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Enterprise bookmarking is a method forWeb 2.0 users to tag, organize, store, and searchbookmarks of bothweb pages on theInternet and data resources stored in a distributeddatabase orfileserver. This is done collectively and collaboratively in a process by which users addtag (metadata) andknowledge tags.[1]
In early versions of the software, these tags are applied as non-hierarchicalkeywords, or terms assigned by a user to aweb page, and are collected intag clouds.[2] Examples of this software areConnectbeam andDogear. New versions of the software such asJumper 2.0 andKnowledge Plaza expand tag metadata in the form ofknowledge tags that provide additional information about the data and are applied tostructured andsemi-structured data and are collected in tag profiles.[3]
Enterprise bookmarking is derived fromSocial bookmarking that got its modern start with the launch of the websitedel.icio.us in 2003. The first major announcement of an enterprise bookmarking platform was the IBM Dogear project, developed in Summer 2006.[4] Version 1.0 of the Dogear software was announced atLotusphere 2007,[5] and shipped later that year on June 27 as part ofIBM Lotus Connections. The second significant commercial release was Cogenz in September 2007.[6]
Since these early releases, Enterprise bookmarking platforms have diverged considerably. The most significant new release was theJumper 2.0 platform, with expanded and customizable knowledge tagging fields.[7]
In a social bookmarking system, individuals create personal collections of bookmarks and share their bookmarks with others. These centrally stored collections of Internet resources can be accessed by other users to find useful resources. Often these lists are publicly accessible, so that other people with similar interests can view the links by category or by the tags themselves. Most social bookmarking sites allow users to search for bookmarks which are associated with given "tags", and rank the resources by the number of users which have bookmarked them.[8]
Enterprise bookmarking is a method of tagging and linking any information using an expanded set of tags to capture knowledge about data.[9] It collects and indexes these tags in a web-infrastructureknowledge base server residing behind the firewall. Users can shareknowledge tags with specified people or groups, shared only inside specific networks, typically within an organization. Enterprise bookmarking is aknowledge management discipline that embracesEnterprise 2.0 methodologies to capture specific knowledge and information that organizations consider proprietary and are not shared on the public Internet.
Enterprise bookmarking tools also differ from social bookmarking tools in the way that they often face an existingtaxonomy. Some of these tools have evolved to provideTag management which is the combination of uphill abilities (e.g.faceted classification, predefined tags, etc.) and downhill gardening abilities (e.g. tag renaming, moving, merging) to better manage the bottom-upfolksonomy generated from user tagging.