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| Formerly | PT Teltranet Aplikasi Solusi (2014–2021) |
| Company type | Subsidiary |
| Industry | Telecommunications |
| Founded | 27 October 2014; 10 years ago (2014-10-27) |
| Headquarters | , Indonesia |
Area served | Indonesia |
Key people | Hartono |
| Services |
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| Owner | Telkom Indonesia |
Number of employees | 200-500 |
| Parent | TelkomMetra |
| Website | www |
PT Digital Aplikasi Solusi, traded asDigiserve (formerly known asPT Teltranet Aplikasi Solusi orTelkomtelstra), is atelecommunications company based inJakarta, Indonesia. It was formed as a joint venture betweenTelkom Indonesia, the nation's largestfixed-line operator, and Australian telecommunications company,Telstra.[1] Digiserve offers managed network services, WAN optimisation, managedcloud services,software as a service, infrastructure as a service, platform as a service,unified communication and collaboration services, managedsecurity services, andprofessional services.[2][3] Thejoint venture was formed in October 2014, and has over 100 employees.[4][5]
The birth of Digiserve (then known as telkomtelstra) came from an initial meeting andMOU between two companies,Telkom Indonesia and Telstra, an Australian company.[6] The joint venture agreement was finalized between the two companies’ parents on 29 August 2014.[7] The idea was to select and jointly share specialised resources of the two companies in order to create a new joint venture to be the exclusive provider of network application services (NAS) to business clients in Indonesia,South-East Asia’s largest economy.[8][9]
PT Teltranet Aplikasi Solusi (telkomtelstra) was established by notarial deed No. 36 in Jakarta. The deed of establishment was approved by theMinister of Justice of the Republic of Indonesia in his decision letter No AHU-31520.40.10.2014, dated 27 October 2014. Since its foundation, it has expanded to include a range of different services, and has been awarded “the most innovative partnership award” by the IDC.[10][11][12]
On 30 September 2021, Telkomtelstra was rebranded as Digiserve after Telkom acquired Telstra's remaining shares.[13][14]
Digiserve provides network application services across Indonesia, and is, per its agreement, the exclusive provider of these services in the country.[15] As of today, the services they offer include:[16]
Managed Network Services – Digiserve provides management services for the communication networks of bothmultinational and domestic companies.[17]
Managed Cloud Services - Digiserve offers on-demand services to companies via theinternet from cloud systems as opposed toon-premises servers.[18]
Software as a Service - Also known as software on demand, Digiserve hosts subscription-based software services.[19]
Unified Communication and Collaboration - Digiserve helps companies overcome challenges by bringing all communications into one place, and providing communication services for personnel.[20]
Managed Security Services - Services that aim to protect a company, and the sensitive information of customers from attacks and leaks.[21]
Professional Services - Consultation services including project management and assessment.[4]