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Domino's Pizza Group

From Wikipedia, the free encyclopedia
UK master franchise of Domino's Pizza

Domino's Pizza Group plc
Formerly
  • Doublemeasure Public Limited Company (5–15 October 1999)
  • Domino's Pizza plc (October–November 1999)
  • Domino's Pizza UK & IRL plc (1999–2012)[1]
Company typePublic
IndustryFoodservice
Founded1985; 40 years ago (1985)
HeadquartersMilton Keynes, England, United Kingdom
Area served
United Kingdom, Ireland
Key people
Products
  • Pizza
  • Sides
  • Desserts
  • Drinks
ServicesMasterfranchisee forDomino's branches in the United Kingdom, Ireland.
RevenueDecrease£664.5 million (2024)[2]
Increase £125.0 million (2024)[2]
Decrease £90.2 million (2024)[2]
Websitecorporate.dominos.co.uk

Domino's Pizza Group plc is a United Kingdom-basedmaster franchise of internationalfast foodpizza delivery chainDomino's. The company is listed on theLondon Stock Exchange and is a constituent of theFTSE 250 Index.

History

[edit]
See also:Domino's

The Domino's Pizza company was founded in 1960, by American entrepreneurTom Monaghan as a single pizzeria inYpsilanti, Michigan.[3] The first store in the UK opened inLuton in 1985.[4]

The master franchise for the British Isles was sold off by the parent company in 1993 to Domino's Pizza Group, asubsidiary of the International Franchise Systemsholding company controlled by sibling investors Colin and Gerry Halpern.[5] The companypartially floated its shares on London'sAlternative Investment Market in October 1999, by which time it had expanded to a network of almost 200 branches (of which all but eight were franchises).[6] Certain investors such as Colin Halpern and property entrepreneur Nigel Wray retained significant stakes at this time.[6]

The company opened its 400th store inWadsley Bridge,Sheffield in November 2005.[7] The 500th store opened in the end of 2007, in Hatfield,[8] with the 600th following in December 2009, inHigh Holborn,Central London, being opened byStavros Flatley. The Domino's share transferred from AIM to the main market of the London Stock Exchange in May 2008,[9] and was promptly added to theFTSE 250 Index at the next quarterly review the following month.[10] The 2000th European Domino's store was opened atKier Park, inHemel Hempstead in August 2013.[11]

Germany

[edit]

In April 2011, the group acquired a majority stake in the exclusive master franchise to own, operate and franchise Domino's Pizza stores in Germany.[12] As of April 2021[update] there are over 330 stores in Germany.[13]

The first German store opened in Berlin in 2010, and today, the company has five in the city. Other store locations also include Bonn and Aachen. The Domino's store in Cologne was one of three stores opening on that day, which were recognised as the 5,000th international store for Domino's Pizza Inc. The other two 5,000th stores were Rio de Janeiro, Brazil & Penang, Malaysia.[14]

Switzerland

[edit]

On 24 September 2012, Domino's Pizza Group acquired Domino's Pizza Switzerland AG, which provides the company with the exclusive right to operate and franchise Domino's stores in Switzerland, Liechtenstein and Luxembourg, as well as an option to acquire the Master Franchise Agreement for Austria.[15] In 2021 the loss-making chain was sold for CHF 300,000 to an undisclosed buyer.[16]

Latest history

[edit]

In November 2025, the company's UK chief executive, Andrew Rennie, left the company with immediate effect.[17]

Operations

[edit]

Prospective franchisees are required to pay approximately £280,000[18] to the parent company for the right to operate their own Domino's Pizza outlet.[19] Once established, the group also provides other services for the franchisee including production ofdough, sourcing and delivery ofingredients andtraining.[19] The group also deliversIT,advertising and otheradministrative services on behalf of the franchisees.[19]

Domino's has a central commissary system which makes dough, and supplies this and other ingredients to each store.[19]

Financial information

[edit]
Domino's Pizza Group financial results.[2][20][21][22][23][24][25][26][27][28][29]
Year to December 1System sales (£m)Revenue (£ million)EBIT (£m)Earnings per share (p)
20241,571.5664.5125.020.4
20231,572.0679.8116.218.4
20221,456.0600.3109.818.8
20211,499.1560.8119.917.1
20201,348.4505.1109.08.9
20191,210.9508.3105.32.8
20181,259.5534.356.010.3
20171,179.6474.681.313.8
20161,004.2360.683.013.1
2015877.2316.873.229.9
2014766.6294.455.225.9
2013668.8268.947.910.7
2012598.6240.547.2019.04
2011530.6209.942.6416.65
2010485.3188.138.4615.4
2009406.9155.030.9921.45
2008350.8136.024.4810.12
2007296.3114.920.218.38
2006240.195.013.76.2
2005200.781.710.45.1
2004174.374.29.14.1
2003142.361.66.02.8
^1 - Accounts to 2005 prepared according to United KingdomGenerally Accepted Accounting Principles. Accounts from 2006 onwards prepared according toInternational Financial Reporting Standards.

Shareholder structure

[edit]

Many of the principalshareholders of Domino's Pizza Group are individuals connected with the company including long term investor andnon-executive director Nigel Wray and former owner Colin Halpern. A total of 0.35% of shares are held intreasury stock by the Domino's Pizza Group Employee Benefit Trust.[30]

Products

[edit]

In May 2012, Domino's signed up to Out of Home Calorie Labelling Pledge, which is part of the Government's Responsibility Deal. This saw the introduction of calorie information on Domino's main ordering website.[31] In June 2012, the company signed up to the Hospitality and Food Service Agreement managed by WRAP (Waste and Resources Action Programme), the Government funded organisation responsible for improving waste reduction and recycling.[32]

In November 2012, Domino's launched a gluten free pizza in its stores in the United Kingdom and Republic of Ireland, accredited byCoeliac UK.[33]

Labour issues

[edit]

In September 2007, the current affairs programmeNewsnight reported on the alleged poor treatment of Domino's Pizza employees.[34]

Some of the deductions made by the company included the costs of insuring the cars used to deliver pizzas, and one worker was deducted all her wages for the first week of work because the franchise designated it "unpaid training".[35] ThenCEO, Stephen Hemsley, denied that such issues were systemic within the franchise network.[34]

Domino's Pizza Group's operations in the United Kingdom extensively usezero-hour contracts.[36]

Sponsorship

[edit]

Domino's Pizza was the sponsor of episodes ofThe Simpsons onSky1 between 1998[37] and 2008. In July 2007,Ofcom introduced a ban onfast food advertising, around programmes aimed at under sixteens.[38] This resulted in the advertising being dropped for a brief period, but later resumed. In April 2008, when reintroduced, the advertising subsequently became more brand focused, rather than promoting specific products.[39] In October 2008, the company announced that its sponsorship of the show would come to an end.[40]

Domino's has also sponsored the second, third and fourth series ofBritain's Got Talent.[41] Orders received on the night of the2008 Final were around a third above those of a typical Saturday night.[41] In June 2011, Domino's sponsoredRed or Black?, a new game show presented byAnt and Dec.[42] In December 2016 it became the sponsor ofThe Voice UK.[43]

Digital strategy

[edit]

In August 2007, Domino's became the first pizza company in the United Kingdom to launch a service that allows customers to order pizzas by text message.[44] In May 2010, it launched a widget for social network sites, allowing any user with a blog,Facebook orMySpace account to promote Domino's Pizza, and receive a cash reward every time an order is placed through the widget.[45]

Domino's iPhone ordering app was introduced in January 2011, and took £1 million in its first three months.[46]

In June 2011, the company launched Android and iPad apps.[47][48] A Windows Phone 7 app followed in 2012.[49] The company also makes use of discount codes. Domino's growth in e-commerce continues with 61.5% of all United Kingdom delivered sales (2012: 56.1% of United Kingdom delivered sales) coming via the internet. Sales taken through all online platforms were up in 2013, by 28.2% to £338.0m (2012: £263.7m) and, of this, 30.9% was taken through a mobile device (2012: 19.7%).[50]

References

[edit]
  1. ^"Domino's Pizza Group PLC overview - Find and update company information - GOV.UK".Companies House. 5 October 1999. Retrieved28 January 2024.
  2. ^abcd"Annual Results 2024"(PDF). Domino's Pizza Group. Retrieved11 March 2025.
  3. ^"Domino's Pizza Founder Tom Monaghan Biography". The Balance. 26 November 2019. Retrieved1 March 2020.
  4. ^"Domino's celebrates 35 years at its first store in Luton".Luton Today. 11 August 2020. Retrieved1 March 2021.
  5. ^Murray-West, Rosie (17 May 2001)."Wray grabs a larger slice of Domino's".The Daily Telegraph. London. Retrieved22 June 2008.
  6. ^abEnglish, Simon (18 October 1999)."Domino's Pizza scoots to market".The Daily Telegraph. London. Retrieved22 June 2008.[dead link]
  7. ^"Domino's Pizza Opens UK and Ireland's 400th Store" (Press release). Domino's Pizza UK & IRL,PR Newswire. 1 November 2005. Retrieved23 June 2008.
  8. ^"Christmas Trading Update"(PDF). Domino's Pizza UK & IRL. 8 January 2008. Archived fromthe original(PDF) on 23 December 2010. Retrieved23 June 2008.
  9. ^Dawber, Alistair (19 May 2008)."Small Talk: Domino's savours its move to the main market".The Independent. London. Retrieved23 June 2008.
  10. ^"Ferrexpo and Petrofac to join FTSE 100 as Home Retail and Persimmon ousted".Forbes.AFX News. 11 June 2008. Archived fromthe original on 14 June 2008. Retrieved23 June 2008.
  11. ^"Special delivery for 2,000th European Domino's Pizza store in Hemel Hempstead". Hemel Today. Retrieved22 August 2013.
  12. ^"Domino's capitalises on German appetites". FT. Retrieved12 April 2012.
  13. ^"Ordering Online With Domino's Pizza".Dominos.de. Retrieved11 April 2021.
  14. ^"Domino's Pizza 5,000th store opened outside of the U.S." Franchise World. 21 June 2012. Archived fromthe original on 4 September 2012. Retrieved31 December 2012.
  15. ^"Quarter Four Trading Update"(PDF). Domino's. Archived fromthe original(PDF) on 20 March 2013. Retrieved8 January 2013.
  16. ^"Dominos pizza sold to mystery buyer". WRS. Retrieved19 November 2021.
  17. ^"Domino's boss steps down from pizza chain with immediate effect".www.thetimes.com. 25 November 2025. Retrieved25 November 2025.
  18. ^"Franchising". Dominos. Archived fromthe original on 24 February 2014.
  19. ^abcd"Information pack"(PDF). Domino's Pizza UK & IRL. Archived fromthe original(PDF) on 21 February 2007. Retrieved23 June 2008.
  20. ^"Annual Results 2021"(PDF). Domino's Pizza Group. Retrieved8 March 2022.
  21. ^"Annual Results 2019"(PDF). Domino's Pizza Group. Retrieved5 March 2020.
  22. ^"Annual Report 2017"(PDF). Domino's Pizza Group. Retrieved25 March 2018.
  23. ^"Domino's releases strong results"(PDF).Annual Report 2015. Domino's Pizza Group. Retrieved3 April 2016.
  24. ^"Domino's Annual Report 2011"(PDF). Domino’s Annual Report 2011. Archived fromthe original(PDF) on 24 January 2016. Retrieved2 February 2012.
  25. ^"Annual Report 2010"(PDF). Domino's Pizza UK & IRL. Archived fromthe original(PDF) on 24 January 2016. Retrieved26 January 2012.
  26. ^"Investor Relations Overview"(PDF).investorrelations.co.uk. Archived fromthe original(PDF) on 24 January 2016. Retrieved28 March 2015.
  27. ^"Financial performance: Five year summary". Domino's Pizza UK & IRL. Archived fromthe original on 7 March 2008. Retrieved23 June 2008.
  28. ^"Annual Report 2005"(PDF). Domino's Pizza UK & IRL. Archived fromthe original(PDF) on 24 April 2006. Retrieved23 June 2008.
  29. ^"Annual Report 2003"(PDF). Domino's Pizza UK & IRL. Archived fromthe original(PDF) on 24 January 2016. Retrieved23 June 2008.
  30. ^"Share information: Major shareholders". Domino's Pizza UK & IRL. 29 January 2010. Archived fromthe original on 7 April 2008. Retrieved31 May 2010.
  31. ^"Delivery plans from partner: Dominos Pizza Group Ltd". Public Health Responsibility Deal. Archived fromthe original on 7 September 2012. Retrieved1 May 2012.
  32. ^"BHA signs up to Hospitality & Food Service Agreement". British Hospitality Association. Archived fromthe original on 23 December 2012. Retrieved28 June 2012.
  33. ^"Gluten morgen... why everyone is saying no to wheat".Evening Standard. 21 November 2012. Retrieved21 November 2012.
  34. ^abShankleman, Martin (27 September 2007)."Domino's staff claim exploitation".BBC News. Retrieved28 September 2007.
  35. ^Shankleman, Martin (31 July 2007)."Domino's workers in 'slavery' row".BBC News. Retrieved28 September 2007.
  36. ^Simon Neville (6 August 2013)."Burger King and Domino's Pizza also using zero-hours contracts: British Retail Consortium calls on employers to act responsibly amid revelations about fast food chain workers".The Guardian. Retrieved8 August 2013.
  37. ^"Domino's Pizza is 20!"(PDF). Domino's Pizza UK & IRL. Archived fromthe original(PDF) on 3 April 2007. Retrieved24 June 2008.
  38. ^Thelwell, Emma (24 July 2007)."Simpsons loss cannot spoil Domino's winners".The Daily Telegraph. London. Retrieved22 June 2008.[dead link]
  39. ^Charles, Gemma (1 April 2008)."The Marketing Profile: Robin Auld of Domino's Pizza".Brand Republic. Archived fromthe original on 9 October 2008. Retrieved13 July 2008.
  40. ^Sweney, Mark (15 October 2008)."Domino's on its last slice of Simpsons".The Guardian. London. Retrieved28 November 2009.
  41. ^abGallagher, Rosemary (7 June 2008)."Want a pizza the franchise action?".The Scotsman. Retrieved22 June 2008.
  42. ^"Domino's Pizza in £1m plus Red or Black? Ant & Dec deal".The Mirror. 27 June 2011. Retrieved28 June 2011.
  43. ^"Domino's signs sponsorship deal for The Voice on ITV". Campaign Live. 2 December 2016. Retrieved18 April 2017.
  44. ^"Domino's Pizza by TXT service is dangerously good".cnet.co.uk. 20 August 2007. Archived fromthe original on 11 February 2010. Retrieved25 May 2010.
  45. ^"Dominos Facebook widget helps pizza fans earn a crust".Daily Mirror. 13 May 2010. Retrieved25 May 2010.
  46. ^Wearden, Graeme (5 January 2011)."iPhone app helps Domino's smash sales forecasts".The Guardian. London. Retrieved5 January 2011.
  47. ^"Domino's Pizza tops £10m in mobile sales and launches Android app". internetretailing.net. Archived fromthe original on 3 June 2011. Retrieved1 June 2011.
  48. ^"New Domino's iPad app makes mobile pizza orders easier". quickbitemagazine.co.uk.
  49. ^"Domino's Delivers App to Windows Phone 7". mobilemarketingmagazine. Archived fromthe original on 4 July 2013. Retrieved30 April 2012.
  50. ^"Domino's releases strong results". BFA. Archived fromthe original on 21 March 2014. Retrieved28 February 2013.

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