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Small office/home office (orsingle office/home office; sometimes shortSOHO) refers to the category ofbusiness orcottage industry that involves from 1 to 1000 workers. InNew Zealand, theMinistry of Business, Innovation and Employment (MBIE) defines a small office as 6–19 employees and a micro office as 1–5.[1]
Before the 19th century, and the spread of theIndustrial Revolution around the globe, nearly all offices were small offices and/or home offices, with only a few exceptions. Most businesses were small, and the paperwork that accompanied them was limited. The industrial revolution aggregated workers in factories, to mass-produce goods. In most circumstances, thewhite collar counterpart—office work—was aggregated as well in large buildings, usually in cities or densely populated suburban areas.
Beginning in the mid-1980s, the advent of thepersonal computer andfax machine, plus breakthroughs intelecommunications, created opportunities for office workers to decentralize. Decentralization was also perceived as benefiting employers in terms of lower overheads and potentially greater productivity.
Manyconsultants and the members of suchprofessions likelawyers, real estate agents, andsurveyors in small and medium-sized towns operate from home offices.
Several ranges of products, such as thearmoire desk,all-in-one printer,virtual assistants,home servers andnetwork-attached storage are designed specifically for the SOHO market. A number of books andmagazines have been published and marketed specifically at this type of office. These range from general advice texts to specific guidebooks on such challenges as setting up a smallPBX for the officetelephones.
Technology has also created a demand forlarger businesses to employ individuals who work from home. Sometimes these people remain as independent businesspersons, and sometimes they become employees of a larger company.
The small office home office has undergone a transformation since its advent as theInternet has enabled anyone working from a home office to compete globally. Technology has made this possible throughemail, theWorld-Wide Web,e-commerce,videoconferencing,remote desktop software,VPN,VLAN,webinar systems, and telephone connections byVOIP. Due to the increase in small and home offices, web services and standard business software have been created to directly assist smaller businesses in standard business practice[2][3]
In many countries, a home office can be claimed as a tax deduction only if office space and supplies are not provided by a corporate office.[4][5][6]
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