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| Company type | Subsidiary |
|---|---|
| Industry | Pharmaceuticals |
| Founded | 1973 |
| Founder | Allen Lloyd |
| Defunct | 26 November 2023 (2023-11-26) |
| Fate | Liquidation |
| Headquarters | Coventry, England |
| Services | Pharmacy |
Number of employees | 17,000 |
| Parent | Aurelius Group |
| Website | lloydspharmacy |
LloydsPharmacy was the trading name ofLloyds Pharmacy Ltd, a Britishpharmacy company, which was formed by a merger in 1998 and by 2021 was the second-largest community pharmacy company in the UK. The company, which was owned byMcKesson Corporation from 2014 andAurelius Group from 2022, ceased trading in November 2023 and later entered voluntary liquidation. Some stores were closed and the remaining 1,054 were sold to new owners.
The company was headquartered at Sapphire Court in theWalsgrave Triangle Business Park inCoventry, England. In 2021, Lloyds was the second-largest community pharmacy company in the UK.[1]
In 2020–2021, revenue from its online pharmacy LloydsDirect was 731% more than the previous year, though there was a 9.6% decrease in turnover for the company as a whole. In March 2021, there were 1,351 LloydsPharmacy branches, decreased from 1,427 in 2020.[2]
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Lloyds Chemist began in 1973 whenAllen Lloyd purchased his first pharmacy inPolesworth, Warwickshire, England, UK. It is estimated he made a £32 million fortune from the LloydsPharmacy empire.[citation needed]
The company was purchased by Celesio AG in 1997, and was merged with Celesio's existing UK subsidiaryAAH Pharmaceuticals' Hills Pharmacy network to form a network of 1300 pharmacies.[citation needed] The merged company used the Lloyds Pharmacy name from January 1998.[3][4] Celesio was bought in 2014 by American healthcare companyMcKesson.[1]
In November 2013, theDaily Telegraph reported that "The prices of more than 20,000 drugs could have been artificially inflated, with backhanders paid to chemists who agreed to sell them". In particular it was alleged that Lloyds was charging the NHS £89.50 for packets of cod liver oil, when other suppliers could provide it for £3.15.NHS Protect had mounted an investigation.[5]
In December 2013 it was involved in a case whereQuantum Pharmaceutical was fined more than £380,000 by theOffice of Fair Trading over a cartel arrangement in which it carved up some of a multimillion-pound market in prescription drugs for care homes with Lloyds Pharmacy.[6]
In July 2015, Lloyd's announced the purchase of all 281 pharmacies inSainsbury's supermarkets for £125 million[7] in a deal that transferred all 2500 Sainsbury's pharmacy employees to the company. In December 2015, the sale was referred to theCompetition and Markets Authority for investigation.[8] The deal was approved and the outlets were rebranded as Lloyds. With the addition of Sainsbury’s pharmacies, there were around 1800 LloydsPharmacy branches around the UK, employing more than 19,000 people. In October 2017, Lloyds announced that it would close or sell 190 of its 1,600 shops in England and expand its use of digital channels.[9]
In 2016, Lloyds made a €12 million settlement to the IrishHealth Service Executive over a dispute of phased dispensing to medical card holders. Lloyds put a patient’s monthly medication into four separate trays, one for each seven-day period. The drugs were supplied to the patient in a single visit. This boosted Lloyds income by up to €600 per year for each medical card holder.[10]
In June 2019, Lloyds acquired Echo, an online prescription fulfilment business in the UK, for an undisclosed sum.[11]
In April 2022, McKesson's UK businesses – including LloydsPharmacy, the wholesaler AAH, and a travel health service – were purchased by theAurelius Group.[1][12] In January 2023, Lloyds announced that it would withdraw from all Sainsbury's in-store pharmacies during that year.[13] The online prescription service LloydsDirect was sold to rival companyPharmacy2U in October 2023 for an undisclosed sum.[14]
McKesson UK rebranded as Hallo Healthcare Group and in November 2023, confirmed the sale of its 1,054 LloydsPharmacy high street and community pharmacy branches to new owners, either individually or in regional groups.[15] This saved 6,500 branch jobs and ensured that pharmacy services remain available in communities across the UK. Following this sale, Lloyds Pharmacy Ltd is no longer part of Hallo Healthcare Group or operating pharmacies. Expert Health acquired the rights to the Lloyds Pharmacy name and maintains an online presence.[16]
In January 2024, it was confirmed that LloydsPharmacy had been placed into liquidation with debts of £293 million (£228 million of which was owed to former parent Admenta UK).[17]
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