $57 million deal to wind up the health care and other benefits provided to former Canadian employees. Shortly afterwards, Nortel proposed spending $92.3 million on retention bonuses for 1,475 employees in its Nortel Business Services and Corporate groups, with $2.5 million in incentives going to Christopher Ricaute, president of Nortel Business Services; $27 million allocated for Canadian employees; and $55 million allocated for U.S. employees.[115] The proposed plan was later extended by an additional $27 million.[116] Claiming that the retention bonuses proposal was extraordinary, acting US trustee Roberta DeAngelis objected to the payment of $55.6 million to 866 employees.[117] However, court-appointed representatives for Nortel's former employees, who are creditors in the Ontario bankruptcy court, havesigned an agreement to not oppose any employee incentive program.

GENBAND purchased the Carrier VoIP and Application Solutions (CVAS) unit in May 2010, as Nortel accepted its stalking horse bid of $282 million, with adjustments that decreased the net sale price to about $100 million, without a formal bidding process.[118][119][120] Ericsson purchased Nortel's share in its joint venture with LG Electronics for US$242 million, formingLG-Ericsson, in June 2010.[121][122] Ericsson also purchased Nortel's final operating unit, the Multi-Service Switch division, in September 2010 for US$65 million.[123][124][125] Nortel'sOttawa campus on Carling Avenue was purchased byPublic Works and Government Services Canada (PWGSC) in October 2010 for a cash purchase price of CDN$208 million,[126] to serve as the new home of Canada'sNational Defence Headquarters.[127]

Nortel's 53.13% stake in Turkish company Nortel Netaş was acquired byOne Equity Partners (OEP) and Rhea Investments for $68 million in December 2010.[128][129]

The last major asset of Nortel, approximately 6,000 patents and patent applications encompassing technologies such as wireless, wireless 4G, data networking, optical, voice, Internet, and semiconductors, was sold for $4.5 billion to a consortium includingApple, EMC, Ericsson,Microsoft,BlackBerry Limited, andSony, pending American and Canadian court approval.[130][131] (Google had placed the initial stalking horse bid of $900 million[132] and later upped the bid to $1,902,160,540, then $2,614,972,128, and eventually $3.14159 billion, which are references toBrun's constant,Meissel–Mertens constant, andpi.)[133] Bankruptcy filings state that Nortel owed former Canadian engineers $285,000 for patent awards that were not paid.[134][citation needed]

In October 2011, the administrators of Nortel's British subsidiary lost their appeal to overturn a court order requiring them to pay £2.1 billion into Nortel's underfunded pension plan.[135][citation needed] Nortel's U.S. retirement income plan is now managed by thePension Benefit Guaranty Corporation.[136]

In January 2014, a pact between the U.S. and European divisions of Nortel was approved by a U.S. court.[137] However, litigation continued. In April 2016, Nortel went back to court for a fresh round of legal arguments.[138] Courts in the U.S. and Canada approved a negotiated settlement among competing creditors in January 2017.[139]

Products

[edit]
See also:Category:Nortel products
See also:List of Microsoft–Nortel Innovative Communications Alliance products

Nortel madetelecommunications,computer network equipment andsoftware. It served both general businesses and communications carriers (landline telephone,mobile phone, andcable TV carriers). Technologies includedtelephonic (voice) equipment,fiber optics,local wireless, andmultimedia.

Past products included:

Telephone SystemsTelephone sets and terminalsLAN andMAN equipment
Application Server 5200 andApplication Server 5300 (AS5300)Nortel business phones, digital sets for Meridian and NorstarBaystack and ERS (Ethernet Routing Switch), managednetwork switches forEthernet;ERS-8600, ERS-8300, ERS-5600,ERS-5500, ERS-4500, ERS-2500
Digital Multiplex System (DMS and SL-100 families) large-scale digital carrier phone switchNorthern Electric home phonesMultiservice Switch (MSS) (formerly Passport); MSS20000, MSS15000, MSS7400, MSS6400
Meridian 1 (SL-1) medium-to-large-scalePBXNorthern Telecom home phonesMetro Ethernet Routing Switch 8600
Meridian Norstar small-to-medium-scale digitalkey telephone systemNortel payphonesNortel Secure Network Access (switch and software)
Nortel Communication Servers, medium-to-large-scaleVoIP PBX Systems; CS2100, CS2000, CS1500, CS1000Nortel IP Phone 1120E
Meridian Data Networking System (DV-1)Meridian M4020
SG-1 analog wired logic control PBX
SP-1 analog stored program control carrier switch
RoutersSoftwareOther WAN equipment
Secure Router 1000 Systems; SR1004, SR1002, SR1001S, SR1001Visualization Performance & Fault Manager (VPFM)1 Mbit/s modem
Secure Router 3120Nortel Enterprise Switch ManagerS/DMSSONET
Secure Router 4134Nortel File and Inventory ManagerOPTera Long Haul
Secure Router 8000 Systems; SR8002, SR8004, SR8008, SR8012Nortel Multi-link Trunking Manager
VPN Routers; 1750, 2700, 2750, 5000Nortel Multicast Manager
Nortel Speech Server
Passport Carrier Release
Nortel Routing Manager
Nortel Security Manager
Nortel VLAN manager
DiamondWare 3D Voice Platform
Unified Communications Management
Agile Communication Environment

Criticism and controversy

[edit]

Payments to lawyers and accountants

[edit]

In 2016, theCanadian Broadcasting Corporation reported that lawyers and accountants receivedCA$2.5 billion from Nortel's estate.[140]

Kathleen Peterson case

[edit]

In 2001 Nortel's director of information servicesKathleen Peterson was found dead at the bottom of a staircase in her home in Durham, NC. Nortel had been enduring heavy layoffs during this time, and family members report that Kathleen was worried she may too be laid off at Nortel.[141] This was used by the prosecution as motive for Kathleen's husband,Michael Peterson, to murder Kathleen due to her 1.3 million-dollar life insurance policy (partly provided by Nortel) and the couple's $143,000 in credit card debt.[142]

Environmental damage

[edit]

After bankruptcy, Nortel's estate facedCA$300 million in claims to pay for environmental damage at various sites, including Belleville, Brockville, Kingston and London.[143]

Hacks

[edit]
See also:Julian Assange § Hacking

In September 1991,Julian Assange was discovered in the act of hacking into the Melbourne master terminal of Nortel.[144]

In 2001 Nortel identified knockoff products circulating in the Chinese market, where they did not compete.[145] The management chose not to press the issue.[146] Brian Shields, former chief security officer at Nortel, said his company was compromised in 2004 by China-based hackers; executive credentials were accessed remotely, and entire computers were taken over.[147] Nortel's own specialist did not find any abnormality. In 2008, Shields decided to approach an outside expert, who reported finding sophisticated malware in the company's machines and activities traced to Chinese IP addresses and discussions on a MandarinInternet forum. Shields had tried to escalate the issue within the company, but senior staff members did not take any action.Mike Zafirovski, one of Nortel's top executives at the time, was skeptical, citing Shields' reputation for exaggeration.[148]

Nortel sought for but failed to receive help from theRCMP. A formerCSIS official said the agency approached the company but was rebuffed.[149][150]

Nortel allegedly failed to disclose the problem to potential buyers of its business, a "despicable" omission according to Shields.Avaya andGenband both acquired parts of Nortel, and some employees used old Nortel machines connected to the new companies' networks. Avaya says it has dealt with the issue after Shields informed the new companies of his investigation.[150][151][152][153][154]

Cybersecurity experts have some doubts about a hack of such magnitude as described by Shields, calling it "unlikely". Shields does not thinkHuawei was directly involved, but industry insiders, including him, believe that Huawei andZTE were beneficiaries of the hack.[147][155][156][157]

Government bailouts

[edit]

2003

[edit]

On February 16, 2003, theWinnipeg Sun published an article criticising the Canadian Federal government for propping up "mega-loser Nortel" throughExport Development Canada (EDC). The article interviewed Walter Robinson of theCanadian Taxpayers Federation who termed this EDC support as "corporate welfare at its worst". Mr. Robinson was appalled that Canadians who already lost billions on Nortel on the stock market would be asked for even more money through their taxes to support Nortel.[60]

2009

[edit]

The EDC had agreed to provide up toCA$30 million in short-term financing through an existing bonding facility. This money was previously available to Nortel, and no special funding was made available. The Canadian government resisted characterizing its position on Nortel as a bailout.[158]

Illegal breach of trust in Nortel's Health and Welfare Trust

[edit]

There have been reports of financial irregularities at Nortel's Health and Welfare Trust.Diane Urquhart, a financial analyst, testified before a parliamentary committee that $100 million is missing from the HWT and that a $37 million loan to the corporation has not been paid back.[159] The HWT was an unregistered trust maintained by Nortel to provide medical, dental, life insurance, long-term disability and survivor income and pension transition benefits.[160][161]Until 2005 Nortel fully funded the disability insurance in its HWT. However, it is alleged that since then, the HWT Governance Committees and third partytrustee,Northern Trust, breached theirfiduciary duties to protect Nortel's disabled employees and survivors of deceased employees by allowing Nortel to misdirect overCA$100 million from the HWT for purposes inconsistent with the terms of the HWT.[162]As of March 1, 2012, Northern Trust continues to act as the paying agent for CanadianNortel pensioners.[163]

Bookkeeping irregularities

[edit]

In 2007, both theU.S. Securities and Exchange Commission and theOntario Securities Commission laid charges against former senior financial officials from Nortel including Frank Dunn who was fired from Nortel in 2004. Frank Dunn was promoted fromchief financial officer to replace John A. Roth asCEO in November 2001. According to the SEC, Dunn and three other financial officers began to fudge revenue by misusing "bill and hold" transactions starting "no later than September, 2000". The SEC said that at least a year's worth of the alleged misconduct took place while John Roth was still CEO of Nortel, though no charges were laid against him.[164][165]

Treatment of Nortel pensioners

[edit]

On June 23, 2010, theNews and Observer published a story criticizing the treatment of Nortel pensioners by their former employer. According to the article, Nortel had asked a federal court to terminate medical coverage, prescription drug coverage, long-term disability, and life insurance of 4,000 retirees and dependents, claiming the benefits were costing the company $2 million per month. Nortel blamed the company's creditors for this decision.[166]

Ex-CEO as creditor

[edit]

In the middle of the decade, several class-action lawsuits were filed againstJohn Roth and others, by former employees who felt that their 401K company plans were depleted due to misrepresentation by the defendants. They claimed they were duped into investing in Nortel stock, when those who encouraged them to do so allegedly knew that the company was ailing. In 2009, Roth filed a claim forCA$1 billion, aiming to become a creditor to the assets of Nortel along with all other Nortel employees, in case the class action lawsuits against him succeeded.[167][168]

Conflicts of interest

[edit]

During Nortel's 2002 annualshareholders' meeting held inHalifax,Nova Scotia, severalshareholders (includingRobert Verdun) complained about non-arms-length relationships with service providers such as directorYves Fortier, who provided legal services to Nortel while sitting on its board, and Nortel's auditors,Deloitte & Touche LLP, who were paid $15 million for non-auditing services.[169]

Headquarters bugging

[edit]

In 2013, workers preparing the former Nortel headquarters for theDepartment of National Defence discovered electronic eavesdropping devices.[170] The bugs found were older and non-operational, leading Canadian intelligence to draw the conclusion that the former tenant (Nortel) and not the future tenant (DND) was the target.[171]

Corporate information

[edit]

Headquarters

[edit]
Nortel's former Carling Campus at 60 Moodie Drive inOttawa, Ontario (now known asNDHQ Carling)

During Nortel's dissolution, its head office was relocated to 5945 Airport Road inMississauga, Ontario.[172] Previous locations of its headquarters included 60 Moodie Drive inOttawa, Ontario (nowNDHQ Carling), 8200 Dixie Road[173] inBrampton, Ontario (sold toRogers Communications in 2006 and now known asRogers Park, Brampton) and 195 The West Mall inToronto, Ontario (subsequently used bySNC-Lavalin).[174]

Global worksites, partners, and customers

[edit]
Former research building inSanta Clara, California

Nortel expanded into the U.S. in 1971. The company eventually had employees in over 100 locations in the U.S. withR&D,software engineering, and sales centres in many states includingCalifornia,Florida,Georgia,Illinois,Maryland,Massachusetts,North Carolina,Texas, andVirginia. Nortel's full-service R&D centres were located inOttawa (itsR&D headquarters), Beijing, andGuangzhou.[175] In Canada, Nortel also had R&D sites in Montreal,Belleville, andCalgary. In the United States, Nortel's major R&D sites were inResearch Triangle Park (North Carolina),Richardson (Texas),Billerica (Massachusetts), andSanta Clara.

Nortel had a significant presence in Europe, Middle East, Africa, theCaribbean, andLatin America. Nortel delivered network infrastructure and communication services to customers across Asia in (mainland) China, Hong Kong, Taiwan, South Korea, Japan, Singapore, Thailand, Malaysia, India, Pakistan, Australia, New Zealand, and Turkey (Nortel owned 53.17% ofNortel Netaş, originally established as a joint venture with TurkishPTT in 1967).[176]In addition, the company had three joint ventures in the People's Republic of China, including Guangdong Nortel Telecommunications Equipment (GDNT), which operated Nortel's full service R&D centres in China.

Business structure

[edit]

At the start of 2010, based on membership in Nortel's benefit plan, there were 1,637 employees working for Nortel Networks and 982 working for Nortel Technology in Canada.[177]In February 2008, Nortel employed approximately 32,550 people worldwide, including 6,800 employees in Canada and 11,900 in the United States.[78] Nortel operations were divided into the following segments:[178][179]

  • Carrier Networks (CN): Mobility networking solutions, includingCDMA,GSM, andUMTS, and carrier networking solutions, both circuit and packet based.
  • Enterprise Solutions (ES): Enterprise networking solutions, including circuit and packet based voice, data, security, multimedia messaging and conferencing, and call centres.
  • Metro Ethernet Networks (MEN): Optical and metropolitan area networking solutions, for carrier and enterprise customers.
  • Global Services (GS): Services in four areas: network implementation, network support, network management, and network applications (including web services).

Corporate governance

[edit]

Nortel's board of directors resigned and the board disbanded effective October 3, 2012. All remaining executive officers also resigned effective this date. As part of the wind-down process, a court order was issued providing Ernst & Young Inc., the court-appointed monitor in Nortel's creditor protection proceedings, the ability to exercise any powers which may be properly exercised by a board of directors of Nortel.[180]

Former members of the board of directors

[edit]
Further information:List of Nortel people

[181]

Past leadership

[edit]

[183]

See also

[edit]

Notes

[edit]
  1. ^Alexander Graham Bell had originally asked Boston manufacturer Charles Williams to provide an initial order of 1,000 telephones for use in Canada, but Williams' small shop was only able to produce a fraction of that number. Bell then spoke with a Brantford friend, James Cowherd (1849? – Feb. 1881), who set up Canada's first telephone factory which produced 2,398 telephones to Bell's specifications by 1881. Bell sent Cowherd to Boston in 1878 to study Williams manufacturing processes for a number of months; Cowherd then returned to Brantford to produce Bell's production telephones, and help develop newer models. Among Cowherd's designs was a transmitter fitted with a triple mouthpiece allowing three people to talk, and sing, simultaneously. Cowherd's untimely early death from tuberculosis was noted in major technical journals and led to the closure of the Bell Systems' manufacturing supplier plant in Brantford. Telephone production later resumed in Montreal, eventually leading to the creation of Northern Electric, later renamed Northern Telecom and then Nortel.[11][12][13]ABrantford Expositor article later noted of the historic factory building's demise: "[Brantford] City officials and heritage committee members hung their heads in shame in 1992 when it was learned that a building that once housed the first telephone factory in the world had been approved for demolition. The embarrassing oversight came to light too late to stop wrecking crews, who were already tearing down the aged building at 32 Wharfe St... The building, where equipment for Alexander Graham Bell's first telephone was made, had even been pictured and written about in a city-printed brochure about the great inventor. A plaque erected by [the]Telephone Pioneers of America heralding the building's significance had been stripped from the structure in the mid-1980s and given to the Brant County Museum".[14]

References

[edit]

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