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Inland Revenue Department (New Zealand)

From Wikipedia, the free encyclopedia
New Zealand government department

Inland Revenue
Te Tari Taake (Māori)
Agency overview
Formed1878 (1878)
Preceding agency
  • Land and Income Tax Department
JurisdictionNew Zealand
Headquarters55 Featherston Street,Wellington 6012
Employees3,923[1]
Annual budgetTotal budget for 2022/23
Vote Revenue
Increase$747,381,000[2]
Minister responsible
Agency executive
Websitewww.ird.govt.nz

Inland Revenue Department (IRD;Māori:Te Tari Taake) is thepublic service department of New Zealand charged with advising the government ontax policy, collecting and disbursing payments for social support programmes, and collectingtax.

History

[edit]
Inland Revenue Department offices inTakapuna, Auckland in 1967
The IRD Building inManukau City Centre, Auckland
The IRD Building in Christchurch

Inland Revenue started out as the Land Tax Department in 1878. The department was renamed the Land and Income Tax Department in 1892 with the central office set up inWellington.

Only in 1952, when the organisation joined with the Stamp Duties Department, was the organisation known as the Inland Revenue Department.

In 1995, a Rewrite Advisory Panel was established to consider and advise on issues arising during the rewriting of the income tax legislation, as part of New Zealand tax reform arising from theWorking Party on the Reorganisation of the Income Tax Act 1976. The panel was disestablished in 2014 at the completion of the tax reform.[4]

Inland Revenue'sMāori name,Te Tari Taake, means 'The Department of Tax'. Despite long vowels in Māori now being most commonly expressed withmacrons over the vowel rather than double vowels, the department continues to use the double vowel due to the resemblance of the wordtāke to the English wordtake.[5]

Service delivery

[edit]

In 2021–22, Inland Revenue collected $100.6 billion in tax revenue,[6] which helped pay for the services that all New Zealanders benefit from such as social security and welfare, health and education. Other services included law and order, housing and community development, environmental protection, defence, transport, and heritage, culture and recreation.

In recent years, Inland Revenue has undergone business transformation activities aimed at simplifying the tax and social benefits process of receiving and paying taxes. As of 2019, these changes have resulted in a reduction of $60 million in administrative costs and an increase of $90 million in additional revenue through compliance and reduced effort for small to medium-sized businesses.[7] In 2021, further business transformation activities were undertaken, including an upgrade to myIR, their secure online service, which has made it easier for customers to manage their tax and payments online.

In 2020, Inland Revenue delivered a change to the revenue system for individuals where every taxpayer account for income tax, Working for Families, KiwiSaver, student loans and the end-to-end processing of PAYE moved into Inland Revenue’s new tax and revenue technology system.

The department administers the following social support programmes:

Acts and regulations administered

[edit]

Legislation administered by Inland Revenue includes:[8]

  • Cheque Duty Repeal Act 2014[9]
  • Child Support Act 1991
  • Estate and Gift Duties Act 1968
  • Gaming Duties Act 1971
  • Goods and Services Tax Act 1985
  • Income Tax Act 2007
  • Stamp and Cheque Duties Act 1971
  • Student Loan Scheme Act 2011[9]
  • Tax Administration Act 1994
  • Taxation Review Authorities Act 1994
  • Unclaimed Money Act 1971
  • KiwiSaver Act 2006

Criticisms

[edit]

Debt collection

[edit]

Inland Revenue has been criticised for what are seen as heavy handed tactics when forcing payment from debtors, specifically those owing tax arrears and child support payments, and for charging excessive penalties on debts which result in debtors falling into a cycle whereby they are unable to pay the growing amounts they owe. The approach of Inland Revenue has been implicated in a number of suicides and other acts of self-harm.[10][11][12]

The number of people threatening self-harm in phone calls to Inland Revenue has trended down consistently over the last three years. Between January and August 2019, 168 people contacted Inland Revenue threatening self-harm. That compares to 292 for the 2018 calendar year; 306 for 2017; and 334 for 2016.[13]

Copyright violations

[edit]

In mid-December 2025, the business journalNational Business Review (NBR) banned Inland Revenue from taking out any subscriptions after the government department breachedNBR's copyright by sharing 22paywalled articles among several staff members. While Inland Revenue had a group subscription for 220 staff members until March 2024, this had been replaced by a single subscription for a member of its media team.NBR's co-owner Todd Scott confirmed that the journal had adopted a policy of pursuing subscribers for copyright violations of its content. In response, Inland Revenue had offered to payNBR the sum of NZ$12,500 includingGST in redress.NBR regarded the offer as insufficient and proposed a counter-offer, which Inland Revenue declined to pay.[14] In January 2026,National Business Review confirmed that it would pursue legal action against Inland Revenue through theDistrict Court in order to recover the costs of a full group subscription, whichNBR co-editor Hamish McNichol estimated to be worth NZ$36,000 plus GST.[15]

Awards

[edit]
  • At the 2022 Public Service Day Awards, two Inland Revenue employees (one posthumously) received the Public Service Commissioner's Commendation for Excellence award for their outstanding spirit of service.[16]
  • In 2021, Inland Revenue were finalists at the Spirit of Service Awards for service excellence for their work investing in new technology and tools, focusing on simplifying policies and processes and introducing new ways of working to deliver better experiences for customers.[17]
  • In November 2019, an Inland Revenue employee was awarded the State Services Commissioner's Commendation for Frontline Excellence for her investigation into the suspected multimillion-dollar income suppression by a chain of restaurants. This investigation led to one of the most significant prosecution cases undertaken by Inland Revenue in the past decade.[18]
  • In 2019 Inland Revenue was awarded a Distinguished Service Award from Multicultural New Zealand in recognition of its support of community members in the aftermath of the Christchurch attacks.[6]
  • Inland Revenue, along with The Treasury, were finalists at the Spirit of Service Awards 2019 for their partnership work to enhance tax policy through kaitiakitanga (stewardship), manaakitanga (care), ōhanga (prosperity) and whanaungatanga (relationships).[19]
  • In 2019, an Inland Revenue employee was awarded the Ria McBride Public Service Management Award, sponsored by Te Kawa Mataaho Public Service Commission, which supports women to study as part of their development towards senior management positions in the Public Service.
  • In 2018, the IPANZ Prime Minister's Award for Public Sector Excellence and Achieving Collective Impact was awarded to the Ministry of Education, Tertiary Education Commission, Ministry of Social Development and Inland Revenue for deliveringfees-free tertiary education for the 2018 school year. The Regulatory Systems award went to the Ministry of Justice, Department of Internal Affairs, Reserve Bank of New Zealand, Financial Markets Authority, New Zealand Customs, and Inland Revenue for Anti-Money Laundering and Countering Financing Terrorism.[20]
  • At the 2018 New Zealand CIO Awards, Inland Revenue were finalists in the Business Transformation through Digital and ICT category.[21]

List of ministers

[edit]

The Minister of Revenue is the political office ofminister for the department of Inland Revenue. Since November 2023, the position has been held bySimon Watts.

Key

  Liberal  Reform  United  Labour  National  United  United Future

No.NamePortraitTerm of officePrime Minister
As Minister in Charge of Land and Income Tax Department
1Arthur Myers28 March 191210 July 1912Mackenzie
2James Allen10 July 191212 August 1915Massey
3Joseph Ward12 August 191521 August 1919
(2)James Allen4 September 191928 April 1920
4William Massey12 May 1920†10 May 1925
5William Nosworthy14 May 192524 May 1926Bell
Coates
6William Downie Stewart Jr24 May 192610 December 1928
(3)Joseph Ward10 December 192828 May 1930Ward
7George Forbes28 May 193022 September 1931Forbes
(6)William Downie Stewart Jr22 September 193128 January 1933
8Gordon Coates28 January 19336 December 1935
9Walter Nash6 December 193513 December 1949Savage
Fraser
10Charles Bowden13 December 19491 November 1952Holland
As Minister in Charge of the Inland Revenue Department
(10)Charles Bowden1 November 195226 November 1954Holland
11Jack Watts26 November 195412 December 1957
Holyoake
12Arnold Nordmeyer12 December 195712 December 1960Nash
13Harry Lake12 December 196020 December 1963†Holyoake
Office not in use
14Peter Wilkinson12 December 19758 March 1977Muldoon
15Hugh Templeton8 March 197711 December 1981
16John Falloon11 December 198126 July 1984
17Roger Douglas26 July 198424 August 1987Lange
As Minister of Revenue
18Trevor de Cleene24 August 198715 December 1988Lange
19David Caygill15 December 19889 February 1990
Palmer
20Peter Neilson9 February 19902 November 1990
Moore
21Wyatt Creech2 November 199029 February 1996Bolger
22Peter Dunne29 February 199616 December 1996
23Bill Birch16 December 199631 August 1998
Shipley
24Max Bradford31 August 19981 February 1999
25Bill English1 February 199922 June 1999
(23)Bill Birch22 June 199910 December 1999
26Michael Cullen10 December 199917 October 2005Clark
(22)Peter Dunne17 October 20057 June 2013
Key
27Todd McClay7 June 201314 December 2015
28Michael Woodhouse14 December 201520 December 2016
29Judith Collins20 December 201626 October 2017English
30Stuart Nash26 October 20176 November 2020Ardern
31David Parker6 November 202024 July 2023
Hipkins
32Barbara Edmonds24 July 202327 November 2023
33Simon Watts27 November 2023IncumbentLuxon

See also

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References

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  1. ^"Annual Report 2022"(PDF). Inland Revenue Department. 2022. Retrieved10 March 2023.
  2. ^"Total Statement of departmental budgeted and actual expenses and capital expenditure". Inland Revenue. Retrieved6 April 2023.
  3. ^"Watts, Simon – New Zealand Parliament".www.parliament.nz. Retrieved27 November 2023.
  4. ^"Plain English tax panel disestablished" (Press release). 2 December 2014. Retrieved18 February 2017.
  5. ^Goldsmith, Paul (13 July 2012)."Taxes – Tax, ideology and international comparisons". Te Ara – the Encyclopedia of New Zealand. Retrieved14 June 2013.
  6. ^ab"IRD Annual Report 2022"(PDF).
  7. ^"IRD Annual Report 2019"(PDF). Retrieved10 March 2023.
  8. ^"Nature and scope of IR functions from Statement of Intent 2011–14". Archived fromthe original on 29 March 2012. Retrieved6 September 2011.
  9. ^ab"Legislation and regulations (Who we are)". Archived fromthe original on 14 January 2020. Retrieved14 January 2020.
  10. ^"Self-harm threats soar for those who owe IRD".Stuff. 7 October 2014. Retrieved11 January 2026.
  11. ^Rawe, John (8 March 2013)."What's the Single Largest Cause of Bankruptcy in New Zealand?".GRA Blog. Retrieved11 January 2026.
  12. ^"Suicide concerns rise for farmers as dairy downturn takes its toll".Stuff. 28 April 2016. Retrieved11 January 2026.
  13. ^"Still too many people threatening self harm in phone calls to Inland Revenue to".1News. 30 August 2018. Retrieved11 January 2026.
  14. ^Edmunds, Susan (12 December 2025)."National Business Review bans Inland Revenue after alleged copyright breach".RNZ.Archived from the original on 15 December 2025. Retrieved11 January 2026.
  15. ^Utteridge, Phoebe (9 January 2026)."'Appalled': IRD apologises after paywalled news articles copied and shared among 600 staff".Stuff. Retrieved11 January 2026.
  16. ^"Public Service Day Awards 2022".
  17. ^"Spirit of Service Awards 2021".
  18. ^"Public Service Day Awards 2019". Archived fromthe original on 17 November 2019. Retrieved17 November 2019.
  19. ^"Spirit Service Awards 2019". Archived fromthe original on 17 November 2019. Retrieved17 November 2019.
  20. ^"IPANZ Public Sector Excellence Awards".
  21. ^"NZ CIO Awards 2018".

External links

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