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IHG Hotels & Resorts

From Wikipedia, the free encyclopedia
British multinational hospitality company
"InterContinental Hotels Group" redirects here. For the hotel brand, seeInterContinental.

InterContinental Hotels Group plc
IHG Hotels & Resorts
Company typePublic
ISINGB00BHJYC057 Edit this on Wikidata
IndustryHospitality
Founded15 April 2003; 22 years ago (15 April 2003)
FoundersWilliam Bass
Juan Trippe[1]
HeadquartersWindsor, England, UK
Number of locations
6,845 hotels
1,010,756 rooms[2] (2025)
Area served
Global
Key people
Deanna Oppenheimer (Chair)
Elie Maalouf (CEO)
ProductsHotels andresorts
BrandsseeOperations
RevenueIncreaseUS$4.923 billion (2024)[3]
Decrease US$1.041 billion (2024)[3]
Decrease US$0.628 billion (2024)[3]
Number of employees
375,000 (2025)[4]
Websitewww.ihgplc.com

InterContinental Hotels Group (IHG),marketed asIHG Hotels & Resorts, is a Britishmultinationalhospitality company headquartered inWindsor, Berkshire, England.[5] It is listed on theLondon Stock Exchange and theNew York Stock Exchange.[6] It is also a constituent of theFTSE 100 Index.

As of September 2025, the group employs 375,000 people and operates, franchises and leases more than 6,800 hotels globally.[7]

History

[edit]

Bass Hotels

[edit]

The origins of the business may be traced to 1777 whenWilliam Bass established theBass Brewery inBurton-upon-Trent.[8] The company later changed its name to Bass Charrington. Its first entry into the lodging sector came with acquisition of tied public houses. In 1969, it launched theCrest Hotels chain.[9]

In 1988, after the British government limited the number of pubs that brewers could directly own, Bass further invested in the expansion of its hotel business with the purchase ofHoliday Inn International from shareholders.[8] Bass sold off the bulk of Crest Hotels in 1990, and the few remaining properties were absorbed into the Holiday Inn chain.[10][11] Bass expanded its hotel business again in 1998, acquiring the luxuryInter-Continental hotel chain, which had been founded byJuan Trippe, from theSaison Group.[12] The hotel division was then renamed from Holiday Hospitality to Bass Hotels & Resorts, to reflect its expansion beyond the Holiday Inn brand.[13]

Bass changed its name toSix Continents in 2001, after having sold its brewing assets and the Bass name, and Bass Hotels & Resorts became Six Continents Hotels.[14]

InterContinental Hotels Group

[edit]
IHG logo from 2017 to 2021

Six Continents announced in October 2002 that it would split itself in two, with one company holding its pubs and restaurants, and the other holding its hotel and soft drink businesses.[15] The split was completed on 15 April 2003, establishing InterContinental Hotels Group (named after the de-hyphenatedInterContinental brand) as an independent company, alongside the pub company,Mitchells & Butlers.[16] IHG's hotel portfolio at the time comprised 3,325 properties, primarily under the Holiday Inn,Crowne Plaza, and InterContinental brands.[17] Of those, 190 were owned or leased by the company, with the remainder under management or franchise agreements.[18]

After the separation from Six Continents, IHG began an asset disposal program, selling off hotels to move towards an "asset-light" model focused on franchising and management.[19] From 2003 to 2015, the company sold around 200 hotels for a total of almost $8 billion,[20][21] leaving only 7 owned or leased properties in the portfolio.[22]

In 2004, IHG acquired theCandlewood Suites brand, a midscaleextended stay hotel brand with 108 franchised properties in the United States, for $15 million.[23][24] IHG divested its soft drink holdings in 2005, selling its 48 percent stake inBritvic for £371 million through aninitial public offering.[25][26]

In 2015, IHG acquiredKimpton Hotels, aboutique hotel brand with 62 managed properties, for $430 million.[27][28] In February 2021, IHG announced an annual loss of $153 million caused by restrictions related to the COVID-19 pandemic. However, the company expected that theHoliday Inn Express brand would help in the recovery process.[29]

In 2024, IHG signed an expansive cooperation and franchise agreement with German hotel operator Novum Hospitality, rebranding and partially refurbishing all of their current properties (namelythe niu,Yggotel,Novum Hotels,Select Hotels andacora living the city) into IHG brandsHoliday Inn,Holiday Inn Express,Candlewood Suites and Garner in the upcoming years. This will increase IHG's portfolio in Germany by over 100 hotels.[30]

In 2024, the group reported revenues of $2.3 billion with a $1.1 billion operating profit. Across the same year, it opened 371 new hotels.[7]

In 2025Onyria Group entered into a new partnership withIntercontinental Hotels Group (IHG). Through a franchise agreement, the two Onyria hotels in Cascais joined the Intercontinental Hotels & Resorts portfolio. This partnership includes an investment of over €5 million for renovation, decoration, and the creation of new spaces. The Onyria Group retains ownership and management of the hotels. The agreement led to the creation of Onyria Marinha Cascais, Vignette Collection, which is already operating in partnership with IHG, and the Kimpton Quinta da Marinha Cascais, that will open in 2026.[31][32][33][34][35]

In 2025, IHG Hotels & Resorts held the Americas Premium Owners, Operators & Leadership Conference in Atlanta. The multi-day event gathered hotel owners and operators from five premium brands, focusing on future growth and collaboration through various sessions and activities.[36]

Corporate affairs

[edit]

Headquarters

[edit]

The company's worldwide headquarters and European offices are located inWindsor, Berkshire, England.[37][38] IHG maintains regional offices inAtlanta,Singapore andShanghai.[37]

List of CEOs

[edit]
  1. Richard North (2003–2005)[39]
  2. Andy Cosslett (2005–2011)[40]
  3. Richard Solomons (2011–2017)[40]
  4. Keith Barr (2017–2023)[41]
  5. Elie W. Maalouf (since July 2023)[41]

Operations

[edit]
Holiday Inn & Suites inDavenport, Iowa
Hotel Indigo inUptown Houston
InterContinental inKyiv

According to the group's 2024 annual report, IHG has almost 6,500 hotels across more than 100 countries under 19 brands marketed across five segments:[42]

Brand# properties
(as of 2024)
Luxury and Lifestyle
Hotel Indigo169
InterContinental Hotels & Resorts227
Kimpton Hotels & Restaurants77
Regent Hotels & Resorts11
Six Senses27
Vignette Collection20
Premium
Crowne Plaza Hotels & Resorts415
Even Hotels33
Hualuxe Hotels & Resorts22
Voco87
Ruby16
Essentials
Avid Hotels76
Holiday Inn1,249
Garner Hotels23
Holiday Inn Express3,237
Suites
Atwell Suites6
Candlewood Suites392
Holiday Inn Club Vacations30
Staybridge Suites335
Exclusive Partners
Iberostar Beachfront Resorts[43]55

The group also reports having 2,200 additional properties in the "pipeline".[42]

IHG Hotels & Resorts has a loyalty program. IHG One Rewards average a value of 0.68 ¢ per point.[44] The group claims over 145 million members, who book 60% of all room nights.[42]

Criticism

[edit]

In July 2012, theOffice of Fair Trading alleged that IHG had broken competition law by preventing online travel agents from discounting the price of room-only hotel accommodations. In February 2014, IHG agreed to end the practice of price fixing.[45]

In May 2012, the UKAdvertising Standards Authority (ASA) warned IHG that it must includeVAT in its advertised prices. In August 2012, a report byWhich? magazine showed that IHG was continuing to violate VAT rules.[46]

In November 2017, London mayorSadiq Khan accused IHG of failing to fulfil a commitment to pay aliving wage.[47]

References

[edit]
  1. ^"Bass Acquires Inter-Continental Hotels / Feb 1998".www.hotel-online.com. Archived fromthe original on 26 January 2023. Retrieved27 January 2023.
  2. ^"IHG global presence".InterContinental Hotels Group PLC. Retrieved7 November 2025.
  3. ^abc"Annual Results 2024"(PDF). InterContinental Hotels Group PLC. Retrieved18 February 2025.
  4. ^"About us". IHG Hotels & Resorts. Retrieved9 February 2025.
  5. ^"InterContinental Hotels Group PLC ADS".The Wall Street Journal. Retrieved1 September 2014.
  6. ^"InterContinental Hotels Group PLC (IHG) Stock Price, News, Quote & History - Yahoo Finance".finance.yahoo.com. Retrieved9 February 2023.
  7. ^abNewman, Jessica (18 February 2025)."IHG set to return $1bn to shareholders this year".www.thetimes.com. Retrieved18 February 2025.
  8. ^ab"Our History".Intercontinental Hotels Group. ihgplc.com. Retrieved27 January 2018.
  9. ^"Bass / Six Continents". Ad Brands. Archived fromthe original on 5 August 2018. Retrieved5 August 2018.
  10. ^"Bass hotels sold to Forte group".Burton Mail. 16 May 1990 – via Newspapers.com.
  11. ^"Forte beds Crest".Derby Evening Telegraph. 16 May 1990 – via Newspapers.com.
  12. ^"Bass Acquires Inter-Continental Hotels / Feb 1998".www.hotel-online.com. Archived fromthe original on 26 January 2023. Retrieved27 January 2023.
  13. ^Matt Kempner (5 May 1998)."A new name for Holiday Hospitality".The Atlanta Constitution – via Newspapers.com.
  14. ^"Bass Hotels & Resorts becomes Six Continents Hotels".HNR Hotel News. 30 July 2001. Retrieved19 February 2023.
  15. ^Julia Finch (1 October 2002)."Six Continents to split into two".The Guardian. London. Retrieved18 February 2023.
  16. ^Richard Wray (15 April 2003)."Six Continents split loses glitz".The Guardian. London. Retrieved18 February 2023.
  17. ^Form 20-F: Annual Report (Report). InterContinental Hotels Group. 18 February 2003. p. 30 – via EDGAR.
  18. ^Form 20-F: Annual Report (Report). InterContinental Hotels Group. 18 February 2003. p. 29 – via EDGAR.
  19. ^Annual Report and Financial Statements 2003 (Report). InterContinental Hotels Group. p. 4. Retrieved18 February 2023 – via Companies House.
  20. ^"The hotel asset light model". Edison Group. 30 May 2019. Retrieved18 February 2023.
  21. ^"InterContinental Hotels Group - $1.5bn special dividend". Hargreaves Lansdown. 23 February 2016. Retrieved18 February 2023.
  22. ^Form 20-F: Annual Report (Report). InterContinental Hotels Group. 3 March 2016. p. 34 – via EDGAR.
  23. ^Dan Voorhis (29 October 2003)."Candlewood Hotel Co. sold".The Wichita Eagle – via Newspapers.com. (Part 2 of article)
  24. ^Annual Report (Report). InterContinental Hotels Group. 4 June 2004. p. 4 – via Companies House.
  25. ^"Corbett joins Britvic for £800m flotation".The Independent. London. 14 November 2005 – via Newspapers.com.
  26. ^Form 6-K: Report of Foreign Private Issuer (Report). InterContinental Hotels Group. 23 December 2005 – via EDGAR.
  27. ^"IHG agrees $430 million acquisition of boutique Kimpton Hotels".Reuters. 16 December 2014. Retrieved19 February 2023.
  28. ^"Completion of Acquisition" (Press release). InterContinental Hotels Group. 16 January 2015. Retrieved19 February 2023.
  29. ^"Holiday-Inn owner IHG posts annual loss on COVID-19 slowdown".Arab News. 23 February 2021. Retrieved23 February 2021.
  30. ^"IHG signs agreement to double presence in Germany".Business Traveller. 16 April 2024. Retrieved20 April 2024.
  31. ^"Hotéis Onyria em Cascais integram marcas da IHG Hotels & Resorts".T News. Retrieved26 August 2025.
  32. ^"Hotéis do grupo Onyria com selo de luxo da IHG Hotels & Resorts".Forbes Portugal.Forbes. Retrieved26 August 2025.
  33. ^"IHG Hotels & Resorts expands its presence in Portugal".The Portugal News. Retrieved26 August 2025.
  34. ^"IHG reforça oferta em Portugal com hotel de 300 quartos em Cascais".Vidaimobiliaria. Retrieved26 August 2025.
  35. ^"IHG Hotels & Resorts' Portuguese portfolio prospers with dual luxury and lifestyle signing".IHG Hotels & Resorts. Retrieved26 August 2025.
  36. ^"Immersive Brand Activations at IHG Premium Conference 2025".WITS Experiential. Retrieved7 November 2025.
  37. ^ab"Regional headquarters".InterContinental Hotels Group PLC.
  38. ^"Denham Location Map"(PDF). InterContinental Hotels Group. Archived fromthe original(PDF) on 9 August 2014. Retrieved15 December 2014.IHG, Broadwater Park North Orbital Road, Denham, Buckinghamshire UB9 5HR
  39. ^"InterContinental Hotels Group PLC announces that Richard North will be stepping down as Chief Executive".
  40. ^ab"Andrew Cosslett to step down as Chief Executive; to be succeeded by Richard Solomons, Chief Financial Officer and Head of Commercial Development".IHG Press Release.
  41. ^ab"IHG hotels boss who criticised London's declining listing appeal set to check out and return to US".Evening Standard. 5 May 2023. Retrieved2 November 2023.
  42. ^abc"Our Brands" (2025)True Hospitality for Good: IHG Hotels and Resorts Annual Report and Form 20-F 2024
  43. ^"Beachfront All-Inclusive, excluding Cuba". IHG Hotels & Resorts. Retrieved3 September 2024.
  44. ^"Point and Mile Values".AwardWallet. Retrieved8 August 2024.
  45. ^George, Sara (31 January 2014)."Investigation into the hotel online booking sector".webarchive.NationalArchives.gov.uk. Archived fromthe original on 2 April 2014. Retrieved18 November 2017.
  46. ^"Hotels chains 'breaching VAT rules'".The Telegraph. 5 February 2016.Archived from the original on 12 January 2022. Retrieved18 November 2017.
  47. ^Inman, Phillip (10 November 2017)."Sadiq Khan: Holiday Inn owner has broken vow to pay living wage".The Guardian. Retrieved18 November 2017.

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